Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNick and the team at Dexters have been absolutely exceptional through the purchase process. From the initial show of the house, to keeping us frequently updated through the process and helping us work through some of the small issues that inevitably crop up with the minimum of fuss. In addition Nick was always willing to push and press those that needed chivvying along. From initial viewing to completion took just over 5 weeks - which included the Christmas shut-down! Can't recommend Nick highly enough - with thanks, John & Caitlin.
John · 16 January 2026
Agent replied · 16 April 2026
Dear John, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI had the distinct pleasure of working with Nick at Dexter’s during the purchase of my first home, and I cannot speak highly enough of his professionalism and expertise throughout the entire process. From our initial conversation, where I outlined my requirements, Nick demonstrated a thorough understanding of my needs and proactively reached out to present a property that was an ideal match. This level of attention to detail was greatly appreciated.
Nick's communication was exemplary - he was consistently prompt, clear, and thorough in his responses, ensuring I was well-informed at every stage of the process. His in-depth knowledge of the market, coupled with his guidance on the nuances of the buying process, provided invaluable support.
As a first-time buyer, I was initially apprehensive about the complexities involved, but Nick’s comprehensive approach and steady professionalism made the experience far more manageable. His proactive efforts to ensure all aspects of the transaction were handled smoothly were a testament to his dedication and expertise.
I would highly recommend Nick to anyone seeking a knowledgeable, reliable, and professional estate agent. He is undoubtedly an asset to Dexter’s, and I am grateful for his assistance in making my first home purchase a seamless and successful experience!
Shivani · 27 November 2025
Agent replied · 27 December 2025
Dear Shivani, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleGabriel worked tirelessly with us to ensure that we were able to purchase our dream home.
His excellent work ethic meant that he went above and beyond his duty, often times doing the jobs of other estate agents within our chain as well as helping us to push slow moving solicitors and management companies.
Dexters in general provides a very high standard of work but Gabriel is an asset to this company
Joseph · 16 January 2026
Agent replied · 16 April 2026
Dear Joseph, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI cannot thank Aurora and Nick enough for their incredible support during the purchase of my first flat. As a first-time buyer, the process felt daunting, but they were there every step of the way. They were always available whenever I had a question and addressed every concern I had with patience and expertise. They truly went above and beyond to make sure I felt comfortable and informed.
Best estate agents out there!
Andrea · 20 December 2025
Agent replied · 16 April 2026
Dear Andrea, We really appreciate you taking the time to leave such lovely comments about Aurora and Nick. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleI recently purchased our new home with the help of Gabriel from Dexters, and the entire process was made so much smoother thanks to his professionalism, responsiveness, and genuine care throughout.
Gabriel provided a truly personal service. From our first viewing to the day we got the keys, he was consistently approachable, informative, and always quick to respond to any questions, no matter how small. It never felt like I was “just another client.”
What stood out most was how proactive Gabriel was. Gabriel kept everything on track between solicitors, the seller, and myself, helping to avoid delays and making sure we were always kept in the loop. His calm, no-pressure approach also made me feel confident throughout what can often be a stressful process.
I am so grateful for the support and guidance I received, and I wouldn’t hesitate to recommend Gabriel from Dexters to anyone looking to buy a home. He is a real credit to the company.
Heike · 13 October 2025
Agent replied · 12 November 2025
Dear Heike, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gabriel. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleFrom the very first viewing to completion, working with Gabriel has been nothing short of exceptional. He kept me informed at every stage with proactive communication and went above and beyond to make the process as seamless and stress-free as possible. I always felt like I was in good hands and truly appreciated his trustworthiness, guidance and thoughtful approach.
I had a lot of questions, but Gabriel was there with patience, kindness and genuine care. He was always quick to respond, incredibly knowledgeable, and ensured everything stayed on track. His professionalism combined with a friendly and approachable manner made the experience even better.
What really stood out was his personal touch and his ability to come up with solutions to overcome any challenges that came along the way. He took the time to really understand and made me feel fully supported throughout the entire journey.
I can’t recommend Gabriel highly enough, he is a rare find in the industry and an absolute credit to his profession! Thank you again, Gabriel - I am incredibly grateful.
Kirija · 10 August 2025
Agent replied · 9 September 2025
Dear Kirja, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gabriel. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleWe are local developer, we had 10 units to sell and we chose Dextors on recommendation by word of mouth and they delivered what they told me and above and beyond they were very clear and have a great team of people who care about the seller. A special mention to Gabriel who was always there day and night to answer my calls. They sold all the units in good time and when we went through legal stages, they were also was very good. If your looking for a very good agent I would have no hesitation to recommend Dextors.
Lee Murphy
LMB · 11 July 2025
Agent replied · 9 September 2025
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleWe’re incredibly grateful to Dexters, especially Gabrial, for being a constant source of support throughout our journey. From start to finish, Gabrial was there every step of the way, offering exceptional guidance and advice that made a daunting process feel manageable. His coordination between all the involved parties was seamless, and having him on hand truly put us at ease. Thank you for making what could have been a stressful experience feel smooth and reassuring.
Heather · 2 September 2025
Agent replied · 9 September 2025
Dear Heather, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleNick has been fantastic. Very professional and I feel he went above and beyond to ensure all our queries were sorted. Great communicator as he kept us updated throughout the entire process. He always had our best interests in mind and gave valuable advice and reassurance. As we will be moving in during the festive period he is our real life St Nick.
Julie · 29 November 2025
Agent replied · 27 December 2025
Dear Julie, We really appreciate you taking the time to leave such lovely comments about Nick. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleI can highly recommend Dexter’s new homes. Ben Dando was one of the best agents I’ve worked with. Nothing was ever too much for him. He kindly showed me the property a few times and was always on the ball with everything. Very knowledgable about the building and the developer and put my mind at ease when I had a few concerns. Honestly I thought I’d never say this but it was a pleasure buying a property through him. Great agents!
Bernice · 7 June 2025
Agent replied · 16 April 2026
Dear Bernice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ben. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI’ve just completed on a new build flat and, as a first-time buyer, Nick has been brilliant throughout the entire process. He’s been supportive, proactive, and always quick to respond - keeping things moving and helping to chase where needed to avoid delays. He even followed up after completion to make sure everything was going smoothly. Couldn’t have asked for better support - would definitely recommend!
Amar · 13 October 2025
Agent replied · 12 November 2025
Dear Amar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleAs a first-time buyer, we had a lot of questions and concerns about purchasing a new build home. Nick was an absolute star throughout the entire process. He patiently answered all of our questions, no matter how small, and made us feel completely at ease.
He was incredibly flexible, even arranging a second viewing of the property so we could be sure it was the right choice for us. We never felt rushed or pressured; instead, Nick helped us to feel comfortable and confident in our decision.
Communication was a breeze, whether by email or phone, he was always just a call away. He kept a close eye on the sales process, acting as a reliable bridge between us and the developer, making sure everything went smoothly.
If you’re looking for an estate agent who goes the extra mile and makes the whole process feel a lot less daunting, Nick is your man. We couldn't be happier with the service we received!
S · 16 April 2025
Agent replied · 11 November 2024
Dear Soner, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Nicholas Still, I had such a wonderful experience as a first-time buyer! He was incredibly quick to respond to all my inquiries and made the entire process feel so easy. Nicholas was friendly and always had the right answers to my questions, which put me at ease.
He did a fantastic job showing me the property, making sure I understood every detail. Plus, was really understanding and patient when there were delays with the solicitors.
Would highly recommend :)
Pritika · 16 April 2025
Agent replied · 24 October 2024
Dear Pritika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleOur agent was Sunny! We have met by accident, as we were late, and he was willing to come back after his other appointment! He helped us to get our dreamhome in a very professional way. I have come across a few agents during the fla viewings, and what sets him apart from the others is that he listens to his clients and understands how can he fulfil the buyer's and the seller' s requests. I believe a successful purchase needs many elements, most importantly it needs a good, knowlegable agent who can overcome all the challange. We can recommend Sunny, because we truly felt he was a part of our team and without him our dream would not have come true. Whoever is looking to buy a property should really get him, as he would be a valuable asset of the team.
Peter · 16 April 2025
Agent replied · 24 October 2024
Dear Peter, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleReally grateful for Nick Still who took the time to advise us and show us around properties as first-time buyers. Nick was always available to answer all of our questions, guided us through the buying process so we knew what to expect, pushed both sides of solicitors so that the matter progressed swiftly and kept us updated with any news. He has been so patient with us and we have really appreciated all of his help. Will definitely look to buy/sell with him in the future!
Neha · 16 April 2025
Agent replied · 11 December 2024
Dear Neha, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI recently purchased my first home in the UK as an immigrant, and the process was not without its challenges. Navigating the maze of requirements, paperwork, and unfamiliar procedures was daunting. Fortunately, Nick from Dexter was there every step of the way. Nick not only guided me through the complexities of the purchase but also ensured I met all the necessary criteria for immigrant buyers. His expertise was particularly invaluable when he skilfully negotiated with the builder to secure a significant discount, making the deal far more affordable. Nick’s professional, patient and knowledgeable approach truly made a difference, transforming what could have been a stressful experience into a smooth and positive journey. I would wholeheartedly recommend Nick to anyone, especially fellow immigrants, looking to buy their first home in the UK. Thank you, Nick!
Mogli · 16 April 2025
Agent replied · 16 April 2026
Dear Mogli, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleNick Still has been there for me from the beginning nothing has been any trouble from sending me a video of the flat to checking in with both the broker and solicitor as well as informing the lettings department that we are now ready to get some tenants . Even Nick has just whats app to see if I am ok. Nick goes above and beyond the call of duty. If you need an Estate Agent he is your man. I have been blown away by the help and support. It has not been an easy process and being in the ME has not helped at all. Cant thank Nick enough
Helen · 16 April 2025
Agent replied · 16 April 2026
Dear Helen, We really appreciate you taking the time to leave such lovely comments about Nicholas. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
Google🏡 Nick was absolutely brilliant ✨ throughout the entire home-buying process. From the very beginning, he was proactive, communicative, and incredibly reliable. He consistently followed up, provided valuable advice, and ensured everything moved forward smoothly.
✅ What really stood out was his professionalism and attention to detail. He anticipated potential roadblocks, checked in at the right moments, and always kept me informed. His dedication made me feel secure knowing that everything was being handled properly.
💼 Compared to other estate agents I interacted with, Nick’s passion for his work and commitment to his clients was unmatched. If you're looking for an estate agent who is knowledgeable, efficient, and truly invested in helping you, I highly recommend working with Nick Still at Dexters! ⭐️⭐️⭐️⭐️⭐️
Catalina · 16 April 2025
Agent replied · 16 April 2026
Dear Catalina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleBen from New Homes has been the greatest agent for whom anyone could wish. He is attentive, super helpful, quick to respond, very professional and respectful, friendly and provides you with the reassurance you need to make the process smoothly perfect. I am very grateful for his assistance as well as that of Nick and Gabriel. I would highly recommend this dream team, they are fantastic.
Yiannitsa · 19 August 2025
Agent replied · 9 September 2025
Dear Yiannitsa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI had a fantastic experience working with Nicholas Still during the completion of my property purchase. He was consistently supportive, highly responsive, and professional at every stage. His clear communication, great patience and prompt follow-ups gave me peace of mind during what could have been a very stressful process. I’m truly grateful for his dedication and would highly recommend Nicholas to anyone looking for a reliable and knowledgeable property agent.
Veronica · 20 May 2025
Agent replied · 16 April 2026
Dear Veronica, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleNick has been absolutely brilliant. He was very proactive, listened to my requirements and actively suggested properties that suited. I appreciated his attention to detail with following up on each of my inquiries, however small! He is an asset to the team and a great person to be on your side, when on your property search! Thanks Nick!
Sophie · 26 August 2025
Agent replied · 9 September 2025
Dear Sophie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleAs a first-time buyer, we had a lot of questions and concerns about purchasing a new build home. Nick was an absolute star throughout the entire process. He patiently answered all of our questions, no matter how small, and made us feel completely at ease.
He was incredibly flexible, even arranging a second viewing of the property so we could be sure it was the right choice for us. We never felt rushed or pressured; instead, Nick helped us to feel comfortable and confident in our decision.
Communication was a breeze, whether by email or phone, he was always just a call away. He kept a close eye on the sales process, acting as a reliable bridge between us and the developer, making sure everything went smoothly.
If you’re looking for an estate agent who goes the extra mile and makes the whole process feel a lot less daunting, Nick is your man. We couldn't be happier with the service we received!
Soner · 20 August 2024
Agent replied · 24 October 2024
Dear Soner, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleNick has been very helpful with my purchase from negotiation with seller, always contactable. Been a quick sale and now moving in!
Z · 9 April 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe’d like to extend a huge thanks to Gabriel, without whom we would never have found our perfect home. Although some of the initial properties which we viewed through online searches, weren’t quite right, Gabriel quickly understood our needs and introduced us to a property that ticked every box.
Even while on leave during the viewing and early stages of the process, Gabriel ensured we were fully supported - special thanks to Ben for stepping in and being so responsive. From start to finish, Gabriel remained proactive and hands-on, using his expertise to keep everything moving smoothly and addressing any potential issues before they became problems.
We’re incredibly grateful for Gabriel’s dedication, and for going above and beyond to bring everything together - he even expedited parts of the process where possible to help get things over the finish line. Gabriel played a key role in keeping everything on track and his involvement had a noticeable impact on how efficiently things progressed!
Van · 28 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.