Trusted Agent profile · Sunderland

Xenia Students Sunderland reviews

4.1

★★★★★ Great

109 reviews across 2 platforms

All Saints House Portobello Lane, Sunderland, SR6 0DN

Xenia Students's office in Sunderland, at All Saints House Portobello Lane, is rated 4.1 out of 5 across 109 reviews on two platforms, including 87 Google reviews rated 4.8.

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4.8 / 5

87

Reviews on Google

This office

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22

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

Lovely accommodation, even lovelier staff. In close proximity to city centre, as well as a 2-minute walk away from Puregym, McDonalds, Lidl and Tesco, the location is ideal for any university student. The rooms are spacious and nicely furnished, the security on site is great and the free car park is an amazing bonus. Not only is this the best (but also cheapest) accommodation I have stayed in, but the reception staff, Lisa and Billy, make the place what it is: welcoming, cheery and warm. Xenia Students really is a home!

Ileana · 23 January 2024

5/5

Google

Absolutely the best student accommodation in Sunderland!!! The studio rooms are so modern and spacious and the bathroom is the perfect size. The only thing I didn’t get to use was the on-site gym due to covid. I wish I had found this accommodation earlier as i spent my final year here. Can’t forget how friendly the staff are. This made my experience in Sunderland 100% better. Definitely would recommend ☺️

Emily · 9 September 2021

Agent replied · 21 June 2024

Hi Emily, thanks for leaving your lovely review! We are so happy your enjoyed your stay with us :) - Xenia Students

5/5

Google

Lovely staff, both Lisa (office manager) and Lisa (cleaner) were amazing on move in. Lisa (office) took any complaints seriously, answered any queries immediately and overall had a lovely approachable genuine attitude. Lisa (cleaner) really … More

Charlotte · 11 August 2025

5/5

Google

Great place to live. Lisa and Billy are lovely too

Connor · 16 June 2025

Agent replied · 16 April 2026

Thank you for your kind words! We're so glad to hear you’re enjoying your time with us. Lisa and Billy will be thrilled to know they’ve made a positive impression, they truly care about creating a welcoming and supportive environment. … More

5/5

Google

Absolutely love living here! Perfect location close to the shops, with a big Tesco, B&M, McDonald's a gym within a couple mins walking! The staff are faultless and couldn't do more to help, making life as easy as it gets. All maintenance is dealt with very quickly and nothing is ever too big of an ask! The room is very nice and plenty big for the price!

Alex · 22 June 2021

Agent replied · 21 June 2024

Hi Alex, Thank you for your review! We will pass your comments over to the team, :) - Xenia Students

5/5

Google

Great experience moving in as a first time uni student, Lisa (office manager) was exceptionally brilliant at helping me understand what was going on, would recommend this accommodation to anyone!

Izzy · 16 September 2025

5/5

Google

Been living here for my second year of university and it's honestly been a delight, the staff are really friendly and the accommodation itself is so conveniently placed next to Tesco, Lidl, the pure gym as well as many other stores but most importantly it's only 5 minutes away from St peters campus! So good that I've already booked myself in for another year.

Mohammed · 22 June 2021

Agent replied · 21 June 2024

Hi Mohammed, Thank you for your lovely review! I will pass your comments over to the team :) - Xenia Students

1/5

Trustpilot

Unsafe for female students, incompetent behind the scenes

Moved out of their property 4 years ago, received an email this week insisting I owed £675 in unpaid rent. After days of worry and poring over old bank statements to prove otherwise, here is the full body of the email I received:

JW · 4 April 2025

5/5

Google

This is my first year staying here but I already have my second rebooked! The staff are so lovely and it's in such an ideal place with public transport into Sunderland and Newcastle nearby and lots of shops

Sky · 23 January 2024

Agent replied · 21 June 2024

Hi Sky, thank you for your lovely review! We will pass your feedback onto the team and we look forward to you staying with us another year! Kind regards, Xenia Students

5/5

Google

Been living here since September ‘22 and haven’t had a problem the whole time, staff are brilliant and super helpful, even going out of their way to set up a holiday party for us before their break. Everything you need is close by and great transport links to both Sunderland and Newcastle city centres with the bus and metro stops being a few minutes away. Brilliant accommodation would 100% recommend

Connor · 23 January 2024

5/5

Google

All Saints House by Xenia Students in Sunderland truly feels like home. Moving here from Sri Lanka, this was my first time renting, and I couldn’t have asked for a better experience. The modern, clean, and newly renovated studio is …

Madusha · 16 April 2025

5/5

Google

In my 3rd year of living at this accommodation and having nothing but praise for it and the management team. As someone coming from the South it was a bit intimidating coming up North but I was made to feel really welcome by the staff and if there's ever a problem with your room they're always on hand to fix it. 10/10!

Cameron · 22 June 2021

Agent replied · 21 June 2024

Hi Cameron, thank you for your lovely feedback! We will pass your comments over to the team :) - Xenia Students

5/5

Google

Fantastic accommodation for international students! The rooms are clean and well-equipped, with a welcoming atmosphere that makes it feel like a home away from home. The staff are friendly and always ready to help with any questions or …

Danylo · 16 April 2025

1/5

Trustpilot

an absolute shambles of a block…

an absolute shambles of a block management company. do not expect them to do absolutely anything for you or in response to emails.

Customer · 10 September 2025

1/5

Trustpilot

Don't let Xenia take your money

Xenia promised to call me and give me a virtual viewing for a studio for the past week. I didn't get any calls and they want me to pay a holding deposit before even seeing where i will be staying which is absolutely crazy. Do not even come close to them.

Ptr · 4 September 2024

5/5

Google

Great place to stay, there are loads of shops nearby so it’s really convenient as well as being just up the road from the metro. Staff here are also super helpful and Lisa and Billy are always happy to sort out any issues that they’re able to.

Hunter · 25 October 2024

5/5

Google

Great student accommodation, prices are good and Lisa and Billy are always able to help with any problems. Would recommend!

Oscar · 16 September 2025

5/5

Google

Staying here has been one of the the pleasant experiences I’ve had when it comes to accommodation as a student. The staff are quite dutiful, polite and responsive as well. I’d give an extra 10 ⭐️✨ rating. The environment is also very peaceful

Owumi · 25 October 2024

5/5

Google

So glad I chose to come here. It's right next to Tesco, B&M, Poundland and other shops. The metro is also just next door. It's easily accessible. Close to Uni, which ever campus you're on! Staff are so kind and helpful, and really helpful if you ever need anything. :)

Theresa · 22 June 2021

Agent replied · 21 June 2024

Hi Theresa, Thank you for your kind comments! :) - Xenia Students

5/5

Google

Xenia house is a place to be I must say ,it is really peaceful and calm ,I’ll recommend this place any day any time ,thanks to the great team and the lovely management Billy & Lisa Amazing people I must say .i love it here with the lovely environment.

Pinki · 7 June 2024

5/5

Google

Perfect walking distance of everything you could think to need. Excellent staff, both Lisa and billy are tremendous and great people, very easy to get along with and a pleasure to run into after a long day :)

Michael · 24 November 2024

5/5

Google

Really nice student accommodation, fantastic staff are always there to help out with whatever you need and in such a convenient location - right next to Tesco and Lidl and a ten minute walk to St. Peters Campus and the beach!!

Molly · 22 June 2021

Agent replied · 21 June 2024

Hi Molly, thank you for your lovely review! I will pass your feedback over to the team :) - Xenia Students

5/5

Google

A great accommodation with very helpful stuff and lovely tenants. Right next to all the places that are needed like tesco, gym, metro station, bm, poundland and the st peters university. Comfortable rooms, stylish and with all the necessities. Strongly recommend.

Elena · 22 June 2021

Agent replied · 21 June 2024

Hi Elena, thank you for your feedback! We will pass your comments over to the team :) - Xenia Students

5/5

Google

Really good location, short walk from supermarkets, rooms are amazing for the price, great common room and gym facilities and the reception staff are always there for you. If any student is looking for accommodation I would look no further.

Sam · 22 June 2021

Agent replied · 21 June 2024

Hi Sam, Thank you for your kind review! - Xenia Students :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Xenia Students's Google reviews

Questions about Xenia Students Sunderland

How many reviews does Xenia Students Sunderland have?

Xenia Students's Sunderland office has 109 reviews across two platforms: 87 on Google, 22 on Trustpilot (across the whole business).

What is Xenia Students Sunderland's rating?

Xenia Students Sunderland is rated 4.1 out of 5 across all 109 reviews, and 4.8 out of 5 on Google from 87 reviews.

Where is Xenia Students's Sunderland office?

Xenia Students Sunderland, All Saints House Portobello Lane, Sunderland, SR6 0DN.

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