5/5
I had a good experience - Lynne really helped moved my purchase along and gain clarity from the sellers when it felt like it was stalling!
Trusted Agent profile · Sunderland, Tyne & Wear
Verified
★★★★★
463 reviews across 2 platforms
4 Athenaeum Street, Sunderland, Tyne & Wear, SR1 1QX
Michael Hodgson's office in Sunderland, Tyne & Wear, at 4 Athenaeum Street, is rated 4.6 out of 5 across 463 reviews on two platforms, including 392 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Michael Hodgson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
I had a good experience - Lynne really helped moved my purchase along and gain clarity from the sellers when it felt like it was stalling!
5/5
An amazing professional estate agent with a sincere human touch who keeps you up to date every step of the way whether your purchasing or selling . I have used Michael Hodgson various times over the last twenty years . He and his team have always been courteous , understanding and taken a can do attitude every step of the way. Highly recommended .
5/5
We sold our apartment through Michael Hodgson Estate Agents, and the service from Michael and his team was excellent. They kept us informed through all stages of the process in a professional and friendly manner. I would highly recommend their services.
Thank you Paul, we really appreciate the 5 star review!
5/5
Purchased a house recently with Michael Hodgson as the estate agent. They were on the ball chasing up solicitors weekly and kept us up to date throughout the entire process. We dealt with Katie and she was amazing. Would recommend in a heart beat!
We really appreciate this review James! Thank you.
5/5
Purchased from them and they was very helpful with my initial enquiries. Anyone considering selling should defiantly speak to Lynsey Evans and consider using their services.
Hello Adrian, thank you for the 5 star feedback.
5/5
Looked after our rental property for many years then sold it for us when required. Great professional people and very helpful. Ide definitely recommend.
5/5
We would like to thank Michael and his staff for once again coming up trumps. We have used Michael to sell our last five houses and would reccomend him and his staff and services to anyone.a special mention to Katie who was excellent throughout Sandy and Gary Cook .
Hello Sandra and thank you for the positive review. We will pass your comments onto the team.
5/5
Wonderful customer service, efficient, helpful and approachable
Thank you Kathryn.
2/5
Shockingly bad service Recently sold an apartment through them, they couldn’t get the first offer up at all even though £15k under asking Who offers under first offer and doesn’t expect to have it rejected and come up ? Then I literally heard nothing off them for months during the sale To top it off we have not actually heard off them the apartment sold last week and no thank you call, email or anything for giving them £3k in commission Yes they sold the apartment but being fair it was a very well priced apartment in Wilmslow which probably the easiest sale going Poor service and not even getting a call to say congratulations on your sale just shows they don’t care
Dear Adrian I’m very sorry you felt that you hadn’t received the service you’d expected. Maybe you could call me personally and we can discuss your comments directly as I have seen that we have contacted your several times throughout the transaction. Thank you for raising your concerns and I am confident we can air any grievances directly. All the very best. Markus Jolleys Director
5/5
Lynne and all the staff are brilliant they made the sale of our property very easy
5/5
Michael & team always provide are incredibly knowledgeable and are always on hand to help. They have always provided a great service and are very easy to deal with.
Thank you Adam, very much appreciated.
5/5
The staff in the Wilmslow office helped me with letting my house for the first time and guided me through the whole process. The staff are friendly, efficient and very helpful and I would happily recommend their service to anyone.
5/5
Michael and his team went above and beyond in helping us secure our house move and the levels of customer care were some of the best we have experienced across any industry. There is always a helpful voice on the other end of the phone and …
Hello Callum, that is superb to hear! We look forward to hearing from you in the future.
5/5
When i came to sell my house i looked at who was the leading estate agents that were selling houses in my area . Michael Hodgson stood out from all the rest and i decided to go with them. They sold my house within a few days of it going up …
It was a pleasure Jonathan. Thank you for your very kind feedback.
5/5
From start to finish the process was straight forward and I was kept up to date every step of the way. I really appreciate everything that the team at Michael Hodgson’s have done for me, especially Margaret and Michael himself, even when trying to find a buyer when I was getting myself stressed, they supported me and done their very best to sell my house. Thank you for helping me sell my home and find my forever home.
5/5
Purchased a house from this Estate Agent and dealt with Margaret throughout the process. Communication was great throughout the process, and she was a very friendly agent.
Hello Iain, thank you for making the time to leave us a review
5/5
After almost 12 months on the market, my Mams' house sale has finally completed after the first seller pulled out at the last minute. I would like to thank the ladies in Michael Hodgson Estate Agents office for their professionalism, courteous, empathetic & when required, sympathetic attitudes. Always available on the end of a phone & always getting back to me within an acceptable timescale. I would like especially to mention Maureen, Lyndsey & Norma for their exceptional customer service. An asset to your company. Thank you again ladies... we got there eventually!
Hello Nicola, it's lovely to read your comments. Thank you so much for leaving a review for us. We really appreciate the time you took to do so
5/5
Fantastic service from Hodgson’s Estate Agents following the successful sale of my parent’s property. Friendly service, highly efficient communication and very sensible guidance on sale price. I can highly recommend Michael and his team.
Thank you, we really appreciate the feedback!
5/5
Many thanks to GH for all the help with the purchase of our recent property in Wilmslow. We dealt with James from the beginning and then most correspondance was with Lucy who was always friendly and extremely helpful keeping us updated with progress a long the way. The whole process was stress free which is just what you need when purchasing a property. Thanks again to James, Lucy and the rest of the team at GH. Two happy home owners ; Anna and Chris.
5/5
This is the 4th time we have used Michael Hodgson Estate Agents, I have to say the professionalism and attention to detail from Michael and his staff are second to non, if you a looking for a quality estate in the North East of England, look no further than these guys, absolutely brilliant service from start to finish.
That's very nice of you to leave this review Paul, very much appreciated.
5/5
Excellent service from all at Michael Hodgson. All the people who I dealt with were very professional and incredibly helpful and friendly at all time. They were very proactive in selling my flat and made sure that I was kept up to date at all time. Highly recommended. David Lowery
5/5
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5/5
We've been very impressed with the branch. From the manager James, to Tom, Nicola and the rest of the team, they were all very polite and professional at all time, striking the balance right between acting for the vendor and purchaser which is no easy feat! This ensured a swift completion during what can often be a stressful time. D and L
5/5
Once again the service from Michael and his team has been exceptional. Communication, service and professionalism from the very start made the sale so easy . Thankyou to everyone involved
Good morning Mick, thank you for taking the time to leave such a positive review, the team here really appreciate your kind words.
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Yes. In The Trusted Agent 2026 awards: Michael Hodgson, Tyne & Wear won Trusted Agent.