Trusted Agent profile · Sunderland

Good Life Homes Sales & Lettings Sunderland reviews

4.5

★★★★★ Excellent

312 reviews across 2 platforms

46 Windsor Terrace, Sunderland, SR2 9QF

Good Life Homes Sales & Lettings's office in Sunderland, at 46 Windsor Terrace, is rated 4.5 out of 5 across 312 reviews on two platforms, including 269 Google reviews rated 4.4.

Google logo

4.4 / 5

269

Reviews on Google

This office

Facebook logo

4.7 / 5

43

Reviews on Facebook

This office

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Awards

Industry awards

Good Life Homes Sales & Lettings Sunderland is among EA Masters 2026 winners.

EA Masters winner in two years: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

Goodlife always do a great job with selling and negotiating

Hayley · 13 May 2026

5/5

Google

Very helpful staff, always kept up to date with the sale and timely responses to any queries I had. Would highly recommend. And a special thankyou to Sue, professional and lovely to deal with throughout the process.

Amanda · 27 July 2024

Agent replied · 26 August 2024

Thanks so much for taking the time to carry out such a lovely a review Amanda and especially for name checking Sue. Best regards from the Good Life Homes Team! Dean

5/5

Google

I was absolutely dreading going through the process of selling my home. I needn't have worried, Dean visited and professionally guided us through the process, exlpaining costs, time scales, and the process very well. Good old fashioned customer service! Thank you very much.

Powbongo · 29 March 2024

Agent replied · 26 August 2024

Ah thank you so much for taking the time to carry out a review - it’s very much appreciated and it was wonderful meeting you both! My very best regards, Dean

5/5

Google

Excellent customer service from Sue Smith the account lead, throughout the sale of my property. All queries dealt with smoothly in a professional manner. Would highly recommend using Good Life.

Jayne · 11 October 2024

Agent replied · 25 October 2024

Thanks so much for taking the time to carry out such a great review and, I’m particular, for name checking Sue - I’m sure she’ll be delighted. Sending you our best wishes for the future, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

They have been amazing from beginning to end of selling a property for us at this time would recommend you to anyone thanks again xx

Allyson · 7 December 2024

Agent replied · 9 December 2024

Thanks so much for taking the time to carry out such an amazing review Allyson we really appreciate it ! Best wishes from all of us in the Good Life Homes team, Dean Managing Director & Senior Valuer Good Life Homes

5/5

Facebook

Good life homes delivered exceptional service during the purchase of our property. From start to finish the dedication is outstanding. A special mention to Gina, what a lady, went above and beyond and was very calm and reassuring whenever we needed guidance. I will highly recommend good life homes to any family and friends.A pleasure to deal with a fantastic company.

Emma · 16 December 2016

5/5

Google

Purchasing my property was easy and stress free thanks to the help I got along the way from Gina, she is incredibly helpful and professional. I highly recommend Good Life Homes!

John · 12 August 2024

Agent replied · 26 August 2024

Hi John thanks so much for taking the time to complete a review and for name checking Gina - it’s very much appreciated and I’ll ensure she sees the feedback. We hope you’re amazingly happy in your new home! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Gina at Good Life is extremely good at what she does. She kept us informed through every step until completion. Would definitely recommend and use this firm again.

Tracy · 25 September 2024

Agent replied · 25 October 2024

Thanks so much for a great review Tracy and especially for name checking Gina - it’s much appreciated and I’ll make sure she sees the review. All the very best to you both! Dean Good Life Homes

1/5

Google

Wasted our time and resources. Rang up to enquire about a property and was offered advice which myself and my partner followed through with. Once we had everything in place, I rang back on the same day to book a viewing of said property only to be given completely different information. Use with caution.

Niall · 5 February 2023

Agent replied · 28 August 2023

Hi Niall, I’m sorry to hear you felt that your experience was short of expectations. Encouraging potential buyers to have a mortgage in principal pre-approved helps you to be prepared for buying a house and shows sellers that you’re able to get the funds in place to support your offer. Unfortunately it doesn’t guarantee that your offer will be acceptable and it’s up to the seller to decide whether your offer is accepted or whether they prefer to go with someone else. I hope you’ve found somewhere and have a terrific new home and we send our best wishes to you. Each year we help hundreds of people buy and sell homes across wearside and although we’ve done this for over 20 years, we’re always keen to try and improve our service and get better each day!

5/5

Facebook

Could not thank everyone enough at good life , especially Gina who went above and beyond in helping with selling , and purchasing our new home

Lauren · 19 October 2018

Agent replied · 1 October 2023

Hi Lauren, thanks so much for taking the time for carrying out a review for us, it’s very much appreciated and will be fed back to everyone. Best wishes in your new home! Dean HardingManaging DirectorGood Life

1/5

Google

Arranged to view a property. The day before viewing I noticed the property was sold on rightmove. I thought I'd wait to see how long it took Goodlife to inform me.... they rang the next day 2 hours before my appointment. Good job I checked rightmove the day before and made other plans.

MrRcornell · 7 March 2023

Agent replied · 5 July 2023

Hi Mr Cornell, thank you for advising us of your experience which you felt falls short of your expectations. I’ve reviewed the notes on the system and note that the owner agreed a sale on the property and that you had a viewing organised for 12.45 on 7th February. We called you just after 10am on 7th Feb to inform you and were unable to reach you. We then sent a text at 10.12am informing you. Obviously we’re delighted to agree another sale but disappointed that weren’t able to give you the length of notice you felt was reasonable and for that I apologise if this affected your plans. We do work in an extremely busy sales office and we agree multiple sales every day and when this happens we do have a policy of immediately alerting any pending viewings of properties have been sold. I’ve shared your feedback with the office and reinforced our desire to always keep people updated as early as possible. Good luck with your search for a suitable home and if there’s anything we can do for you please do not hesitate to let us know. Best personal regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Excellent service .. nothing was a problem, any issues dealt with professionally and promptly. Thanks Joe

Angela · 5 July 2021

Agent replied · 5 July 2023

Thanks for taking the time to review our service and your specific feedback for Joe - it’s very much noted and appreciated!

5/5

Facebook

I will always advise that when you want to trade on Forex Investments, you should seek the assistance of a well Experienced and legit Account Manager. I've been trading and earning profits on a weekly basis with Mrs. Kayla Williams FX and it would be selfish of me if I don't recommend her. With her well guarded signals, Approved Withdrawals and forever active strategies and signals, it made trading easy and I am proud to say she made me a decent profits, earning £10,000-£13,000 weekly when I invest £1000, it's assured you would earn good returns too when you trade with KAYLA WILLIAMSEmail: kaylawilliamsfx@gmail.comWhatsApp: +1 (661) 548-2075Facebook: Kayla Williams FX

Junior · 16 May 2023

5/5

Google

Would definitely use Good life estate agents again if I was selling a house. House sold within a week, I was kept up to date with progress of sale. Staff professional and friendly.

Gillian · 28 April 2024

Agent replied · 26 August 2024

Thanks for leaving such a lovely review Gillian it’s much appreciated and will be fed back to the team. Best regards, Dean Harding Good Life Homes

5/5

Google

The service is really good and frendly. Always responsive when needed. I am really happy with them i sold my dad's 1970 building

Rokeya · 25 September 2024

Agent replied · 25 October 2024

Hi Rokeya - thanks so much for taking the time to give us such a great review! We really appreciate it and wish you the very best moving forward, Kindest regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Excellent professional service, Goodlife have now sold two properties in a matter of months I can highly recommend

Stephen · 7 December 2024

Agent replied · 28 December 2024

Thanks so much for giving us such a great review Stephen it’s really appreciated. Anything we can do to help you in the future just shout! Best regards from all of the Good Life Homes team! Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

great service.... helped all the way....kept informed......and speedy service....wil definately use this estate agent again first class job 5 GRADE A STARS FOR A JOB WELL DONE *****

Joyce · 27 June 2024

Agent replied · 26 August 2024

Ah that’s so kind thank you so much! We all send our very best wishes to you for the future! Many thanks Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡

5/5

Google

Fantastic service from Good Life Homes throughout the whole selling process. So happy with the photographs which were by far exceptional quality. Very proffessional and friendly team who kept us informed every step of the way. Can't recommend Good Life enough and would definately use again. Thank you for a first class service 👍

Gaynor · 5 July 2022

Agent replied · 5 July 2023

Thanks so much for taking the time to write such a great review Gaynor - we’re sending you our best wishes for every happiness in your new home!

1/5

Google

Absolute shocking service. 5 months for a window seal in my bedroom to be fixed causing me to have to sleep at family members homes and heating on constantly. Also making the property unsafe as anyone could open the window from the outside. No discount on rent due to this. Constant emails and phone calls and a whole load of stress! If i could put 0 stars i would

Leigh · 17 December 2023

5/5

Facebook

Congratulations to me, and all thanks to KAYLA WILLIAMS and all those sharing her good works. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $4,000 in her company, which after 7 working days I got my second profits of $62,500 I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. KAYLA WILLIAMS now onEmail: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838

Ployer · 7 February 2023

5/5

Google

I would recommend Good Life to anyone looking to sell or buy. Brilliant service from start to finish from Dean, Gina, Sue and all the staff!

Alex · 28 May 2024

Agent replied · 26 August 2024

Hi Alex, thanks so much for taking the time to give us such a lovely review. We all really appreciate it, Best personal regards, Dean 🙏 …

5/5

Google

Found a buyer quickly and nothing was too much trouble for the team

Tracy · 21 December 2024

Agent replied · 28 December 2024

Thanks so much for taking the time to complete a great review for us Tracy it’s very much appreciated by the whole team! Best wishes, Dean Harding Managing Director & Senior Valuer Good Life Homes

1/5

Facebook

been In one of their rented property for nearly 2 weeks, couple of issues promised to be rectified and still not done . left messages no answers when I call or leave or leave voice mails no call or response

Mark · 20 February 2025

5/5

Facebook

Couldnt recomend goodlife any more, I've used them numerous times and the service is fantastic from start to finish every time, deans photography is brilliant, viewings are always dealt with efficiently and Ginas aftersales personally are the highlight for me, they don't just relax once offers are accepted, they give frequent updates and really focus on making sure completion is achieved. very impressed.

James · 16 May 2019

Agent replied · 1 October 2023

Thanks for taking the time to do the review James ... it’s very much appreciated and means a lot. Keep spreading the word that not all estate agents are the same! Dean

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Good Life Homes Sales & Lettings Sunderland

Has Good Life Homes Sales & Lettings won any awards?

Yes. Good Life Homes Sales & Lettings Sunderland won Gold for Best Estate Agent Guide 2027, Sales at EA Masters 2026, and 1 other industry award since 2020.

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