Good Life Homes Sales & Lettings Sunderland reviews

★★★★★ 5/5

Google

Very happy we chose Good Life to market our property and although it was a long journey, none of that was down to the Good Life Team. Every call I made to the office was answered by staff, both female and male with a cheery disposition and professionalism. Gina was a calming influence and a star in keeping us briefed and updated with any changes that arose. She also helped to navigate any difficulties in following up with, not only the buyer, but also Solicitors throughout the process. I would highly recommend Good Life to family, friends and anyone I hear of who is thinking of selling or buying property! Huge thanks to Gina and all at Good Life!

Gail · 31 March 2026

★★★★★ 5/5

Google

Just completed in the sale of my house. I HIGHLY recommend Goodlife Estate Agents! My valuation was done by Dean Harding who was extremely professional, understanding & I haven't forgot his kindness( he knows what I mean) what a nice gentleman!. I have dealt with the lovely Sarah Bernadi who has kept me updated all the way through & explained things I did not understand & gave us helpful advice. Special thanks to Alanna & a few others whose names I have forgot.( sorry!) I cannot thank them enough for their professionalism & excellent service provided. It takes the stress out of moving home when you have a great Estate Agents. I wish them all every success for the future! Thank you very much! Satisfied client!

C · 14 March 2026

★★★★★ 5/5

Google

Estate Agents don’t always have the best rep, but Good Life were definitely the exception to the rule! Firstly, they did what they promised to and they ran everything smoothly and hassle free, keeping everyone informed and updated. They were approachable, efficient and friendly, whoever you spoke to in the office, although we will give a special shout out to Sarah! Thank you for all of your hard work, we will definitely use you again ♥️

Pauline · 31 March 2026

★★★★★ 4/5

Google

Excellent service from start to finish! I would like to sincerely thank the team at Goolife Estate Agents for their professionalism, communication and support throughout the purchase of my new home. From the initial viewing through to completion, they were helpful, responsive and kept me informed throughout the process. I am extremely pleased with the service I received and would happily recommend Goolife Estate Agents to anyone looking to buy or sell a property in Sunderland. Sam

Shamsideen · 13 September 2026

★★★★★ 5/5

Google

I recently bought my first home through Good Life Homes, and Alana was great throughout the process. She was always easy to get hold of, kept me updated whenever there was any progress, and was happy to answer any questions I had. The purchase took longer than expected due to delays outside of her control, but she always chased things up for me and kept me informed. I really appreciated having someone I could just pick up the phone to whenever I needed

Matthew · 13 August 2026

★★★★★ 5/5

Google

Throughout the selling process from the initial valuation visit to dealing with purchasers who dropped out of the sale at the last hurdle and starting the process from the beginning, giving advice and supporting us through all aspects of the sale Gina and her team at Goodlife have been outstanding. Thank you all so much for all you did for us in what seemed at times to be an impossible journey.

Ashley · 15 September 2026

★★★★★ 5/5

Google

It is my strong conviction that Gina and her team at GOODLIFE estate agents are the best in the business. Nothing was a problem despite my anxiety regarding the sale and purchase of my next home. Gina and her most helpful team helped me through the sale and purchase process. My experience with GOODLIFE could not have been more positive. I have now moved into my new home. My thoughts are of ‘thanks’ to Gina and her team. I am indeed a happy and satisfied customer. Mr.Oliver.

Arthur · 13 July 2026

★★★★★ 5/5

Google

Sarah was beyond incredible throughout this entire process. We were purchasing a house through Good Life Homes and she kept us updated throughout every stage of the process and always went above and beyond for any query or concerns we had. Buying a home can be pretty stressful, but honestly, Sarah made this whole experience so much less stressful and honestly enjoyable and exciting. Thank you for all the work you did throughout this process as this is our forever home and we couldn't be happier!

Jade · 13 June 2026

★★★★★ 5/5

Google

Many thanks to Dean, Gina and the rest of the team at Good Life Estate Agents. They made selling our house very easy and comfortable. They were very knowledgeable and understanding in all aspects of the sale and how to go on as we have never sold a house before. They were always polite and courteous in all communications. We would certainly recommend them if you are about to sell your house. Many thanks once again. Kath an Dave.

Kathleen · 13 June 2026

★★★★★ 5/5

Google

I purchased a property through Good Life recently and was thoroughly impressed by the level of service provided. The staff expressed polite and friendly demeanour over the phone, via email and in person, and were very punctual with their communications. An overall pleasant experience, seen through to completion without a hitch. Special thanks to Sarah, the agent who handled our purchase.

Fahim · 22 September 2026

★★★★★ 5/5

Google

I recently completed on the sale of my property with Good Life Homes and I honestly can’t recommend them enough. Alana was amazing throughout the whole process; professional, approachable, responsive and always happy to help with any questions I had. She kept me updated every step of the way and made what can be a stressful process feel so much easier. Thank you again for all your hard work and support!

Helen · 13 June 2026

★★★★★ 5/5

Google

I had a very positive experience with Good Life Homes. They were professional, helpful and responsive throughout the sale of my property, keeping me updated and making the process as straightforward as possible. I would happily recommend their services to anyone looking to sell a property. Thank you Sarah and team!

Eevonne · 13 September 2026

★★★★★ 5/5

Google

From first visiting Gina and the team at Good Life to handing in our keys on completion of our sale the whole process has been great! A special thank you to Dean as he was instrumental in our house selling so quickly! And especially thanks …

Den · 14 January 2026

★★★★★ 5/5

Google

I just want to thank everyone at Goodlife, especially Sarah, for everything they’ve done to help with the sale of my house and the purchase of my new property. They were amazing from start to finish, communication was excellent, and they …

Nicola · 14 February 2026

★★★★★ 1/5

Google

Do not be fooled by the positive reviews, you will notice they are not from tenants. My daughter who is a single mam living with her daughter reported mould issues to Goodlife. They sent one of their damp contractors to review the property who informed my daughter the room requires damp proofing. The landlord (who I have personally spoke too and they have personally apologised) was informed by Dean their owner, who I have saw the messages from, that work needed doing but my daughter doesn’t seem like the type of tenant to complain so it would be cheaper to just leave it. Fast forward 8 months and my daughter spent time in hospital with respiratory issues which they confirmed was from mould and simply because Dean thought it would be acceptable to advise the landlord not to go ahead. My daughter managed to get out of the house without any issues and credit to the landlord who had no idea about any of this and who couldn’t be anymore apologetic but be very very wary choosing this agent and especially dealing with Dean their owner. This isn’t the only horror story I have saw regarding Dean.

John · 17 March 2026

★★★★★ 4/5

Google

Alana at Goodlife was always helpful and courteous. Telephone calls were returned on the same day and good explanations given of how the sale was proceeding. Overall the experience was smooth although offer acceptance from a 1st time buyer to sale completion took 5 and a half months.

Shirley · 13 July 2026

★★★★★ 5/5

Google

A very long connection with this company as my house sold four times lol but we got there in the end. Great service from start to finish. Very informative, kept me up to date and always there when needed, all staff were great, especially Sarah. Thanks again x

Ashleigh · 13 July 2026

★★★★★ 5/5

Google

it's been an absolute pleasure to be a customer of Good life Homes. everyone I have spoken to and dealt with at every stage has been so professional and courteous. but a special mention to Gina who has guided me through this whole often stressful process and kept me going and always giving strong motivational advice. I have sold my property and bought my new property through Good life and they have been excellent.I hope not to have to move again but if I did I would certainly go to this agent again.

Julie · 25 September 2024

★★★★★ 1/5

Google

Nightmare agent avoid at all costs. I reported severe damp and mould 2 years ago which they simply replied that it’s condensation. After a back and forth for 2 years their contractor finally confirmed it was a structural defect and was in fact rising damp and mould. Due to this a child went through significant health issues due to their failings. Even after showing the agency and their directors Steven and dean photos of the suffering the child went through they still refused to respond. To top it off when I started a legal claim they bullied me out of it by sending someone aggressively and unannounced to intimidate me to leave the house.

Dan · 14 March 2026

★★★★★ 5/5

Google

I would like to thank Gina and her team at Good Life home, her hard work and Professionalism is tremendous, I would highly recommend using Good Life homes for your move.

Ben · 14 March 2026

★★★★★ 5/5

Google

Sarah and Isobel have been absolutely amazing from start to finish. They have been patient and kind even when the days were tough. They were always a kind voice on the phone. Really are a credit to their team Thank you so much Chelsie and Ali

Azzi · 13 July 2026

★★★★★ 5/5

Google

From the initial enquiry and up until the exchange of contracts, the team at Goodlife were exemplary in their dealings throughout the whole process. After the valuation and photographs were taken, the property was put on the market on the Friday with the first viewing appointed for that afternoon. After a second viewing on the Saturday morning, an offer was received and Gina handled the negotiation with the client, agreed a price and the property sold, all within 24 hours. We were kept fully informed of the progress of the sale right up until the completion by Gina and the girls and I can unreservedly recommend Goodlife for the sale of any property. 10/10 Well done and thank you to all at Goodlife. David Bell.

David · 19 August 2024

★★★★★ 5/5

Google

I would recommend Good Life & particularly Gina, even though I would say they don't have enough staff to cover the amount of work they've got which can lead to difficulty when trying to contact them or get updates. Our buyer was directly connected to us as a result of Good Life understanding what they were looking for & pinpointing our house as a perfect fit for them, although the whole process took much longer than expected due to multiple chains collapsing this was no fault of Good Life & we did get multiple viewings & offers until we sold.

Astrella · 27 June 2024

★★★★★ 5/5

Google

Just sold our family home with goodlife and all the service we have received from start to finish has been excellent. From the first time Dean came out to view the property he and was fully understanding of our needs. The video and photos and explanation of the property were amazing! We got so much positive feedback from lots of family and friends. Our house was sold within days and we certainly believe this was down to Dean doing an excellent set of photos and fantastic write up of our home. Thanks must go to all his team especially Gina for being so understanding. Her communication skills were excellent. Also a shout out to the lovely Sandra and Margaret who showed us around the property and were as excited as us regarding our project!. Our son had sold his home with the company and recommended them to us and we also sold my mams house too. We would not hesitate to recommend to family and friends in the future. Kind regards June and Brian Tate.

June · 28 May 2024