5/5
Wonderful team very approachable and nothing is too much trouble
Agent replied · 26 August 2024
Hi Wendy thanks so much for carrying out such a lovely review! We really appreciate it ! Best wishes from all of us at Good Life Homes 😃 …
Trusted Agent profile · Sunderland
★★★★★
312 reviews across 2 platforms
46 Windsor Terrace, Sunderland, SR2 9QF
Good Life Homes Sales & Lettings's office in Sunderland, at 46 Windsor Terrace, is rated 4.5 out of 5 across 312 reviews on two platforms, including 269 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Good Life Homes Sales & Lettings Sunderland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sunderland.
Good Life Homes Sales & Lettings Sunderland is among EA Masters 2026 winners.
EA Masters winner in two years: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
Wonderful team very approachable and nothing is too much trouble
Hi Wendy thanks so much for carrying out such a lovely review! We really appreciate it ! Best wishes from all of us at Good Life Homes 😃 …
5/5
Great Service would highly recommend x
Thanks so much for taking the time to carry out such a great review Glenn - it’s really appreciated. Thanks and best wishes from all of us in the Good Life Homes team, Dean Harding Managing Director & Senior Valuer
5/5
Good life sold our late father’s house for us recently. From the first contact phone call right through the process to sale completion they were excellent. We were kept informed at all times and Gina dealt with all questions we had patiently. They went above and beyond what I would have expected, the service was always professional and friendly. We would recommend Good Life to anyone wishing to sell their home. They are truly head and shoulders above the rest.
3/5
Not the easiest site to navigate
Hi Mark thanks for your review/feedback on our web site. If there’s anything specific you can help us with we would very much appreciate your observations and we can always look into whether this is something we can adjust. We’re always keen to improve! You can drop us an email on enquiries @goodlifehomes.co.uk In the meantime we wish you well and hope you’ve had a terrific bank holiday! Kind regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
4/5
Good reception from the agents to an extent, especially the young ones... Trust you'd get what you're looking for property wise, if it's available.
Thank you for the review, we really appreciate it, especially the recognition of our younger team members in serving your needs, My very best personal regards, Dean Harding Managing Director Good Life Homes
5/5
Excellent service, very friendly staff
Thanks for much for leaving us such a lovely review Angela - we all very much appreciate it! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
Thank you so much to the goodlife team, they took the stress out of buying a property, nothing was a problem they explained everything to me every step of the way. would highly recommend. Thank you again
Thanks so much for completely a great review for us Emma - it’s much appreciated!
5/5
They are professional in what they do
Thank you so much for carrying out a review Fasakin, it’s much appreciated. Kind regards, Dean Harding Managing Director Good Life Homes
5/5
Amazing, knowledgeable team who couldn't so enough for us. Sold our house very efficiently and kept us in the loop the full time. Would definitely use this agent again.
Thanks so much for taking the time for completing a review Debbie - it’s much appreciated and if there’s anything I can do for you in the future please just shout ! Best personal regards, Dean
2/5
Curious about a property, checked the pictures online an thought they were really badly taken, most probably didn't show the properties potential.
Hi Roger - we pride ourselves on having the best photography in the city for our property marketing so I’m disappointed to hear of your view on a particular property. On some occasions, we have properties which require updating or refurbishing, and in these cases it’s important we do show an accurate depiction of the property condition in order not to mislead buyers. It could be possible that the property you looked at may have been one of those. Please let me know which property you saw and I’d be more than happy to review the pictures and change them if necessary. Kind regards Dean Good Life Homes
5/5
Highly recommend good life homes,recently used them for selling my property and buying another,1st class service from dean,gina and all the team at goodlife,keep up the good work..
Thanks very much Paul, it’s much appreciated. All the very best in your new home!
5/5
The sale of my cottage completed to-day. The service I have received from all of the staff at Good Life has been excellent. They have shown genuine commitment and I would recommend them without hesitation.
My pleasure, best of luck for the future. John
5/5
Viewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.
Hi Tim, thanks for this feedback we very much appreciate it ! Kind regards Dean at Good Life Homes
1/5
Under valued our property by 50k went with another and sold within 23hrs , clueless
Hi Mr Anonymous, after 25 years of valuing property in and around the Sunderland area I’ve never been aware of anything like this. I’m disappointed you have an anonymous profile and are posting anonymously because we do get instances of competitor companies posting malicious and fictitious Google reviews and it’s difficult to separate fact from fiction and therefore resolve genuine concerns people may have. Members of the public reading reviews are intelligent enough to make their own minds up about companies and can usually see whether reviews are genuine or not.
4/5
This is a home for everyone, no matter your race, you will always feel the comfort of the location
Thank you Joshua for taking the time to complete a review. Our very best wishes to you and your family
5/5
Amazing experience from start to finish! Would highly recommend we sold our house within the first few days! Thank you very much to Dean and Gina!
Thank you so much for taking the time to leave a review, it is very much appreciated. It was a pleasure speaking to you Amanda, Good Life wish you and your family all the best for the future. Best wishes Gina
5/5
Really helpful even though we didn't buy in the end. Special thanks to Sandra.
1/5
Unpleasant to deal with very unhelpful staffNegativeResponsiveness, Quality, Professionalism
Hi David, we don’t have a record of any interaction with you within our system but if you’d like to contact my office with your telephone number I’d be more than happy to call you personally and discuss your specific experience. Kind regards Dean Harding Good Life Homes
5/5
I used Goodlife for the sale of my house and the purchase of a new one.. absolutely amazing service from Gina!! She was fantastic and definitely went above and beyond what she needed to do.. Highly recommend using this company and preferably Gina but all the staff are amazing and so friendly and helpful xx
5/5
Good estate agents. They keep you informed.
Thank you for taking the time to do a review for us Jean - it’s much appreciated! Kind regards, Dean
5/5
All staff helpful and will go that extra length to help thank you
Ah thank you Jennifer that’s really kind and something we really do try to do!
5/5
Excellent customer service. Chloe was very helpful.
5/5
First class professional and friendly
Thanks so much for taking the time to complete a review Susan - much appreciated! Kind regards, Dean
2/5
Saw property in my area unable to locate on website
Hi June; when we take on a new property the board often goes up next day but it takes 2 or 3 days for a property to appear live on the internet portals like RightMove or Zoopla - all agents are the same more or less. I can only assume you might have been caught between the two processes and a phone call to us would have provided the information you required. If there’s anything we can do for you in the future just shout, Kind regards, The Good Life Homes Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Good Life Homes Sales & Lettings Sunderland won Gold for Best Estate Agent Guide 2027, Sales at EA Masters 2026, and 1 other industry award since 2020.