5/5
Good life sold my house they where quick with photos quick on the market,it was well presented and sold in 4 days.Quick professional and very helpful.
Trusted Agent profile · Sunderland
★★★★★
312 reviews across 2 platforms
46 Windsor Terrace, Sunderland, SR2 9QF
Good Life Homes Sales & Lettings's office in Sunderland, at 46 Windsor Terrace, is rated 4.5 out of 5 across 312 reviews on two platforms, including 269 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Good Life Homes Sales & Lettings Sunderland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sunderland.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
Good life sold my house they where quick with photos quick on the market,it was well presented and sold in 4 days.Quick professional and very helpful.
5/5
Gina was very helpful and knowledgeable from beginning to end. Especially as i have zero knowledge of property selling etc. would definitely recommend and use again thank you so much and for you patience with me.
5/5
Used Goodlife recently to sell a few houses and it’s always first class service they offer. Good descriptions attract buyers and they specialise in marketing your house well. Always my first choice to sell a home. Thanks again!
5/5
Goodlife were fantastic throughout the process of selling my property. Would highly recommend. Thank you for all of your support!
Thanks so much for taking the time to carry out a review Rebecca, we very much appreciate it and wish you all the very best moving forward! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
What a fantastic experience it was dealing with good life estate agents! I had a valuation from Dean and there was no hard sell or pressure on me whatsoever, the office staff are excellent and were always polite and friendly whenever I spoke with them, my property sold within weeks of being marketed and viewings were arranged by office staff with ease. I would recommend good life to anyone thinking of selling their property. I have completed today and it was totally stress free.10/10
Thanks so much for taking the time to complete this review, it means a lot and I’ll make sure it’s fed back to all the team. All the very best from us all ! Dean
5/5
Absolutely fabulous agents, right from the start of the process with Dean,took professional photos ,special thanks to Sophia who kept me up-to-date with the progress of the sale, sold my house very quickly. I would highly recommend Good Life to anyone looking to sell
Thanks so much for the lovely review Marjorie and I’ll pass on your comments to Sofia who will be delighted with the feedback. My very best wishes to you for the future, Dean
5/5
Absolutely fabulous agents, right from the start of the process with Dean,took professional photos ,special thanks to Sofia who kept me up-to-date with the progress of the sale, sold my house very quickly. I would highly recommend Good Life to anyone looking to sell
Congratulations to me, and all thanks to KAYLA WILLIAMS and all those sharing her good works. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $4,000 in her company, which after 7 working days I got my second profits of $62,500 I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. KAYLA WILLIAMS now onEmail: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838
5/5
Fantastic service communication and helpful from a buyers point of view very pleased with the service received when buying my new home.
5/5
Very happy with the service and support received from Goodlife Homes whilst selling my property.
Hi Zoe Thanks so much for taking the time to send this review, it’s much appreciated by all of us! Kind regards and best wishes for the future, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
Sue has been absolutely brilliant. Very professional and thoughful.
Thank you so much for taking the time to carry out such a great review. We all really appreciate it! The Good Life Homes team in Sunderland.
5/5
Thank you very much for all of your help with renting out my house and recently the sale of the house.
4/5
Efficient and helpful throughout. Thank you Gina and team
Hi Paul Thanks so much for giving us a great review and for name checking Gina. It’s much appreciated! Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
Gina was very pleasant and professional, she helped me with a very difficult house sale, Thank you very much.
Thanks for taking the time to carry out a review Virginia and for name checking Gina - it’s very much appreciated and will be fed back. Kind regards Dean Harding Managing Director Good Life Homes
5/5
Fantastic service from start to completion. Gina kept us updated and was very proactive throughout! Would highly recommend Good Life . Thanks again.
Hi Andrew thanks so much for leaving a review it’s very much appreciated and I’ll ensure your feedback is passed onto Gina and the team, Best regards, Dean Harding Managing Director Good Life Homes
5/5
Absolutely fantastic group of people.. polite and professional and nothing seems to be a problem.
Hi Tracey Thank you so much for taking the time to carry out this positive review. I’m very fortunate to have a lovely team of people in the business and I’m delighted you had a good experience, Kind regards, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡
5/5
Excellent service from Alana and all of the team. Great communication and professional but friendly service. Thank you!
5/5
A pleasure to deal with! Always more than happy to answer any enquiries promptly and professionally! Thank you.
5/5
Fantastic service and always available to respond to emails and concerns.
Hi Paula, Thanks so much for taking the time to carry out a review - that’s really kind and appreciated. Best regards, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
Great professional service and communication I would 100% recommend Good Life
Hi Ashley Thanks so much for taking the time to carry out a review, it’s much appreciated. Sending our best regards from the whole team, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡
5/5
Very professional and friendly team who went above and beyond to finalise the sale.
Hi John Thanks so much for taking the time to carry out such a positive review, it’s very much appreciated and we’re glad we were able to help you with your house sale. Sending best regards, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡
5/5
We have recently sold and bought through Goodlife and would highly recommend Gina and the team. It hasn’t been a straight forward process, however Gina kept us updated as best as she could and finally got us in our new home! 5 star service and would definitely use again.
Congratulations to me, and all thanks to KAYLA WILLIAMS and all those sharing her good works. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $4,000 in her company, which after 7 working days I got my second profits of $62,500 I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. KAYLA WILLIAMS now onEmail: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838
1/5
Really poor communication and incompetent agent. We were interested in buying a property. Made first offer 28/04. Hadn’t heard back by 02/05 so called and asked for progress update. Was told agent couldn’t reach vendor and had left a voicemail. Then asked what the offer was. Called back an hour later to say offer declined. Then called me 03/05 asking for a revised offer which I gave. Didn’t hear back by 09/05 so called for an update. Again told agent couldn’t reach vendor and would get back to me. Then received call 11/05 saying offer rejected and property now sold. When I called to discuss I was told we aren’t ‘progressable anyway’ due to needing to sell our current property. A position the agent knew before calling me to get a revised offer. Agent also stated the first offer made was 02/05 which was actually a follow up call from our 28/04 offer so clearly there was no action taken during that period. Would think part of an agents job would be to notify all interested parties to get the highest offer for their vendor. I’ve since spoken to the vendor direct and they have told them that they could not get in touch with us to get a best and final offer, which is a lie. Telling both parties that they can’t contact the other when actually just not doing their job. Pleased we never listed our property with this agent to lose out on potential buyers.
Hi Jessica, it’s taken a little while to respond to your review because I had to fact check some of your claims and I’ve also listened to the calls you made to the office. I take running the business very seriously and when I get the opportunity to investigate a situation I do my very best to remain objective and ensure we all learn any lessons we can to improve. On this occasion, however, I have to say that I think your review is very harsh and some of the things you’ve mentioned are simply not true and don’t stand up to scrutiny. You made an offer initially very late on a Friday just 15 minutes prior to our office being closed for the bank holiday weekend. We communicated this to the vendor and got back to you the next business day advising you that the vendor had declined your offer primarily because it was lower than other offers but also because you did not have your house up for sale and you were reliant on selling your house before you could buy another. In effect, your offer was only a promise which you could not deliver unless your house was sold. Other offers were received and discussed with the vendor. These were progressable or cash buyers. In the end the vendor accepted a much higher offer from a cash buyer and we were instructed to close the sale and instruct solicitors. You managed to locate the vendors personal contact details and make direct contact with them which placed them in a very uncomfortable position and this did not further your cause. Vendors are always in control of who they sell the house to and we always advise clients of all offers no matter how large or small, along with the circumstances of those making the offers. We provide all of the information so that our clients (the seller) can make an informed decision and we provide whatever support they need to help them make the right decision. During the course of my investigation we also shared our process and findings with our client to ensure they were satisfied with the way in which the offer process was handled and they confirmed that they were entirely happy. So, to summarise, in this particular case I’m very satisfied that we acted professionally and transparently and in the best interests of our client (the seller) at all times. For this I can make no apology. We will, however, continue to scrutinise our performance and where there are improvements to be made we will absolutely make them. Kind regards, Dean Harding Managing Director & Senior Valuer Good Life Homes
5/5
Lovely staff, easy house sale.. what more could you want? Thanks all x
Hi Deborah, Thanks so much for your words, they’re much appreciated! Sending our best regards to you for the future and we’d love to help you again! … More
5/5
Excellent service, ready to answer all questions answered. I can be bold to recommend as the services I got to superb. Happy client here
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Tell us what you need and we'll put you in touch. Good Life Homes Sales & Lettings Sunderland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sunderland.