Every review we hold for the Summertown office, from every platform, shown as written. First names only.
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5/5
View Agents SellerSmooth sale with no hiccups
Very efficient and professional staff who were really helpful and sensible regarding the marketing and subsequent sale of the property. Thanks to Joe and his team for a great operation that went smoothly and quickly.
Ann Β· 6 November 2017
Agent replied Β· 18 October 2018
Thank you for your lovely words.
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5/5
GoogleAlison & the wider team have been totally on the ball throughout the entire process - thank you kindly π β¦
Daniel Β· 22 March 2025
Agent replied Β· 28 September 2024
Thank you for your kind words, it has been a pleasure to work with you both from reservation to handing over the keys to your lovely new home. I wish you all the best. Kindest regards Alison & the New Homes team!
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5/5
View Agents SellerThey know their market
Breckon & Breckon seem to have a clear understanding of the housing market in Wolvercote and the surrounding area. The house was put on the market with the minimum of fuss and offers cam in very soon afterwards. The process from acceptance to exchange was often quite painful but I always felt I was getting support from the staff at B&B. If my main contact was away for any reason a colleague would step in who seemed immediately to know what was going on. I would recommend anybody who was selling in Wolvercote to consider using B&B as their agent.
Dean Β· 4 July 2018
Agent replied Β· 18 October 2018
Hi Dean
Wow - what lovely words. I hope life in Cornwall in treating you well - what a first summer to spend there.
Best wishes for the future.
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5/5
GoogleWe are exiting tenants and were left a message by Debbie (Admin). Her level of customer service was exceptional. Its so refreshing to be contacted by someone so polite and friendly! Ashleigh has also been a very good agent. Unfortunately not everyone we have contacted over the past 3 yrs with B&B has the same level of standards.
Dominic Β· 22 March 2023
Agent replied
Thank you, Dominic, for your lovely review, we are sorry you are leaving us to move onto pastures new. We wish you all the best for the future and if we can be of any assistance further, please do let us know. Ashleigh, Debbie and the Lettings team.
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5/5
GoogleVery professional and responsive service, with lovely staff who were extremely helpful in getting our move to a fab rental property processed on quite a short timescale. I've been separated from my shielding partner for most of the year and its wonderful to be able to be together in our new home - the Breckon team were very good at making things work smoothly under stressful circumstances.
Sarah Β· 22 March 2022
Agent replied Β· 22 March 2026
Thank you for your review Sarah. We are pleased that our staff have helped you and your partner find a new home together after a difficult year. We hope you both enjoy your new home once your all settled.
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5/5
View Agents LandlordExcellent Agency!
Despite a challenging market, Luke and the whole Breckon & Breckon team have been nothing but amazing. Itβs been a pleasure to have such a supportive and honest agent! They genuinely care about their clients and remain consistent in their communication and feedback. As a client you feel thoroughly supported and confident in their service. Thank you Luke and the team!
Audrey Β· 29 November 2019
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5/5
View Agents SellerExcellent experience
We originally chose Breckon and Breckon as they were the market leaders in our area. We soon discovered this position is wholeheartedly deserved. From first contact they offered excellent service and communication. In a strong team, Joe Tustin stands out. He is fully committed to his clients. He worked extremely hard to put a deal together for us in a difficult market. He kept us well-informed throughout, gave us good advice and responded to every phone call and email promptly. We really appreciated his energy and commitment. He went over and above trying to ensure the whole chain held together. We have had experience of other estate agents in the past and would have no hesitation in recommending Breckon and Joe as the best out there.
Christian Β· 29 December 2017
Agent replied Β· 18 October 2018
Christian, thank you for your incredibly kind words. It was a tricky sale but I'm so pleased we got there in the end. It's always lovely when a client can buy and sell through us and I'm so pleased you found such a wonderful family home.
All the best for the future.
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5/5
View AgentsExcellent service
I worked with Luke (sr. negotiator) to sell my flat and his assistance has been excellent throughout the process. Living abroad, 8 time zones away, it was important for me to work with somebody who would communicate clearly and responsively and that is exactly what Luke and his team did.
I am pleased to give Breckon&Breckon the highest possible rating and praise.
Daniele Β· 13 May 2019
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1/5
GoogleAt the end of the contract, a big chunk of the caution was kept with very little justification. Disappointed
Tom Β· 22 March 2025
Agent replied Β· 30 October 2024
We are very sorry to receive your review Tom. As per your tenancy agreement the property is to be returned in the same condition as it was given to you in, unfortunately this did not happen and therefore this has led to end of tenancy charges on your deposit. Please note that these charges can be disputed through the TDS if you feel they are unfair.
Feel free to contact our Operations Manager, Louise on 01865 201111 if you wish to discuss your concerns further.
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5/5
GoogleWith Professional staff member, charlotte the whole process from viewing till moving in was easy
Fisayomi Β· 9 March 2026
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5/5
GoogleOutstanding experience dealing with Mike and Jodie who helped me rent out my property! Very supportive people, a professional approach and excellent communication at all stages. Couldnβt ask for any better!
James Β· 15 September 2024
Agent replied Β· 20 September 2024
Thank you James for your review we are very pleased to hear of your experience as a new landlord and Iβm sure your new tenant will be very happy in their new home. Mike, Jodie & the Lettings Team.
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5/5
GoogleRachel & Phoebe were a pleasure to deal with while renting in Oxford, would highly recommend.
MΓ©adhbh Β· 22 March 2022
Agent replied Β· 22 March 2026
Thank you for your review, It was also a pleasure to help you find your new home, and make the move to Oxford as easy as possible for you. Rachel and Phoebe from Lettings team at Oxford
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5/5
GoogleVery professional and responsive service, with lovely staff who were extremely helpful in getting our move to a fab rental property processed on quite a short timescale. I've been separated from my shielding partner for most of the year and its wonderful to be able to be together in our new home - the Breckon team were very good at making things work smoothly under stressful circumstances.PositiveResponsiveness, Professionalism
Sarah Β· 4 June 2021
Agent replied Β· 3 June 2024
Thank you for your review Sarah. We are pleased that our staff have helped you and your partner find a new home together after a difficult year. We hope you both enjoy your new home once your all settled.
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5/5
GoogleExcellent communication from the first call to handover of the keys
Thank you Breckon team
Kim Β· 27 March 2025
Agent replied Β· 2 April 2025
Thank you for the 5-star review, Kim!
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5/5
GoogleGood service from start to moving in
Francis Β· 28 May 2025
Agent replied Β· 3 June 2025
Hi Francis, thanks for your review! We glad we were able to help, and wish you good luck in your new home!
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2/5
GoogleAt first they seemed nice and trustworthy. The process was quick and painless and they seemed quick to reply and offer their support. But after 6 months of me living in the property they are still failing to fix issues that I had raised even before entering the property.
I don't know if they are incompetent or extremely inefficient.
Harry Β· 22 March 2022
Agent replied Β· 22 May 2024
We are sorry to receive your review Harry but are unaware of what property you are renting through us. Can you please contact our customer services manager, Louise Passfield, on 01865 201111 who would like to help you.
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5/5
GooglePatrick at Breckon & Breckon was the agent for our purchase and in the chain we were in he was definitely the agent that did the hard work and came up with the ideas to solve the last minute problems that got us all over line. Now in our new home and very happy. Thank you!
TMF Β· 22 March 2022
Agent replied Β· 22 March 2026
... and thank you for your fantastic review! Patrick is really pleased with your kind words and good luck with your new home.
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5/5
View AgentsExcellent service
Luke handled our purchase from our first viewing to completion. He was very professional, helpful and communicative throughout the process, which we particularly appreciated as first time buyers. Based on our experience we would happily recommend Breckon and Breckon (and particularly Luke) to others buying and selling in Oxford.
PM Β· 10 November 2019
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5/5
View Agents BuyerGreat buying experience with Summertown folks at Breckon and Breckon
They are the best in town, We looked at houses with all the usual estate agents but these guys are the best. They helped throughout the entire process and were always available to answer any questions. Joe Tustin in particular deserves a mention as he is a star. We are more than pleased with our house purchase and would recommend Breckon and Breckon Summertown every time. Thank you!
Maria Β· 8 September 2017
Agent replied Β· 18 October 2018
Many, many thanks for such a glowing review. As always, if there is anything we can help with in the future, please don't hesitate to call us on 01865 310300.
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5/5
GooglePerfect place to find your dream home
Nirosha Β· 22 March 2025
Agent replied Β· 26 April 2024
Thank you Nirosha for your lovely 5-star review!
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5/5
View AgentsThorough, enthusiastic and very friendly
We have recently sold our father's home (our childhood home) in North Oxford, through Breckon and Breckon, and have been very impressed by them. They have worked very well as a team, have been thorough, efficient, enthusiastic, honest, frank and friendly. Communication has been easy and they have made life as simple as possible for us at an emotional time. We would thoroughly recommend them.
Rebecca Β· 6 February 2019
Agent replied Β· 9 April 2019
Thank you for giving Breckon & Breckon the opportunity to help with the sale of your father's home and for your kind words. Please do not hesitate to contact any of the team if we can help with anything in the future - we would be delighted to assist. Best wishes, Chris, Lucy and the team at Breckon & Breckon.
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5/5
View Agents SellerThe service of Mr Tustin was friendly and efficient throughout.
He set a price which we found very acceptable, and did not take long to find us a buyer.
He showed constant interest, and played a leading role in finding the title deeds of the house we were selling, which were in a lawyer's office in Abingdon. When we were worried that things were moving too slowly, he found out exactly what was happening and reassured us.
Sanjukta Β· 10 March 2017
Agent replied Β· 18 October 2018
I'm so pleased things went through so smoothly - Joe is a great asset to the team.
Best wishes for the future,
Breckon & Breckon.
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5/5
View Agents SellerCouldnβt do enough to help.
The whole team at Breckon weβre amazing from the start of the process of selling my house to the day I moved out.
They were always ready with a big smile or a guiding hand on the whole process.
Nothing was too much trouble and they were at the end of the phone whenever reasssurance was needed.
I would not hesitate to recommend Breckon and Breckon.
Suzanne Β· 14 February 2018
Agent replied Β· 18 October 2018
We got there in the end didn't we!? It wasn't the most straightforward sale, but I hope everyone is pleased with the result. A real result that you managed to find such a lovely new home through our Woodstock branch - a team effort to get you moved!
Do pop in and say hello when you're next in Summertown.
Best wishes,
Lucy and all the team at Breckon & Breckon.
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5/5
GoogleExcellent service and friendly informative staff.
Annette Β· 22 March 2025
Agent replied Β· 17 August 2024
Thanks for the 5-star review Annette!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.