Trusted Agent profile · Summerfield Road

Knightsbridge Business Sales Ltd Bolton reviews in Summerfield Road

4.4

★★★★★ Great

690 reviews across 2 platforms

5 Springfield Court, Summerfield Road, BL3 2NT

Knightsbridge Business Sales Ltd's office in Summerfield Road, at 5 Springfield Court, is rated 4.4 out of 5 across 690 reviews on two platforms, including 149 Google reviews rated 3.9.

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3.9 / 5

149

Reviews on Google

This office

Trustpilot logo

541

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Summerfield Road office, from every platform, shown as written. First names only.

1/5

Trustpilot

WILL NEVER USE IT AGAIN

I had an agreement with Knightsbridge in April, 2019. A surveyor came to looked at the shop and suggested the asking price of £65k for the shop, he was very confident that the company has many contacts and the shop location is very good and it will be sold quickly. Once they get the £1200 marketing fees, there was not much interest. Only one party came to view the shop in 8 MONTHS. I even reduced the price till £25k. They don' have any connections, they just put your ad on different platforms, its better if you sell through your local sales agents. And NO return of fees in case they can't sold. £1200 gone.

Hafiz · 4 March 2020

Agent replied · 6 July 2023

Hello Mr. Hassan,Firstly, sorry for the delay in coming back to you, TrustPilot is an external site and not a page that is checked frequently. I spotted it yesterday and asked Leanne Boulding (Knightsbridge Operations Director) to carry out a file review. I would welcome a call with you to discuss your comments further. My number is 01204 555080. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales Limited

5/5

Trustpilot

Knightsbridge is a very professional…

Knightsbridge is a very professional and efficient company, with great Staff. Looking forward to continuing working with you. Thanks Joe and Sam for the guidance so far.

Charles · 22 June 2021

Agent replied · 6 July 2023

Thank you for your kind comments Charles. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

5/5

Trustpilot

Amazing service from Knightsbridge-…

Amazing service from Knightsbridge- they go the extra mile- especially Chloe who always tries to help me find what I am looking for and understands my business needs

Haylee · 5 April 2021

Agent replied · 6 July 2023

Haylee, Thank you so much for your kind comments, I will make sure they are passed on to Chloe.Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

5/5

Trustpilot

Sara Manville was our negotiator for…

Sara Manville was our negotiator for the sale of our business. She was an excellent communicator and guided us through the process. Top marks

Mr · 15 December 2021

Agent replied · 6 July 2023

Thank you so much for the positive feedback!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

5/5

Google

Brill Service. Paige was a delight to work with and maintained regular communication and answered all questions and concerns I had. Thanks for all your work!

Sanam · 6 July 2021

Agent replied · 6 July 2023

Thanks for your kind comments Sanam. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080

5/5

Trustpilot

Sara Mansfield

Sara was extremely efficient and helped to progress matters

Rosie · 3 July 2023

Agent replied · 25 July 2023

Thanks for the five star review Rosie!Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080

1/5

Google

I feel conned! Was told by the valuer Joe Bull that he had investors from 'up north' who would pay over £500,000 for my business due to the strength of the branding. Other agents were quoting £100,000 so of course I was tempted by such an amazing offer. But as soon as I'd paid the £1,000 retainer that was the last I heard of Joe or his Bull and unsurprisingly (in hindsight) no northern investors came to see my business or my branding. The 'professional' marketing was rubbish with out of focus pictures and uninspiring blurb so I pretty much rewrote everything myself. I made it explicitly clear to Joe that I was struggling and I couldn't afford to pay the £1,000 fee but he convinced me i would be beating away offers so I found the money. 3 viewings in 6 months. no serious offers and I have now closed the business. Cheers Joe. In response to your reply, I'm sure prospective clients who view this review will find it informative that you consider 3 viewings in 6 months constitutes 'huge interest' and as for the offer you're so proud of it was for £75,000, not even 15% of the value I was told the business was worth in order to get my instruction. I accepted the offer immediately and then heard nothing more, so I repeat my earlier statement, no serious offers were forthcoming. As for the subjectivity of professional marketing material, for £1,000 plus VAT I don't think any client would find out of focus photos subjectively acceptable and I signed off on the marketing materials because by then I had written them myself. You charge a premium price and I was told I would get a premium service but I can categorically say that did not happen.

Jeanpierre · 7 July 2019

Agent replied · 6 July 2023

Good afternoon Mr. Kalebic, Firstly, I am very disappointed to receive such a review. We have been trading for nearly 25 years now and have sold thousands of businesses in that time so I can assure you that our service offering is most definitely not a “con”. However, no business gets it right 100% of the time so I have carried out a full file review. Joe Bull was the gentleman who was sent out to carry out the initial fact find and assessment of your business and I can see from the notes that he did feel that there would be significant interest and I can see comments on the meeting notes relating to your very strong branding. As per our process, Joe then completed a thorough handover of your file to one of our most senior negotiators, Leanne Boulding and an aggressive marketing strategy was put into place. In relation to the documentation, it can be quite subjective as one Vendor may like snappy business information which keeps a buyer interested as it is short and sweet, but another Vendor may want comprehensive, descriptive business details. We get complimented daily on both design and content, from Vendors and buyers alike. I can see from your file that some tweaks were requested, actioned quickly and that you then signed a Confirmation Statement which states that you were fully happy with the documents. As Joe originally predicted, we did have significant interest, we arranged several viewings and received an offer. We did have other interested parties requesting further information and when we asked for your assistance with this you did not come back to us. It is a shame that we did not have the full duration of the agreed contact to allow us to find time to find a suitable buyer but I am sure you have your own personal reasons for closing the business. I have arranged for all marketing to cease accordingly. If you would like to discuss this matter with me, I am happy to do so. I am available on 01204 555080. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales

4/5

Trustpilot

How I found things

I have been very lucky with the sale of my business. I was kept up to date at all stages, but used my own solicitors and accountants so my use of the services was minimal. My only criticism was that as the completion date kept moving etc, I felt rather hounded by Knightsbridge to get their fee in - to the extent that they were the first to get their money - before any other parties. My particular member of staff was a little too zealous

Belinda · 5 June 2019

Agent replied · 6 July 2023

Hi Belinda, Firstly, thank you for taking the time to submit a review, it is appreciated.We strive to achieve the best results for all our clients and it was a real pleasure to work with you on a successful sale which was achieved in just four short months. Through our extensive buyer reach and comprehensive marketing efforts we engaged with 29 interested parties, two of which made offers for your business and from this the eventual buyer was identified. We keep in regular contact with all parties once an offer is agreed to ensure the transaction process goes smoothly, a huge part of our service offering is maintaining those relationships and ultimately to encourage all parties to work together to complete the transaction in an efficient and timely manner. I really do wish you all the best of luck in the future and please don’t hesitate to give us a call if we can assist you at any point in the future.Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

1/5

Trustpilot

I feel conned

I feel conned! Was told by the valuer Joe Bull that he had investors from 'up north' who would pay over £500,000 for my business due to the strength of the branding. Other agents were quoting £100,000 so of course I was tempted by such an amazing offer. But as soon as I'd paid the £1,000 retainer that was the last I heard of Joe or his Bull and unsurprisingly (in hindsight) no northern investors came to see my business or my branding. The 'professional' marketing was rubbish with out of focus pictures and uninspiring blurb so I pretty much rewrote everything myself. I made it explicitly clear to Joe that I was struggling and I couldn't afford to pay the £1,000 fee but he convinced me i would be beating away offers so I found the money. 3 viewings in 6 months. no serious offers and I have now closed the business. Cheers Joe.In response to your reply, I'm sure prospective clients who view this review will find it informative that you consider 3 viewings in 6 months constitutes 'huge interest' and as for the offer you're so proud of it was for £75,000, not even 15% of the value I was told the business was worth in order to get my instruction. I accepted the offer immediately and then heard nothing more, so I repeat my earlier statement, no serious offers were forthcoming.As for the subjectivity of professional marketing material, for £1,000 plus VAT I don't think any client would find out of focus photos subjectively acceptable and I signed off on the marketing materials because by then I had written them myself.You charge a premium price and I was told I would get a premium service but I can categorically say that did not happen.

J.p · 3 June 2019

Agent replied · 6 July 2023

Good afternoon Mr. Kalebic,Firstly, I am very disappointed to receive such a review.We have been trading for nearly 25 years now and have sold thousands of businesses in that time so I can assure you that our service offering is most definitely not a “con”. However, no business gets it right 100% of the time so I have carried out a full file review. Joe Bull was the gentleman who was sent out to carry out the initial fact find and assessment of your business and I can see from the notes that he did feel that there would be significant interest and I can see comments on the meeting notes relating to your very strong branding. As per our process, Joe then completed a thorough handover of your file to one of our most senior negotiators, Leanne Boulding and an aggressive marketing strategy was put into place. In relation to the documentation, it can be quite subjective as one Vendor may like snappy business information which keeps a buyer interested as it is short and sweet, but another Vendor may want comprehensive, descriptive business details. We get complimented daily on both design and content, from Vendors and buyers alike. I can see from your file that some tweaks were requested, actioned quickly and that you then signed a Confirmation Statement which states that you were fully happy with the documents. As Joe originally predicted, we did have significant interest, we arranged several viewings and received an offer. We did have other interested parties requesting further information but when we asked for your assistance with this you did not come back to us. It is a shame that we did not have the full duration of the agreed contact term to allow us to enough time to find a suitable buyer but I am sure you have your own personal reasons for closing the business. I have arranged for all marketing to cease accordingly. If you would like to discuss this matter with me, I am happy to do so. I am available on 01204 555080. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales

1/5

Trustpilot

Pushy unprofessional liars

Unsolicited cold call which is fine but the sales tactics are underhand and won't take no for an answer. I would avoid this company like the plague! When a cold caller openly lies to someone who is a sales manager and can see straight through their gatekeeper pitch its not great, when that person completely ignores your request to remove the business from their database and insist they will email the directors directly that is unacceptable

John · 4 November 2020

Agent replied · 6 July 2023

Hi John,Firstly, sorry to hear of your experience.All of our staff are fully trained with the mantra that customer service is key so I can only assume that there has been some crossed wires or a miscommunication here and naturally I want to put things right. Would you be open to calling me so I can find out more about exactly what has happened? I would really appreciate it if so. I am available on 01204 555080. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales.

5/5

Google

Leanne was very professional and extremely helpful, will definitely recommend her to people I know. Felt like I was in safe handsPositiveResponsiveness, Professionalism, Value

Alex · 25 August 2021

Agent replied · 6 July 2023

Alex, thanks for taking the time to leave a 5* review. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080

5/5

Trustpilot

I originally approached KBS.

I originally approached KBS (alongside other agents) because I was thinking of selling my business. I am a sceptical person so took their valuation guide with a pinch of salt intially but I was really impressed with the presentation from Martin. It was clear he knew his stuff and that KBS had sold quite a few businesses similar to mine so that gave me confidence. Once on the market, the team at head office gave me regular updates and seemed to genuinely care about my needs and worries. Martin told me an average time frame to sell is eight months so I was really pleased when we had an offer I was happy with by month four. Just for the record, my solicitor also had high praise for KBS. He said they were really helpful throughout the legal process. I would definitely recommend KBS and 100% would use them again if I ever decided to sell/buy another business.

Neil · 26 March 2019

Agent replied · 6 July 2023

What a lovely review. Thanks for this Neil, we really value your comments. All the best for the future,Kind regards,Victoria WilliamsManaging Director Knightsbridge Business Sales

5/5

Google

It was a daunting experience putting my beloved business up for sale and it required a lot of hand holding from people with the right experience. Ben and the team at Knightsbridge were brilliant throughouot the whole process. They provided sound advice and encouragement at every stage. Thank you everyone.

Sightline · 6 July 2022

5/5

Trustpilot

Knightsbridge sold our business

Knightsbridge sold our business. They worked hard for their money and they deserve it. They were kind and polite. Some points for improvement: I have never sold a business before and it was surprise for me that 1. another person is selling Knightsbridge to us, than our business to potential buyers. 2. That they don't try to sell for higher cost, even if they are interested in it, 3. They did not gave us any advise on how legal procedures work after agreeing the sale and what paperwork comes afterwords. We needed a solicitor and it costs us much more than expected. Still I rate them excellent, because they did the job, and they were there for us any time we needed them. Great company I would strongly recommend them.

Lilla · 13 February 2019

Agent replied · 6 July 2023

Hello Lilla, we are really thankful that you took the time to post your thoughts on Trustpilot. I note from your file that you decided not to opt for our inclusive legals package, sorry to hear that the solictor who worked on your behalf charged more than you expected. Thank you for the invaluable feedback. Sara Thomasson tells me that you and your business partner were a pleasure to deal with throughout and she would like me to wish you both all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales

5/5

Trustpilot

Very Professional

Very Professional and very quick to get the infomation needed, we dealt with Harriet Slamin and she was amazing.Thank you

James · 21 August 2024

5/5

Google

The consultants at Knightsbridge are very helpful and they replied quickly to my emails. I am dealing with Michelle Palin. Thanks Michelle!!PositiveResponsiveness, Professionalism

Bradley · 25 August 2021

Agent replied · 6 July 2023

Michelle is an asset to our business, thank you for your kind words. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080

3/5

Google

Mixed feelings. The shining star at Knightsbridge is undoubtedly Leanne B to whom we award 5 stars for her professionalism and persistence. The brochure was great and arrived quickly. The marketing coverage was extensive and consequently they found a buyer for our award winning B&B within a couple of months. We went for the all-inclusive with legal fees option at 4% commission. However, we found the legal representation to be inefficient, lack-lustre and not pro-active enough given that the buyer’s solicitor was at times non-communicative. They also seemed to have difficulty in grasping the nature of our business which had severe implications for the correct wording of the contract. After the sale had been completed and we got our final breakdown of costs we found it could not be reconciled to our agreement and felt we had been misled and/or overcharged. However, we did receive a partial refund when requested. Although the majority of this review relates to the conveyancing issues, Knightsbridge offered us this package and as such must bear part of the responsibility. We would recommend Knightsbridge to sell your business but recommend you shop around for your own legal representation.

Martin · 7 July 2018

Agent replied · 6 July 2023

Thanks for your kind comments regarding Leanne and take on board your points regarding the legal firm in question. We wish you all the best for the future. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080

1/5

Google

A well earned 1 star review. They send spam emails with misleading subject lines and content to try and draw people into a conversation without establishing consent or making a case for legitimate interest (one of either points required under GDPR law). If the emails continue then it will be reported to GDPR.

Spam · 14 August 2023

Agent replied · 28 August 2023

Hello, I regret to read about your experience. Please contact us at unsubscribe@knightsbridgeplc.com or call us on 01201 555080 to ensure we cease any further communications to you. Thank you

5/5

Trustpilot

My experience with the entire team

My experience with the entire Knightsbridge team has been awesome.

Olaide · 5 May 2026

5/5

Trustpilot

What an amazeballs experience, thank you for the dedication of staff

Cant recommend the team highly enough, thank you Sara Thomasson and Leanne Boulding, for their support and hard work during the process especially throughout the lockdown.

Gail · 4 November 2020

Agent replied · 6 July 2023

Gail, Sara asked me to reply and say she will never forget your love of the word 'amazeballs'! In all seriousness, you were a pleasure to deal with and I am really pleased to see the business sold for 6% over asking price. We hope you are enjoying the peace and quiet!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

5/5

Google

brilliant service, definitely recommend! I spoke to Chloe and she was extremely helpful and professional. Kept in regular contact and was super nice.

Lauren · 6 July 2021

Agent replied · 6 July 2023

Thanks for the kind comments in relation to Chloe McNulty, we are very lucky to have her. Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080

5/5

Trustpilot

Have been impressed with knightsbridge

Have been impressed with knightsbridge Paige who is my negotiator has tried so hard to get potential buyers (even if some did not turn up not her fault ) and to keep me in the loop as we go on ....only thing I would say is they need away to find out if people can afford to buy or are they just plain nosy All in all very satisfied with the service

Steve · 7 April 2021

Agent replied · 6 July 2023

Thanks so much for your review and your kind comments regarding Paige, she does always try and go above and beyond to get a result for her clients. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080

5/5

Google

A super job by Knightsbridge and in particular Sara. Efficient, Professional and always a pleasure to deal with, but more importantly delivered on the sale of my business. Very many thanks

Keith · 7 July 2018

Agent replied · 6 July 2023

Lovely comments Keith, thank you so much. Sara has been working within business transfer for over 14 years now but still gets a massive smile on her face every time a deal completes. Thanks for the review and good luck for the future. Victoria Williams, Sales Director

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, Sara was very professional and worked hard all the way, I highly recommend Knightsbridge.Thanks again Sara.

Paul · 28 July 2021

Agent replied · 6 July 2023

Thanks for leaving a review Paul, we really do appreciate it. Kind regards,Victoria WilliamsManaging Director Knightsbridge Business Sales 01204 555080

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