Every review we hold for the Summerfield Road office, from every platform, shown as written. First names only.
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5/5
TrustpilotSuccessful sale with Knightsbridge
The sale of our business took nearly twelve months and for three quarters of this time we were very fortunate to have the support, help and advice of Helen Bainbridge.We did try to get support from other members of staff and, while they were young and enthusiastic, they did not give us answers to the questions we posed. Although Helen works part-time, we were not happy to deal with anyone else. She answered our questions, gave us reassurance and had the skill and maturity of someone who has run a business herself to deliver the highest quality of service. When asked to check the final legal bill she identified we had been overcharged by Β£900.00 and immediately had the invoice reissued with the correct amount - fantastic!
Mrs Β· 2 April 2022
Agent replied Β· 6 July 2023
Mrs. Freeman, Thank you so much for your extremely kind comments in relation to Helen Bainbridge. Helen does an absolutely brilliant job for us and we know we are very lucky to have her!Thanks again for the feedback. We wish you all the best for the future. Kind regards,Victoria Williams Managing Director Knightsbridge Business Sales01204 555080
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4/5
TrustpilotVery helpful
Very helpful, prompt and responsive to my queries. Pleasure to communicate with.
Rebecca Β· 20 July 2026
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5/5
GooglePaige is great to work with, Keeps everyone updated throughout the process and really helped when things got complicated
Tom Β· 29 June 2023
Agent replied Β· 31 July 2023
Dear Tom, thank you for your kind word. Paige will be delighted to read your comments. Its our pleasure working with you.
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5/5
TrustpilotWould very much like to compliment Lynβ¦
Would very much like to compliment Lyn Devonport on keeping in touch with us over recent years. She is very genuine, understanding and empathic and itβs always a pleasure speaking with her.It is heartwarming to know that she understands exactly how we feel about possibly retiring and selling our small business.Wishing you all continued success for 2024 !Kind regards,Sheila
Sheila Β· 11 January 2024
Agent replied Β· 24 March 2024
Sheila, Lyn was really pleased to see your review - I think you made her day! Thank you very much.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
TrustpilotThank you Beckie at the documentβ¦
Thank you Beckie at the document writing , very professional .
Joao Β· 10 January 2024
Agent replied Β· 24 March 2024
Joao,I really appreciate you taking the time to leave a lovely review for Beckie Hough. We really do pride ourselves in creating best in class documents that really show your business in its best possible light. We just need to get it sold now! We are looking forward to working with you. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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1/5
GoogleHello, they are time waster don't use themπmy experience as a seller with them is very bad. β¦
Pedro Β· 1 September 2025
Agent replied Β· 30 December 2025
Hello Pedro, it is disappointing to read about your experience. We would welcome a discussion with yourself for a better understanding and to rectify the issue. Please call us on 01204 555080
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5/5
TrustpilotI cannot recommend Knightsbridge highlyβ¦
I cannot recommend Knightsbridge highly enough!Lauren was just amazing. Her depth of knowledge was brilliant. She kept me informed, always called me back when she said she would. I will definitely use them again.RegardsPamela
Pamela Β· 1 October 2021
Agent replied Β· 6 July 2023
Pamela,Thank you for taking the time to leave such a lovely review. Lauren has told me that you have been an absolute pleasure to deal with. Thanks again for choosing Knightsbridge and we would like to take this opportunity to wish you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales Limited01204 555080
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5/5
TrustpilotGreat experience
Great experience. The team were very helpful to us, enabling us to sell our business. Always being there to advise and help us along the journey. My contact was Sara Manville who assisted us throughout the whole process. Really pleased and would recommend.
Neil Β· 21 October 2024
Agent replied Β· 26 December 2024
Neil,Thanks for the 5* review for Sara Manville, we are very grateful that you have taken the time out of your busy schedule to post this review. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
TrustpilotA big thank you!
Just completed the sale of our childcare business in Hertfordshire. Have nothing but praise for the team at Knightsbridge and particularly Sara Manville for her excellent support throughout the process.
Helen Β· 4 May 2022
Agent replied Β· 6 July 2023
Thank you for your kind words Helen, they really are appreciated. We wish you all the best for the future.Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
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1/5
TrustpilotAbsolute Con
If I could award a minus, I would
Graham Β· 4 December 2025
Agent replied Β· 26 December 2025
Hi Graham,
Thank you for your review. Please can you contact the Operations Director on 01204 555050 at your earliest convenience.
Kind regards,
Chloe McNulty
Operations Support Manager
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5/5
TrustpilotWould happily use again
Would happily use again Leanne was great
Peter Β· 8 March 2024
Agent replied Β· 24 March 2024
Peter, Thanks so much for instructing us to sell your care business, we are really pleased we managed to find a buyer for you. Leanne and I wish you all the best for the future. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
TrustpilotIβve spoken to a number of similarβ¦
Iβve spoken to a number of similar companies over the last few weeks. Knightsbridge Commercial was by far the most professional and understanding towards my needs. Lyn who took my call was extremely helpful also.Derek
Derek Β· 13 May 2021
Agent replied Β· 6 July 2023
Thanks for your lovely comments Derek, we really appreciate you taking the time to write a review. Lyn was chuffed to bits to get a mention. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
GoogleOur account manager was Emma Raeburn, and honestly we could not ask for a kinder and more understanding person to deal with. She was, from start to finish, always looking out for the company and for me personally. Even when things looked difficult she would put in 110% to make me feel comfortable and help in any way she could. I could not have asked for a better experience.
James Β· 8 March 2023
Agent replied Β· 6 July 2023
Dear James, thank you for taking the time to leave us a review. We are delighted to read that you are pleased with our services and we will be sure to pass on your comments to Emma. We wish you all the best for your future endeavours.
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5/5
TrustpilotExcellent and responsive service fromβ¦Jasmine
Excellent and responsive service from Jasmine who provided all the details required, correctly and accurately understood our enquiry brief and was very helpful throughout our contact. Our company is actively involved in acquiring companies and will be pleased to work with Jasmine in the months ahead.
Steve Β· 26 September 2025
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5/5
TrustpilotAlice Bentham has been a delight toβ¦
Alice Bentham has been a delight to work with, very quick efficient and very profesional.
Mr Β· 23 August 2023
Agent replied Β· 26 August 2023
Thanks for your lovely comments in relation to Alice, we really appreciate it. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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4/5
TrustpilotShout out to Sara Manville for herβ¦
Shout out to Sara Manville for her superb customer service
Everton Β· 21 December 2023
Agent replied Β· 24 March 2024
Thanks very much for taking the time out of your day to leave a review for Sara Manville. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
TrustpilotOur account manager
Our account manager, Emma Raeburn gave us the best experience we could have hoped for. She was kind, understanding and always went above and beyond to help in any way she could. Even when things became more complicated she did everything she could to help. Her expertise and knowledge was a great help, but her attitude and support were what made it the best experience we could have had.
James Β· 10 February 2023
Agent replied Β· 6 July 2023
James,Thanks so much for taking the time to leave a review for Emma, we all really appreciate it. Kind regards,Victoria WilliamsManaging Director Knightsbridge Business Sales 01204 555080
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5/5
GoogleSuperb service by Joe Bull, who went through every aspect of selling a business and what can be expected in great detail and professionalism. Would highly recommend.
Aquatics Β· 26 April 2025
Agent replied Β· 21 May 2025
Hello, thank you for the 5* recommendation. Joe will be pleased to read your review.
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5/5
GoogleI am managing partner of a corporate law firm that has been involved in a number of dealings and transactions for Knightsbridge clients and have found KBS very responsive to clients' as well as lawyers' needs. They are a very professionally managed and operated outfit and of particular note is Sara Thomasson (Operations Director) who has many years of experience in the field as well as Sara Manville (Senior Sales Negotiator) whom we have dealt with on a number of occasions.PositiveResponsiveness, Professionalism
Alston Β· 25 August 2021
Agent replied Β· 6 July 2023
Alston Asquith are a brilliant law firm so to receive comments from you such as the ones above, it really is touching.
Thanks so much. We are agreeing more deals than ever at the moment so hopefully we can keep you very busy!
Kind regards,
Victoria Williams
Managing Director
Knightsbridge Business Sales
01204 555080
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5/5
TrustpilotKnightsbridge as a company
Knightsbridge as a company, achieved what it set out to do and found us a buyer for our business, who we are happy with.Jesse Daley worked very hard on our behalf, answering all the queries we asked and getting back to us very quickly with answers. We are very pleased with her work on our behalf.
Helen Β· 10 January 2024
Agent replied Β· 24 March 2024
Helen, Thanks for your kind comments in relation to Jesse. We are pleased that you were happy with the deal itself and the eventual buyer, that's what we love to hear!Kind regards,Victoria Hughes - no relation! Managing DirectorKnightsbridge Business Sales01204 555080
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4/5
TrustpilotExcellent customer service......but....
I selected Knightsbridge to sell my small business based on a very positive initial zoom call and very professional but engaging follow top with Daniel. To date I have been impressed with the professionalism and the amount of information I have received. The reason for 4 stars rather than 5 is that my business is located in Scotland, where the legislation/processes are slightly different to those in England and there have been a couple of instances where I have received info/links that are not applicable/appropriate to sales in Scotland. This is a pity, but I am hopeful that the ongoing relationship is successful and we achieve a successful sale.
Wendy Β· 8 July 2021
Agent replied Β· 6 July 2023
Wendy, Thanks for taking the time to leave a review. You raise a fair point in relation to our legal scope document, we are currently exploring an inclusive legals option with a Scottish law firm so we will be in touch if this comes to fruition. I can see Paige is responsible for handling your file, I am sure she will produce a great result for you but if you need anything else, at any stage, feel free to call me personally on the number below.Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
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2/5
GoogleWe was new to selling a business so.we got knights bridge out to value our business and property .When they come out lots promises made and nothing happend. The young man that visted us said ohh ul be sold within 3 month then to find out he left the company after me asking where he was .Yes I used to ring for updates a lot and more then i probley should have but it was my business and property they was selling they made me feel like i was being a pest.They was more then happy to take our 900 pound yes they did the adversting but not one person interested in a whole 12 month.yes we have been a pandemic but who ever i spoke to said they were still lots business still selling.So we have taken our business from the market.We didn't enjoy our experience with Knights bridge at all.
Angela Β· 6 July 2021
Agent replied Β· 6 July 2023
Hello Angela,
Firstly, sorry for the delay in responding to this review, we don't check this page very often. I did respond to the one you left on our Trustpilot page.
I have spoken with Leanne Boulding (Operations Director for Knightsbridge) in relation to your file and she has carried out a full file review. We share the disappointment that a buyer was not found during your time on the market and but we were disappointed when you decided to terminate as we still felt a buyer could be found further down the line.
We advertise on more business for sale websites than any other broker and in 2017, 2018, 2019 and 2020 (up to end Nov) we actually sold more businesses than any other agent so please know it wasn't for the lack of trying, it's just some business can take longer than others to sell.
If you ever wished to come back to market, there would be no additional marketing costs.
Likewise, if there is any additional feedback you would like to offer me, I would be open to discussing the matter with you personally as we are always trying to improve our service offering. I am available on 01204 555080.
I wish you all the best for the future.
Kind regards,
Victoria Williams
Managing Director
Knightsbridge Business Sales
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5/5
TrustpilotFinished the deal
Thank you Sara for your help getting the deal done!
Nicole Β· 9 November 2023
Agent replied Β· 30 December 2023
Nicole, Thanks for another 5* review for Sara Thomasson!Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
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5/5
TrustpilotGreat experience so far
The initial engagement with Joe, and the subsequent exchanges with Sana, Eva and the rest of the team have been professional and timely. All communication has been helpful and clear. I look forward to the next steps in the process.
AK Β· 15 October 2024
Agent replied Β· 26 December 2024
AK, Thanks so much for the five star review, we really do appreciate it.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.