Every review we hold for the Summerfield Road office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotChloe was helping me with the required…
Chloe was helping me with the required information and she was (or is) very professional, efficient and informative person. I wish Chloe best of luck with future and further development on her professional.
Jay · 6 April 2021
Agent replied · 6 July 2023
Thanks for your comments Jay, glad to hear that you have had a really positive experience with Chloe. We will continue to send over other opportunities that match your criteria. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 1/5
GoogleThey do love to spam you with requests to buy your company. Wish they'd go away.
Dave · 14 August 2025
Agent replied · 14 April 2026
Hi Dave, please contact us at unsubscribe@knightsbridgeplc.com or call us on 01201 555080 to ensure we cease any further communications to you. Thank you
★★★★★ 1/5
TrustpilotNothing short of incredible…
Nothing short of incredible unprofessionalism and complete incompetence. I was chased for over 2 years to use their services and upon placing my trust and having handed over a significant fee I have received not one lead but more worrying no regular updates whatsoever from my account manage Leanne even after highlighting what I expected. This year to date I’m still awaiting my first contact. I would seriously consider using their services
Greg · 19 September 2024
★★★★★ 5/5
TrustpilotTimely and professional responses from…
Timely and professional responses from all people involved
William · 6 July 2026
★★★★★ 5/5
GoogleVery professional service with continual updates. Would highly recommend to anyone selling their business.
Tony · 14 August 2025
Agent replied · 14 April 2026
Hi Tony, thank you for your review and recommendation of our services.
★★★★★ 4/5
TrustpilotEarly days
Happy so far, being early in the process.Abla drafted my marketing materials and responded to my corrections. We will wait and see how the rest of the process progresses to get a 5 star or down to a 3.
Bill · 25 September 2024
Agent replied · 26 December 2024
Bill, We really look forward to working with you.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
GoogleIt was a daunting experience putting my beloved business up for sale and it required a lot of hand holding from people with the right experience. Ben and the team at Knightsbridge were brilliant throughouot the whole process. They provided sound advice and encouragement at every stage. Thank you everyone.
Sightline · 10 January 2023
★★★★★ 5/5
TrustpilotGreat work from Kate
Great work from Kate. Responsive and highly efficient.
JSB · 2 July 2026
★★★★★ 5/5
TrustpilotKnightsbridge were hands-on and professional
I am managing partner of a corporate law firm that has been involved in a number of dealings and transactions for Knightsbridge clients and have found KBS very responsive to clients' as well as lawyers' needs. They are a very professionally managed and operated outfit and of particular note is Sara Thomasson (Operations Director) who has many years of experience in the field as well as Sara Manville (Senior Sales Negotiator) whom we have dealt with on a number of occasions.
Alston · 19 November 2020
Agent replied · 6 July 2023
Alston Asquith are a brilliant law firm so to receive comments from you such as the ones above, it really is touching. Thanks so much. We are agreeing more deals than ever at the moment so hopefully we can keep you very busy!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotKnightsbridge are Great , Thank You Sara !
I am into boutique business, a retail shop and I had sought Knightsbridge Businesses Sales professional services to market a new line of hand made Shoes I was to import from Kanpur and Chennai in India last year . Sara Thomasson from Knightsbridge was a great support,She came up with some really cool and creative ideas and a brilliant plan and have been very approachable. My business has grown exponentially since then. You guys are the best, Keep up the good work.
Aditya · 5 November 2020
Agent replied · 6 July 2023
Thanks for your review Aditya.I am really glad to hear that the investor we found has made a difference to the business and that you are doing so well. We wish you continued success. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotKnightsbridge were totally clear and…
Knightsbridge were totally clear and transparent during the set up phase of the contract. Their service offer was superior to anything else I had looked at. Once the business was on the market it was handled in the main by Sara. She was outstanding, nothing was too much trouble, she went over and above to secure a deal for me. She listened to all my concerns and gave me sound advice at every point. I would thoroughly recommend Knightsbridge to anyone looking to sell a business.
Helen · 4 November 2020
Agent replied · 6 July 2023
Thanks for your lovely comments Helen, they are really appreciated. All the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales
★★★★★ 5/5
TrustpilotExcellent service from Sara M
Sara has been extremely helpful recently as we've expanded our business. She has provided information promptly and is always able to answer our questions. She's a pleasure to deal with.
Matt · 8 April 2021
Agent replied · 6 July 2023
Thanks so much for your lovely review Matt. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotHelpful sales team
I'm currently exploring the options for purchasing a business, and Chloe has been a fantastic help so far. She's friendly, helpful and quick to reply with extra information. Thanks again!
Sophie · 30 March 2021
Agent replied · 6 July 2023
Sophie, I am sure your comments mean a great deal to Chloe, thank you so much.Hopefully we can find you your ideal business soon!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 3/5
TrustpilotHard work for buyers, process make deals harder not easier
As a buyer I find it almost impossible not to have to deal with Knightsbridge but I really wish I did not have to. Their service is variable depending on who you get - but in general I find it lazy, difficult, judgemental and unresponsive. They do no more than pass emails between buyers and sellers - there is no attempt to explore ideas and stitch together deals. What's more, if you ask for information you have to chase multple times to get a response. An AI bot could do more!I also think they mislead sellers - I have seen in a brief scan of other feed back 'optomistic' valuations mentioned and in my dealing with sellers I have found they often suggest they have received advice on pricing which as a buyer I consider gross overvaluations. When I have explained this to Knightsbridge team members they simply shrug. Finally, and related to their lack of interest in creating deals is the notorious 'offers invited' price. I have on several occasions had to punt an offer to them with no indicative price based on the brochure. Often for an SME this will be low, but based on average EBIT. I then expect feed back from the seller about why it's worth more - but invariably all that happens is that either Knightsbridge don't reaspond or they feedback only that the seller felt it was too low (and I get the feeling the seller has been offended becasue they feel the business is worth more). What I don't get is a rational explanation of why the seller thinks it's worth so much (example, one business making £50k EBITbut which the seller told me needed investment so not really £50k was expecting £1.25m!) I could see some potential, but given the work needed I though £200k would be generous!) - I was asked to put my feedback in writing, and had to chase three times before getting a call (not the courtesy of a written response) that only told me that they were on holiday. Similar situations have resulted in the more-or-less useless feeback 'the offer was too low'. So it seems the idea is that we put in a random sum that's either too much (their hope?) or too little - and then all sides just sit around until one gets frustrated and either gives in or walks away! Knightsbridge add nothing. The certainly don't 'broker' deals. They just pass messages. I should add that I am a serious buyer who has purchased other businesses, has budget and has an active purchase with Knightsbridge at the moment (a miracle but the seller was knowledgeable and we reached a deal between ourselves). Despite all that, I just came off the phone with one broker who had not even worked out that the same buyer was discussing two deals with her and who was rude enough to imply they she though one offer I put in on a loss making business was beneth bothering to reply to despite the offer being accomanied but a heartfelt plea to be given some guideance on why they felt the company was worth more... In summary, I really really find these people hard to work with and feel they must be letting thousands of possible sales slip through their fingers because they just can't be bothered to engage with buyers.
Paul · 2 April 2024
★★★★★ 2/5
TrustpilotWell what can we say we had a young man…
Well what can we say we had a young man out to value business he made all sorts promises said it will sell with in 3 month so we went for it said we will do all viewing and il keep in contact. Anyway he left no notice given to us.yes dont get me wrong this is first time we sold a business so I use to ring regular for updates i think they thought i was a pain.They took our money 900 pounds and got nothing back yes they advertised on zoopla and others but we got no viewings or anything yes we had cv19 but they said they still selling business.I total understand its been a hard few month and yes like i said i was new to.all this but when the young man come out made all these promises and not 1 as come off well what can we say.The office staff was good but I got to a point where i felt i couldn't even contact then as gave me the impression I shouldn't be ringing all time but why not its my business that they was selling. Any way come to end contract and cancelled everthing wouldn't reccomend them to.anyone at all.Hope this helps people do your research before before paying out .
Angela · 22 September 2020
Agent replied · 6 July 2023
Good afternoon Angela, I have spoken with Leanne Boulding (Operations Director for Knightsbridge) in relation to your file and she has carried out a full file review. We share the disappointment that a buyer was not found during your time on the market and but we were disappointed when you decided to terminate as we still felt a buyer could be found further down the line.We advertise on more business for sale websites than any other broker and in 2017, 2018 and 2019 we actually sold more businesses than any other agent so please know it wasn't for the lack of trying, it's just some business can take longer than others to sell. If you ever wished to come back to market, there would be no additional marketing costs. Likewise, if there is any additional feedback you would like to offer me, I would be open to discussing the matter with you personally as we are always trying to improve our service offering. I am available on 01204 555080.I wish you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales
★★★★★ 4/5
TrustpilotSmall business sale
Knightsbridge successfully found me a buyer for my business. I thought their marketing documents where good and after a number of prospectives, they came up with the right buyer. It took just over a year, longer than I thought. But I think that was the market.Their fees are rather heavily weighted against small businesse like mine and represented a large % of the agreed sale price and thats on top of the initial fee for preparing the sales brochures etc.Otherwise a job well done.
Philip · 15 September 2020
Agent replied · 6 July 2023
Thanks for your feedback Philip, we wish you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotChloe has been very professional and…
Chloe has been very professional and informative from day 1. I get regular updates from her via email with all details that I need. Would highly recommend her service
Kavi · 27 April 2021
Agent replied · 6 July 2023
Thank you Kavi, hopefully we can find the perfect business for you very soon!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 1/5
GoogleI very rarely leave negative reviews but we had a very unpleasant experience with Knightsbridge. After being promised the earth by salesman James, who told us he had refused other local businesses as he felt he could sell ours quickly we went with them at an extortionate fee of 595 + VAT just to put it on the site and market. (They want an extra 4k when they sell!)
Despite being regaled with tales of selling a petrol station in 5 hours and other patter after a month we had one viewing.
However..... the viewing was not actually a viewing as the interested party 'cancelled' after I enquired the night before whether it was going ahead. Had I not have enquired, I would have taken time off work to complete the viewing, only for the other party to not turn up.
When I expressed my concern to the MD Victoria Williams, things went worse. This woman seems from the phone calls and emails that she is the archetypal, sales person done good, and kept arrogantly saying that they didnt need the business and if we didnt like it they wont work with us. We tried to explain that this is our first business and we didnt understand the process and needed a bit of support. This was to no avail and she eventually refused to keep marketing the business, despite all the work us and her colleagues had put in.
The service was unprofessional and there was an awful lot of fabrication. Also extremely high priced. The sales man who got us to sign with them, intimated he would sell the business but this was handed to a beleaguered girl in the office who tried her best to fuflfil the companies inaccurate promises, but ultimately she was beating a dead horse.
I asked Victoria MD who I could complain to. With a crack of thunder and a loud 'mu ha ha!!!!' she said 'I handle all complaints and there is no umbudsman service' so ultimately you are at the mercy of her whims. Good luck.
Trevor · 6 July 2020
Agent replied · 6 July 2023
Trevor,
I am disappointed to read your review as I thought we had managed to draw a line under the matter.
I can only apologise that you do not feel that the service lived up to your expectations and I will try to outline our version of events below.
When you instructed the services of Knightsbridge, our team were very clear about our process and whilst, of course, we will tell you about our successes, we always point out that there are no fixed timescales on how long it can take to sell a business.
James gave you an initial valuation based on the business he saw that day. He called me to stress the importance of a quick sale and I made arrangements for your file to be fast tracked to ensure your business was marketed quickly. Unfortunately, very soon afterwards we learnt that the business was no longer trading which is naturally going to affect interest levels and potential value. During our conversations you raised concerns about such interest levels, at which point the business had only been 'live' on the market for just under three weeks of the contracted 52 weeks.
Given the conversation that we had, it became clear to me that the working relationship had broken down at this point and that we weren’t able to resolve it. I am very passionate about selling businesses, but I felt in this instance that the best solution was not to charge you for any of the work already undertaken, cancelling the contract and giving you the opportunity to pursue alternative avenues.
We have a long history of successfully selling business across all sectors, however in this instance we haven’t lived up to your expectations for which I wish to apologise. Naturally, a review only paints one side of a story, but we are a professional firm with a clear complaints process, and I am personally disappointed that this particular relationship has ended this way.
Kind regards,
Victoria Williams
★★★★★ 5/5
GoogleI highly recommend Paige Brindle at Knightsbridge. I have worked with her on several transactions and have always found her to be very responsive and professional.PositiveResponsiveness, Professionalism
Shelley · 25 August 2021
Agent replied · 6 July 2023
Thanks for your 5 star review Shelley, we hope to work with you in the future.
Kind regards,
Victoria Williams
Managing Director
Knightsbridge Business Sales
01204 555080
★★★★★ 1/5
TrustpilotDon’t spend any money or time with this unprofessional company
They talk a lot but don’t produce anything. I have advertised the business for nearly 2 years and only 1 interest which lead to nothing !!! And they knew about it. No communication from this bad company, I had to call myself to hear anything. No plans how to sell ( no spreadsheets, no forecasts, no business plan) they don’t ask any questions about what could help for the sale of the business. They make you believe they can sell anything, but really they only take your money and forget about you. I have been dealing with one of there director and send an email complaining about there work and still now no answers !!!!!! Not happy, please don’t waste your money or time !!!
Julien · 24 June 2020
Agent replied · 6 July 2023
Hello Mr. Liguori,Firstly, sorry for the delay in coming back to you, TrustPilot is an external site and not a page that is checked frequently. I spotted it yesterday and asked Leanne Boulding (Knightsbridge Operations Director) to carry out a file review. I would welcome a call with you to discuss your comments further. My number is 01204 555080. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales Limited
★★★★★ 5/5
TrustpilotSaahil Chatoo was a fantastic person to…
Saahil Chatoo was a fantastic person to deal with. Thank you for an excellent service
Ryan · 19 December 2024
★★★★★ 5/5
TrustpilotBuyer Experience
As A buyer i have received excellent service and information, many brokers over inflate prices to secure the sale rights, but Knightsbridge are straight and honest with valuations and expectations, Good staff who always answer the phones and help.
Geoff · 16 August 2024
Agent replied · 29 August 2024
Geoff,Thanks for your glowing review regarding the wider Knightsbridge team.Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotProfessional
Dealt with David and Elliot prior to putting my business for sale.Very professional.Both had a vast knowledge of how to best market a business ready for a sale.
Ian · 27 April 2021
Agent replied · 6 July 2023
Thanks for your kind comments Ian. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
★★★★★ 5/5
TrustpilotProfessional and friendly!
I had the pleasure of speaking with Harriet Slamin as we work with this company. She is very quick and friendly during email correspondences. Most of all, she gets the job done.
Julia · 2 December 2024
Agent replied · 26 December 2024
Hi Julia,Thanks for your lovely comments in relation to Harriet, we will pass across your comments to her! Have a lovely Christmas!Kind regards,Chloe McNultyAdministration Team LeaderKnightsbridge Business Sales01204 588387
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