Trusted Agent profile · Summerfield Road
★★★★★
685 reviews across 2 platforms
5 Springfield Court, Summerfield Road, BL3 2NT
Knightsbridge Business Sales Ltd's office in Summerfield Road, at 5 Springfield Court, is rated 4.4 out of 5 across 685 reviews on two platforms, including 149 Google reviews rated 3.9.
Every review we hold for the Summerfield Road office, from every platform, shown as written. First names only.
4/5
TrustpilotReally good experience overall
Really good experience overall. Jesse, Emma and the team were really helpful throughout the process and made selling the business very easy, especially as it was something I had never done before.
Thanks for leaving such good feedback for Jesse, Emma and the team. We really appreciate you taking the time to leave a five star review!Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
GooglePaige Brindle was extremely enlightening and helpful in regards to my enquiries, and she attributed me in the proper path. It was a joy conversing with her. Asher
Hello, thank you for taking the time to write us a review. Paige is an asset to our company and will be happy to read your comments. Kind regards.
5/5
TrustpilotBrilliant work from Abla! Thank you!
Knightsbridge have provided a great service, Abla, really made a nice job of the IM. Really hoping this generates interest. Thanks Abla! 😊
Andrew, Thanks for your kind comments regarding Abla, the document writing team work so hard to create amazing sales documents that really present the business in the best possible light. We wish you luck with the sale. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
4/5
TrustpilotThanks to Helen for all her help & support
We had a good experience of selling with Knightsbridge, and the person supporting us with our sale, Helen, was a star. If I was just rating Helen I'd probably go for five, however I think some elements of Knightsbridge could have been better. I imagine they are the same issues faced with any broker so probably don't need to go into detail on them.One thing Knightsbridge did really well was connect us with a fantastic solicitor which made that element of the process better (at least from Seller side).
Alexander, Thank you very much for your kind comments in relation to Helen. We wish you all the best for the future. Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotSold Very Quickly
Sarah and the team were great in getting my business listed and sold very quickly. They took on board all my requests and we found the right buyer in around 6 weeks.
Laura, Thanks for taking the time to leave a five star review. Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotFast and clear communication
I've only had a few early interactions so far, but everything has had fast and clear responses. Ellie B has been especially helpful.
1/5
TrustpilotAvoid them
I am beyond frustrated with my experience, or rather, the unwanted bombardment, from Knightsbridge Business Sales. In the span of just 24 hours, I received no fewer than 16 unsolicited marketing emails to a single inbox.
1/5
TrustpilotWaste of Money and time
Very rude staff - they are very good at signing a marketing contract and once signed they don't bother with providing a good service. I listed my business with them and mentioned I require urgent sale. They made a promise that they were able to push the marketing and get interest fast. I had interested buyers approaching me directly saying they had been waiting to hear back from Knightsbridge on the requests and never heard back from them. One person even told me they had tried numerous times to call and enquire regarding the business and our agent never returned their calls.Very disappointed with the service. The lady we dealt with was very rude as well and never listened to the instructions. My partner ended up providing all the marketing material and editting and even then, they made a mistake in the ad!After months of this, I decided to terminate my contract with them.Overall experience: Absolute waste of money and time
Good afternoon Parya, I asked one of my managers to reach out to you (on the 31st May) on the back of this review as there are several inaccuracies contained within it. There are always two sides to every story. For example, we have a confirmation statement to say that you were happy with the marketing materials, and also made repeated attempts to contact you in regards to our research process but we never heard back so it's very tough to read a 1* review from you especially when you didn't actually complain to me when you were on the market. I would love the opportunity to talk this through with you, please could you get in touch with me via email on victoria.hughes@knightsbridgeplc.com or by phone on 01204 555080. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotSara Manville has been fantastic to…
Sara Manville has been fantastic to work with. Sara responds quickly to my emails and voicemails and always comes up with the right answers. Sara is also a good negotiator and I hope that I will be able to work with her again to continue building my business portfolio.
Mr. Harrod, Great to hear that Sara has really impressed you, I will make sure your lovely comments are passed on. We will continue to send you new business opportunities as soon as they come to market and we look forward to helping you build your business portfolio further. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotHappy despite being early in the process
It remains to be seen, of course, whether or not the sale manages to take wings but so far I am very pleased-- the team are on the job, they are well-trained, cooperative and also, you feel they are on your side. Given the problems in the markets today, nice to know that somebody is fighting your corner.
Svetlana, Thanks so much for leaving a review of your experience of our service so far. We look forward to delivering a successful outcome for you. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotHarriet was very helpful & quick with…
Harriet was very helpful & quick with information needed
Jamie, Thanks for your kind comments in relation to Harriet, we know she is a star!Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotVery responsive and easy to communicate…
Very responsive and easy to communicate with. Sara Thomasson was my broker and was always helpful and tried her best to always get things done asap. She made the transaction smooth.
Good afternoon Khurum,Thank you very much for your lovely comments regarding Sara Thomasson. It's great to have such good feedback. Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotProfessional and caring
I have been very impressed with Knightsbridge, Sara and her team have taken time to fully understand our business and our concerns regarding selling, taking time to explain the process and representing us in a very professional manner. The marketing and the communication with us was always very positive and upbeat. I would recommend Knightsbridge.
Thanks for your lovely comments Graham!Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales
1/5
GoogleThese people are joke. They have thousands of businesses on sale and don't know how to deal with people and how to give respect. Time waster, just don't use them.
Hello Cosmin, it is disappointing to read your review. We would like to understand the issue better and work with yourself to find a way we can rectify it. Please call us on 01204 555080.
5/5
TrustpilotSara was excellent
Sara was excellent, understanding and supportive through the buying journey
Conor, Thanks very much for taking the time out of your day to leave a review for Sara, it really is appreciated. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
GoogleAs a seller of a business you want an agency who are fully committed to respond to all enquiries professionally and to explore every opportunity on your behalf. Knightsbridge did exactly that with Jessica and the team providing an excellent service in a relaxed style which made the whole process a very comfortable experience.
Mark, Thanks for taking the time to leave a review. I understand a buyer was found with 5 months of us marketing the opportunity and going through our thorough research process, great news, I am glad you chose to work with us. Jessica tells me whilst she is really pleased we got a quick result for you, she is really sad that you will no longer be a client of ours as she really did enjoy working with you. Hope you enjoy your well earned holiday! Kind regards, Victoria Williams Managing Director Knightsbridge Business Sales 01204 555080
5/5
TrustpilotKnightsbridge and the person assigned to the sale of my business
Knightsbridge and the person assigned to my sale were a real help whilst selling my business. My manager was always on hand for advice and really understood the type of buyer I was looking for....and she found him! I found the whole thing quite a lonely process but my manager called up regularly for chats and was really supportive throughout the whole process. I wouldn't have liked to deal with all this without her help.
Lyn,I am glad to hear you were really happy with the service we provided. All the best for the future. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
4/5
TrustpilotHarriet is prompt and efficient
Harriet is prompt and efficient, pleasure to be working with her
Talí, Thanks for leaving a review for Harriet! We really do appreciate it. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotOpen and honest acquisition advice
I’ve spoken to Leanne Boulding Operations Director for Knightsbridge Business Sales on several occasions regarding various specialist businesses they advertise. She has always provided helpful and realistic sector analysis and acquisition trend information which has helped to see through the clutter and some of the questionable valuations out there. Whether it’s a business advertised by Knightsbridge or elsewhere, this company provides helpful background information that other brokers simply avoid disclosing to secure interest or a sale.
Rod, Leanne has so much experience in the industry and we are really glad you are finding her insight useful. Thanks for the amazing feedback. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotOpen and honest acquisition advice
I’ve spoken to Leanne Boulding Operations Director for Knightsbridge Business Sales on several occasions regarding various specialist businesses they advertise. She has always provided helpful and realistic sector analysis and acquisition trend information which has helped to see through the clutter and some of the questionable valuations out there. Whether it’s a business advertised by Knightsbridge or elsewhere, this company provides helpful background information that other brokers simply avoid disclosing to secure interest or a sale.
Rod, Leanne has so much experience in the industry and we are really glad you are finding her insight useful. Thanks for the amazing feedback. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
1/5
Trustpilotthe worst service I have ever…
the worst service I have ever experienced. They completely conned me, were extremely rude when I spoke to them and made me pay over 16k for no work. They lied about communication, miscommunicated crucial parts of what I signed up to and then harassed me for money. They were unprofessional, the customer service was awful. They blamed me for miscommunication and it has caused so much stress. NEVER use this company.
RB,We’re sorry to hear you didn’t have a good experience with our service. I’ve relayed the issue to the appropriate department, and the Director of that department has made repeated attempts via telephone and email to get it touch with you, without response. The whole team work really hard to make sure our clients love our service offering, so please do return our calls. Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
TrustpilotWell informed
Well informed, on time and customer friendly. Thanks Harriet @ KnightsBridge.
James, Thanks for leaving a really positive review for our valued team member, Harriet!Kind regards,Victoria HughesManaging DirectorKnightsbridge Business Sales01204 555080
5/5
GoogleDealing with Knightsbridge during the sale of my business has been a rewarding experience. What I thought would be a huge challenge was made much easier with the help, assistance and guidance of a very professional team. My contact was …
Hi Paul, thank you for review. It was our pleasure working with you throughout and Peter will be pleased to read your comments.
5/5
TrustpilotProfessional, prompt, and efficient.
Sara was always most helpful keeping us all on track in the sale of the business we've bought. We had a long hiatus in the negotiations due to Covid, but got there in the end to the satisfaction of all concerned. Thanks for all your hard work
Thanks for leaving such a lovely review Edward, Sara tells me that you were very patient! We are really grateful that you chose to instruct our services and would like to take this opportunity to wish you all the best for the future. Kind regards,Victoria WilliamsManaging DirectorKnightsbridge Business Sales01204 555080
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