Trusted Agent profile · Sudbury
★★★★★
304 reviews across 3 platforms
18A Market Hill, Sudbury, CO10 2EA
Part of Oakheart Property, see every office.
Oakheart Property's office in Sudbury, at 18A Market Hill, is rated 4.7 out of 5 across 304 reviews on three platforms, including 58 Google reviews rated 4.8.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Lettings
If you’re looking for a reliable, honest and effective service for Lettings or Buying/Selling, Oakheart are the ones to contact! Cara and the team have been amazing, supportive and very efficient. I know exactly what they are doing and they take care of it from start to finish.
5/5
TrustpilotHighly recommended
Selling your home is one of the most stressful times in your life but Dan and his team made it a breeze. Their innovative and fresh marketing strategies really work and we sold our house very quickly. No issues recommending them.
5/5
TrustpilotAfter having out property up for sale…
After having out property up for sale for 4 months with another agent Oakheart sold our property within 2 weeks. Found them professional and excellent with communication and service, special mention to Kelly in the sales office who has supported us every step of the way,
5/5
TrustpilotFirst time looking to rent…
I was looking to rent for the first time. Rich and Cara were amazing from arranging a viewing all the way to moving in. Very knowledgeable and helpful! Both really approachable. The process felt seamless.Couldn't be happier with the support I have received throughout the process.
5/5
TrustpilotThis is truly an excellent estate…
This is truly an excellent estate agent. Their customer service is exemplary. The journey with them from beginning to end has been amazing. The whole team have been brilliant. Annalise has been incredible- her sales progression/closing skills are incredible. Thank you all.
5/5
TrustpilotCara has been really lovely
Cara has been really lovely , prompt and always ready to help us with anything we have needed.Cara Thank-you so very much.
5/5
TrustpilotThe best agent ever korben
Fantastic agent agent korben not long time ago I went to view a flat and he was really friendly,polite and funny he help us with all the questions we had helping us decide what is best for us really appreciate his help best ever
5/5
TrustpilotA Trusted Estate Agency!
We opted to use Oakheart following a local promotion in Prettygate, however the way our property was presented and electronically dressed/furnished for sale by their team way surpassed our expectations. Every member of their staff were professional and courteous throughout showing due diligence to find the best buyer amongst 35 viewings and at least 10 offers for the property. A special mention for Annalise who held the sale together when increased mortgage rates wobbled the process a little. The big question is, would I use Oakheart again- absolutely and without hesitation.
5/5
TrustpilotWonderful service
Wonderful service, excellent photos and video. Always very professional and attentive. Annalise kept us up to date with each stage of the sale. Would recommend Oakheart Property, they have a positive approach, everything ran smoothly.
5/5
TrustpilotThe best decision you will make.
I haven’t a bad word to say with regards to my experience. Oakheart are of the highest standard that can be found within property.As a first time buyer, my knowledge was limited, I was however guided from start to finish with professionalism, a smile and in a language tailored to my understanding.After struggling for a long time, I turned to Oakheart who managed to help me complete quicker than I thought possible with zero stress. Annalise- sales progressor- is a true testament to the company and words could not justify how incredibly grateful I am for everything she has done. I hope to one day have the privilege of having Oakheart by my side in future purchases and sales.An Experience I Will Not Forget.
5/5
TrustpilotAbsolutely brilliant service from…
Absolutely brilliant service from Nathaniel he helped us so much find our perfect property couldnt have done any more thankyou so much the best !!
5/5
TrustpilotEverything I could want from an estate agent
I had the pleasure of dealing with Richard Baker. I requested a viewing for a flat I liked the look of, he showed me that flat as well as another much nicer flat that had just become available that I ended up going with. Oak heart was easy to deal with and kept me informed all the way along, I have worked with many different estate agent personally and professionally over the past 10 years and would be happy to recommend Oakheart as one of the best experiences I’ve had.
5/5
TrustpilotDon't hesitate to choose this company to act for you - you won't regret it
I was by no means relishing the prospect of undergoing the process of selling my home but with the Oakheart Property team working for me, I couldn't have hoped for a better estate agent. The staff were friendly, enthusiastic and knowledgeable, provided excellent customer service and were easy to contact at all times. Of particular note were both Craig, who worked hard on my behalf and successfully negotiated with the buyers, and Annalise, who progressed the sale thereafter, efficiently and regularly checking up on every process stage and informing me of each step. I never felt 'out of the loop' with this team and was really pleased I had chosen them.
5/5
TrustpilotLucy and Annalise were Godsends!
Lucy and Annalise have gone absolutely above and beyond to help progress our purchase. They kept us regularly updated throughout, helped with any concerns we had and when things got stressful at the point of exchange - they were absolutely amazing at speaking to everyone and trying to push it through. Plus, they are both absolutely lovely and so nice to speak to!! Thank you both so much - everyone buying a house needs a Lucy or Annalise!
3/5
TrustpilotProfessional setup but needs work
Very professional during initial period of sale with nice brochures, however it goes down hill from there. They have alot of timewasters on their buyers list that they clearly don't vet.Craig uses high pressure sale techniques to try and get the sale through at the detriment of the seller. The sale progression team have a complete lack of knowledge around new build estate issues, i.e property maintenance companies and the need to get the deed of variation changed to satisfy mortgage providers. They made us feel that they were working on behalf of the buyer, rather than us even though they squeezed nearly 5k out of us.Perhaps all estate agents are the same but I certainly will not use this firm again.
5/5
TrustpilotAmazing Service!
The service from Oakheart, and in particular Craig, was outstanding. I could not recommend this team more highly, and would definitely use their services in the future, without hesitation.
5/5
GoogleFantastic estate agents. I’ve never before had such a positive experience purchasing a property. Jack, George and Dan from the Sudbury team were all amazing, and Annalise from the sales progression team was quite honestly amazing. Efficient, dedicated, friendly and honest. Oakheart really made buying a home easy and as stress free as it could possibly be. Thank you all so much, I wish more businesses would follow your lead!
5/5
TrustpilotVery impressed with Richard Baker of…
Very impressed with Richard Baker of Oakheart Property. Richard listened to, and showed he understood, my brief and went the "extra mile" to deliver on his promise. Comms were clear, concise and at the right level of frequency.Very good work.
5/5
TrustpilotGreat all round
Charlie was excellent at guiding me through the process from beginning to end, being a first time buyer he really helped to stem any worries I had and ensured everything was done as smoothly as possible. I can’t recommend him enough👍
5/5
TrustpilotDon’t be nuts…
You’d be nuts to squirrel your money away anywhere else! Kelly and her team are second to none. A first class service. I’d highly recommend them to anyone!
5/5
TrustpilotProfessionalism and attention
We really appreciate the hard job done by Sammy, the sale coordinator from Oakheart Property. I would like to mention her professionalism, attention and strong organisational skills. Sammy is a valuable asset to the Agency.
5/5
TrustpilotSeamless!
I was quite nervous about selling my property for the first time however Oakheart made it such a seamless process for me and were so professional throughout. My sales progressor, Annalise in particular was fantastic and kept me updated along the way. Also being able to track the status of the sale on the Oakheart website made it really easy for me to keep and eye on the progress while I was abroad - very handy! Thanks again to all the team!
5/5
TrustpilotAmazing Experience
Had a viewing with Korben and he made it the smoothest and most convenient experience. Great communication for the entire process making it so convenient! Couldn't recommend using Oakheart any more, every letting experience has been fantastic
5/5
TrustpilotOutstanding Oakheart
After a disappointing experience with a previous local estate agent, I can not speak more highly of the service we received from Oakheart. We were buying our first home and every step of the way the whole team were helpful, polite and efficient and any question or request however large or small was dealt with promptly. Annalise called regularly to update us on the progress of the sale and the team arranged multiple viewings for us to see the property. Thank you to the Oakheart team for all their help, I would be sure to recommend them to anyone in the future.
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