Bairstow Eves reviews

★★★★★ 5/5

Google

From start to finish, Jon has been absolutely brilliant. We sold and purchased through Bairstow Eves and his level of commitment and professionalism has been exemplary. Jon made sure that he kept us updated on developments every step of the way, ensuring that each client in the process felt valued and that their needs were met. I highly recommend Bairstow Eves if you are considering selling you house. Thank you for making a stressful time so much easier.

Joanna · 16 March 2026

★★★★★ 5/5

Google

Just Completed on a property with this branch and I'm super impressed with the service we received from start to finish. Jon, Joe and Sophie were all extremely helpful and friendly. I felt their communication was excellent and nothing seemed to much trouble. Also very accommodating and helpful on Completion day too. Thanks to all and wouldn't hesitate to recommend them.

Princess · 23 March 2026

★★★★★ 5/5

Google

What can I say, but wow, Sophie at Bairstow Eves has been absolutely amazing! We have had a rocky time selling our house, with buyers pulling out for various reasons, and Sophie has been by our side being positive and supportive throughout. We have finally sold and exchanged and are nearing completion, but every time I ring or message Sophie, she replies straight away or gets back in such a short time. She is an absolute asset, and I would highly recommend Bairstow Eves and Sophie. She is so invested in helping out and genuinely has made this hard journey so much smoother. Thank you..!!

Teresa · 17 April 2025

★★★★★ 5/5

Google

I have had a great experience with Bairstow Eves in Sudbury. I would highly recommend using them for either buying or selling. Sophie was especially helpful by calling me, as per my request, for any new properties that definitively hit my criteria (as I was looking for something specific). If you tell them what you are looking for they will make a concerted effort to help you find exactly the property, and they are full of lots of insight to help you make better decisions in your hunt. Thank you for making looking a breeze, I will definitely be calling on you again when I am looking for property in the future.

Stuart · 13 April 2025

★★★★★ 5/5

Google

Five star rating due to the fantastic customer service from Sophie at the Sudbury office. Sophie did not show any sign of appearing jaded by my numerous emails and phone calls and remained professional, warm, and upbeat each time. Sophie demonstrated repeatedly her commitment to responding to my enquiries quickly and efficiently. I am extremely grateful to Sophie for her support in concluding my purchase. Without her dedication, can't be sure of a positive outcome. Thank you Sophie.

Claire · 13 April 2025

★★★★★ 5/5

Google

Came to Bairstow Eves by chance thanks to the timely arrival of a marketing email. We are so pleased we sold with them. From the first visit from the manager Jon we had instant confidence in them. In the first few days we had 3 viewings booked in. All 3 resulted in offers. Once accepted we had amazing back up and contact from the whole team, nothing was ever to much trouble for them . I would highly recommend this branch . Having moved 11 times in 20 years I can truthfully say I have never received such outstanding service. Thank you.

Dave · 13 December 2025

★★★★★ 5/5

Google

I am very pleased with the service received during the sale of my house. From start to finish, the whole team were very friendly, professional, accommodating and efficient. I received regular updates and feedback without having to chase and the whole process went as smoothly as it could. I have already recommended Bairstow Eves to others and will happily use their services again in future.

Steve · 16 March 2026

★★★★★ 5/5

Google

In the selling of my Dads house, David and Sophie at the Sudbury office were really helpful, informative and polite. There to remedy questions at any point, and if they didn't have the answer to hand, they'd chase whoever and return promptly with a reply. They're not your stereotypical agents, they are not flashy, not pushy... they don't need to be, because they're good at what they do. They're honest, they seem to care. Totally unlike the solicitor Dad chose as executors for his modest estate… who have been rude, patronising and unhelpful from the start. Thank you David and Sophie for dealing with them too!

CACTUS · 13 April 2025

★★★★★ 5/5

Google

Bairstow Eves recently sold my house I found them very professional and kept to their word as with all house sales there always bumps in the road but they were always someone on the end of the phone and my emails were answered quickly and any info was passed on to me efficiently, I wasted months dealing with another Sudbury estate agent who didn’t live up to expectations don’t make the same mistake

Clive · 13 November 2025

★★★★★ 5/5

Google

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow. After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩

Jay · 2 July 2023

★★★★★ 5/5

Google

Sophie and her team kept me up to date and communicated professionally which was much appreciated. Very helpful.

Sue · 13 December 2025

★★★★★ 5/5

Google

I highly recommend David, Ross and Sophie at Bairstow Eves in Sudbury. I can't thank them enough for all their help and the brilliant service they have provided me. After a bad experience with another estate agent I was dubious about who to use to sell my property but certainly made the right choice using Bairstow Eves. From the initial meeting right through to completion they have all been professional, helpful and kept me informed throughout the whole process. I also used there Countrywide Conveyancing service and can't fault them either. I would most certainly use Bairstow Eves again.PositiveProfessionalism

Y · 27 August 2022

★★★★★ 5/5

Google

I would like to thank Ross and his team for the care they gave to us when selling the bungalow. They were really respectful of the special circumstances we were in . It was unfortunate that even though they sold 3 times however due to all buyers fell out due to their health issues Ross and all the team didn’t give up and sold it eventually to a lovely buyer whom is in and settled. They always came with viewings as she was a lone lady.They really worked their socks off for us. So Thankyou so much .x

Sarah · 30 July 2022

★★★★★ 5/5

Google

From my first meeting with David Chinery, Bairstow Eves' property appraisal's manager I knew I was in safe hands. At short notice David came to the property well prepared and had an excellent knowledge of the local property market. There was no need to look any further for an estate agent to market the property as David instilled me with confidence in Bairstow Eves abilities. I have dealt with quite a few property transactions over the years and prefer to deal with independents rather than group organisations purely for the personal service received. Bairstow Eves Sudbury proved me wrong. Ross Dove, the branch manager is very hands on and offers that personal service. The team work well together and are all very involved to keep the whole process moving in the right direction for both buyers and sellers. Extremely competent experts in this field who handled the whole process with professionalism, speed and the utmost discretion, taking all stresses away in what could become a complicated affair. World Class customer support and service.PositiveResponsiveness, Quality, Professionalism, Value

Bev · 20 June 2022

★★★★★ 5/5

Google

A very happy family as they got us over the line purchasing our house transactions went smoothly and communicated about final transactions wonderfully a great service from bairstow eves in Sudbury a happy relieved family now looking forward to the new chapter in our lives

Emma · 13 March 2026

★★★★★ 5/5

Google

This was my third experience of selling a home through Bairstoweves. Due to the level of service I receive every time from David and the team, I wouldn't go anywhere else. I can't fault their knowledge, dedication or communication and they are also extremely friendly and approachable. See you all next time!

Jenny · 13 April 2024

★★★★★ 5/5

Google

A big thank you to Sophie who has been very supportive throughout our sale. Sophie provided regular updates throughout and especially whilst progressing the sale process to completion.

Sandra · 5 April 2025

★★★★★ 4/5

Google

I wish I could give a better review because the staff are genuinely nice people, but we did have to chase them on several occasions and we used what they suggested to us as their "in house" solicitors to handle our sale only to find out that we were dealing with an office in Wales! Which is not what I call "in house" and which actually meant we had to engage the services of a second solicitor local to us to get paperwork witnessed.PositiveProfessionalism

Pauline · 20 June 2021

★★★★★ 5/5

Google

Great service, Sophie was there on time . She was professional , attentive , answered most of our questions ,friendly and was a pleasure to deal with .

Diane · 22 March 2025

★★★★★ 5/5

Google

We have recently moved to Sudbury from Essex and purchased through Bairstow Eves Sudbury, we mainly dealt with Ross who was extremely helpful, always replied quickly, helped chasing solicitors up, our seller decided not to sell with just 12 days until our chain was due to complete and Ross and the team went above and beyond to secure another property so that our chain did not collapse. Highly recommend. 5 stars all the way Thanks Michelle & AndyPositiveResponsiveness, Professionalism

Ooo · 20 June 2021

★★★★★ 1/5

Google

A house we wanted came up for sale and we tried relentlessly to get in contact with the agent to book a viewing but no response and calls not returned. We understood that because of Covid, they may not be functioning normal times. The house sold after a few days which had us confused as we weren't able to contact anyone so how did that even happen. Anyway, I could go on and on about our experience but it may end up being quite a long story. The poor feedback is not because we missed out on a house we wanted but the way the team dealt with us once we managed to get in contact with someone. The manager Ross was quite short with us and rude to say the least. Quite how he got the title "manager" is beyond me as he is unable to even "manage" to return a call or simply reply to a message in a polite manner. I can only assume he's just using the title to make himself sound important. Such is life, we found our house in the end 😊.

M · 2 August 2020

★★★★★ 5/5

Google

From when I first spoke to Mike on the phone I knew he would be the type of guy I would want involved in helping us with our purchase. He was honest, straight talking and different to estate agents I had spoken to in the past. Mike stayed in contact with us throughout the whole deal and despite working for the seller and not us, he helped a lot with the private sale of our house. I know my buyer was impressed with Mike too with all the work he put in. He worksed tirelessly on making it happen and If he hadn’t been so persistent it wouldn’t have happened so quickly. Mike put so much effort in for everyone on all sides and even after the deal was completed was still happy to offer his help if we required it. Michael came recommended to us by Mike. Michael never wanted to do the hard sell, he just wanted us to hear what he had to say and make an informed decision. It wasn’t a difficult decision to decide to use Michael’s knowledge once we had met him. Unlike other brokers I’ve used before, Michael was brilliant at explaining all the fine details and small print. He showed us he cared about our decisions and we loved popping into his office for a chat. The personal touch Michael showed in our meetings made us feel comfortable and that we could trust him. Again, Michael kept in touch with us the whole way through via phone or email and was happy to answer all questions we had. We are so grateful to both Mike and Michael for everything they have done for us and would recommend them to anyone buying or selling a property.

Chris · 31 July 2019

★★★★★ 5/5

Google

We initially contacted 3 different estate agents to obtain advice and compare costs. We decided to go with Bairstow Eves because from day one Mike James was professional, helpful and gave us confidence that he knew his business well. The sale of my mothers house ended up being protracted and difficult and we are not sure how we would have coped with it all had it not been for Mike and the kindness, patience and understanding that he showed throughout. I would highly recommend Mike to anyone thinking of buying or selling a property. Thank you Mike

Rose · 31 July 2019

★★★★★ 5/5

Google

From when I first spoke to Mike on the phone I knew he would be the type of guy I would want involved in helping us with our purchase. He was honest, straight talking and different to estate agents I had spoken to in the past. Mike stayed in contact with us throughout the whole deal and despite working for the seller and not us, he helped a lot with the private sale of our house. I know my buyer was impressed with Mike too with all the work he put in. He worksed tirelessly on making it happen and If he hadn’t been so persistent it wouldn’t have happened so quickly. Mike put so much effort in for everyone on all sides and even after the deal was completed was still happy to offer his help if we required it. Michael came recommended to us by Mike. Michael never wanted to do the hard sell, he just wanted us to hear what he had to say and make an informed decision. It wasn’t a difficult decision to decide to use Michael’s knowledge once we had met him. Unlike other brokers I’ve used before, Michael was brilliant at explaining all the fine details and small print. He showed us he cared about our decisions and we loved popping into his office for a chat. The personal touch Michael showed in our meetings made us feel comfortable and that we could trust him. Again, Michael kept in touch with us the whole way through via phone or email and was happy to answer all questions we had. We are so grateful to both Mike and Michael for everything they have done for us and would recommend them to anyone buying or selling a property.

A · 4 July 2019