Trusted Agent profile
★★★★★
103 reviews across 2 platforms
Waterloo House 7 Long Street, Dursley, GL11 4HL, Stroud, GL11 4HL
RA Bennett & Partners's Stroud office at Waterloo House 7 Long Street is rated 2.8 out of 5 across 103 reviews on two platforms, including 18 Google reviews rated 4.6.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolute nightmare to deal with
Absolute nightmare to deal with. After a year I am withdrawing my house from sale. Took months of chasing to take actions, and then unreachable. Clearly on buyers side, telling us to take lower offers and not take higher ones beacuse of their "systems". Horrible, horrible experience.
5/5
TrustpilotMy experience started with the pleasant…
My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.
1/5
TrustpilotTaylor’s Luton George street
An agent from the Luton George street branch told me during a viewing they won’t put my offer forward to the seller because I have my own conveyor and mortgage broker. Another agent repeatedly denied me a viewing at another property for over a month, I had to go and speak to the seller directly and found out that Taylor’s had viewings held during the previous weekend.
1/5
TrustpilotUnprofessional
[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.
1/5
TrustpilotNorthampton branch awful!
Awful awful people in Northampton branch, customer service could not be worse. Rude staff with not a care in the world about people who actually need a place to live and who essentially pay their wages. Booked a viewing and took days off work for it three times only to be let down at the last minute every time, avoid this shower at all costs.
1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
5/5
TrustpilotUsed Taylor’s in Cardiff bay
Used Taylor’s in Cardiff bay. Sian and the team were amazing. Definitely recommend them.
5/5
TrustpilotThe home-finding process was…
The home-finding process was user-friendly and less tedious than other property agent
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
GoogleAn honest firm where the guys have great integrity. Friendly, human and on your side! A complete turnkey solution.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
5/5
GoogleExcellent team, would never use another estate agent
Hello. Thank you for your excellent 5 star review of the great service you received from R.A. Bennett & Partners in Dursley. It is fantastic to read that you would never use another estate agent. Best wishes, Emma.
3/5
GoogleFriendly staff and felt like we were kept updated
Hi Lee, Thank you for taking the time to leave us a review. I'm really pleased to see that you were able to benefit from the straightforward and personal approach of the R.A. Bennett team in Dursley. If you'd like to give us more feedback on what we could have done to make this a 5 star review, then please email us at review@countrywide.co.uk
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
5/5
GoogleTruly excellent Estate Agent with Grace Norton- Jenkins providing a level of genuine interest and customer service unrivalled by any of her competitors. Recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
RA Bennett & Partners's Stroud office has 103 reviews across two platforms: 18 on Google, 85 on Trustpilot (across the whole business).
RA Bennett & Partners Dursley is rated 2.8 out of 5 across all 103 reviews, and 4.6 out of 5 on Google from 18 reviews.
RA Bennett & Partners Dursley, Waterloo House 7 Long Street, Dursley, GL11 4HL, Stroud, GL11 4HL.
