Trusted Agent profile · Strood
Verified
★★★★★
1,188 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,188 reviews on two platforms, including 1,172 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleWas selling a property with them last year, Nancy and the team was brilliant from start to finish. I've dealt with many estate agents over the years and RM&J strood was easily one of the best to work with. Would highly recommend
Hi Joshua, thank you for your review and we look forward to assisting you in the future. Kind regards, Team RMJ Strood
5/5
GoogleHouse hunting can be so stressful but Emma has been amazing, so helpful and never seemed phased by all our questions.
Hi Gayle, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleA big thank you to Nancey, jade and Charley. From the start of our journey to finding our new home you have been there to make the process easy for us. You always welcomed my telephone calls and answered any questions I had. Nothing was too much trouble for you all. You took time to respond to any questions and you guided me through this massive step for me. Now having exchanged, you even took time to call and congratulate me. This was really appreciated. What a great team you all are. It was an excellent service and I would recommend you. Thank you again. Karen
Hi Karen, Thank you so much for your kind words and thoughtful message. It was truly a pleasure working with you on your journey to finding your new home. We’re thrilled to hear that you felt supported and that we were able to make the process easier for you. Your appreciation means the world to us, and we're glad that we could answer all your questions and provide the guidance you needed every step of the way. Congratulations on exchanging, and we’re so happy to have been part of this significant milestone with you. Your recommendation is the highest compliment we could receive, and we’re grateful for it. Should you need anything in the future, please don’t hesitate to reach out. Best wishes in your new home! Kind regards, Team RMJ Strood
5/5
GoogleMy fiancé and I, were over the moon with the efficient service and kindness of the team! They’ve all been amazing from start to finish, and extremely friendly and helpful with answering questions and pushing things along! In particular Millie, Fel, Joe, Janet and Xanthe have all been a delight to work with. We’re so grateful for everything they’ve helped us with. A huge thank you to them all for helping us find our first place to live! ❤️
5/5
Google100% recommend this estate agents, really helping me in trying to find a property, especially Yaz - always happy to help with any questions/queries and always updating me on new properties that come available, friendly and polite, can not recommend them enough
Hi Alfie, thank you for your review we are pleased we was able to assist you with your property search. RMJ Strood
5/5
GoogleFreya has been really professional right from the start. She managed everything smoothly, kept the process clear, and answered all questions promptly. Her support made the whole experience much easier and stress-free. I would definitely recommend her services.
Hi Zain, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleKitija was very warm and helpful during our viewing, without rushing us. Went above and beyond to let us check the house more thoroughly. A breath of fresh air from our experience with other estate agents.
Hi Trajano , thank you for your review . Kind regards RMJ Strood
5/5
GoogleYasmin was great arranging viewings and showed quick thinking when we could not get access to a property. She sorted it out in minutes. She also asked for feedback about the properties I viewed. Jack was also great during the viewing
Hi Pratima , thank you for taking the time to leave us a review . RMJ Strood
5/5
GoogleThe most amazing team you could ever work with when looking for a family home. Nancey and her team are just a dream: they are very supportive and flexible. You can call them any time or day and they will always be able to help you there is no ‘ I don’t know “ “ not my case” “ not my client “ as they are working as one team. Very friendly. And after 2 years of looking for our dream home we have achieved this only thanks to them. Thank you guys it’s been a pleasure. Please use Ben as your mortgage advisor - he knows all the tricks on how to get you the best deal.
Hi Craig, Thank you so much for your kind words! We're absolutely thrilled to hear about your positive experience with Nancey and our team. It's incredibly rewarding to know that we could assist you in finding your dream home after two years of searching. We take great pride in our collaborative approach and commitment to providing excellent service to our clients. Hearing that we were able to support you throughout your journey means the world to us. And thank you for recommending Ben as a mortgage advisor! We're fortunate to have him on our team, and it's fantastic to know that he was able to help you navigate the intricacies of securing the best deal. Congratulations on finding your dream home, and please don't hesitate to reach out if there's anything else we can assist you with. Wishing you all the best as you settle into your new home! Team RMJ Strood
5/5
GoogleWhat a nice service Your staff Kitija was so polite and very helpful. Very nice customer service …
Hi Eshun, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancey made our experience very pleasant from start to finish. Kept us updated throughout, she was very helpful and professional and nothing was too much trouble. Thank you for making everything as less stressful as possible. Mr & Mrs Conroy
Dear Mr. & Mrs. Conroy, Thank you so much for your kind words and for taking the time to share your … More
5/5
GoogleEven though the property we liked had been taken off the market, Tia was super helpful with regards to looking at different properties and also keeping us up to date if the property we liked the look of becomes available.
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancey and the rest of the team have been fantastic throughout the viewing and selling process. Charley has been so helpful with the progression of both sale and my new purchase. The whole team is brilliant and would highly recommend
Hi Hannah, thank you for taking the time out to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI had an outstanding experience with RMJ, thanks to Jack! From start to finish, he was professional, knowledgeable, and always willing to go the extra mile. His communication was excellent, keeping me informed every step of the way and …
Hi Jacob, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleA Big Big thank you to the team, Alfie, Xanthe, Millie & Fel!!! They made my whole experience smooth and easy to coordinate. The whole process was fast and efficient. From the beginning of the process, viewing the property to the collection of property key. Everything was such a pleasant experience and the whole team made sure I was given Daily updates. I felt very looked after and i had such a lovely experience, collecting the key and meeting both Millie & Fel who made sure the very last process was done with ease. Thank you for the lovely welcome gift! I will definitely recommend this company and this welcoming team. Thank you for everything
5/5
GoogleThank you Freddie Great customer service
Hi Amanda, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleI spoke to Taylor (I think that was her name) on the phone regarding a property in the area. She was very knowledgeable about the property and was able to get me a prompt viewing.
Hi Charley , thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleFriendly and professional team. Thank you to Taylor, Freya and Ben for accommodating us tonight and answering my husbands never ending questions 😊 …
Hi Nertila, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleA big thank you to all the team at RMJ particularly Nancy, Jade and Charley who provided sound, timely advice and support throughout the process of selling our property. They were always professional and friendly and they communicated …
Hi Val, Thank you so much for your wonderful feedback! We’re thrilled to hear that Nancy, Jade, and Charley provided you with exceptional service and made the process of selling your property smooth and stress-free. Our team takes great … More
5/5
GoogleRMJ have been absolutely incredible. My process has not been straight forward and had many kickbacks however, each time RMJ overperformed. Special thanks to Charley, Tia, Freya, Reece, Nancy and Jade. Could not recommend highly enough. Thanks to everyone.
Hi Daniel, thank you for your review and for your help along the way. We wish you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleJess was very helpful, patient and kind with me on the phone, had a lovely experience getting booked in for a couple of house viewings.
5/5
GoogleFreddie was good and helpful
Hi Mason, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleA big thanks to Millie which went above and beyond in helping me with the offer process. Fast and clear communication all through out.
Hi Lidia, Thank you for your lovely review. We’re so pleased to hear that Millie was able to support you throughout the offer process with clear and efficient communication. She’ll be delighted to hear your kind words. Robinson Jackson, Lee
5/5
GoogleJess was very helpful!
Hi Daria, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Strood office has 1,188 reviews across two platforms: 1,172 on Google, 16 on Facebook.
Robinson Michael & Jackson Strood is rated 4.9 out of 5 across all 1,188 reviews, and 4.9 out of 5 on Google from 1,172 reviews.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Strood, 109 High Street, Strood, ME2 4TJ.
