Trusted Agent profile · Strood
Verified
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Strood a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleMichelle Wilkins made the whole process of moving so much easier with regulate communication and updates on progress thx Michelle
Hi Andrew, thank you very much for your review. Michelle certainly is a valued member of the team. Kind regards Reece and the team
5/5
GoogleExcellent estate agents with helpful, friendly staff
Hi Andrea, thank you for your lovely feedback. Kind regards RMJ Strood team
5/5
GoogleHad a really good experience with Jack
Hi Georgia, thank you for your review. Kind regards RMJ Strood Team
5/5
GoogleVery good service from Yas. Thank you.
Hi Max, thank you for taking the time to leave us a review. Kind regards RMJ Strood
5/5
GoogleI am in the process of purchasing for the second time with RMJ Strood so that sums up how great they have been. I have always received a professional and friendly service, I can call with any issues or concerns at any time with full explanations and never rushed. I’ve receive great service from all members of the team including the mortgage advisor who keeps me regularly updated. I hope to continue with future interests.PositiveProfessionalism
Hi Michelle, We really appreciate your review. Thank you for your continued business. Many thanks,
5/5
GoogleJade, Charlie, Nancy, Ben! Thank you so much for this excellent experience! We have our dream team and dream house! No stress, everyone said to us it is going to be so stressful, it wasn’t stressful at all!!! Thank you!!! Robinson Micheal & Jackson!!!
Hi Roberta, Thank you for your review. We're so pleased that you managed to have a stress free buying process with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleMichelle especially at RMJ has been fantastic when dealing with my mum and I. We chose to sell her property with RMJ and buy another through them jointly. She was professional, supportive and made every step easy and understandable without hassle. Wouldnt use anyone else every again!!! A huge thanks to Michelle and all the team at RMJ Strood
5/5
Googlelovely staff very welcoming and friendly
Hi Maddison, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat communication, very informative and helpful
Hi Bailey, thank you for your review we appreciate it ! Kind regards Team RMJ Strood
5/5
Google️I have had a fantastic experience working with Freya and Lee so far. From identifying the house online, arranging the viewing, the very first viewing to having my offer accepted, they have been professional, friendly, and incredibly …
5/5
Googlei have recently dealt with the team in strood and couldn’t ask for better! they are friendly and always happy to help Callum even did a viewing for myself on his day off! would recommend to any one buying or selling! thank you guys for all your help along the way.
Hi Phoebe, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleToday we viewed a property in Cliff Woods, Taylor showed us around she was very polite and professional a very good asset to your business.
5/5
Googleamneet was super duper helpful!!
Hi Manraj, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThe staff at strood branch have being really helpful in selling the house, great communication through out process from Nancy and Tia advising ever step of the way on the progress of the sale
Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
1/5
GoogleI recently had a profoundly disappointing experience with Robinson Michael Jackson's Strood branch, which has compelled me to write this review. The level of unprofessionalism and misinformation I encountered was not only frustrating but has also had a tangible negative impact on the sale of my property. The main issue was the inaccurate information communicated to potential buyers about the structure house. The agents falsely stated that banks would not lend on the property. This is blatantly untrue, as I am currently with Santander, who had no issues with lending. Even after admitting to spreading false information, the agency seemed to think such practices were acceptable. Further exacerbating the situation, Robinson Michael Jackson made decisions on my behalf without my consent. They withheld and declined offers, directly contravening the terms of our contract. When I sought to terminate the contract immediately due to these breaches, they unreasonably refused, further prolonging my ordeal. The unprofessional conduct didn't stop at misinformation. The rudeness I encountered from their staff was astonishing. It's one thing to deal with incompetence, but quite another to be treated discourteously by the very people who are supposed to be facilitating a significant financial and personal process. Most distressingly, their actions have devalued my property. The spread of false information and their mishandling of offers have not only delayed the sale but have also likely decreased the market value of my home. To anyone considering using Robinson Michael Jackson in Strood, I would strongly advise reconsidering. The lack of professionalism, honesty, and basic courtesy I experienced is unacceptable. The damage they have done to my property sale process is considerable and something I am now having to rectify through other means
4/5
GoogleWarm customer service received
Hi Timothy, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery good and polite
Hi Jeanne, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat estate agents, Michelle was a god send and rest of team very friendly and approachable
Hi Anne, thank you for your review. Wish you all the very best in the future. Kind regards, Reece and the team
5/5
GoogleEsate agent millie was lovely, had so much knowledge and answered all of the questions myself and my partner had. Made us feel comfortable and helped us make a decision on the property very easily
5/5
GoogleVery friendly and helpful
Hi Barbara , thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleOur sales progressors Michelle and Tammy at Michael and Jackson were brilliant. They would always be available for updates and were super friendly when we rang, even when it was sometimes twice a day! I never want to move again, but, if I did I'd hope to have them as part of the team as they made it such a better experience. Thanks!PositiveResponsiveness, Quality, Professionalism
Hi John, Thank you for your review. We are pleased to hear that Michelle & Tammy have made your first purchase a better experience. Enjoy your new home! Many thanks.
5/5
GoogleKatie has been absolutely amazing! If we move in the future we will definitely be using RMJ! Appreciate all your help and reassurance!!! XxPositiveProfessionalism
Hi Olesija , Thank you for such a lovely review and positivity towards the team, we all send you all the best for the future. Many thanks
5/5
GoogleTJ was proactive and determined to prove he could succeed where Purple Bricks failed. We took a 'holiday' from PB to give him that chance and RMJ team delivered with an aggressive and structured strategy that got people through our door. Within 4 viewings we had our sale. Can not thank or recommend RMJ enough to anyone looking for a face to face professional servicePositiveProfessionalism
Hi Kevin, thank you for the opportunity to assist you with your sale. We are all so pleased for you and grateful to achieve your goal of getting you moved. We wish you all the best in the future. Thanks, Strood Team.
5/5
GoogleHighly professional. No hassle. Got our dream home within a week without stress.Thanks to the Lee team Millie, Ruby, Xanthe, Fel, and Janet - You guys rock
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Strood a message.
