5/5
GoogleGreat service staff are friendly, I highly recommend their services 👍 …
Agent replied · 23 November 2024
Hi Marvin, Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
Trusted Agent profile · Strood
Verified
Robinson Michael & Jackson Strood reviews
★★★★★
1,191 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,191 reviews on two platforms, including 1,175 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleVery happy with the professional and courteous customer service we received during three separate viewings from Tia. She was very polite, cheerful, very helpful and informative, and always able to answer our many questions about the properties we viewed with her.
Agent replied · 23 November 2024
Thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI had a fantastic experience with Reece and Charley from start to finish. Their polite and laid-back approach was very effective at getting the job done. My sale was completed in January, but my purchase took 10 months to finalize. …
Agent replied · 24 October 2024
Hi Ade, Thank you very much for your review. It was our pleasure to assist you in buying your new home. On behalf of the whole team we wish you and your family the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleSelling your home is going to be the No1 most stressfull thing you ever do. People are different, where you see beauty others might not, where you think something is reasonable others wont, so consider this when you write a rubbish review for these men and women from the strood office, when you publically name and shame indaviduals because things didn't go the way you wanted, thousands of people could read those words and if you think it will hurt you, then it will probabally hurt them. "BRILLIANT" is what i say they are, The hours of work each person puts in to insure we get our new life. Michelle, EVERY time i mailed with a question i had an Answer within minutes (May have not been the answere i wanted, but the truth) Your a star Michelle. Sarah, (Sales consultant)I always seemed to get through to Sarah whenever i called and you always managed to calm me. So "YES" i think these are a VERY good Estate agent and well worth using, Professional, Kind and understanding of OUR needs. THANKYOU RMJ STROOD.PositiveProfessionalism
Agent replied · 17 June 2024
Hi David, Thank you for your kind words, it was a pleasure assisting with your move. All the best in your new home!
5/5
GoogleExcellent, professional service. Highly recommend the team at RMJ in Strood.
Agent replied · 8 October 2026
Hi Jaleel, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and patient with me as a first time buyer
Agent replied · 8 October 2026
Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful advice given by Ms Jess
5/5
GoogleThe Strood office was very helpful and welcoming!
Agent replied · 3 October 2026
Hi Ella, thank you for sharing your experience with RMJ Strood
5/5
GoogleKitija at Robinson Michael & Jackson Strood deserves an award. She sold my place faster than you can find a parking space on Strood High Street on a Saturday. She kept me updated without me needing to chase, explained things clearly, and …
5/5
GoogleFrom the start all the staff have been approachable, helpful and very informative. I have been regularly kept up to date with the progress. All the staff have made great efforts in getting my home sold quickly and have made the experience so much less stressful than I've endured with other agents in the past. Well done the Strood Team!!!
Agent replied · 1 August 2023
Hi Denise, thank you for your review. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleReally smooth experience. Special thanks to their mortgage advisor Ben
Agent replied · 23 November 2024
Hi Hanife, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad a great experience with Jack! Very friendly and helpful.
Agent replied · 3 October 2026
Hi Mackenzie, thank you for your kind words .Kind regards RMJ Strood team
5/5
GoogleCouldn’t sell a house to a homeless person
5/5
GoogleVery happy with the service I have received thankyou
Agent replied · 8 October 2026
Hi Steven, Thank you for taking the time to leave us a review. Kind regards Team RMJ Strood
5/5
GoogleGreat service from Amneet at our viewing in Strood
Agent replied · 8 October 2026
Hi Jul, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat experience renting through robinson jackson, would definitely recommend. Special thanks to the team and Xanthe for making it a smooth process.
Agent replied · 15 May 2026
Thanks so much for your review, it was great working with you. Thanks, Joe and the Team
5/5
GoogleRefreshingly friendly and helpful with the queries I had
Agent replied · 3 October 2026
Hi Daniel , thank you for taking the time to leave us a review , we appreciate your feedback. Kind regards Team RMJ Strood
5/5
GoogleGreat communication and made it a very smooth experience
Agent replied · 3 October 2026
Hi Aaron, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya provided great service and was very informative.
Agent replied · 8 October 2026
Hi Ola, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery professional team.
Agent replied · 21 September 2026
Hi Daniel, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJade at RMJ is very helpful & informative.
Agent replied · 3 October 2026
Hi Rachael, we appreciate your kinds words & lovely review . Kind regards RMJ Strood Team
1/5
GoogleDefinitely would never sell or buy through these agents. Arrogant, untrustworthy, underhanded and unprofessional. If you don't complete in SEVEN weeks they will sell to someone else without warning. From other negative reviews it seems like …
Agent replied · 8 October 2026
Dear Karen, Thank you for taking the time to write a review about your recent experience … More
5/5
GoogleI cannot fault my experience with Jade at the Strood office. Always keeping me updated and in the loop with all persons in the chain. Any questions I have had she has come back to me promptly.
Agent replied · 24 October 2024
Hi Nicola, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHaving visited a number of local Estate Agents, i found it so refreshing how the team atRobinson Michael Jackson Stroud put me at ease, my concerns over the current market were eradicated with excellent client interaction, they really listened and worked hard to help me move forward looking for my next property, i look forward to them finding the right property for me, thanks
Agent replied · 6 June 2023
Hi Matthew, it was a pleasure to meet you and we look forward to helping you find your new home. Kind regards, Reece and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Strood
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
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