5/5
GoogleJess was really helpful, i felt so supported thought my experience
Trusted Agent profile · Strood
Verified
Robinson Michael & Jackson Strood reviews
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleVery impressed as a Buyer with RMJ. Everyone we have encountered has been nothing but helpful and friendly with our buying process. Michelle has kept us updated throughout everything, Jade was so lovely and friendly at the first viewing and Reece, Callum and Nancy have been great with any questions we have had / arranging and re-arranging viewings! Really impressed and thank you so much :)
Agent replied · 6 June 2023
Hi Henry & Ellie, thank you so much for your review. It was our pleasure to help you buy your first home. We look forward to giving you your keys. Kind regards Reece and the team
5/5
GoogleTayla was very polite and helpful, thank you :) xx
Agent replied · 17 September 2026
Thank you for your review Demi-leigh .
5/5
GoogleWould like to say the biggest thank you to all the team my experience with this company was perfect Reece Charley and jade were always on the ball with everything that needed to be done to sale my mums property . Everything run smooth and was stress free . I will certainly use them again Credit to the whole team Many thanks
Agent replied · 26 July 2024
Hi Debie, Thank you for your kind review! We're delighted to hear that you were happy with our service and found our team helpful. Nancy and Jade will be pleased to know … More
5/5
GoogleFreya was brilliant when booking viewings. She arranged them quickly and was extremely efficient
Agent replied · 8 October 2026
Hi Orla, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very polite and knowledgeable over the phone and in person. Highly recommend!
Agent replied · 8 October 2026
Hi Holly, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was a lovely and friendly woman, she answered the phone with much enthusiasm, she took her time to listen to myself and my mum when it came to queries about properties. Tia has put me in touch with their in house mortgage adviser, her …
5/5
GoogleWe could not have chosen a better estate agent Reece and the team have been very professional in all aspect of selling our home. Keeping us updated with the process of the move from start to exchange. Overall the Strood team have been very helpful and its been a pleasure dealing with them. We would definitely recommend to others
Agent replied · 1 January 2024
Dear Robin & Margaret, thank you for your review. It has been our pleasure to assist you with your move. We wish you the very best for the future. Team RMJ Strood
5/5
GoogleThe duo of Millie and Ruby, offered service of exemplary character. Being astute with a great sense of commitment has helped us reach a positive conclusion during the course of our endeavour. We appreciate such an esteem level of partnership.
Agent replied · 15 May 2026
Hi Edet, Thank you so much for your wonderful review. We’re delighted to hear that Millie and Ruby provided such an exemplary level of service and support throughout your journey. Your kind words about their commitment and professionalism mean a great deal, and we’ll be sure to pass this on to them. We really appreciate your feedback and wish you all the very best moving forward., The Robinson Jackson Lee Team
5/5
GoogleSuch good service from the people at RMJ Strood. Every question I had was answered and made me feel at ease. Charley was fantastic and had good customer service skills and made it a pleasure. Charley made it as stress free as possible and answered all questions I had. Thank you.
Agent replied · 17 June 2024
Hi Rachael, Thank you for your review and we wish you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Reece and Nancey at this branch for their professional yet friendly help when myself and partner were looking to move. We were very impressed with valuation service as well as advice that the team were willing to give despite …
Agent replied · 8 November 2024
Hi John, Thank you so much for your kind words! We're thrilled to hear that Reece and Nancey could make you feel comfortable and supported during your property journey, even if the timing wasn’t quite right for you this time. It’s fantastic … More
5/5
GoogleExtremely smooth and quick process! All the guys have been fantastic throughout, couldn’t have asked for more helpful and friendly people to deal with. Always responsive and ultimately very people first, which is a rarity these days. Special thank you to Alfie and Xanthe for all their help. Would highly recommend using this estate agents :)
5/5
GoogleJust over 10 weeks start to finish. Jade was excellent !!! 👌🏼 …
Agent replied · 8 October 2026
Hi Paul, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you Nancey & Tia for helping us find a really great property.
Agent replied · 8 October 2026
Hi thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThanks to Amneet for showing us around last Saturday. Very kind and informative.
Agent replied · 8 October 2026
Hi Rebecca, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Amneet for being so helpful and informative during our viewing!
Agent replied · 8 October 2026
Hi Fahmida, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was incredibly professional and had me feeling very comfortable the entire tour.
Agent replied · 8 October 2026
Hi Farah, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery nice lady named Emma! Toured us around, made us laugh and really mad the place feels more welcoming!
Agent replied · 16 September 2026
Hi Benny, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleI spoke with Olivia regarding an issue with new tenants who had recently moved in. She was extremely empathetic and supportive, and demonstrated a great level of customer service by escalating the matter with complete transparency. Highly recommended!
Agent replied · 15 May 2026
Hi Paul, Thank you for taking the time to leave such a positive review. I’m really pleased to hear that Olivia was able to support you and handle the situation with empathy and transparency. Providing a high level of customer service is something we take great pride in, so it’s fantastic to see this reflected in your experience. I will be sure to pass your kind comments on to Olivia. If there is anything further we can assist with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleFreddie showed us around a house and was great. Very helpful but also very chill, which we liked. He wasn’t pushy and arrogant like some estate agents. A* for Freddie
Agent replied · 23 June 2026
Hi James, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleHad a viewing with Kitija on Saturday and although the property was not for us she handled the viewing very well. She had a good insight to the property and few things she couldnt address on the day she was happy to find out from the owners. Would recommend RMJ based on my experience so far.
Agent replied · 21 September 2026
Hi The Dago, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was very helpful today and very kind!
Agent replied · 21 September 2026
Hi Kira, thank you for your review. Many thanks RMJ Strood
5/5
GoogleWould highly recommend Robinson Michael and Jackson Strood they have been amazing with the sale of our house . Jade was brilliant throughout , very helpful and supportive .
5/5
GoogleI have recently had the pleasure of speaking with Kitija at RMJ. As a first time buyer I had a lot of queries and questions around the process, Kitija took the time to explain with such patience and understanding. She’s polite, professional and very helpful.
Agent replied · 24 March 2026
Hi Rachel, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Strood
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
