Trusted Agent profile · Strood
Verified
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleCan’t praise these guys enough! Kitija, Charley and Jade have held our hands through navigating buying our first house. They were always there to answer any questions and explain procedures we weren’t quite sure of, and be that friendly point of contact. Thank you all!
Hi Rachel, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleI was early to the appointment and Tia was very generous in fitting me in to view the property and allowed me to walk around the house to view it for myself. Tia also answered all my questions regarding the property today.
Hi Frances, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleLike to say a big thank you to kitija for all her help she is good at her job 5*all day long
Hi Tod, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleWould just like to give this lovely branch in strood 5* for how wonderful helpful and friendly in helping me today and would certainly recommend for selling a property.
Hi Julie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleThank you Freya and Tia for your support. I am very grateful.
Hi Lukmon, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was so friendly and informative! Really elevated my experience 💗🙏 …
Hi Simran, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya was brilliant. Knowledgeable, polite and understood our moving needs. Thanks again
Hi Charlie, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleMoving is always stressful, but Fel and the rest of the team were friendly, supportive, and understanding throughout the whole process - thank you! Fel in particular went above and beyond in helping us through each stage of the process.
5/5
GoogleRM&J Strood went above and beyond to help me buy my first home, the estate agents were always happy to help me over the phone with any questions and booking me in for viewings and are all very polite and knowledgeable. Michelle in the aftersales was brilliant, keeping me informed at every step of the way and communicating between me and the vendors.
Hi Callum, thank you for your review. We hope you will be very happy in your new home. Kind regards, Reece and the team
5/5
GoogleAmneet was really informative and helpful on our viewing! Such a delight
Hi Michael, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia has been extremely helpful in helping us to view a property at a time convenient to us. She listened to our needs and was extremely helpful in making sure we understood our next steps when we put in an offer.
Hi Karen, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very good at negotiating a price for our property
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleJess was very helpful with my inquiry.
5/5
GoogleMichelle at the Strood branch is incredible. Integrity, and sincerity are what she delivers in abundance. Michelle has the key skill of listening and absorbing information and is really empathetic when the situation becomes challenging. She is quite simply an asset to the company as she gets results. There is nobody better to support your property purchase. Best closer in the business.
Hi Lee, thank you for your review, we're lucky to have Michelle working with us. All the best Reece and the team
5/5
GoogleR and J have been absolutely amazing particularly Charley and Nancy! They have managed to deal with my sporadic stress and always kept their cool and sorted my issues. Charley was insistent on chasing and getting everyone working together …
Hi Anna, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Charley and Nancey. They both take great pride in providing … More
5/5
GoogleA very good experience with Robinson Michael & Jackson Strood from start to finish. I just bought my first property and they made the process seem so easy! Communication was very clear and on point. They offer a very professional service and I will definitely recommend them to friends and family. A special thank you to Michelle ( The sales progressor) who was very lovely and held my hand during the process. Thank you very much for the support!!!!!
Thank you for your kind words Somida.
5/5
GoogleKitija and the team are amazing. Thank you for your support. X
Hi Jay, thank you for your review. Many thanks RMJ Strood
5/5
GoogleAmneet was lovely and kind! very helpful and informative :)
Hi Ella, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery impressed as a Buyer with RMJ. Everyone we have encountered has been nothing but helpful and friendly with our buying process. Michelle has kept us updated throughout everything, Jade was so lovely and friendly at the first viewing and Reece, Callum and Nancy have been great with any questions we have had / arranging and re-arranging viewings! Really impressed and thank you so much :)
Hi Henry & Ellie, thank you so much for your review. It was our pleasure to help you buy your first home. We look forward to giving you your keys. Kind regards Reece and the team
5/5
GoogleKitija was very knowledgeable and excellent in hosting our viewing. Thankyou
Hi, thank you for your review. RMJ Strood
5/5
GoogleTia was extremely helpful during our telephone call regarding our search for a property in Medway and surrounding areas. When discussing a property of interest she advised it was under offer but would keep me posted and fully engaged in …
5/5
GoogleFreya was patient, friendly and informative about the process.
Hi Uche, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery much fantastic, Amneet was helpful at our viewing"
Hi Owolabi, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI cannot compliment Kitija’s service enough! I’ve recently taken the leap and decided to start looking into getting my first home. I mentioned how nervous I was on the phone and she instantly comforted me and explained the whole process in …
Hi Emily, Thank you for taking the time to write a review about your recent experience with us. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
