Trusted Agent profile · Strood
Verified
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleI can’t recommend R&J enough. They were so helpful in anndwering all of my questions and put me at ease about the whole process. Tia was always available when I called and really made me feel like she cared. After a bad experience with a previous estate agency, Tia has changed my opinion on the industry. So thank you!
Hi Lauren, thank you for your review. Kind regards, Team RMJ Strood
4/5
GoogleKitija was very helpful and informative about the property we viewed. Lovely to meet her.
Hi Cathy, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya was amazing great communication!
Hi Carl, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was lovely from start to finish, calmed me when I was beside myself with anxiety!! very helpful with any questions. Thank you!
Hi Rebecca, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad a few enquiries on a property and spoke to Jack on the phone. He was very polite and answered all questions promptly.
Hi Will, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI had a great experience working with my RMJ throughout the purchase of my property. They were professional, knowledgeable, and responsive at every stage of the process. Communication was clear and timely, helping to make what can often be …
Hi Dan,thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleHad a very smooth and pleasant experience. Yasmin was friendly, well prepared and answered all my questions clearly. Relaxed and professional. Thank you
We appreciate your kind words & so pleased Yasmin was able to assist you. RMJ Strood
5/5
GoogleHighly recommend Oliver, very polite and helpful
Hi Claire, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleAlthough I only made enquiries, Charley was very friendly and helpful and took the time to go through everything with me .
Hi Julie, Thank you for taking the time to write us a review. Kind regards, Team RMJ Strood
5/5
GoogleGreat experience, had the lovely Tia who was so knowledgeable and helpful throughout, couldn’t recommend more! Thanks Tia for all your help!
Hi Jasmine, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was kind, friendly and helpful, going out of her way to answer all of my questions. She made the experience great.
Hi Harsh, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI had a viewing over the weekend with Freddie, he answered all my questions and even some that I didn’t think off. Thank you for all your help!
Hi Sophia, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleWe would like to say a huge thank you to all of the RMJ team for helping to sell our house and secure a great offer! Wouldn't hesitate to use them again and would recommend them for any of your house buying/selling needs. Its the second …
Thank you so much, Amy and Solomon, for your wonderful review and for trusting Team RMJ Strood for the second time with your house sale! 🏡 … More
5/5
GoogleThank you Emma for showing me around the property today and for sharing your ideas and knowledge.
5/5
GoogleTayla was professional, informative and gave me all the information or how to obtain it. …
Hi Paul , thank you for your review and kind words regarding your experience with Tayla. Many thanks RMJ Strood
5/5
GoogleReece was great at explaining what RMJ could offer us and I was very impressed with his explanation of everything. The valuation meeting we had was relaxed yet professional and the information pack that we were given was perfect and saved us trying to remember information. Thank you for all of your help.
5/5
GoogleMadison met us to view property on Hoo Marina. She was bright, bubbly and a joy to be shown round by. She was informative, helpful and did not rush us in and out but gave us time to decide properly on what will now become my property. Thank you Madison it was a pleasure to meet you and do business with the company.
Hi Jean, thank you for your review. On behalf of the team we hope you're verry happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleNancey is very nice lady n one of the great customer service. Thank u very much ur lovely customer service.
Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat support and help from Freddie! He took me for a viewing yesterday, very patient and took his time to answer my questions. Very fast responses and great service - thank you 😊 …
Hi Miriam, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleTayla was amazing! So kind, patient, and genuinely caring. Couldn’t have asked for better service.
Hi Munesu, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleHighly recommended Liv ☺️
Hi Lilly ann, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleBen Pitchell was excellent in assisting me with my mortgage requirements. Top lad & a pleasure to work with.
Hi Andrew, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad any amazing experience especially Charley who was polite and professional all the way. Helpfull and friendly. Thank you
Hi Cherie , thank you for taking the time out to write us a review on your recent experience. Kind regards, Team RMJ Strood
5/5
GoogleI went into the Strood Branch to sell my property, Freya was incredibly helpful with the whole process. …
Hi Daniel, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
