5/5
GoogleFreddie was a brilliant agent and was very polite
Agent replied · 22 April 2026
Hi Rossi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
Trusted Agent profile · Strood
Verified
Robinson Michael & Jackson Strood reviews
★★★★★
1,188 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,188 reviews on two platforms, including 1,172 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleTaylor was very friendly, helpful and efficient in responding to my query and booking a viewing for me.
Agent replied · 24 March 2026
Hi Suzanne, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent experience all round. Freddie who did the viewing was very good and knowledgeable. Kitija who has dealt with everything since has been superb. Excellent communication and really going the extra mile to make the process as smooth as possible which is hugely appreciated in what is an otherwise stressful experience.
Agent replied · 30 May 2026
Hi Craig, Thank you so much for the fantastic review! We are delighted to hear you had such an excellent experience with us all round. It’s great to know that Freddie provided a knowledgeable viewing and that Kitija has been superb in … More
5/5
GoogleJessica was very polite
Agent replied · 30 May 2026
Hi Clair, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleKitija registered me and booked me in for a viewing! She made the process really simple and made me feel reassured. She was really friendly over the phone, thank you Kitija!
Agent replied · 3 October 2026
Hi Poppy , thank you for your review. Many thanks RMJ Strood
5/5
GoogleA massive thank you to Charlie at Robinson Micheal & Jackson for all her help getting me and the house we wanted Thank you Charlie so much Regards Kev
Agent replied · 8 November 2024
Hi Kevin, thank you for taking the time out to write us a review on your recent experience. Kind regards, Team RMJ Strood
5/5
GoogleTia was amazing! She kept us informed throughout the whole process, allaying our fears and worries along the way. We would highly recommend her excellent customer service. 5 stars!
Agent replied · 8 October 2026
Hi Vicki, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleMackenzie was amazing during my viewing today ! Very knowledgeable.
Agent replied · 24 March 2026
Hi, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFrom start to finish they have been amazing. Bought my first home with them and sold the house using them. I did not wish to consider anyone else. Very lovely to have Harry come and tell us why we should sell with them. In my head, I knew I wanted them to sell our property. House was sold after 1st round of viewings. Few hiccups along the way. Special thanks to Callum who got us viewings to other properties and for his patience. Just want to say what a credit both Tammy and Michelle are to the team. Keeping us updated on what was going on. We have got there in the end. At last when we had doubts that the chain may break from the top. I would not hesitate to recommend this team to help you buy or sell properties.
Agent replied · 31 May 2023
Hi Shahin, thank you so much for your review. It was a pleasure helping you buy your first home and it has been a pleasure to help you sell and buy again. Even with a few speed bumps along the way, the feeling when you get your next set of keys will make it all worth while. We wish you and your family all the very best for the future. Kind regards Reece and the team
5/5
GoogleSo far the service and experience with RM&J has been excellent. They open on a Sunday and have late evening viewings which is not something you will find with all estate agents. Nothing is too much trouble.I had an evening viewing and I never felt rushed and could have a proper look at the property. The team always answer the phone and somebody is always there to help even if the individual you are dealing with is on a day off. I look forward to completing my purchase with them. Thank you so much to Reece, Adam and the rest of the team.
Agent replied · 31 May 2023
Hi Amy, thank you so much for your review. We're so pleased to be able to help you secure your dream home. We look forward to the day we can hand you your keys! Kind regards Reece and the team
5/5
GoogleI would recommend Robinson & Jackson Strood team 100% as first time buyer it’s very stressful to deal with everything… to be honest at some point I was cooperating with couple different estates agencies but some of them they were too much pushing some of them like didn’t care about customer and when agency failed I called Robinson Strood and over the phone I heard Nancy voice very welcoming and happy to help . That team is the best helped me find my happy place in Strood for which I’m very very grateful. I mean like whole team reply on every email ,phone call . They’re very helpful, supportive . So thank you Nancy and team ( I’m sorry don’t remember all names )
Agent replied · 31 May 2023
Hi Marta, thank you so much for your review. It was our pleasure to assist you on buying your first home. Kind regards, Reece and the team
5/5
GoogleThis review is for Michelle at the Strood branch. She has been absolutely fantastic throughout the whole process. She always answers the phone, and if she says she is doing something, it gets done! We had buyers pull out, we lost a property and then bought another house! Michelle kept me grounded throughout and listened to me, advised us, and followed up with solicitors. She was amazing! I must also mention Jade at the Gravesend branch who was equally as awesome! We cannot thank you enough for supporting us to buy this house!
Agent replied · 31 May 2023
Hi Nikki, thank you for your review. What a journey you had! We hope your very happy in your new home. Kind regards Reece and the team
5/5
GoogleWe would love to say a massive thank you to Michelle and all the staff at the Strood branch for helping us with the process of buying our first home! As first time buyers it was a completely new experience for us and Michelle was there to answer any questions we had and made the process and easy as possible. I would definitely recommend this branch to anyone moving or buying a property, the support we have received is outstanding and we cannot thank you enough for all your help.
Agent replied · 31 May 2023
Hi Amie, Thank you for your review. We hope you're both very happy in your new home and look forward to working with you again in the future. Kind regards, Reece and the team
5/5
GoogleHad such fabulous service with RMJ Strood branch through selling my property. I have been guided through the process thoroughly and professionally. All of the staff have made me feel at ease and answered all and any questions that I’ve had without making me feel silly or awkward and have been on hand at all times I’ve needed them. They have even organised and attended all viewings which has helped me immensely. Excellent service, would totally recommend. A special thank you to Reece Cox the branch manager who absolutely knows his stuff and has been a real help to me and my situation.
Agent replied · 31 May 2023
Hi Kelly, thank you so much for your review and for trusting us to handle the sale of your property, Kind regards Reece and the team
5/5
GoogleThank you to Tia and the team at RMJ for all of the help with our property so far. Tia has been really polite and helpful. Thank you!
Agent replied · 8 October 2026
Hi Charlie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSpecial thanks to Amneet for being so helpful, warm and gracious during our viewing! Was more than happy to answer any questions with extensive knowledge of the property.
Agent replied · 8 October 2026
Hi Kiera, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI found RMJ to be extremely helpful and especially Kitija for showing me the property, she was very polite and friendly and informative.
Agent replied · 21 September 2026
Hi Simon, thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleTayla was able to answer all my questions and concerns extremely well with confidence. She was great help and a great team member.
Agent replied · 21 September 2026
Hi Rhianna , thank you for your kind words and review. Many thanks RMJ Strood
5/5
GoogleWe’ve had a fantastic experience so far with the team, especially Yasmin and Jade who have both been brilliant throughout our house selling, renting and buying journey. …
Agent replied · 3 October 2026
Hi Barry , Thank you so much for your wonderful feedback! We’re over the moon to hear that Yasmin and Jade made your journey such a positive one. It means the world to know they helped make a stressful process feel so much easier and … More
5/5
GoogleKitija was very welcoming, helpful, friendly and she answered all of our questions with detail.
Agent replied · 24 March 2026
Hi Sian, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleMillie and Ruby were amazing
Agent replied · 15 May 2026
Hi there, Thank you so much for your kind feedback. I’m really pleased to hear that Millie and Ruby were amazing and made such a positive impression while supporting you. I’ll be sure to pass your lovely comments on to them both, I know they’ll really appreciate it. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleTayla was very polite and friendly and professional whilst showing me around the property I was viewing today. …
Agent replied · 17 September 2026
Thank you Natalie for your review and kind words towards Tayla.
5/5
GoogleHigh praise for Jess! She is an outstanding negotiator who guided us through the entire house viewing process with incredible clarity and professionalism. She showed us the whole property in just one day, answered all our questions, and …
Agent replied · 4 August 2026
Hi Edzino, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleTayla was helpful with the questions I asked about the area as I'm from Dartford not from Strood
Agent replied · 24 March 2026
Hi Lola, thank you for your review. Kind regards Team RMJ Strood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Strood
How many reviews does Robinson Michael & Jackson Strood have?
Robinson Michael & Jackson's Strood office has 1,188 reviews across two platforms: 1,172 on Google, 16 on Facebook.
What is Robinson Michael & Jackson Strood's rating?
Robinson Michael & Jackson Strood is rated 4.9 out of 5 across all 1,188 reviews, and 4.9 out of 5 on Google from 1,172 reviews.
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Where is Robinson Michael & Jackson's Strood office?
Robinson Michael & Jackson Strood, 109 High Street, Strood, ME2 4TJ.
