5/5
I would like to personally say a big thank you to Billie at heart, would highly recommend. Thank you Billie ?

Trusted Agent profile Β· Strood, Kent
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1,045 reviews across 2 platforms
141 High Street, Strood, Kent, ME2 4TJ
Part of haart, see every office.
haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
I would like to personally say a big thank you to Billie at heart, would highly recommend. Thank you Billie ?
5/5
Megan has been absolutely amazing. Such help and assistance with anything needed. Happy to have her has my agent!
5/5
Met recently with Richard from Haart and I found him to be courteous and trustworthy, it was an early stage chat I had with him but when I move they will definitely be my first call.
Thank you for leaving such great and detailed feedback about your experience with haart Medway estate agents. We hope to see you soon!
5/5
Kelly has dealt with letting of our property from gonding a tenant to obtaining all certificates etc and keep me informed of any new requirements and regular courtesy calls
Good morning, thank you so much for taking the time to leave your feedback on your experience with Keely. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
Great professional services through regular updates and communication. Jointly working with landlord to explore solutions as required
Good morning Femi, Thank you for your kind words and feedback on your experience with Jack & the lettings team here at the Medway branch. Your feedback is so important to us and it gives us great pleasure to know we are meeting expectation. Do not hesitate to get in touch if you need anything as always. Happy new year & thanks again!
5/5
Having used a few agents locally over the years I would say Haart have been the most pleasurable to deal with. Nice people who understand the process and stress sellers feel when itβs going through.
Dear Phil Stevenson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Medway
5/5
Purchased our home through haart, I'd like to give a mention to Greg who was great all the way through kept us updated from start to finish & was incredibly helpful / professional through out
Dear James Moore, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!
4/5
My experience so far with the agency as a whole has been awesome so far.
Good afternoon Olawale, thank you so much for your star rating feedback on your experience the property management team here. Reviews are vital to our business and it is great to know that we are doing a good job for you. As always, don't hesitate to get in touch if you need anything from us. Thanks again, Haart property management
5/5
As a conveyancer, I really enjoy working alongside Olivia, she is quick and efficient and always there to help!
Good morning Kayla, Thank you for taking the time to leave feedback for Olivia our Move Manager. We are so glad you are pleased with the service you received. Of course should you need anything further, we will be on hand to help wherever we can. Thanks again & we will speak to you soon. Kind Regards, Billie-Jane France | Branch Manager
5/5
Thank you very much Megan, for your attention and your commitment with me and my family. Thanks from Krobath Familyπππππ β¦
Good afternoon, thank you for your very kind feedback on Megan in the lettings team here. We appreciate you taking the time to leave a review and we are glad to hear we have met your expectations. Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential
5/5
Haart have been amazing throughout our whole moving process. Megan & Keeley specifically have been so helpful and great to speak to throughout the process. Thankyou!!
Good afternoon, thank you so much for taking the time to leave your feedback on your experience with Megan & Keely. We are very pleased to read your thoughts on the service you received from the team and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
Megan have been prompt and swift with the process so far. She make everything easy and smooth.
Dear Uchenna, thank you so much for your kind five star review. Megan works really hard to provide our customers with outstanding service so I know she will be delighted with your comments. Thanks again, Caroline, haart Lettings Medway.
5/5
Have started the renting process. Very informative and going out of their way to help us. Thank you. π β¦
Good afternoon Simon, thank you so much for your star rating and feedback on your experience with Megan and the lettings team here. Reviews are so valuable to us so we really appreciate you taking the time. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings
5/5
Great visit from Karvnueer, very professional, he was right on time and explained everything in details. Thank you
Good Afternoon Memory, thank you for your very kind feedback on Keely and your experience with Haart. We appreciate you taking the time to leave a review and it was our pleasure to help! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
5/5
Karunueer visited the property he was really helpful, haart is a good agency to go
Dear Anne-Marie, thank you so much for your kind review of the service you received from KV in the Property Management team. Kind regards, haart property management team
5/5
It's got to be 5 stars all day long. I was kept informed every step off the way. The agent i dealt with was very astute,and did the best for me,nothing was to much trouble and he was there to answer every question and never left me hanging around awaiting an answer., Best estate agent i have EVER DEALT WITH. Felt more off a friend than an agent.
5/5
Olivia managed the final part of the sale very professionally
Good morning Jason, thank you for your review on the service you received from Olivia in the Sales team here. She will be very pleased to know she has provided a great service. Thanks again. haart Sales team
5/5
Excellent Service received from Megan @ Haart , recommend their agency for professionalism and consistency Thank you!
Good afternoon Nicola, Thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
5/5
Olivia managed the final part of the sale very professionally
Good morning Jason, thank you for your review on the service you received from Olivia in the Sales team here. She will be very pleased to know she has provided a great service. Thanks again. haart Sales team
5/5
Billie-Jane surpassed expectations going above and beyond to help give us the smoothies possible purchase, she resolved any issues or problems within her control that we had completing the purchase of our property.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Medway estate agents
1/5
Was going through a purchase with haart we didnβt hear anything for ages even after messaging calling emailing etc then after a month of trying to contact was told by the manager it had fell through. They said theyβd help us find other houses to view.. never heard from them again
5/5
I have been very satisfied with the service I have received from Haart Medway and in particular from Gregg. He has been very professional and communicative in his dealings with us to date.
Dear Paul, Thank you for your kind review; we are happy to pass along your comments to the team and Gregg here at haart Medway! If you ever need anything else from us, please feel free to give us a call or stop by, we're always happy to help!
5/5
Megan from Haart was very nice and helpful! Thank you for the professional service!
Hi Katarzyna, thank you so much for your kind words and feedback on the service you are being provided by Megan here in the lettings team. Feedback is so important to our business and Megan will be delighted to hear that she is doing a great job! As always, please do not hesitate to get in touch if ever you need us. Thanks again. Haart residential lettings.
5/5
Good inspection from Karunveer, listened to my concerns about the property, friendly and understanding
Good evening Thomas, thank you for your very kind feedback on Karunveer in the Property management team here. We appreciate you taking the time to leave a review and we are glad to hear we have met your expectations. Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.