5/5
GoogleSimply a great service all round from Haart. Real pleasure dealing with then throughout the whole procedure. A special extra thank you to Jordan-Louise and Christopher.
Trusted Agent profile · Strood, Kent
haart Strood reviews
★★★★★
1,045 reviews across 2 platforms
141 High Street, Strood, Kent, ME2 4TJ
Part of haart, see every office.
haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleVery happy with Megan Clegg for her service. Her quick thinking saved me a trip to bring carbon monoxide alarm. Thanks a million.
Agent replied
Good afternoon Nikki, thank you so much for your kind review of the service you received from Megan in the lettings team here, we are so pleased to have been able to help find a tenant and go that extra mile to ensure the tenant moved in. Kind regards Haart Lettings Team
5/5
FacebookKieran was very helpful and gave good advise, he made me feel very at ease and answered all my questions... very informative young man. Would definitely recommend!
5/5
GoogleGreat support for us throughout the whole process we are first time buyers Elizabeth and Rosie both really supportive from offer right through to exchange. We can't thank everyone enough.
Agent replied
Dear Abigail, Thank you so much for your review. It was great to see you collect your keys to your new home yesterday. We wish you all the best. Thanks again Billie France| Residential Sales Manager
5/5
GoogleThe Medway branch of Haart lettings are a good bunch. Rents are collected and processed promptly and maintenance issues resolved.
Agent replied
Good afternoon Miles, thank you for your kind review of the service you received from the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleGreat experience from Haart - Olivia helped with our purchase and was always happy to listen and offer advice.
Agent replied · 28 October 2023
Good morning Holly, Thank you so much for your review on the service you received from Olivia in the Sales team here. She will be very pleased to know she has provided a great service and helped find your new home. Thanks again. haart Sales team
5/5
GoogleSet things up with Jack in person and he has been a trusted agent ever since, long may we be able to retain that
Agent replied
Good morning, thank you so much for your kind review of the service you received from Jack in the lettings team here, he will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
5/5
GoogleWe had Keeley help is find our new home. She was really lovely and listened to every question we had and came back to with the answers. This has definitely helped us relax with the whole process. Thank you
Agent replied · 30 December 2023
Hi Sam, many thanks for your review of the service provided by the lettings team here. Please do not hesitate to contact us in future. Kind regards haart residential lettings
5/5
GoogleI used Haart to get a valuation on my house. The lady who i spoke to on the phone and the gentleman who came and did the valuation were both very proffesional and made the experience very smooth. Highly recommended!!
Agent replied
Hi Reece Price, We're pleased to see the 5-star rating you left for us. If you have any further questions, please give us a call. We're always happy to help!
5/5
FacebookJust had Richard over for a valuation I feel he was very honest cam across very well, very knowledgeable. The time of the appointment was brilliant allowed me to get on with rest of day. 5 stars thanks very much
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
1/5
GoogleDismal, utterly dismal. Poor communication, almost caused our buyer to lose his mortgage offer they dragged out the process for so long, lied at branch level and terrible service at senior management level. Avoid avoid avoid
Agent replied
We understand this matter is currently being dealt with by our Head Office who hope to be able to resolve all issues shortly.
5/5
GoogleWe have had Meghan who has been so amazing! She has provided us with excellent customer service and care. Answered any questions we have had. Such a lovely agent :)PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments. If you need anything further, please do not hesitate to contact us.
5/5
GoogleExceptional customer service from Keely Williams. I would recommend Haart estate and lettings agents Medway any day. The team were amazing in assisting me with renting a property.
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with Keely. We are very pleased to read your thoughts on the service you received. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleOlivia, has been very proactive, polite and professional throughout this process. Highly recommended, but agents I've used so far.
Agent replied
Good morning Sylvana, Thank you so much for your kind review of the service you received from Olivia our Move Manager. She will be very glad to hear that she has provided a great level of customer service. Kind regards, Billie-Jane France | Branch Manager
5/5
GoogleMe and my partner have been dealing with Megan Clegg who has been really helpful and understanding of what we are looking for.
Agent replied
Good morning, Thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear that she has provided a great level of customer service and was able to help with your property search. As always, please do not hesitate to get in touch if you should need us moving forwards. Kind regards haart residential lettings
5/5
GoogleFantastic friendly customer service and vital local knoweldge from Megan which really helped. Well done Haart!
Agent replied · 28 October 2023
Good afternoon Greer, thank you for your kind review of the service you received from Megan in the lettings team here. We are so pleased to hear you have been happy so far! Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleFriendly straightforward and professional
Agent replied · 21 March 2024
Good afternoon June, thank you so much for your kind words and feedback on the service you received from the lettings team. Thanks again, haart residential lettings
5/5
GoogleGreat agency with great support, special 👏 for Megan, very professional, and quickly help in all situations. I recommend 👌 …
Agent replied
Good morning Florinela, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
5/5
GoogleWarm, patient and kind
Agent replied · 21 March 2024
Good afternoon Ewere, thank you so much for your kind words and feedback on the service you received from the lettings team. Thanks again, haart residential lettings
5/5
GoogleViewed a property advertised through Haart Rochester and was met by Charlie T (estate agent), who was extremely friendly, helpful and informative!
Agent replied
Good afternoon Callum, Thank you for taking the time to leave Charlie a 5 star review. I'm so pleased Charlie has impressed you and delivered you both a great level of service. We look forward to continue working with you. Kind Regards, Billie-Jane France | Branch Manager
5/5
GoogleSophie and Megan have been Excellent the service is very professional always aiming above and beyond to a great standard couldn't ask for more.
Agent replied
Good morning James, thank you so much for your star rating and feedback on your experience with Sophie and Megan in the lettings team here. Reviews are so valuable to us so we really appreciate you taking the time. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings
5/5
GoogleRosie helped us get our perfect home, she was really friendly, extremely helpful, kept us well informed of what was happening, I would highly recommend her & Haart.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Hi Rob, thank you for your kind review, Rosie was over the moon to read such lovely words. We look forward to working with you in the weeks to come as help to get you in to your new home. Kindest Regards Stuart Reynolds | Area Partner
5/5
GoogleMegan was really helpful on the phone to try and find me a property. She really listened to my needs.
5/5
GoogleThanks a bunch to Megan from heart to handling my application very professionally… a very polite you my lady :)
Agent replied
Good morning Rick, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Strood
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
