Vaughan Reynolds Stratford-Upon-Avon reviews

★★★★★ 5/5

Google

For the last 16 months we have been in regular contact with Tom who has worked hard at trying to find our new home. As you can imagine over this period we have got to know each other well and he has done his absolute best to find us the right property. He never wastes our time, is knowledgeable about the property and general market and unfailingly enthusiastic. Questions are answered promptly and although we were willing him to find us the right property, in the end, it was not to be. Over our long journey we have come across many Estate Agents and Vaughan Reynolds are a 'cut above'. When we next come to sell they will be top of our list to call.PositiveResponsiveness, Professionalism

Emma · 17 June 2022

★★★★★ 5/5

Google

Ginny and the team are fantasic, transparent, efficient and friendly - I will be using them when it comes to futures sales.

Jihun · 24 December 2024

★★★★★ 5/5

Google

Vaughan Reynolds have made sure our home purchasing experience has gone smoothly and without stress. Tom Miles in particular, has made sure we have been up to date with all developments, and always responded to our queries promptly. He has made our first home buying experience enjoyable and we would definitely recommend Vaughan Reynolds to our friends and family, and use them in the future!

Lucy · 17 June 2023

★★★★★ 5/5

Google

I was a buying customer, not a client. I found Abbie at Stratford to be very competent, professional and patient during a trying transaction. Together with my own agent, they raised my view of the estate agent role. Beyond the initial sale itself there is a lot of intermediation and liaison to do, up to completion of the process. In our case that included empathy when the sale fell through temporarily, and she was smiling at the door on completion (admittedly partly in relief on her own part, no doubt!). These days the agent has to do more communication, since buyer and vendor tend not to meet each other. Abbie did this responsively and responsibly. It was hard to fault her contribution.PositiveResponsiveness, Quality, Professionalism

Andrew · 24 August 2021

★★★★★ 5/5

Google

We had been searching for our new home for almost a year, and viewed numerous properties. The difference between some agents and others was huge and basically the small independent agents were much more helpful, engaging and can-do. This was our first dealing with Vaughan Reynolds as the property was almost outside the area we were looking in, but they made the process simple. The online video and images were really good and well made, without the annoying tendency we encountered elsewhere of flattering shots that misled. Although we really liked the property from the off it was a lot of money, so we needed to go back and review to be really sure. They were helpful in every way and liased effectively with the current owners, who were not local residents, to get the deal done quickly and efficiently. Throughout the process they were always at hand by phone and quick to respond to queries - even though we had already agreed the purchase. We are happy to recommend them. We've not ticked "good value" as we weren't paying them!PositiveResponsiveness, Professionalism

John · 24 August 2021

★★★★★ 5/5

Google

Extremely happy with the service received from Vaughan Reynolds! Good communication by phone so we always knew at what stage the sale of our house was at. We had a beautiful sales brochure and were able to work with VR as to which photos were used and where they were placed in the brochure. I haven't ticked 'Good value' simply because I feel that they were slightly on the expensive side, however, you get what you pay for and we cannot complain about the service! Would recommend!PositiveResponsiveness, Quality, Professionalism

Patti · 17 June 2021

★★★★★ 5/5

Google

Right from the positive and professional dealings with Matt Reynolds at the outset to completion, I found Vaughan Reynolds easy and reliable to deal with. My main contact, once we got going, was with Abbie Pinchbeck, who - despite the pandemic complications - managed the dealings with potential buyers, juggling offers and working to get the best deal with great friendliness and courtesy. We had a few very nerve-racking hitches in the run up to completion, but she remained very steady at the helm and brought us safely into port. I would certainly use them again.PositiveResponsiveness, Quality, Professionalism, Value

Charles · 17 June 2021

★★★★★ 5/5

Google

We can highly recommend Vaughan Reynolds. The entire team are extremely professional, thorough and effective at all stages at the sale process. All potential buyers are completely checked and their negotiating skills are second to none. We felt very supported throughout the transaction. A huge thank you from us both.

Sally · 17 April 2024

★★★★★ 5/5

Google

I'm a huge fan of Ginny and her team, professional, honest and to the point, no waffle. Tells you what you need to hear not what you want to hear.PositiveResponsiveness, Professionalism

Tim · 17 June 2021

★★★★★ 5/5

Google

Amazing small team estate agent. Great attention to detail, professional, friendly and got the house sale through in a timely manner.

Deborah · 30 April 2025

★★★★★ 5/5

Google

House under offer and sold within 4 weeks. Excellent service from start to finish. Thank you to Ginny and the team.

Josh · 17 June 2022

★★★★★ 5/5

Google

Excelente communication from start to finish from everyone. Abbie was a superstar throughout the entire process. Would highly recommend using VR, only positive things to say.PositiveResponsiveness, Professionalism

Martin · 17 June 2021

★★★★★ 5/5

Google

We chose Vaughan Reynolds to sell our house because Tom Miles had spent a great deal of time trying to find us a new home and had impressed us with his selling skills. They didn’t disappoint. We achieved our asking price from the second …

Sweet · 17 April 2024

★★★★★ 5/5

Google

I knew we would be in good hands from the first meeting with Matt. Vaughan Reynolds is a great company to deal with, Tom and Abbie are an asset to your company and our house was sold in no time. 10 out of 10.

Steve · 17 April 2024

★★★★★ 5/5

Google

I bought a home recently and could not fault Vaughn Reynolds throughout the process. I viewed a number of properties with them and their staff were very knowledgeable, responsive and straightforward in their dealings with me. This was a breath of fresh air, as I had not had a good experience with another local agent. I would definitely sell my property through them next time.PositiveResponsiveness, Professionalism

Sarah · 17 June 2022

★★★★★ 5/5

Google

As first time buyers we were quite nervous about the house buying process but Tom from Vaughan Reynolds was brilliant at every stage of process and helped it all run smoothly and quickly. From first viewing to exchange he has always …

Alex · 17 April 2024

★★★★★ 5/5

Google

Without superb intervention by Ginny at Vaughan Reynolds the house we are purchasing would never have happened. Amazing service given by a professional Estate Agents

Justin · 24 December 2024

★★★★★ 5/5

Google

We recently bought a house with Vaughn Reynolds and would highly recommend them. The estate agent, Tom, was extremely helpful and accommodating, and would readily answer our questions. The service was excellent; they communicated regularly and kept us up to date throughout the process. They helped the whole process go quickly and smoothly.

Elizabeth · 17 June 2023

★★★★★ 5/5

Google

Highly recommended. Would use again without hesitation.

Tom · 11 July 2025

★★★★★ 5/5

Google

As buyers, Tom showed us round what felt like almost every house in Stratford over a 10-month period! With every viewing, he was extremely knowledgeable and it seemed he couldn't have known much more about the houses if he lived there …

Pete · 17 April 2025

★★★★★ 5/5

Google

Vaughan Reynolds have been amazing in their handling of the sale of my property. The staff are so professional and courteous i could not have wished for a better service. I would highly recommend anyone thinking of selling their property to seriously consider using them

Cameron · 17 June 2023

★★★★★ 5/5

Google

Excellent company, extremely helpful and professional Thoroughly recommended.

Veronica · 12 April 2025

★★★★★ 5/5

Google

The team at Vaughan Reynolds ensured a smooth process in the sale of my late father's house and I built a good relationship with them from the start. Communication was clear, precise and professional. I was kept informed …

J · 17 April 2025

★★★★★ 5/5

Google

We recently bought our new home through Vaughan Reynolds. Everyone we dealt with was friendly, enthusiastic and professional. Matt guided us expertly through what was an extremely difficult and pressurised transaction with calmness and knowledge and we would recommend VR without hesitation to anyone buying or selling their home.PositiveResponsiveness, Quality, Professionalism

Caroline · 24 October 2022