Trusted Agent profile · Stratford-Upon-Avon
★★★★★
96 reviews across 2 platforms
10 Union Street, Stratford-Upon-Avon, CV37 6QT
Vaughan Reynolds's office in Stratford-Upon-Avon, at 10 Union Street, is rated 4.9 out of 5 across 96 reviews on two platforms, including 94 Google reviews rated 4.9.
Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.
5/5
GoogleProfessional, kind and thoughtful throughout a long and painful process. No-one could have worked harder to keep the "chain" intact - they earned their fee many times over! To downsize, an agent like Vaughan Reynolds is essential.
Thanks Ben. Such kind words. Thank you for your valued instruction and it was our pleasure to help. Best of luck in your new home too! All at VR!
5/5
GoogleI just completed on my sale with JSV, and couldn't be more happy to make a recommendation. Starting with Matt, who turned up for our initial meeting. I like to think I have a decent BS-detector and it stayed silent throughout. Top guy, knows his stuff, not at all "salesy" - just informative and helpful. Zero pressure, and left me with complete confidence that JSV were the ones to use. For most of the process I worked with Abbie, who was flawless in her approach. A1 customer service: pleasant, patient (endlessly so), helpful, and clearly cares about what she does. Our chain was a little complicated at times but Abbie and the team (special mention to Ginny too!) took a significant amount of the pressure and stress away, whilst reassuring me regularly along with appropriate updates. Oh, and we sold pretty quickly which, given the current state of the market, is quite an achievement. Next time I come to sell, I'll give them a call. Thank you again.
Thanks for the positive words Matt, it was our pleasure to act for you and we very much appreciate your commitment in the sale. We will hopefully look forward to helping you again with your next move. All the best. Team VR.
5/5
GoogleWe cannot thank Abbie, Tom and the Vaughan Reynolds team enough for their help and support in our house purchase. The professionalism was evident from Day 1 and any potential "hiccup" was swiftly resolved. If you are thinking of choosing an Estate Agent you would not go far wrong in contacting Vaughan Reynolds.
Thanks for the amazing review Christopher. It was our pleasure to assist in your move and we hope you will be super happy in your wonderful new home. Here for you in the future as and when you need us! From all at VR!
5/5
GoogleAfter needing a quick turnaround and sale for my property Tom and the team were really good. The images taken were top notch and they kept both the buyer and myself in the loop at all times and ran communication between us quickly and …
Thanks for the positive review Katherine! It was a pleasure to act for you in the sale and we are super pleased that you we were able to reach completion with minimal delay. We wish you the best for the future. From all at VR!
5/5
GoogleVaughan Reynolds were amazing throughout the process of selling my house. From the great advertising to keeping me updated at every turn to answering my many questions in a timely and friendly manner. They found a buyer and were able to help push the sale through in the time frame my buyer needed. I would definitely use them again and I highly recommend Vaughan Reynolds Estate Agents.
Thank you for the positive review Rachel, your kind comments mean a lot to us! It was a pleasure to act for you, and we wish you all the best for the future. From all at VR!
5/5
GoogleI must say the professionalism from Tom and the team was impressive. Always returned calls and even pre-empted queries and problems that arose. We would definitely recommend Vaughan Reynolds to anyone looking to sell. Tom deserves a medal as he not only kept us informed but was always positive and at times a sympathetic ear especially during the most stressful times. Good luck to you all. xPositiveResponsiveness, Quality, Professionalism
Thank you for your kind comments Karen. It was our pleasure and we wish you the very best in your new home. Kindest. Team VR
5/5
GoogleThe entire team, you know who you are! Professional,, polite and knew when to apply pressure and when not. Secured a quick sale on a very difficult and badly located property. They were completely transparent and honest. It was a pleasure to work with such a professional team and I wouldn’t hesitate in giving business to them in the future. Thank you.
Thanks for the positive review Erica! It was our pleasure to act in the sale of the Bungalow and we are super pleased to have managed to secure a sale quickly after your previous issues with the sale. We hope to be of service again as and when you need us. Best, from all at VR!
5/5
GoogleThank you VR team for helping me get the property I wanted. Special thanks to Tom Miles, his professionalism and friendly communication made this journey much easier and enjoyable. He has been an absolute pleasure to work with, always available on the phone or email and supportive through all the challenges. Highly recommend VR and I’m extremely happy with the service received.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind comments Diana, it was a pleasure to help you secure the property you wanted and we are so pleased that it all went through in the end! We wish you the best of luck and hope the property bears fruit for you. Kindest team VR.
1/5
GoogleDo NOT go with them they try to sell your home cheaply and under value for their quick commission of £5k
Thank you for your feedback. We take all comments seriously, however we are unable to locate any record of you as a client of our business. We pride ourselves on providing honest and transparent property valuations based on current market conditions, with no obligation to proceed. We would welcome the opportunity to discuss your concerns directly and investigate this further. Please contact us at info@vaughanreynolds.co.uk so we can assist you. Kind regards, Vaughan Reynolds Estate Agents
5/5
GoogleHuge thanks to the Vaughan Reynolds team for their expertise when selling our house. Sold within a couple of days of going on the market. A big shout out to Ginny who went above and beyond to make the sale happen Julie and Bryan Taylor
Thank you for the review Julie and Bryan! It was our pleasure to act for you in the sale of your wonderful home. We were so pleased to have secured your business. We wish you the very best of luck for the future and hope to see you again soon! All at VR
5/5
GoogleFirst Rate: Although Stratford based, they are probably the best estate agents in Warwick!! They were most accommodating to visits and liaised superbly with all parties.....the whole transaction from viewing to exchange of contracts took 40 days (certainly a record for me), largely expedited by Tom Miles at VR.
Thanks Harry - always great to see such positive comments and recognition for our input. All the best and hope we can help you again in the future. From all at VR!
5/5
GoogleTom was incredibly responsive and hard-working throughout our purchase and after. He was thoroughly professional, flexible and helpful as he guided us through our purchase. He was also good at relating our needs and position to the seller of the property and communicating things effectively and efficiently. We are very pleased!PositiveResponsiveness, Professionalism
Thank you for the wonderful review! We all wish you the very best in your new home. From all at team VR.
5/5
GoogleThe service we received from the whole team at Vaughan Reynolds was excellent. Ginny, Matt, Tom and Sue were professional, friendly, helpful and proactive throughout the whole process and were a refreshing change after a previous poor …
5/5
GoogleJust want to thank this amazing company for their assistance so far! Abbie showed me and my partner around the home and was professional and helpful. Ginny has been amazing! so helpful and understanding and has gone above and beyond to ensure we are happy. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind comments Demi! From all at team VR.
5/5
GoogleFirst, I would like to thank Vaughan Reynolds for the professional way they handled sale of our property. From the first interview with Matt Reynolds, views with Abbie & Tom and frequent updates from the whole team. Although our sale was very complicated the team at Vaughan Reynolds never left us feeling alone out of touch and kept us updated constantly. This was much appreciated during which is a “Stressful time” for the "Seller" & Buyer alike. Once again, I like to say thank you and wish everyone success in the future. Yours Liz & Nigel
Thank you so much for the amazing review Liz & Nigel. We were thrilled to be instructed on your wonderful home and privileged to be able to assist you in making the big move work! Thank you for trusting us with your business and we all wish you the very best of luck with your next chapter and new adventures. From all at team VR!
5/5
GoogleThe Vaughan Reynolds Team are efficient and professional, dedicating themselves to smoothing the process of our house sale. Matt's sales negotiating skills are really impressive - and we ended up achieving the exact outcome that he had predicted - finding us a buyer on Day One of the process. I was particularly impressed by Abbie's integrity and attention to detail at every stage of selling our (thatched) property. She patiently and professionally coordinated communication across the whole chain. In essence, she was the glue that held the process together. I can't recommend Vaughan Reynolds enough.
Thank you for this amazing review Coral! We really value your business and were so pleased to reach completion after a few bumps along the way. Definitely a case of team work on this one! We wish you the very best for the future and hope to be of assistance again, as and when you need us. From all at VR!
5/5
GoogleFriendly, efficient and responsive service from the outset. Abbey was very helpful throughout, and understanding of the stresses that came with selling and moving house. The viewings were booked in blocks to make them as unintrusive as possible and we felt the house was in 'safe hands'.
Thank you for the wonderful review and for giving us the opportunity to market your lovely home! We all wish you the very best in your new home. From all at team VR.
5/5
GoogleHaving encountered many Estate Agents during our house move, we are so glad we chose Vaughan Reynolds to sell our home and help us find a new one. Moving house is invariably a very stressful experience but the professionalism, empathy and courteousness of the staff was so reassuring and helpful that we are very glad we chose them. They achieved a better sales deal than we had expected and alerted us to potential new properties that were on or coming on the market, all of which met, or came very close, to our specification. They clearly have a well-established culture of ’going the extra mile’ to help their clients. Thank you to all the staff at Vaughan Reynolds.
Thank you for taking the time to write this amazing review Mr & Mrs Ramskill, we are incredibly grateful. It was a pleasure to act for you and although it took some time, we were so pleased to reach the end together and be part of this important move. We all wish you the very best in your new home and hope to be able to assist again in the future. From all at VR!
5/5
GoogleThe service we received from the team at Vaughan Reynolds in selling our house was fantastic. Not only are they very professional and care about the details (the photographs and videos they create are amazing compared to the local competition) but they’re also polite, conscientious and understanding about selling your home whilst still trying to manage your busy family life with young children. All of the team are so friendly and you can tell they all want to do the best for you. Of course they are providing a service and need to make money, but I never once had even a whiff of high pressure sales which shows they are brimming of confidence and have years of knowledge and experience of what works best in the local housing market. I couldn’t rate the team at Vaughan Reynolds enough and I trust them. Ultimately their dedication and hard work spoke for itself within weeks as our house sold quickly in a difficult market. What more could you ask for? I’ll definitely use Vaughan Reynolds again and will recommended them to anyone that asks me. Thank you!
Thank you for this amazing review Ross. We are grateful for both the business and your kind comments. It was an absolute pleasure to act for you and we will look forward to doing the same again next time round! All the very best for your next chapter! Kindest from team VR!
5/5
GoogleThe whole team at Vaughan Reynolds were faultless from start to finish, seamlessly managing the sale of my own property and the property that we purchased. Their professionalism, experience, communication and judgement throughout the conveyancing process was absolutely invaluable in delivering a successful outcome for all parties. Ginny, Matt and Tom - hats off to you all on a job very well done. The handover gifts on completion were a lovely touch too! With thanks and very best wishes, Dean and Rache
Thanks Dean. We are so grateful for your business and blessed to have been part of your onward purchase too. Top marks for presentation - 5 stars! It was a pleasure to work with you and we will look forward to helping you again in the future. For now, we wish you well and happiness in your amazing new home! Best wishes from all at VR!
5/5
GoogleThe service I have received from Vaughn Reynolds has been superb. I have used other well established estate agents in Stratford in the past, who were fine, but Tom and his colleagues at Vaughn Reynolds are head and shoulders above the competition. Communication was excellent. I would receive a text or email updating me on viewings, offers etc. With any urgent matters, Tom would call immediately. When 2 identical offers were received, I was advised on the best way forward, which I agreed and left in the agent’s hands. Within a couple of days a higher than asking price offer was accepted. It took less than 2 months from me appointing them to completion of the sale. They know the local market very well and I recommend them highly.
Thank you for spending the time to leave a review Andrew, it’s very much appreciated. It was an absolute pleasure to work with you on such a fantastic house sale and we were so pleased with the positive outcome. Kudos to all parties for such a speedy completion too! Hope to be of service again in the future. From all at team VR!
5/5
GoogleI thoroughly recommend Vaughan Reynolds as an agent to sell your property. After a bad experience with another agency, I was very relieved by the professional and friendly approach of Ginny and Tom. They have been efficient, supportive and …
Thanks for the review Rosemary! And thank you for trusting to help with your move. Best of luck for the future and you know where we are if you need us. From all at team VR!
5/5
GoogleWe've just moved to Stratford, buying our new home through Vaughan Reynolds. I'd definitely recommend them - Abbie was responsive and helpful throughout, and did whatever she could to make the process as smooth and straightforward as possible.PositiveResponsiveness, Professionalism
Thanks for the review and kind comments Owen. It’s was a pleasure to be part of your journey and we hope that you enjoy your wonderful new home. All the best. Team VR
5/5
GoogleAbbie and the team at Vaughan Reynolds were super professional and responsive throughout our purchase with them. They made the whole transaction as smooth as possible and we’re very appreciative. Thank you to Abbie and the team! Kat & AlexPositiveResponsiveness, Quality, Professionalism
Hi Kat & Alex. Thank you so much for taking the time to leave a review and sharing your feedback. We are so pleased that you were happy with the service provided! We wish you all the very best in your wonderful new home and for the future. Kindest Team VR.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Vaughan Reynolds's Stratford-Upon-Avon office has 96 reviews across two platforms: 94 on Google, 2 on Facebook.
Vaughan Reynolds Stratford-Upon-Avon is rated 4.9 out of 5 across all 96 reviews, and 4.9 out of 5 on Google from 94 reviews.
Vaughan Reynolds Stratford-Upon-Avon, 10 Union Street, Stratford-Upon-Avon, CV37 6QT.
