Every review we hold for the Stratford upon Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlewell what can we say outstanding service throughout from krystle ward (o''brien) nothing was too much trouble, we have bought many houses over the years and never have we experienced such a service as to what krystle provided. We thoroughly recommend speaking to krystle if considering a mortgage, thankyou krystle. Martin & Maria
Martin · 17 June 2020
Agent replied · 16 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the R.A Bennett & Partners team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleExtremely satisfied and happy with the Mortgage Service offered by Mr. Robert Tomlinson of Countrywide Principal Services @ R A Bennett Sales
Naveen · 16 February 2024
Agent replied · 16 June 2024
Many thanks Naveen for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe experienced a problem with a blocked sink and reported this to R A Bennett. They instructed MFC Property Maintenance to resolve the problem. This was undertaken extremely quickly. R A Bennett are a professional company that we would definitely recommend.PositiveResponsiveness, Professionalism
Cohl · 17 June 2022
Agent replied · 16 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDo they want to sell houses?
I tried to book a viewing via this company’s Stratford office today. I seriously wonder if they actually had the property to view. If they do, they are letting down their sellers badly. We are cash buyers and, whilst I appreciate they need to make sure we have funds, their off hand and intrusive questioning was annoying and inappropriate. As house buyers we will take our custom elsewhere.
Elizabeth · 16 November 2022
★★★★★ 5/5
GoogleHaving tried to get a place in Shipston-on-Stour via another estate agent and ending up very disappointed with the pace of turnaround, R.A. Bennett - and Michael in particular - delivered the goods at a rate of knots and in spite of the fact that my paperwork is/was somewhat idiosyncratic.
James · 17 June 2020
Agent replied · 16 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 4/5
TrustpilotI feel supported very well by Jessica…
I feel supported very well by Jessica who has checked in on me and has been kind and helpful about my situation and my rental journey.
Madeleine · 21 March 2025
★★★★★ 1/5
TrustpilotLandlords find another managing and letting agent
I have been a Landlord for over 25 years and my experience with R A Bennett as managing and letting agents has been very disappointing. They are not very responsive to emails and seem to have too many people handling different aspects of the end to end process. They have arranged for repairs where they have not chosen the best contractors so that same work or repair has been done multiple times. The last two tenants they found were awful and I am required to spend thousands in repairs and redecorating costs.
Mr · 29 October 2020
★★★★★ 5/5
GoogleExcellent unrivalled service by the letting staff of Freya, Taylor and Amy throughout a difficult time. Cannot rate them too highly
Terence · 18 December 2023
Agent replied · 16 June 2024
Thank you for your fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were very happy to work with the Letting Manager Dal for our property leasing. He was a good listener, responsive and efficient. Thanks very much Dal! judy
Jsb · 17 June 2023
Agent replied · 16 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a bit of a tricky situation come up earlier this year and needed to move rather quickly. Olivia and Sarah in the lettings department were absolutely amazing and no matter how many questions I threw at them, they were always happy to help! A really friendly, lovely team :)
Samm · 18 June 2019
Agent replied · 16 June 2024
Hi Samm
Thankyou very much for the review and the 5 stars! Great to hear Olivia and Sarah provided an amazing service and i will make sure i pass this review on to them! If you have any other questions in the meantime do not hesistate to get in touch.
Kind regards, Jake
★★★★★ 5/5
TrustpilotChloe is responsive and efficient
Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!
Claire · 28 January 2021
★★★★★ 5/5
GoogleFantastic service from Emma and Team at R.A Bennett. Property sold within a week, exchanged ahead of time, even in a pandemic. Went above and beyond to make the process as easy and stress-free as possible. Would highly recommend and would certainly use again.
Mark · 17 June 2021
Agent replied · 16 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRebecca from the Stratford office was great, as was Emma. Great communication and frequent updates. Super service and highly recommended.
Aaron · 18 December 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Emma, Robert and Lauren at R A Bennett with my house purchase! I would definitely recommend using them to buy or sell a property.
Marianne · 17 June 2023
Agent replied · 16 June 2024
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper helpful, supportive team that went above and beyond to help me find a place. Treated me with care and concern even though I'm just renting and not a big money customer. Really lovely people.PositiveResponsiveness, Quality, Professionalism
Margaret · 17 June 2022
Agent replied · 16 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotPlease do not take property from RA…
Please do not take property from RA Bennet. They will go above and beyond prior to the home being rented out. Carefully read the agreement, paying particular attention to the small print. They are famously pricey and have a lot of hidden expenses. I'm shocked. They are pilfering from regular tenants.
Josofine · 18 December 2023
★★★★★ 5/5
GoogleVanessa (mortgage advisor) has been brilliant not only in her help and advice in sorting out our mortgage but also keeping track of the progress of our move and helping the process run smoothly. She's very friendly, but very knowledgeable and professional too. Nothing is too much trouble. Would definitely recommend.
Joanne · 18 June 2018
Agent replied · 16 June 2024
Hello Joanne, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Vanessa and everyone involved at R.A Bennett & Partners in the Stratford-upon-Avon branch.
★★★★★ 1/5
TrustpilotTenants please beware!!!!
Tenants please beware!!!!! Do not use. Incompetent letting agents who don't return phone calls and emails. Have to be chased for everything. Had to do my own repairs in the end and now have lost half my deposit. Replaced broken blinds so that I had privacy whilst a tenant put back originals when I left and now have been charged hundreds of pounds for replacing them and for leaving a waterbutt in the garden!!!!!!!!! which I thought might be useful for the next tenant and which I offered to remove if new tenants didn't want it. Also have been accused of causing a small amount of ceiling paint to peel from the ceiling in the bathroom - no extractor fan in bathroom - after 18 months - wear and tear. Their property manager in Leamington claims to never visit properties himself - that says it all for you doesn't it?! They quite clearly favour dishonest landlords (and landladies!) because they obviously only care about their business. THEY DO NOT CARE ABOUT TENANTS - YOU HAVE BEEN WARNED
Moira · 28 March 2019
★★★★★ 5/5
GoogleSo lovely dealing with Lauren, was very efficient and we got everything we needed to make an informed decision
Sandra · 20 October 2023
Agent replied · 16 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful from start to finish, and the in house mortgage advice is also excellent.
Darren · 17 January 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotCowboys
My elderly mother (who suffers with dementia) contacted them for a valuation. They visited the property and promptly put it on the market WITHOUT HER PERMISSION. Apart from the fact that this is illegal, it is completely unethical and I’m disgusted that they are prepared to pull the wool over the eyes of a vulnerable old lady. I have been trying to get them to take it off the market for the last week and they are refusing point blank. As the other reviewer said, they are a bunch of cowboys.
Emma · 17 September 2018
★★★★★ 5/5
GoogleMichael and Chloe are a very good team. From my first contact with Michael the process was seamless. Chloe let the property to the fist viewer and was incredibly enthusiastic and professional. I wouldn’t hesitate in recommending the team.PositiveResponsiveness, Professionalism
Sharon · 17 June 2021
Agent replied · 16 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleEmma had great ideas for best possible presentation of our property and gave regular updates right up to completion. We always had excellent feedback from Russell and Vanessa after viewings. The whole team were extremely proactive, knowledgeable and a pleasure to speak with everytime.
Dan · 17 June 2020
Agent replied · 16 June 2024
Thank you for your lovely comments and 5* review. I have passed your feedback to Emma, Russell, Vanessa and everyone else involved at the R.A. Bennett & Partners branch.
Best wishes, Lucy.
★★★★★ 5/5
GoogleExcellent team, always keeping you updated, helpful through the stress of home moves.
Stephen · 16 February 2024
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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