Trusted Agent profile · Stratford-Upon-Avon
★★★★★
530 reviews across 2 platforms
53 Henley Street, Stratford-Upon-Avon, CV37 6PT
Peter Clarke and Co's office in Stratford-Upon-Avon, at 53 Henley Street, is rated 4.7 out of 5 across 530 reviews on two platforms, including 77 Google reviews rated 4.7.
Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.
5/5
GoogleJonathan Joy and Mel (Stratford Office) have provided excellent support and services in helping me to sell my best friend's property for which I am sole executor of his estate. Jonathan provided a realistic valuation and secured the sale without fuss and kept me informed throughout the process. I have no hesitation in recommending Peter Clarke Ltd services to others. Thank you Jonathan!
Thank you for your review Mike!
5/5
TrustpilotRenee the ultimate professional
I recently used Peter Clarke to assist in the sale of my property.After the initial contact, my file was passed too Renee to bring the chain together, this was a challenging chain consisting of five parties. Renee worked extremely hard to get all parties to exchange, where others in the process seemed to just sit back.Renee was the ultimate professional and even kept me updated on days she was away from the office. She is a real credit to Peter ClarkeI would defiantly use Peter Clarke again, if Renee was managing my sale.
Thank you very much for your kind review. The Team at Peter Clarke wish you luck when you complete on your onward purchase.
5/5
TrustpilotVery Professional and communicative
Used Peter Clarke Estate Agents to sell my late mothers property, they were very understanding of of our situation. We were regularly kept up to date with the process of the sale of the property. The whole team at the Leamington Spa Office were professional and efficient, the sale went smoothly and quickly with out any issues. Would recommend using these professional people. A very big thank you to all the team at the Leamington office.
Thank you for your kind words Mr Gough, we were all happy to be able to assist you in the sale of your late mothers home. We wish you and your family all the very best and thank you for the business.
1/5
TrustpilotI wouldn’t recommend Peter Clarke based…
I wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet.Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical.On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser.Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited.We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle.We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was!As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.
Thank you for your review. I am sorry to hear were unhappy with our service. In response to your comments, we did try to fit viewings around you however this isn’t always possible if viewers can’t make those times.We advised you of the buyers timescales before accepting the offer which you did not have to accept. I know my colleagues will have and always try hard to chase through all of our sales, we have dealt with many sales in the area and from experience there is a specific process in which the managing agent asks how a pack is to be ordered, which is normally always by the vendor. Your solicitor had been copied into communication to ensure they were aware on what was happening and I know we have offered you the best advice.I am very sorry you feel we didn’t care as customer service is extremely important to us, if you would like to discuss this further please do contact me on barney@peterclarke.co.uk 01789 415444 option 2.
5/5
TrustpilotFantastic and Professional Service
We had the absolute pleasure of dealing with Matthew Corrall and his team. From the realistic valuation to a sale above asking through managing a complicated buying/selling experience (to put it mildly), Matthew's calm, professional and diligent successful approach ensured we completed on the correct day even though I felt it would all fall through in the chaos! We cannot recommend Matthew at Peter Clarke highly enough. He is an absolute first choice for this.
Hi Dhushy, Thank you so much for your lovely review. It has been an absolute pleasure working with you and your family. We are all glad we were able to help and we wish every happiness in your new home and hope to see you all very soon. Matt
5/5
TrustpilotHandling the sale of property subject to probate
Jonathan Joy and Mel (Stratford Office) have provided excellent support and services in helping me to sell my best friend's property for which I am sole executor of his estate. Jonathan provided a realistic valuation and secured the sale without fuss and kept me informed throughout the process. I have no hesitation in recommending Peter Clarke services to others. Thank you Jonathan!
Great to hear, thank you so much!
5/5
TrustpilotI can’t recommend Peter Clarke highly…
I can’t recommend Peter Clarke highly enough. Camilla supported us from start to finish throughout an extremely tricky process- i honestly don’t think we would have managed to secure the property had it not been for her. Without a doubt the best estate agent I have dealt with in Stratford, thankyou so much!
So pleased it all worked out and thank you for your wonderful feedback!
5/5
TrustpilotShipston on Stour estate agent
An excellent, helpful team who have facilitated a smooth procedure. Nothing has been too much trouble for them and they have helped me in a not-so-easy conveyancing -without their calm assistance and reassurance the procedure could have been a nightmare- however, it has been the best experience of estate agents that I have ever experienced -and I have sold/bought many properties in my lifetime. Thank you to Sally, Sophie and Kim.
Thank you for the great review. You have been an absolute pleasure to deal with and I look forward to visiting you in your new home when you are settled in.
5/5
GoogleHaving rented an apartment from Peter Clarke for six years I've found them incredibly easy to deal with. In particular Emma, who looked after my account from start to finish, she has been absolutely amazing in every aspect of coordination and bridge negotiation with the landlord. I found all staff very amenable, but Emma is a DIAMOND 💎!
Thank you for your wonderful review!
5/5
GoogleWe highly recommend Peter Clarke Estate Agents! They have been incredibly supportive throughout the entire process of selling our property. From start to finish, their professionalism, responsiveness, and friendly approach made what can be a stressful experience so much easier. No question was ever too small, they were always available to offer clear advice and reassurance whenever we needed it. Their dedication and constant communication gave us real peace of mind. Thank you to the whole team for your hard work and support, we couldn't have done it without you!
Thank you for your wonderful review!
5/5
TrustpilotSale of 2 challenging houses.
We instructed Peter Clarke in the sale of 2 houses towards the start of this year and both had their challenges. The sales team at PC tackled every challenge that arose and diligently saw both sales through to exchange and completion. We do have other properties in Stratford-upon-Avon and will have no hesitation in instructing them in their sale once they fall vacant. Excellent service - thank your PC. Nigel.
5/5
TrustpilotPeter Clarke have been fantastic
Peter Clarke have been amazing. We considered 4 estate agents and Peter Clarke were our clear favourites from initial discussions, being highly professional and engaging. From the very first meeting with Matthew he put us at ease with the viewings and found us buyers extremely quickly. Our onward purchase hasn’t been the easiest, but the team have always been there for advice, to negotiate for us and just to have a moan! A special thank you to Renee who has been there up until completion! I cannot recommend Peter Clarke enough.
Many thanks for your kind review. The journey was a long one, but we are very happy that you managed to purchase your dream home and wish you luck there. Thank you.
5/5
TrustpilotWonderful women of Peter Clarke Wellesbourne
A big thanks to the Wonderful Wellesbourne women of Peter Clarke. Kerry, Chloe and Sara were fantastic throughout the sale of my property and supported us by communicating at every step of the process, and bringing together quite a complex chain. They went above and beyond for us (when multiple others in the chain did not!). If you live in the Wellesbourne area and are looking to sell your property, we cannot recommend them highly enough. From the initial valuation through to finally exchanging, Peter Clarke kept us updated, were friendly, professional and proactive. Thanks ladies, you are awesome!
5/5
TrustpilotKerry and Chloe were terrific in…
Kerry and Chloe were terrific in selling a property for us. Initially, I was concerned that we would not get the interest ……how wrong was I…..I lost count of the number of viewings that kept appearing on the Peter Clarke app that also worked really well with keeping us informed with the progress of the eventual sale. Kerry and Chloe dealt with everything and sorted any problems out really quickly and gave us great confidence ….keeping both us and our buyer well informed ….and keeping on top of the buyer chain ……we have used Peter Clarke many times and have never been disappointed…….once again ….a big thankyou to you both.
5/5
TrustpilotPeter Clark provided me with an…
Peter Clark provided me with an excellent experience. Miles, Amy, and Carys Reid have all been wonderful, handling everything with professionalism. A special thanks to Carys for her quick responses and assistance in answering all my questions about moving home. I truly appreciate your help and support, Carys. Great work!
Thank you for your wonderful review.
5/5
TrustpilotKerry and her team are wonderful
Kerry and her team are wonderful! Nothing is too much trouble and they helped us all the time! Can't reccommend them highly enough! Best estate agent ever! They were always available and solved the many problems that occur when buying and selling your house. They went above and way beyond what we expected of an estate agent, and fought many battles for us. Took our worries on their shoulders all the time! Brilliant! Brilliant! Don't go anywhere else folks!
5/5
TrustpilotWe built a good, fun friendship.
We recently moved into a new home and Renee and Jacqueline were a brilliant help and support throughout the buying process.
What a lovely review, thank you. It was an absolute pleasure to assist you with everything and more importantly that you like your choices! Good luck in your new home, from all the Team at Peter Clarke & Co.
5/5
TrustpilotOutstanding
Exceptional from start to finish… The Dream Team…my house was Sold within 9 weeks…communication was excellent and I was immediately put at ease by Sally upon our first meeting…especially after having a very bad experience with 2 other local agents previous to this,I was sceptical to say the least.Professional Courteous Understanding and Patient and very very Competant…I cannot thank you all enough for all of your hard work, 3 strong offers on the first viewing and a sale to follow…now completed 🥳Thank you to Sally and your great Team..I work in property and the best agents I have come across in all my years ⭐️⭐️⭐️⭐️⭐️
Thank you very much for the exceptional review.
5/5
TrustpilotHighly recommend!
I recently purchased a property in Solihull through Russell Patterson and I can honestly say that the service he provided was absolutely superlative! I never expected to become a home owner after viewing just a single property but to my surprise we were fortunate enough to have experienced a seamless and almost effortless process completing within 2 months during the busy stamp duty holiday period. I’m sure that we can attribute much of this to Russell having matched us to the right property and expertly negotiated our purchase. I don’t think we would have managed to get hold of our new home without Russell’s help and expertise so I am very grateful and would highly recommend Russell to anybody looking to buy or sell their property. Compared to dealings with a different local agent, I found that Peter Clarke estate agents offer a much more tailored service with, in my view, a more successful business model with superior communication and less stress.
Christina, thank you so much for the positive feedback.
5/5
TrustpilotExcellent Customer Service
From the initial viewing Peter Clarke were Professional, Kerry and her team, went above and beyond on whats been Rollercoaster journey. Nothing ever seemed too much trouble.All viewings with feed back cards left with comments, very positive, they have handled my sale with utmost efficiency, keeping me updated at all stages.I would highly recommend Peter Clarke Wellsbourne,Kerry, and girls Thank you,
Thank you Jenny for your kind review and we are sure you are going to love your new home.
5/5
TrustpilotPositive experience from start to finish
I had the pleasure of dealing with Russell and the team at Peter Clarke for the purchase of my new home January - June 2021. At the beginning of my journey I felt Russell looked after me brilliantly. All of my viewings were all arranged quickly and with issues arising when it came to the actual legal work of the sale (between all parties). My solicitors also commented everything had been done very well throughout. Russell maintained regular communication with me every step of the way. I am very happy to personally recommend the team here at Peter Clarke to anyone as I had nothing but a positive experience from start to finish.
Thank you!
5/5
GoogleSince moving into our property, The staff at Peter Clarke (in particular Josh) in Stratford Upon-Avon have been brilliant. The inventory provided was the most thorough we have ever seen and they were really helpful during the move. Since then any issue we have had have been swiftly dealt with (usually in less that 24hrs) as well as taking the time to call and find out how well the issues were dealt with and asking if they can do more. we have rented several properties from different estate agents over the years... Peter Clarke is by far the most efficient and dedicated estate agents we have worked with.PositiveResponsiveness
Thank you very much for your review, it's great to hear you are happy with our service!
5/5
TrustpilotSelling our rental property through…
Selling our rental property through Peter Clarke Estate Agents was easy and smooth.
Wonderful to hear, thank you!
5/5
TrustpilotExcellent service from Peter Clarke’s
Excellent service from Peter Clarke’s , especially Russ ! We had our sale & purchase & mother in laws sale going through at the same time, plus I had really bad Covid , he dealt with everything ! The one sale was a bit of a nightmare & required lots of attention but Russ dealt with it like a true professional ! Couldn’t have done either without him, would definitely recommend Peter Clarke’s to anyone !
Many thanks for the review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Clarke and Co's Stratford-Upon-Avon office has 530 reviews across two platforms: 77 on Google, 453 on Trustpilot (across the whole business).
Peter Clarke and Co Stratford-Upon-Avon is rated 4.7 out of 5 across all 530 reviews, and 4.7 out of 5 on Google from 77 reviews.
Peter Clarke and Co Stratford-Upon-Avon, 53 Henley Street, Stratford-Upon-Avon, CV37 6PT.
