Peter Clarke and Co Stratford-Upon-Avon reviews

★★★★★ 1/5

Trustpilot

Bias application selection process.....

Bias selection process not sure if the landlords are aware as potentially losing out of prospective tenants. There is an application process before any checks. Once your application is successful then they carry out checks. It's been a complete waste of time travelling all the way for 4 hours to view their properties. The first property apparently been let and offered to view another one which had a lot of applications then was shown another one that had not yet been listed and was told by Monika I was 1st on the list of applications for that particular property - This is where Peter Clarke does it's bias selection - Was told my application did not get selected. Avoid if you don't want your time wasted.

Emma · 13 February 2024

★★★★★ 5/5

Trustpilot

Great service

We sold our house with Peter Clarke and were very happy with them, Giles, Pav and Matthew were brilliant. We had no issues with viewings and great feed back afterward, and up dates throughout the time the house was on the market. Any questions were quickly answered. Pav was great dealing with negotiations and put up with my endless questions. I wouldn’t hesitate to recommend using Peter Clarke in Leamington. A first class service and highly recommend them to anyone thinking of selling their home.

Pinkandfluffy50 · 15 December 2023

★★★★★ 5/5

Trustpilot

I had an excellent experience…

I had an excellent experience purchasing my property thanks to Pav. From start to finish, she was efficient, knowledgeable, and incredibly professional. She clearly knew the process inside out, and everything ran so smoothly because of her expertise and organisation.

Sue · 18 May 2026

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

Just to say what a team Renee and Jacqueline have been with the purchase of my property. Honestly the best customer care I have ever ever experienced. This purchase would never have happened without their expertise, knowledge, dedication, contacts and persistent efforts. Their open and direct honesty throughout the process I really valued and welcomed. They certainly possess outstanding communication skills and a real empathy for their clients. Highly recommended and I cannot thank them enough, well done girls!

Mrs · 26 October 2025

★★★★★ 5/5

Trustpilot

Thank you Peter Clarke

Chloe at the Wellesbourne branch has been amazing from start to finish! She has answered every query and responded to every email or phone call in a timely manner. When I have been chasing my tail, trying to get things finalised, she has been available to support me. Moving house is always going to be a stressful event but Chloe has done everything possible to keep stress levels to a minimum. If I move again, Peter Clarke will be my agents of choice!

Angelique · 22 October 2025

★★★★★ 5/5

Trustpilot

A great purchase experience with Peter…

A great purchase experience with Peter Clarke - Leamington. A very professional agency enhanced by friendly and helpful staff. Special thank you to Pav for all her hard work and professionalism.

Stu · 21 October 2025

★★★★★ 5/5

Trustpilot

Professional service

The sale of my mother’s house who had just recently passed away was a very difficult time for me but Matt, Pav and the team were so kind and professional it was much easier than I had thought it would be.Five stars for communication, from adequate notice of viewings to feedback and then progress of the sale without being nagged, nothing seemed to be too much trouble. They found lovely purchasers very quickly and the sale went through without any problems. Thank you Peter Clarke Leamington for helping me through this sad time, I will certainly use you again and recommend you to family and friends.

Jane · 19 October 2023

★★★★★ 5/5

Google

Highly Recommended - Excellent Service from Peter Clarke Letting Agency. We recently concluded our tenancy managed by Peter Clarke Letting Agency and we wanted to express our sincere appreciation for their outstanding service throughout the entire period. From the initial application process to the final handover, their professionalism was consistently evident. What truly stood out was their incredibly quick response time to any queries we had. Whether it was a minor question or a more significant issue, the team at Peter Clarke were always prompt and efficient in their communication, which provided immense peace of mind. We would particularly like to commend Emma Zyko. Her dedication, efficiency, and friendly approach were truly remarkable. Emma was always a pleasure to deal with and went above and beyond to ensure everything ran smoothly. Overall, we highly recommend Peter Clarke Letting Agency to anyone seeking a reliable and professional letting service. Their commitment to their tenants is clear, and their team, especially individuals like Emma Zyko, are a real asset. Thank you for a positive and well-managed tenancy.

Arun · 11 April 2025

★★★★★ 5/5

Trustpilot

Excellent service

I changed to Peter Clark after my house had been on the market unsuccessfully with another agent. Within the week I had 4 viewings and an offer over my asking price. Giles made the whole process seemless, supporting me right through to exchange. They provided excellent photographs and some great drone footage. The walk through video also presented the property really well. Communication within the whole office was excellent, all knew who I was and about my property in detail. It’s been an excellent service, thank you.

Philippa · 27 September 2023

★★★★★ 5/5

Trustpilot

Prompt, clear, kind

Pav made home buying for us first time buyers so pain free. She was always at the end of the phone responding to every query with clear explanation, knowledge, and kindness. We couldn’t have had a better Estate Agent! I would highly recommend Peter Clark to anyone.

Liv · 17 February 2026

★★★★★ 1/5

Google

Before I begin it is unsurprising to read that most positive reviews are to do with home sales - in my own PERSONAL experience when PC&Co have your money, they are finished with you!!! I have never experienced discrimination on the level I have from Peter Clarke and Co which has now caused me serious destress and they also don’t care. I have enquired about some building works on a communal building my flat is located in. As Peter Clarke and Co didn’t ‘order’ the works they have literally told me they are unwilling to discuss it. Harriet is by far one of the rudest people I have EVER spoken to on the phone, huffing and puffing and cutting me off to tell me she ‘wants to go home’. When Michael is done talking to you, he ignores you. I also have NEVER had to seek advice from a solicitor before. Before renting to me PC&Co knew I had certain health conditions and the response I have had is not only unkind, but actually discrimination. They have made me feel so terrible and worthless for things that I cannot control. If you suffer with any form of health condition DO NOT become a tenant with this agent. They will only find you an ‘irritation’ for what I can only presume is small charge they get for managing. I am now being ignored no matter who I email. I have actually asked Michael for a document letting me know what PCCo’s internal obligations to tenants are - this has been ignored - I asked Harriet for this on the phone. I have asked for the details of the individual I need to begin an internal complaint, ignored. I am not even sure it is completely legal to refuse these documentations and details if asked. The person responsible for this company seriously needs to consider some further training in basic customer service and compassion for these (seemingly) arrogant and offensive agents. If a response is left to this publicly I am sure it’ll all be my fault - they are full of words and very little action. They actually have not the single interest in even trying to disguise their absolute disdain for you. Michael even commented that ‘works would not stop because of me’ - I never asked them to. PC&Co also knew these works were beginning and failed to be transparent of the gravity of the situation and impact it’d have on peoples lives. That was my qualm. Only in Stratford Upon Avon ehhh!!! They’ll be very glad too hear I won’t be renewing my contract, but certainly not as glad as I am. I’m sure I will also be completely ‘paid back’ in my checkout process and I’m sure I’ll be getting plenty of emails from them about ‘what they want’. A service poorer I am yet to encounter. Even last year a few days before x-mas I locked myself out and though they held a key they refused to assist me but to give me the number of a ‘locksmith’ … 80£ later. In the communal area I reside in I know one thing, I am not alone in my ideas of this companies attitude. Even the lady who comes and does inspections likes to comment on your personal decor and a more sarcastic person I’m yet to meet. Once they have your money they’ll be done with you and with my already pre existing issues I now have to spend time wasting the remainder of my tenancy filling out paperwork for ombudsmen and the like. You know I wasn’t even allowed too move out on July 1st even though I pay my last rent this month … me thinks that’s due to the place being covered in scaffolding with workmen right outside the window drilling into the walls. Curious right??? On a slightly different matter. 1. Recently received a revised ‘fire’ documentation even though the electrics cupboard for the area is full of other neighbours junk and flammable liquid. I don’t understand how this has been verified and signed off. Oh well, at least that cupboard is only underneath my kitchen. Customer service - What service??? Reliability - 0 Kindness and Compassion - Nope!!!

Wade · 20 July 2023

★★★★★ 5/5

Google

I was very impressed with the Team at Peter Clarkes with the recent sale of our property. Right from the start of the sale process, Camilla and the team dealt with it in a very professional and timely manner. Whenever any information was …

Jonathan · 17 April 2025

★★★★★ 1/5

Trustpilot

Discriminatory, ignorant, arrogant and offensive.

Before I begin it is unsurprising to read that most positive reviews are to do with home sales - in my own PERSONAL experience when PC&Co have your money, they are finished with you!!!I have never experienced discrimination on the level I have from Peter Clarke and Co which has now caused me serious destress and they also don’t care. I have enquired about some building works on a communal building my flat is located in. As Peter Clarke and Co didn’t ‘order’ the works they have literally told me they are unwilling to discuss it. Harriet is by far one of the rudest people I have EVER spoken to on the phone, huffing and puffing and cutting me off to tell me she ‘wants to go home’. When Michael is done talking to you, he ignores you. I also have NEVER had to seek advice from a solicitor before. Before renting to me PC&Co knew I had certain health conditions and the response I have had is not only unkind, but actually discrimination. They have made me feel so terrible and worthless for things that I cannot control. If you suffer with any form of health condition DO NOT become a tenant with this agent. They will only find you an ‘irritation’ for what I can only presume is small charge they get for managing. I am now being ignored no matter who I email. I have actually asked Michael for a document letting me know what PCCo’s internal obligations to tenants are - this has been ignored - I asked Harriet for this on the phone. I have asked for the details of the individual I need to begin an internal complaint, ignored. I am not even sure it is completely legal to refuse these documentations and details if asked. The person responsible for this company seriously needs to consider some further training in basic customer service and compassion for these (seemingly) arrogant and offensive agents.If a response is left to this publicly I am sure it’ll all be my fault - they are full of words and very little action. They actually have not the single interest in even trying to disguise their absolute disdain for you. Michael even commented that ‘works would not stop because of me’ - I never asked them to. PC&Co also knew these works were beginning and failed to be transparent of the gravity of the situation and impact it’d have on peoples lives. That was my qualm.Only in Stratford Upon Avon ehhh!!!They’ll be very glad too hear I won’t be renewing my contract, but certainly not as glad as I am. I’m sure I will also be completely ‘paid back’ in my checkout process and I’m sure I’ll be getting plenty of emails from them about ‘what they want’.A service poorer I am yet to encounter. Even last year a few days before x-mas I locked myself out and though they held a key they refused to assist me but to give me the number of a ‘locksmith’ … 80£ later.In the communal area I reside in I know one thing, I am not alone in my ideas of this companies attitude. Even the lady who comes and does inspections likes to comment on your personal decor and a more sarcastic person I’m yet to meet.Once they have your money they’ll be done with you and with my already pre existing issues I now have to spend time wasting the remainder of my tenancy filling out paperwork for ombudsmen and the like. You know I wasn’t even allowed too move out on July 1st even though I pay my last rent this month … me thinks that’s due to the place being covered in scaffolding with workmen right outside the window drilling into the walls. Curious right???On a slightly different matter.1. Recently received a revised ‘fire’ documentation even though the electrics cupboard for the area is full of other neighbours junk and flammable liquid. I don’t understand how this has been verified and signed off. Oh well, at least that cupboard is only underneath my kitchen.Customer service - What service???Reliability - 0Kindness and Compassion - Nope!!!

Wade · 22 June 2023

★★★★★ 1/5

Google

I wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet. Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical. On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser. Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited. We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle. We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was! As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.

M · 15 June 2023

★★★★★ 5/5

Google

Absolutely excellent throughout an often fraught two year process. What stood out was how even when I had marketed with other local and online agents, and especially when I was having jitters while selling with PC, Jonathan Joy was unfailingly helpful, understanding , supportive, proactive and problem-solving, and above all brilliant at his job. Agents have a great deal to put up with from buyers (myself included!) and often have a poor reputation, and yet throughout the lengthy and complicated process, everyone was meticulously professional, absolutely lovely to deal with and always good-humoured. Thank you all, so much, for seeing it through as Lettings' and sales' agents. I can't thank you enough.

Heidi · 15 June 2023

★★★★★ 5/5

Trustpilot

An estate agent that really cares

My journey to move home actually began back in 2020. I made a purchase from Peter Clarke and Co for a lovely apartment. The whole process was quick and painless and I reached completion within 8 weeks. During this period, I was constantly kept informed on progress and any potential issues were quickly flagged and dealt with. My initial impression was that this estate agent really care as opposed to just trying to make a sale. It was evident the amount of time and effort they put in at every stage and they really did their best for me to make the process as easy as possible. Move forward 2 years and I was on the move again, be it at one of the most challenging times of all with the pandemic and associated budget crisis. Due to the good experience I had previously had, I decided to ask them to sell my place to move back down South. It was not easy and really took some effort, but the team really looked after me. The level of customer service received was always polite and professional. Despite the many challenges of the current times, they managed to sell my place and help with the many challenges and blockers along the way. I would personally like to thank Renee, Matthew, Jane and the rest of the team. I will always remember and be grateful for the excellent service I received.

Neil · 23 May 2023

★★★★★ 5/5

Trustpilot

Excellent Professional Selling Experience

We invited Peter Clarke estate agents to value our home initially because they were selling the new build property we were interested in buying. Matthew Corrall impressed us from the very beginning with his presentation, research and knowledge of the property and local area. Matthew dealt with the whole process of the sale which made everything straightforward from start to finish. An estate agent’s reputation is dictated by the knowledge and professionalism of its staff, Matthew is a great asset to Peter Clarke’s agency and we would not hesitate to recommend because of our confidence in him.

Janet · 4 May 2023

★★★★★ 5/5

Trustpilot

Happy House Move

We recently moved house and had the good fortune of using the services of Peter Clarke and Co at their Shipston on Stour Office.Sally and her team - Kim and Sophie, are fantastic.  They handled both the sale of our property and our onward purchase with superb efficiency.The reason things went smoothly was the excellent level of  communication that Peter Clarke maintained between all parties, nothing was too much trouble, and they always answered our calls and queries promptly.  We would highly recommend Peter Clarke & Co with confidence as they do an excellent job.

Les · 5 March 2023

★★★★★ 5/5

Trustpilot

Helpful and responsive

Pav was very helpful, always responded to our queries and kept us up to date. Would recommend.

Laura · 9 December 2025

★★★★★ 5/5

Trustpilot

Amazing service!

As one of the most stressful experiences most can go through, the girls at Peter Clarke helped ease through the sale of my house with the minimum of fuss and hassle. They ensured that I received the offer that I wanted on my house, and went above and beyond when after having an offer accepted on a house to buy there were issues up the chain. I can not rate Kerry, Sara and Chloe highly enough!

Richard · 24 August 2025

★★★★★ 5/5

Trustpilot

My first impression of Renée was spot…

My first impression of Renée was spot on, from the day she called to value my property right through to completion. I trusted her implicitly as she talked me through the initial process and we spoke regularly from that point on. The feedback cards after each viewing were really helpful and I honestly felt she was as delighted as I was when we received the offer I accepted. My property was listed on 19th October, open house booked for 29th October with sale agreed 2nd October 2022. Completion was 16th January 2023. 8 offers from 9 viewings! Renée and the team were so professional throughout and a credit to Peter Clarke. I would have no hesitation in recommending. Thank you

Bev · 23 February 2023

★★★★★ 5/5

Trustpilot

Thank you - A great experience!

Buying a house or apartment can be really stressful but I can honestly say that Renee and Jacqueline at Peter Clarke in Leamington made the whole process from start to finish an absolute pleasure. They both gave me really good advice and did everything that they said they would do. I can’t thank them enough.

Susie · 9 September 2024

★★★★★ 5/5

Google

We had a very positive experience with Peter Clarke throughout our tenancy. The property was well managed, and the check-out process was smooth and fair. Overall, a stress-free and professional service. Karen Hudson, who is the Tenancy Manager, is highly professional and responds to emails promptly. She always made sure to follow up on maintenance and gave helpful advice.

Nivrutti · 12 January 2026

★★★★★ 5/5

Trustpilot

Fantastic!

Fantastic service from Renee and all the team at Leamington Spa. Professional, caring and respectful thoughtout the sale of my parents home from beginning to end. My Father moved to a Nursing Home and Renee made sure the sale of the house went as smoothly as possible. A difficult situation for the family was made so much easier knowing that Renee was tying up all the loose ends to make sure the sale ran smoothly for us. Cannot recommend this Estate Agents highly enough. Thankyou!

Mr · 19 November 2022