Andrew Grant Stratford-upon-Avon reviews from buyers

4.0

★★★★★

1 review from buyers · all 31 reviews

2-3 Union Street, Stratford-upon-Avon, Warwickshire, CV37 6QT

1 review of Andrew Grant's Stratford-upon-Avon office come from buyers, rated 4.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.

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1 review from buyers, from every platform, shown as written. First names only.

4/5

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We were reasonably pleased with Andrew Grants in Stratford upon Avon. We did find they were sometimes not as committed as they could have been. We felt sometimes things were made more difficult than they actually were. On completion we were brought the keys as they were in the area, which was kind but no personal touch like most other agents we have dealt with. Such a shame really.

Lynne · 21 February 2017

Agent replied · 2 March 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible. Please contact us on 01789 294444, or email stratford@andrew-grant.co.uk Kind regards, Andrew Grant Customer Support Team.

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1 review from buyers, rated 4.0 out of 5 on average. For example, Lynne wrote: "We were reasonably pleased with Andrew Grants in Stratford upon Avon. We did find they were sometimes not as committed as they could have been. We felt ..."

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The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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