Trusted Agent profile · Stratford-on-Avon
★★★★★
1,594 reviews across 2 platforms
Bridgeway, Stratford, CV37 6YX, Stratford-on-Avon, CV37 6YX
Part of Knight Frank, see every office.
Knight Frank's office in Stratford-on-Avon, at Bridgeway, is rated 4.9 out of 5 across 1,594 reviews on two platforms, including 120 Google reviews rated 5.0.
Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Ehteshaam
I've been using Knight Frank for 3 years and their service is impeccable. Recently I reached out to Ehteshaam Ahmed for help with my property, he was extremely helpful and went out of his way to help.
Thank you for your thoughtful review! I am very glad I could be of assistance. As mentioned before, please do not hesitate to reach out if you need any further help.Kind regards,Ehteshaam
5/5
TrustpilotKnight Frank - Excellent Managing Agents
Knight Frank is a very professional Managing Agent. I rented a property in Chelsea from them for 3 years and the Property Portfolio Manager, Lee Murad, was at all times both attentive and responsive.He was a pleasure to deal with.
Dear Brian, Thank you so much for the recognition. It was a pleasure being your property manager over the last few years. I wish you all the best in you new home. Kind regards, Lee
5/5
TrustpilotProfessional, efficient and responsive
I recently engaged with Nick at the Knight Frank Fulham office on a purchase acting for the seller. The process was efficient with impressive levels of communication, actionable feedback and clarity on steps and timelines. Would be happy to recommend this firm and this office
Thank you Colin for your review, you were an absolute pleasure to deal with and I am so pleased I could assist in securing your new home. Looking forward to completion day, many thanks, Nick.
5/5
GoogleKnight Frank was acting for us in the sale of our house and was also handling the sale of the house we were buying. Samantha achieved a very quick sale for us and was always helpful and professional. The purchase proved more problematic but Will Ward-Jones got us there through sheer grit and determination! The Knight Frank team has provided us with an excellent service, communicating with everyone in the chain to keep us up to date with progress throughout a process that at times was extremely frustrating. I would highly recommend them!
Hi Jo, thank you for your review. Your comments have been passed to Sammi and Will. It was a challenging one, but so glad we got there in time for you to spend Christmas in your new home. We all hope that you will be very happy there.
5/5
TrustpilotLouna from Knight Frank Review
It was great working with Louna. Whenever we had any queries, she was very quick to respond and well informed. She made the whole process of leasing an apartment very smooth and efficient.
Dear Matthew,Thank you very much for your kind words- I wish you guys a fantastic time in your new home.Kind regards,Louna
5/5
TrustpilotConsistently professional and helpful
I've had an extraordinaly experience working with Scott Eddy. He goes far beyond what is necessary and always keeps me informed of the situation. I'm personally very grateful of all the assistance he has given me.
Dear Rory,Thank you so much for your kind words, it is a pleasure working with you. I very much appreciate your patience, we got there in the end!Best wishes, Scott
5/5
GoogleSamantha Holton, Has been a pleasure to deal with whilst I was purchasing a new property. It's unheard of this day and age for someone to instantly get back to you. Samantha, was always contactable, came back to any questions extremely quickly and went that extra mile to help. I had quite a difficult purchase situation and without Samantha I don't think this would have happened. She was just brilliant and I would Highly recommend her any person looking to sell their property.
Many thanks for taking the time to review our service. We look forward to working with you in the future.
5/5
TrustpilotIncredible service
An extremely efficient and super professional team with special mention to Omar Areef and Harriet KapadiaWell done!!
Thank you so much for your kind review, it was a pleasure to work with you. We look forward to working with you again. Harriet and Omar
5/5
TrustpilotLouna was extremely helpful and…
Louna was extremely helpful and attentive throughout the process of finding a flat, and always friendly and happy to answer any questions. Would definitely recommend for these reasons.
1/5
TrustpilotVery poor
Very poor. Offer accepted and then find out accidentally from an acquaintance we have been gazumped with a cash offer accepted. Had to call the agent to find out it was true. Not Impressed at all.
We were so sorry to hear about the difficulties you faced with your recent property offer. We have since spoken, and I’ve explained the circumstances. We strive to provide the best possible customer experience, but the property market is filled with challenges and can be stressful. We will continue to do everything we can to help you find the right property and look forward to helping you in future.Best wishes, Louise Glanville
5/5
TrustpilotShehzad Ahmed is great
I want to highlight the great job Shehzad Ahmed did. He was assigned our property that we rent out. He was always very attentive and you could trust him to get things done. I would get a message back within minutes of contacting him.
Thank you Kevin for your kind words. It has been a pleasure assisting you and your property. Shehzad
5/5
TrustpilotProperty management team
I’ve had the pleasure work with KnightFrank for the last couple of years. They offer great and responsive service in properly management. Toru Yoshioka - our property manager in particular - has been outstanding in resolving issues with the tenants and anything property-related.
Dear Rodion Thank you for the time to leave such a positive review.I am delighted to have been able to assist you.Please do contact me if you require any further assistance or support.Kind RegardsToru Yoshioka
5/5
TrustpilotMr Nicole Fingerhut is very excellent professional
Mr. Nicole Fingerhut Tenancy Progressor, is very honest and competent professional. His sense of responsibility and honesty has always impressed me. I highly admire him so much. His support has been a great help. Thank you very much.
Hi, thank you very much for your kind review, we hope your move in went well and you enjoy living in your new home.
5/5
TrustpilotGreat experience at renewals
We have been supported by Knight Frank for a few years and the experience has always been very good. More recently, Laura from Renewals has provided really excellent and proactive assistance in the renewal process.
Thank you Massimo for your kind words. It was a pleasure assisitng you. Laura
5/5
TrustpilotDiligent professionals that distinguish from other estate agents
Knight Frank were the appointed estate agent for a property we have just purchased. Whereas other estate agents had dismissed us, Knight Frank took us seriously, were supportive, and provided services in order that we could be progressable.
5/5
TrustpilotSuper helpful property management and…
Super helpful property management and letting services Yemi and Summer of Knight Frank have been great in managing our property and tenancy changes. Very professional, responsive, and so pleasant to work with. Thank you from your tenants!
Dear Kelly,Thank you so much for your kind words! We’re thrilled that we could get everything sorted out for you. If there’s anything else you need in the future, please don’t hesitate to reach out.Best wishes,Yemi and Summer
5/5
GoogleWe have been dealing with Will since last June over the sale of a building plot and our family Home. Thoughout this time he has been charming, quick to respond to queries and kept us and the purchasers well informed at all times. Both sales are now completed and we are very grateful to Will for making it on the whole 2 stress-free Sales ! He is a credit to KF and our purchasers agree too. It is also worthy of mention that whilst Will did a fantastic job for us it was a great team effort from James Way, Lauren and of course Sue who did most of our viewings for us - well done guys. One other very valid point is that one of KFs competitors came to do a valuation and they valued the 2 sales by less than over £400,000 than we eventually achieved !
Thank you for taking the time to review our service. Your comments will be passed on to Will, James, Lauren, Sue and the rest of the team at Knight Frank. We look forward to working with you in the future.
5/5
GoogleI cannot rate Samantha highly enough. Nothing was too much trouble and she showed a professionalism and attention to detail which instilled a great degree of confidence. What was especially reassuring was her regular contact with us between agreeing the sale and the exchange of contracts. This is always the most stressful period of any property transaction and yet she liaised with both parties and their solicitors and ensured that everyone knew exactly what was happening at all times. We would have no hesitation about asking her to act for us again.
Thank you for taking the time to review our service. We will make sure that your very kind words are passed on to Samantha.
5/5
GoogleHaving purchased our property through Knight Frank and being extremely pleased with the professionalism of the service provided by Samantha Holton in monitoring and driving through to completion we had no hesitation when it came to selling to commission Knight Frank and Samantha again. When the sale started to become protracted she worked proactively to get the sale across the line and kept us calm at the stressful moments. We would have no reservation in recommending Samantha and Knight Frank.
Thank you for taking the time to review Knight Frank and the service you received from Samantha. We look forward to acting for you again.
5/5
TrustpilotSeamless Property Management Experience with Knight Frank
Knight Frank manages the flat I currently rent, and my experience with them has been flawless. The contract signing process was hassle-free, and our property manager, Brigette Bulan, is highly responsive to our queries, ensuring that any issues we encounter are promptly resolved.
Dear IlkerThank you very much for your kind words. You have been an absolute pleasure to have worked with for the renewal of your lease. Kind regardsBrigette
5/5
TrustpilotOllie Hayden knight Frank exceptional
Ollie Hayden helped us with a rental in Belgravia he was the best professional personal and went the extra mile: if you need a rental in the area there is no one better than him, cannot recommend enough
Thank you Magz, it was an absolute pleasure working with you and don’t hesitate to reach out should you ever need anything in the future.
5/5
TrustpilotBeth done a wonderful job with viewing…
Beth done a wonderful job with viewing at our property, she was extremely professional and had definitely done her research about the house! Great experience, would definitely work with her again.
Hi Luke, thank you for your review. It was a pleasure working with you and I’m sure we will cross paths again in the future! Best, Beth
4/5
TrustpilotBrigette in Renewals dealt with the…
Brigette in Renewals dealt with the tenancy renewal of one of my properties in a professional and efficient manner. Brigette conveyed my instructions to the tenant to conclude a positive renewal for a further term.
Dear Alison,Thank you for your feedback. I am pleased we achieved a good result for the lease renewal. Kind regards,Brigette
5/5
TrustpilotVery good letting team in Kensington
Very good letting team in Kensington. Professional, customer friendly: it delivered precisely what it said it would on their availability of interested tenants, quickness of getting a tenant, and on price.
Dear Emmanuel, Thank you for your very kind review. It was a pleasure to work with you to secure the new Tenancy. The process was very enjoyable, and we look forward to working with you again in future. Best wishes, Charlotte
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