Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKnight Frank have just managed to sell my house in Leamington Spa without it even going on to the market!. Samantha had a client looking for a property and the process was very efficient and took 6 weeks from the first viewing to completion. It was refreshing to deal with someone who is professional - and also likeable and Samantha had a good rapport with both myself and also the buyers - keeping everyone informed which was necessary to meet the buyers’ timescales. First class service and I would definitely recommend Knight Frank.
Rachel · 11 October 2021
Agent replied · 23 October 2024
Hi Rachel, so pleased we could get this through so quickly for you. Thank you for the kind feedback and I wish you all the best with your future plans.
★★★★★ 5/5
GoogleSold a second property in 2 years through James Way at the Stratford office and again received a 5 star service. Highlights are that his estimate of the likely selling price was close to, but less than, what was actually achieved and he recommended a process (offers-over and a closing date) that worked well for a pretty special property. Finally but importantly to me, Knight Frank staff handled all the viewings (100+!!) and managed the process to a successful conclusion some 4 weeks after going to market. Very impressed and they earnt their fee. In my opinion Knight Frank Stratford are very professional and twice now have avoided the usual estate agency ploy of over-valuing a property to get the business and then having to manage the owner's expectation downwards.
Chris · 11 October 2021
Agent replied · 23 October 2024
Thank you very much, Chris, for your 5-star google review. It was a pleasure to act for you in the sale of your property. We very much look forward to being of assistance with your property matters in the future.
★★★★★ 5/5
TrustpilotThey clearly got the valuation spot on…
They clearly got the valuation spot on and found us a high quality purchaser immediately from someone already on their books. We then had a long and protracted issue with our forward purchase. Knight Frank were incredibly pro-active throughout and got the whole chain over the line. I cannot recommend them highly enough !
Joseph · 15 March 2024
Agent replied · 23 November 2024
Thank you for taking the time to write such a positive review. The whole team here are thrilled with the news that we have exchanged contracts on your fabulous home and wish you the very best with the fabulous new home you have purchased.
★★★★★ 5/5
TrustpilotI really appreciated the support of Laura Heron
I really appreciated the support of Laura Heron, from Renewals for Notting Hill. Laura took the time to listen and understand my specific situation. She spoke for me to the landlord and was able to achieve a significant improvement versus the initial position. Thanks a lot for your help !
Xavier · 28 May 2024
Agent replied · 23 November 2024
Thank you Xavier for your kind words. It has been a pleasure helping with the renewal and I look forward to working with you next year. Laura
★★★★★ 5/5
TrustpilotNaeto Soludo
We have just moved out of our long-term rented property which was an emotional process. I just want to give a shout out to.Naeto Soludo who was professional, had a friendly manner and was able to lead us through the process to conclusion.
Jemma · 16 September 2024
Agent replied · 23 November 2024
Hey Jemma, thank you so much for your kind words, it was lovely working with you and Stuart. Wishing you all the best in the future. Kind regards, Naeto
★★★★★ 5/5
TrustpilotFreddie, Molly, Patricia and Kim at Knight Frank provided a responsive, professional service and delivered the results we wanted.
We used Knight Frank to market our house in Greenwich. Freddie, Molly, Patricia and Kim at Knight Frank provided a responsive, professional service and delivered the results we wanted. We've worked with them several times over the last few years and I'm happy to recommend this team.
Elizabeth · 8 July 2024
Agent replied · 23 November 2024
Thank you for your kind words Elizabeth, it’s a pleasure working with you! Please do let us know if we can help elsewhere.
★★★★★ 5/5
TrustpilotAn absolute star!
Our Knight Frank property manager Catrin Baker, is a superstar. We had some teething problems when we first moved into our flat and she has been brilliant at dealing with the issues as quickly and effectively as possible. She is exactly what you want in a property manager.
Bianca · 18 June 2024
Agent replied · 23 November 2024
Dear BiancaThank you for your kind words. It was a pleasure to be able to help you settle into your new home. If I can be of any further assistance, please let me know.Kind regards,Catrin
★★★★★ 5/5
TrustpilotInes Santos - Feedback
I found Ines (Santos) to be incredibly friendly, helpful, responsive, professional and responsive during our entire letting process. It was a refreshing change from the usual experience I had in previous processes, and given my experience, I would be excited, and frankly prefer, to engage with Knight Frank in the future.
Peter · 19 April 2024
Agent replied · 23 November 2024
Thank you so much for your kind words, Peter. I am so excited for you and Kaitlyn, it is such a great flat!I hope you are very happy there, see you around Notting Hill!Ines
★★★★★ 5/5
TrustpilotBrigette from Renewals
We have had a great experience with Brigette. Throughout the process of negotiating our tenancy agreement extension, she has been professional, responsive, and accommodating. Her clear communication and willingness to address our needs made the entire process smooth and stress-free. Thank you for your assistance on this matter Brigette!
Paloma · 22 May 2024
Agent replied · 23 November 2024
Dear PalomaThank you for your kind words and for being patient with the whole process. I am glad we managed to find a solution that works for everyone. Kind regardsBrigette
★★★★★ 5/5
TrustpilotProperty management
Chervon handled the management of my rental flat for a number of years. She was always on hand for any queries, and sorted out any issues promptly. I felt very confident leaving the property in her hands. Many thanks.
Elizabeth · 6 November 2024
Agent replied · 23 November 2024
Thank you Elizabeth for the positive review, it has been a pleasure working with you. All the best, Chervon
★★★★★ 5/5
GoogleSamantha and the team were excellent at all stages of the process and made it as stress free as possible in these difficult times. Many thanks once again.PositiveResponsiveness, Quality, Professionalism
Tomlloyd1965 · 24 October 2021
Agent replied · 23 October 2024
Thank you for your kind words Tom.
★★★★★ 5/5
TrustpilotI had the pleasure of working with Mark…
I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them again.
Lisa · 3 October 2024
Agent replied · 23 November 2024
Thank you ever so much for oyur kinds words Lisa. We are both so thrilled we could assist!Thank youMark and Priya
★★★★★ 5/5
TrustpilotLong term tenant
I've livent as a tenant in a flat managed by Knight Frank for 11 years and during that period all my interaction with the agency have been impeccable. They have been always on time and kept me informed when the situation required it.
Paul · 30 August 2024
Agent replied · 23 November 2024
Dear Ovidiu,Thank you for your kind words, it was a pleasure to assist you! All the best,Shannon
★★★★★ 5/5
TrustpilotVery good service
We have had a very good experience in dealing with Knight Frank thus far. Gary Weatherall has been managing our property has been quick and helpful in dealing with questions coming up.
陶媛慧 · 14 May 2021
Agent replied · 23 November 2024
Thank you for your review. It is a pleasure working with you. Gary
★★★★★ 1/5
TrustpilotIf I could give a 0 here I would.
If I could give a 0 here I would.I contacted Birmingham office and spoke to a Mr Charles Shephard.He came out to have a look and said he would email back a valuation the next day.One week later he said he would send it immediately and still no email.After 10 days I called him and he gave me the valuation over the phone and said he would not need to send the email.How unprofessional is that. Sadly he has not responded to emails or phone calls and voicemails left over a week now.Beware.
Mr · 27 May 2024
★★★★★ 5/5
TrustpilotAmazing service from Walid
Walid at Knight Frank was excellent from start to finish!We viewed multiple flats with Walid and he didn’t settle until he found the perfect option for us, also kept us updated throughout the whole process.Thanks for putting everything together Walid, we would definitely deal with you again.
Joe · 14 June 2024
Agent replied · 23 November 2024
Dear Joe,Great pleasure to work with you, I’m glad we found you the right property in the end and very much hope you enjoy your new home.Look forward to working with you again,Walid
★★★★★ 5/5
TrustpilotA good experience
I've been recently renting through Knight Frank, and it's a positive experience. The communication with the letting agency is very good. Any concerns or questions I had were addressed promptly, making me feel valued as a tenant.Satisfying customer service, transparent communication, it's a reliable and professional letting agency for a stress-free renting.
Marzena · 8 March 2024
Agent replied · 23 November 2024
Dear Marzena, Thank you very much for taking the time to provide this review. I will continue to provide support throughout your tenancy as and when needed. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotKnight Frank at Belsize Park are great!
Knight Frank at Belsize Park have been managing the letting of two investment properties for me (recently my contact there has been Josh). They have been very reasonable, professional, prompt, polite and competent. I feel I can have confidence in their ability and that they care about my wishes and expectations.
Mahmoud · 28 March 2024
Agent replied · 23 November 2024
Thank you Mahmoud, we look forward to continuing to deliver and exceed your expectations this year. Best wishes, Josh
★★★★★ 5/5
TrustpilotSmooth processes, good service
I’m a tenant with a property for which Knight Frank are the estate agents. Have renewed my contract a few times now and they always ensure it’s a smooth and seamless process. Vinnie from renewals in particular handled my renewal and did an excellent job of making sure everything got done swiftly.
Manan · 6 March 2024
Agent replied · 23 November 2024
Dear Manan,Thank you for the lovely review.It has been a pleasure to assist you from your search all the way to renewing your tenancy again with us.Thank you for choosing Knight Frank once again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery good experience
We had a very good experience working with Summer White at Knight Frank Fulham.She is always very responsive, on time and give good advice.Being new to the UK, she walked us through the whole letting process explaining the different steps.I definitely recommend!
Elodie · 3 September 2024
Agent replied · 23 November 2024
Dear Elodie,Thank you for the wonderful feedback! It was a pleasure assisting you with the letting process, and I'm glad I could help make your transition to the UK smooth. I am always here to support you with any future needs. Looking forward to working together again!Best wishes,Summer
★★★★★ 5/5
TrustpilotHad a great experience with Katie and…
Had a great experience with Katie and Kavita on a complicated deal.
Jasraj · 21 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words. We're thrilled to hear you had a great experience and look forward to working with you again!
Best Wishes
Katie & Kavita
★★★★★ 5/5
TrustpilotThe team at Knight Frank ( Mark Batty
The team at Knight Frank ( Mark Batty, Eleanor Davis, Ruby Goddard and Jason Chu) have been excellent in getting some great tenants for me during the lockdown. They have ensured that the process of these overseas tenants occupying the flat ran smoothly especially during these difficult times. The property managers Ruby and Jason have liased with the tenants in regards to any issues in a timely manner and respond to my emails within a day. I would highly recommend Knight Frank ( Waterloo Branch)
Jetcocker · 11 March 2021
Agent replied · 23 November 2024
Thank you ever so much for your kind words. The teams are thrilled to hear you have had such a wonderful experience! Thank you. Knight Frank Lettings
★★★★★ 5/5
TrustpilotReview of Knight Frank’s (Lettings) Accounts Dept/Ehteshaam Ahmed
I had a very positive experience with the Knight Frank Lettings Department’s Ehteshaam Ahmed today. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter. Regards, Venetia.
V · 8 August 2023
Agent replied · 23 November 2024
Dear Venetia,Thank you very much for taking the time to leave such a glowing review! I am very glad to hear that you had a positive experience with our service. It was a pleasure to assist you with your query.As mentioned before, please feel free to let me know if you ever have any questions.Kind regards,Ehteshaam
★★★★★ 5/5
GoogleFirst class service. The solicitors on both sides seemed to have no sense of urgency but thanks to Samantha, I got things moving with the buyer and were able to complete on time. Thanks Samantha - you're a star.
Roger · 25 October 2017
Agent replied · 23 October 2024
Thanks so much for your feedback. We've passed your kind words on to Samantha.
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