Trusted Agent profile · Storrington

Henry Adams Storrington reviews

★★★★★ Great

358 reviews across 2 platforms

Mulberry House The Square, Storrington, RH20 4DJ

Henry Adams's office in Storrington, at Mulberry House The Square, is rated 4.4 out of 5 across 358 reviews on two platforms, including 165 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.

Google logo

4.8 / 5

165

Reviews on Google

This office

Trustpilot logo

193

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Storrington office, from every platform, shown as written. First names only.

5/5

Google

I have used Henry Adams as my letting agency for many years and have always found them to be extremely efficient and courteous. I am a landlord who lives abroad and Henry Adams has been absolutely wonderful, not only with the renting of the house to excellent tenants, but with the maintenance and latterly with the fairly extensive renovations I have undertaken. Those renovations have been handled by Henry Adams with such care and consideration. I would have no compunctions as regards highly recommending them as agents. I would be lost without them! GREAT staff and service.

Dulcie · 26 August 2018

Agent replied · 24 August 2024

Thank you so much for your review, we really appreciate it!

5/5

Google

5 stars! Very pleased with the overall experience from start to finish with Henry Adams! From viewing our property with Alex, speaking to Emma about our inventory and liaising with James, they have been very responsive and pro active! We received a welcome home card which was such a kind gesture! They have really found the perfect property for us and I cannot thank them more! Helen and WillPositiveResponsiveness, Professionalism

Helen · 25 August 2021

Agent replied · 24 August 2024

Thank you Helen and Will, much appreciated!

5/5

Trustpilot

Thank you so much Monique Holden and…

Thank you so much Monique Holden and Henry Adams for your fast and efficient service.All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.I am highly recommending Henry Adams for your estate Agency Services.

OMEGA · 16 March 2023

5/5

Trustpilot

Renting for ~3 years through Henry Adams

We have been renting through Henry Adams for almost 3 years, over two properties and they have been nothing short of great. They are super accommodating and have been great in helping us find the homes we needed. The team are very personable and happy to help in any way they can.

Tyler · 7 March 2025

5/5

Trustpilot

it was from the very beginning a…

it was from the very beginning a competent and efficient service . appointments kept on the dot , answers to all questions , a very pleasant exchange .

Rob · 8 November 2024

Agent replied · 29 December 2024

Thank you for your 5-star review!

5/5

Trustpilot

Iwould just like to say how well the…

I would just like to say how well the selsey branch of Henry adams worked to sell my father’s property they are so far ahead of any other estate agents in selsey ,look forward to using them when I sell mine , Lee booth.

Mr · 19 January 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave a great review of our Selsey office! :) Millie

5/5

Trustpilot

Highly Recommended!

After I am going through a hard and stressful time in my life, Charlie made the whole process of renting my next property so easy. With the help of Lesley-Anne for my second viewing. Thank you both so much.

James · 15 March 2023

5/5

Google

The Storrington team were so helpful and professional throughout our first ever renting experience. Alex specifically gave it a real personal touch during the whole process.

Natalie · 11 October 2024

Agent replied · 24 August 2024

Thank you for your review Natalie, it is much appreciated.

5/5

Trustpilot

Renting with Henry Adams

Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you

Cristina · 20 March 2023

5/5

Google

We are currently living in the US and with Alex and James' from Henry Adams marvellous help we were able to secure a house in the Storrington area. Thanks guys for your great assistance we really appreciate it! We highly recommend Henry Adams! Warren and Kasia

Spitfire · 25 August 2023

Agent replied · 24 August 2024

Thank you Warren & Kasia for your lovely review!

5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett · 27 February 2024

Agent replied · 13 June 2024

Thank you for your 5 star review.

5/5

Google

Henry Adams service is so great. The support you until you are settled in your new home. I would recommend them.

Marcia · 15 November 2024

Agent replied · 10 December 2024

Thank you for your kind review Marcia.

1/5

Trustpilot

Very disappointed to say the least

Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.

Tilly · 14 April 2023

4/5

Trustpilot

Great service from the Lettings Team at…

Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!

Mike · 31 March 2023

5/5

Trustpilot

Highly recommended

Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!

Antonia · 21 March 2023

5/5

Trustpilot

Recently moved into a rental property…

Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.

Jacqueline · 15 April 2023

5/5

Google

I have no hesitation in recommending Henry Adams - they have been responsible for a rental property that I inherited from my mother. The attention of the Lettings Manager, Nicola Croft and the rest of the staff team is first rate. The commission charged by the company is very competitive and all my queries and communications are answered promptly and efficiently. I am most appreciative of their excellent service.

Paul · 26 August 2018

Agent replied · 24 August 2024

Fantastic., thank you so much for reviewing us, we really appreciate it!

1/5

Trustpilot

Unprofessional in Selsey, West Sussex

Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.

Gabby · 11 February 2023

5/5

Google

We have been letting our property through Henry Adams for the last year. The team are efficient, reliable and have a good understanding of the needs and concerns of both landlords and tenants. We are regularly updated about property matters, and any issues are dealt with promptly. We would be more than happy to recommend this company to both landlords and tenants. Vicky and Andy Smith

Vicky · 26 August 2018

Agent replied · 24 August 2024

Excellent, thank you for reviewing us, we really appreciate it.

5/5

Trustpilot

Amazing service and always helpful

Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!

Charlotte · 13 March 2023

5/5

Google

I've been dealing with Henry Adams for years and I must say they are very helpful. Alex in the office has been brilliant, always cheerful on the phone and gets what needs doing with the efficiency I'd expect.

Wayne · 25 August 2023

Agent replied · 24 August 2024

Thank you Wayne, much appreciated!

5/5

Trustpilot

Henry Adams Estate Agents Storrington Lettings Department

I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.

Mark · 1 October 2022

4/5

Google

We were really happy for the service we received. Very helpful agents. Would definitely recommend their services

Valerie · 11 October 2024

Agent replied · 24 August 2024

Thank you Valerie.

5/5

Google

Great team, helped alot with renting and arr always willing to andwer my questions especially Chloe

Ivor · 26 August 2018

Agent replied · 24 August 2024

Thank you for reviewing us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Adams's Google reviews

Questions about Henry Adams Storrington

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Henry Adams, Storrington won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Mid Sussex won Trusted Agent.

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