Every review we hold for the Storrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHenry Adams, Storrington
I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.
Caren · 19 February 2023
Agent replied · 13 June 2024
Thank you so much Caren, we really appreciate your review!
★★★★★ 5/5
TrustpilotLorena has been brilliant in helping…
Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁
Jade · 22 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review, this has been passed onto Lorena!
★★★★★ 5/5
TrustpilotLove our new home, thank you all at Henry Adams
We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.
David · 6 March 2023
Agent replied · 13 June 2024
Thank you so much for taking the time to share your experience with us - we really appreciate it! Enjoy your new home!
★★★★★ 4/5
GoogleHenry Adams have managed our portfolio of houses in Storrington for over 10 years and we have never had any problems or issues with them. Their staff, particularly Sonia Broadley with whom are mainly in contact, are always helpful and respond quickly to any matters which arise.
Ray & Russ Fry
Russ · 26 August 2018
Agent replied · 24 August 2024
Fantastic, thank you for your review.
★★★★★ 5/5
GoogleHaving been tenants of Henry Adams managed properties for some years now, we think that they are a truly professional and helpful company. On the few occasions that we’ve had any problems, Chloe and her team have gone out of their way to resolve them as quickly and efficiently as possible.
Ian · 26 August 2018
Agent replied · 24 August 2024
Excellent, thank you so much for your review.
★★★★★ 5/5
TrustpilotSuch a smooth a pleasant moving…
Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack
Jack · 14 April 2023
★★★★★ 5/5
TrustpilotWe had set back when our buyers pulled…
We had set back when our buyers pulled out through illness but we got there in the end well done.
Mr · 16 October 2025
Agent replied · 24 December 2025
Thank you for your 5 star review!
★★★★★ 5/5
GoogleFriendly, professional and responsive service - Henry Adams were selling the house we bought and Alex was so helpful and persistent with solicitors in getting the move progressing swiftly. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Olivia · 25 August 2022
Agent replied · 24 August 2024
Thank you so much Olivia!
★★★★★ 5/5
GoogleThe whole team in Henry Adams Storrington worked collectively and professionally to secure the purchase of our future home. At times the hurdles in the buying process, felt high, however the determination to keep all negotiations clear, informative and regular from the Manager Ben Busby was impressive .
Sharon · 26 August 2019
Agent replied · 24 August 2024
This is great to hear, thank you so much for your review.
★★★★★ 1/5
GoogleHoly moly. I will never be renting through Henry Adams again. First, they didn't tell the landlady I was hoping to rent from that I had a dog when I explicitly said I had one and the landlady had told them she definitely didn't want pets. We got around that when we communicated ourselves WITHOUT the help of Henry Adams. Then they messed around with our contracts, lost contacts, terrible communication and messed us around some more just so we could pick up our keys! So much innec stress and time wasted. I'm glad I won't have to deal with them now for a long time, until I stop renting from my current place
Melissa · 25 August 2022
Agent replied · 24 August 2024
Hi Melissa,
Thank you for your time on the phone earlier on.
We’re sorry you were unhappy elements of the service you have received. We really appreciate your feedback as we’re always looking to improve our service where we can. I hope you enjoy living in your new home.
Best wishes
James
★★★★★ 5/5
GoogleThis was my first time dealing with Henry Adams, and they did not disappoint. Alex showed me around the property and was friendly, informative, and I felt like the only viewer despite the fact he'd shown so many around the place that morning. They kept me informed all through the process and I'm now settled in a place that I couldn't be happier in.
If there are ever any issues, they respond quickly by email, or it's never hard to get through to them for a chat. I can't recommend them enough!
Wayne · 25 August 2022
Agent replied · 24 August 2024
Thank you so much Wayne, we really appreciate your review!
★★★★★ 1/5
TrustpilotIt's a shame 1 star is all I can put
It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D
Adams · 29 March 2023
Agent replied · 13 June 2024
Good afternoon, Please would you be able to contact Lettings@henryadams.co.uk and we would be happy to look in to this further for you. Kind regards Henry Adams Lettings
★★★★★ 5/5
TrustpilotHighly recommend Henry Adams
Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.
Tan · 17 March 2023
★★★★★ 5/5
TrustpilotFrom the moment I made my first phone…CUSTOMER SERVICE REVIEW
From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!
MrsGillianMoss · 13 March 2023
★★★★★ 5/5
GoogleFive Star service. The friendliest of Staff, they go above and beyond to help.
Would highly recommend.
Marcia · 16 October 2025
Agent replied · 16 April 2026
Thank you so much Marcia for this lovely review! We really appreciate it.
★★★★★ 5/5
TrustpilotAmazing service by Michelle !!!
Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.
Nicole · 19 March 2024
★★★★★ 5/5
TrustpilotHassle Free Lettings
Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..
Joanne · 28 February 2023
Agent replied · 13 June 2024
Thank you for taking the time to review your experience with our Chichester Office.
★★★★★ 5/5
TrustpilotGreat service.
Charlie Salter was diligent and thoroughly professional throughout. He was a pleasure to deal with always working in a timely manner and resolving outstanding issues quickly.
MJ · 27 February 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience!
★★★★★ 5/5
GoogleI would highly recommend Henry Adams Lettings. They look after a rental property for me and are professional and on the ball with whatever may arise. Sonia and the team do a first class job, you will not be disappointed if you choose to go with them.
Linda · 26 August 2018
Agent replied · 24 August 2024
Excellent, thank you so much for your review.
★★★★★ 5/5
TrustpilotGreat service with fair and competitive fees
Charlie took time to listen to my requirements and found the perfect tenants for my property. Charlie has been very efficient, making sure everything progressed correctly. Nick did the initial valuation very promptly. He provided excellent advice and the fees were fair and competitive. I'm a happy landlord. Thank you.
Elizabeth · 25 September 2023
★★★★★ 5/5
TrustpilotWhat a fantastic company
What a fantastic company! After almost losing all hope with many letting agents, I had the pleasure of dealing with Henry Adams. From start to finish Alex was fantastic. He was polite and knowledgeable and always did what he said he would. Everyone else in the office was just as lovely and helpful. Amazing service and I’d use them and recommend them again.
Amanda · 16 July 2022
★★★★★ 5/5
TrustpilotI've got excellent costumer service by…
I've got excellent costumer service by Aga. Thank you again.
Scott · 8 December 2025
Agent replied · 24 December 2025
Thank you Scott! We will be sure to pass this onto Aga.
★★★★★ 5/5
TrustpilotSecuring my New home
From my very first contact with Henry Adams, the whole team have been exceptional in the way they dealt with my request and personal circumstances. Within 5 days they had arranged a viewing and secured my tenancyNo question or request from myself was ever too much trouble for them. Whoever I spoke to was fully up to speed as to the progress of my requestI honestly cannot thank the whole team enough for helping me secure the next chapter of my life
Graham · 24 August 2024
★★★★★ 5/5
GoogleWould like to thank Chloe and the rest of Henry Adams for being so wonderful and easy to talk to. If there’s ever an issue they’re straight on it. Brilliant company and so glad I chose to rent through them for my first time!
Chloe · 26 August 2018
Agent replied · 24 August 2024
Excellent, thank you for your review!
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