Trusted Agent profile · Storrington
★★★★★
345 reviews across 2 platforms
Mulberry House The Square, Storrington, RH20 4DJ
Henry Adams's office in Storrington, at Mulberry House The Square, is rated 4.4 out of 5 across 345 reviews on two platforms, including 152 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Storrington office, from every platform, shown as written. First names only.
1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
5/5
GoogleI have been renting a property through Henry Adams for over 8 years now, they have been marvellous, if I have had any problems Nicola Croft has responded to me extremely quickly and and issues have been resolved. I would definately recommend them if you are looking to rent in this area.
Excellent to hear, thank you for your review.
5/5
GoogleI used Henry Adams for my last home move and everything went supper smooth, the staff was really helpful I would definitely recommend them
Thank you so much Samuel.
5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
5/5
GoogleLettings team in Storrington branch all very friendly and helpful and genuine. A reputable estate agents you can trust very transparent and pro- anyone looking to rent their own house out or rent one Henry Adams will give you the best and easiest service. Highly recommend.
Thank you for reviewing us.
5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
5/5
GoogleWe recently used Henry Adams and the agent we had was Alex. He was absolutely brilliant, such a lovely guy who was so helpful on mine and my partners first move together! Highly recommend.
Thank you so much for your review Rachel!
5/5
GoogleThank you for your professional, efficient and very courteous service in selling my cottage. I was selling from a distance which made things a bit more complicated but your were helpful throughout and the eventual outcome was wonderful.PositiveResponsiveness, Quality, Professionalism, Value
Our pleasure Susan and thank you for your review.
5/5
GoogleThis has been the first time my husband and I have rented. Chloe Hewson at Henry Adams guided us through the process and was helpful, friendly and professional. She gave us lots of information about the local area which helped us to settle in very quickly. Highly recommend this company.
Fantastic, thank you for your review.
5/5
GoogleI have always a good service from Henry Adams, all of the staff are very helpful nothing is to much trouble for them. It is normally a lady named Sonia Broadley who deals with my calls, but no matter who i speak to they are always willing to help
Excellent, thank you for your review.
5/5
GoogleThis has been my first experience with Henry Adams, they have been outstanding with everything from start to now. They have provided me with all the help I needed to make my move as easy and as comfortable as possible. All in all I can highly recommend the team.
Fantastic, thank you so much for your review.
5/5
GoogleWe bought a house through Henry Adams in Q417 and were very impressed by the service, especially having had recent and less favourable dealings with other local agents. We dealt mainly with Christina, who was always quick to communicate with us, helpful and I would certainly use them again.
Thank you very much for your review, we really appreciate it.
5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
5/5
GoogleThe staff have been helpful, conscientious, understanding and more than willing to undertake solving any problems that have arisen with my let property. I would recommend Henry Adams for any property situations (purchasing, renting or letting). Can't thank the team enough for the last 9 years of support.
Thank you so much for this review, we really appreciate it.
5/5
GoogleWe have used the services of Henry Adams for the past four years to manage the letting of the retirement flat inherited from my stepfather. From the outset, we were impressed with the efficiency and professionalism of the company. Regular inspections of the property were carried out and repairs and replacement of internal fittings and equipment were organised when necessary. All work undertaken was of a high standard and all estimates and invoices sent promptly. Especially pleasing was the level of competence, helpfulness and friendliness displayed by all members of staff. We were given sound advice and always kept well informed of all matters relating to the letting of our property. I have no hesitation in recommending Henry Adams.
4/5
GoogleVery good service keeping us informed at each part of the let.
Thank you David.
5/5
GoogleHenry Adams have been amazing! We found a beautiful property to rent & from the first phone call they have been nothing but fantastic! I highly recommend using Henry Adams!
Thank you so much Caroline, much appreciated!
1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
5/5
TrustpilotI found the staff straight forward and…
I found the staff straight forward and honest.
5/5
GoogleExcellent service from Henry Adams , prompt and efficient service with friendly staff . I have appreciated their hard work in securing tenants and looking after their needs and mine as a landlord .
Brilliant Mark, thank you so much for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Storrington won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Mid Sussex won Trusted Agent.
