Every review we hold for the Stone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlotte made things so easy for us when I was selling my dads flat. Kept us in the loop at regular intervals and knew everything that was going on. Any queries made were answered promptly, great service! Thankyou so much Charlotte 😊 …
Jackie · 22 November 2025
Agent replied · 22 May 2026
Thank you for your kind words Jackie and thank you for the opportunity to help you to sell your dads flat. We are grateful to have been a part of the journey. Should you ever need any help with anything else property related, you know where we are.
★★★★★ 5/5
GoogleJamie was professional, helpful & friendly on both of my visits
Stephen · 1 August 2026
Agent replied · 3 August 2026
Thank you Stephen! Lovely to hear that you had a great experience on your viewings
★★★★★ 5/5
GoogleThank you to Charlotte for all your work on what was a challenging and drawn out sale for everyone concerned. The whole team continued to be kind, courteous and an helpful throughout. JDP work hard for their clients and are very supportive.
Lucy · 22 November 2025
Agent replied · 22 May 2026
Thank you Lucy and congratulations on the sale! It's not always an easy process but we're so happy to have managed to help you there in the end! We wish you all the best in the future and you know where we are if you ever need any help with anything property related at all.
★★★★★ 5/5
GoogleFirst class service. Pippa kept us regularly updated on our purchase, and was happy to help with any queries.
Jon · 27 May 2026
Agent replied · 28 May 2026
Thank you for taking the time to leave your thoughts here Jon! It's been a pleasure to help with the big move! We hope you settle into your new home quickly!
★★★★★ 4/5
GoogleCaroline was very helpful and kind enough to do the viewing on a Sunday, she didn't have some small information but has said she can find it anything for us.
Didn't like the camera setup from the owners, bit sure if they were listening in …
MarkD · 9 October 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave a review Mark - It is wonderful to hear that Caroline was helpful on Sunday and you had chance to take a look at the property. The team in the office are on hand to discuss your feedback further and to help with your continued search.
★★★★★ 5/5
GoogleWe brought our first house through James Du Pavey, Kaitlyn went above and beyond to make it a seamless process. No question was too big or small for her, and she talked us through lots of the more confusing steps, helping us to sort a …
Emily · 9 October 2025
Agent replied · 22 May 2026
Congratulations on your new home!! As first time buyers, we understand how daunting the whole process can be! It's so lovely to hear how well Kaitlyn explained things to you to help you along this exciting but very stressful journey!! We hope you settle into your new home well and wish you all the best!
★★★★★ 5/5
GoogleAll staff were very friendly and happy to help. Special thanks to Courtney for keeping me calm when our first buyers pulled out and to the team for the response in getting our house back on market and sold again within weeks . . Kept me updated and always called back when I had any queries . Definitely recommend
Pamela · 22 May 2025
Agent replied · 22 May 2026
Thank you for you lovely words Pamela, thing's don't always go to plan first time round but we are so happy to have managed to get you moving! Wishing you all the best!
★★★★★ 5/5
GoogleKelly is such an asset to the organisation. From our first interaction, she came across as genuinely warm, approachable, and incredibly easy to talk to. Her interpersonal skills are outstanding, she listened carefully, communicated …
Beth · 9 January 2026
Agent replied · 22 May 2026
Thank you Beth, what lovely kind words! Thank you for taking the time to leave your thoughts here around the service that Kelly provides on each and every appointment! She is a gem and we are so grateful to have her on the team. We look forward to working with you
★★★★★ 5/5
GoogleExcellent service, Pippa & Helen kept us up to date & if anything needed chasing with the solicitors they were straight on to it. Definitely recommend.....
Kev · 31 March 2026
Agent replied · 14 April 2026
Thank you Kev, congratulations!! We are grateful to have been a part of the journey.
★★★★★ 5/5
GoogleWe didn't have a particularly smooth buying experience but Laura was fantastic and communicated with us, our solicitor and sellers throughout the process. I felt the team and especially Laura went above and beyond to help at a very stressful time.
Abbey · 22 November 2025
Agent replied · 22 May 2026
Thank you Abbey and congratulations on your purchase!! It's not always an easy process but we try our best to guide you through and help to overcome and hurdles along the way. We hope you settle into your new home well!
★★★★★ 5/5
GoogleWhat a fantastic company, from the very beginning the staff have been brilliant and attentive. Courterney Cements has been especially good and kept me in the loop, any queries that I have had have been dealt with in a timely professional manner. Thank you to the whole team. Strongly recommend.
Spencer · 22 August 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave your thoughts here Spencer and we're sending a huge congratulations on your big move! You know where we are if you need any help with anything else in the future.
★★★★★ 5/5
GoogleThank you to Pippa and the team from Barbara Louise and Martin your service was amazing ! For the sale of my mums house Best Wishes Louise
Martin · 18 March 2026
Agent replied · 18 May 2026
Thank you and congratulations on the sale!
★★★★★ 5/5
GoogleAs an FTB, I was very pleased to have dealth with James DuPavey as the estate agent. Especially the EA Rhys Key has been very helpful and prompt with the whole process. While usually the EA and buyer have different interest in the buying …
Rinat · 9 October 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave your lovely comments here Rinat. We are super grateful to have been able to help you to buy your first home and wish you all the best! Settle in well!
★★★★★ 5/5
GoogleKaren was great. Very professional, good knowledge and extremely helpful. Excellent communication prior to the viewing and we were made to feel very welcome at the property. We were given lots of time to look around in a relaxed atmosphere. …
Avernon · 9 November 2025
Agent replied · 22 May 2026
Thank you Mr and Mrs Vernon, Great to hear that you had a wonderful experience - We look forward to helping you further with your property search.
★★★★★ 5/5
GoogleAs a family selling a property after a bereavement you need an Estate Agent that will deal with the sale of a property efficiently and swiftly we had many hold ups with our sale.But Leigh at hackney and Leigh kept us informed through the whole process. Due to chain issues it took much longer than expected, but they were with us all the way, Great team Great service! Special thanks to Leigh she was a star !
Helen · 17 August 2024
Agent replied · 17 August 2026
Thank you for your review Helen!
★★★★★ 5/5
GoogleKaitlyn was very communicative and helpful with organising appointments and providing sound advice. She made the process very efficient and easy to manage. Highly recommended.
Tania · 24 March 2026
Agent replied · 14 April 2026
Thank you Tania for your lovely comments. We are grateful to be helping you along with your house buying journey
★★★★★ 5/5
GoogleJames Du Pavey were fantastic in selling our property from start to finish. Courtenay kept in contact with us on a regular basis so we knew exactly what was going on. I wouldn’t hesitate to recommend James Du Pavey to anyone who is looking at selling their property.
Anthony · 22 August 2025
Agent replied · 22 May 2026
Thank you Anthony! Great to hear your feedback on your experience. Communications between all parties is so important when moving home! We are so grateful to have been a part of your journey
★★★★★ 5/5
GoogleI would like to thank Karen so much for showing us around the property and having the knowledge of the property and the surrounding areas, after viewing so many properties with various estate-agents Karen excels in her job and is a great …
Zattoon · 9 October 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave details here Zattoon, it really is wonderful to hear how at ease Karen made you feel on the viewing! We wish you all the best on your property search and hope to help you further in finding your new home!
★★★★★ 5/5
GoogleThank you, James Du Pavey, and especially Kaitlyn for your help in making my father’s house sale so easy.
All the staff are very friendly, and I was always kept in the loop with progress …
Petronella · 9 December 2025
Agent replied · 22 May 2026
Thank you for your kind works Mark! We are so happy to have been able to help you to your father's house sold and to make the process seem easy. The team in the office really to strive to keep open lines of communication helping to make the transaction much smoother. You know where we are if we can help with anything else in the future.
★★★★★ 5/5
GoogleAll the team we have spoken with so far at the Stone Branch have been highly professional, knowledgeable and friendly. They have an effective system for keeping us up to date with viewings and are easily contactable. Special thanks to Kelly …
Dianne · 9 October 2025
Agent replied · 22 May 2026
Thank you for such a lovely review Dianne, great to hear things are going well so far! All fingers are crossed to get you moving and I know that the team are doing all they can to find you the right buyer!
★★★★★ 5/5
GoogleJames Du Pavey has offered a fantastic experience on what has been a long drawn out sale experience. Pippa has been our key support, always helpful, informative, pragmatic and empathetic but whoever you speak to on the phone is happy to …
Kate · 9 October 2025
Agent replied · 22 May 2026
Thank you Kate, for taking the time to leave such a lovely review detailing your experience with the team over in Stone. We are grateful to have been a part of your sale and helping you along the way. Do let us know if we can help again in the future!
★★★★★ 5/5
GoogleCourtenay was absolutely brilliant throughout the process, responsive, knowledgeable, dedicated, and thorough in every respect. She’s a real asset to the organisation and made what could have been stressful feel smooth and well-managed. …
Charles · 9 December 2025
Agent replied · 22 May 2026
Thank you Charles! Such lovely kind words! We try our best to take the stress out of moving home by communicating quickly and transparently throughout the process. We wish you all the best!
★★★★★ 5/5
GoogleThe Estate Agency selling our new home was James Du Pavey.
The whole process was handled with the upmost professionalism. Jess is such a lovely and efficient lady, every step of the way she kept us informed of how the …
Lorita · 9 October 2025
Agent replied · 22 May 2026
Thank you so much for taking the time to leave your comments here Lorita! We are so grateful to have helped you to get moving. Jess and the team work hard to keep avenues of communication to help the sale and purchase of these wonderful … More
★★★★★ 5/5
GoogleExcellent service from start to finish, so friendly and conscientious, they kept me updated constantly. Helen was amazing and guided me through some very stressful moments. Would highly recommend.
Lisa · 22 January 2026
Agent replied · 22 May 2026
Thank you Lisa and Congratulations! We hope your big move is going well and you settle in quickly to your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
