Trusted Agent profile · Stone

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James Du Pavey Stone reviews

4.8

★★★★★ Excellent

425 reviews across 1 platform

Christchurch House, Christchurch Way, Stone, ST15 8BZ

James Du Pavey's office in Stone, at Christchurch House, is rated 4.8 out of 5 across 425 reviews on 1 platform, including 425 Google reviews rated 4.8.

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4.8 / 5

425

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stone office, from every platform, shown as written. First names only.

5/5

Google

I am so pleased with the attention given for the sale of our flat. Furthermore we are thankful to JDP for being with us during the course of the sale. This message comes from my wife Pamela and myself.

Vis · 11 August 2026

Agent replied · 13 August 2026

Thank you for taking the time to leave you thoughts here and thank you for inviting us along on the journey to getting your flat sold and you moving. It's been a pleasure!

5/5

Google

Lola has been absolutely fantastic with helping me and my partner buy our first home. Helped with any questions we had as well as suggesting a solicitor as well as a mortgage broker. Would recommend to anyone buying or selling a home!!

Elizabeth · 22 May 2025

Agent replied · 10 November 2024

Congratulations on your new home!! We are so happy to have been a part of your journey together and wish you all the best with your new home! We hope that you settle in quickly. Thank you for taking the time to leave a comment here

5/5

Google

We purchased a property with the James DuPavey Stone office in July 2026. We highly recommend their services. Their custome care handling was brilliant. All calls were returned asap and weekly updates kept us in the loop of our long chain.

Fiona · 28 July 2026

Agent replied · 29 July 2026

Congratulations Fiona! We are grateful to have been able to help you to get moving and hope that you settle into your new home quickly!

5/5

Google

Excellent service throughout the sale. Kept updated and on track. Courtney was outstanding, kind, considerate and funny too! Thanks to JDP

Gill · 22 December 2025

Agent replied · 22 May 2026

Thank you Gill! And a huge congratulations on your sale! Thank you for taking the time to leave comments here

5/5

Google

Laura has been instrumental in helping us to move from Stone to Barlaston. We tried many times previously to move and failed but Laura’s expert advice and service ensured we secured our new family home. Huge thanks to Laura at JDP!

Ashleigh · 22 May 2025

Agent replied · 10 November 2024

Thank you for your kind words Ashleigh! We are so happy to have been able to help you with big move and hope that you settle in well in your new home.

5/5

Google

An excellent estate agency - all those involved were extremely professional and knowledgeable. Courtney was a delight to work with

Helen · 22 December 2025

Agent replied · 22 May 2026

Thank you for your kind words Helen and thank you for inviting us along on your journey.

5/5

Google

Moving house is stressful but ours seemed extra stressful, the lady we were assigned to was great, kept us up to date at all times and chased everything that needed to be, she went above and beyond her role, just a massive thank you to the manger and the whole team in making our dream come true

Adam · 18 March 2026

Agent replied · 18 May 2026

Thank you Adam and congratulations on the big move! You're absolutely right, it's a stressful journey to take but we are so grateful to have been a part of your big move and wish you all the best in your new home!

5/5

Google

Cannot fault my experience with Kaitlyn at JDP. Kaitlyn was extremely helpful and always contactable made the process effortless.

Harrison · 22 December 2025

Agent replied · 22 May 2026

Thank you Harrison! We are so grateful to have been able to help!

5/5

Google

Couldn’t recommend James du Pavey in Stone more! Pippa was very professional and friendly and constantly updated us on the process of our house purchase. Nothing was ever too much to ask and their communication was fantastic! Thank you!

Harriet · 22 May 2025

Agent replied · 22 May 2026

Thanks for the lovely kind words Harriet

5/5

Google

Thank you to Kaitlyn, at the Stone branch, for everything she did to facilitate the sale of my house. She was unfailingly polite, supportive and and helpful.

Gillian · 22 September 2025

Agent replied · 22 May 2026

Thank you Gillian, Congratulations on your sale and thank you for taking the time to leave your thoughts and comments here

5/5

Google

Excellent service from James Du Pavey Stone. Would highly recommend! The communication and updates were great throughout, Kaitlyn was friendly and professional, nothing was too much trouble, made the whole process completely stress free. Thank you so much.

Charlotte · 22 May 2025

Agent replied · 22 May 2026

Thank you Charlotte and CONGRATULATIONS! We hope you settle into your new home quickly!

5/5

Google

Cannot speak highly enough of Courtenay and the team at James Du Pavey in Stone. Thank you!

Jessica · 22 December 2025

Agent replied · 22 May 2026

Thank you Jessica! The team work hard to keep you well in the loop to try and make the whole process that little bit smoother!

5/5

Google

I don’t normally do reviews but thought I would mention Laura at the stone branch of James du pavey Laura done a fantastic job from the first phone call to collecting the keys

Jamie · 20 August 2026

Agent replied · 21 August 2026

Thank you Jamie and congratulations on your big purchase!

5/5

Google

A big Thanks to Laura and all those involved with the sale of my house, great teamwork. Laura has kept me up to date with progress throughout, giving me peace of mind. I highly reccomend this company.

Jeremy · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave such lovely comments here Jeremy. We are so grateful to have been invited to be a part of your house sale journey and grateful to have gotten you moving!

5/5

Google

My experience selling a property was excellent, the staff were very helpful and always kept me updates , Courtney was my main contact and I can’t praise her too highly . I would recommend JDP to anyone

Glyn · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave your experience here Glyn. We are so happy to be a part of your house selling journey!

5/5

Google

Pippa and the team took on the sale of my Mum’s flat after 2 other estate agents had failed over a 5 year period. They were very proactive and sold the flat in a few months.

Andrew · 22 May 2025

Agent replied · 24 October 2024

Thank you for leaving a note about your experience on here! So glad to have been able to help with Mum's flat and get the sale over the line!

5/5

Google

I had the pleasure of delivering a training session with James Du Pavey Stone this week. It is refreshing to work with an Estate Agency that has a learn it all attitude rather than a know it all attitude and wants to improve their customers experience whether they are a seller or a buyer and go the extra mile.

Stephen · 22 January 2026

Agent replied · 22 May 2026

Thanks for an amazing day Stephen, it was an incredible session with a world class trainer like you to help us be the best we can be every day!

5/5

Google

Excellent service. From valuation, the marketing of my property through the completion of the sale. Rhys and the team were excellent communicating and keeping me updated. Very happy with the service and would 100% recommend.

Emma · 22 May 2025

Agent replied · 27 August 2024

So glad to have helped you to get moving Emma! Thank you for the kind words! It was a pleasure to have helped! We wish you all the best in your new home!

5/5

Google

Very happy with the service from James Du Pavey at Stone. Pippa was most helpful and professional, regularly checking in with us and keeping us up to date with the process. Would highly recommend *****

F · 22 May 2025

Agent replied · 24 October 2024

Thank you for such a lovely review! Communication throughout a house sale is so important to keep everyone informed of where things are up to! We are so happy to have been a part of your journey and wish you all the best in the future. You know where we are if you ever need us again!

5/5

Google

We can highly recommend the James Du Pavey team at Stone for the professional way they marketed and managed the house sale. Charlotte kept us informed of progress and any hold ups with the transaction.

Lynn_graham · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to comment here Lynn! What lovely kind words! We are so grateful to have been a part of your house sale and happy to have gotten it all over the line! You know where we are if you need us in the future!

5/5

Google

Excellent service. We were kept informed at all times with the progress of our purchase and any queries was dealt with efficiently. We would highly recommend James Du Pavey. A special thanks to Charlotte Salt.

Andrea · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave a review Andrea! Communication is really important in getting you moving! Enjoy your new home and settle in well!

5/5

Google

James Du Pavey have been excellent in helping us with our house purchase! Kaitlyn especially went above and beyond for us, we faced a few hurdles over the 9 weeks but we absolutely couldn't of done it without her, she kept us informed every …

Paige · 9 May 2026

Agent replied · 7 May 2026

Thank you Paige! Congratulations on your big purchase! We hope that you settle into your new home quickly and always on hand if you need any help in the future.

5/5

Google

Kaitlyn was so helpful with our house purchase. She was always available and kept us updated with the progress and setbacks that come with house purchases.

Cerridwen · 22 August 2025

Agent replied · 22 May 2026

Congratulations on your purchase Cerridwen! And thank you for taking the time to recognise the support that Kaitlyn provided throughout the transaction! We wish you all the best in your new home!

5/5

Google

James Du Pavey really have been excellent. This has been a complicated purchase to say the least and Courtenay whom I have dealt with has been fantastic and very professional throughout dealing with all parties concerned. Thanks very much Courtenay

Warren · 11 June 2026

Agent replied · 12 June 2026

Congratulations on your big purchase Warren! We hope that you settle in well and are grateful to have been apart of your big journey

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