Trusted Agent profile · Stone
Verified
★★★★★
426 reviews across 1 platform
Christchurch House, Christchurch Way, Stone, ST15 8BZ
James Du Pavey's office in Stone, at Christchurch House, is rated 4.8 out of 5 across 426 reviews on 1 platform, including 426 Google reviews rated 4.8.
Every review we hold for the Stone office, from every platform, shown as written. First names only.
5/5
GoogleMy dad bought a property that James Du Pavey were the selling agent for. Excellent customer service and great communication every step of the way. Highly recommend.
Thank you for taking the time to pop your thoughts here Tracy, the team in Stone are very grateful! We all hope dad settles into his new home well and are thankful to have been a part of his journey.
4/5
GoogleReally good experience, as we met Caroline who gave us house detials leaflet and answers the questions and got good timing to review the property .
Hi Ahmed, Thank you for taking the time to leave a review. We are pleased your viewing was a success and happy to help with any further property related enquiries that you may have
5/5
GoogleJob well done from initial valuation visit to completion. Took ages, due to outside factors, but James du Pavey staff were professional throughout. Kept in regular telephone contact giving progress details, and always very supportive with suggestions. Glad I chose them.
Thank you for the kind words & the tasty cake! It’s been a pleasure to help you with your sale and we wish you all the best.
5/5
GoogleAmazing service, constant updates regarding where we were at during the sale process. Very professional, the best estate agents I've ever used. Cant recommend enough!!
Thank you so much for your lovely review! It means the world to the team to hear such kind words. Congratulations on the sale! You know where we are if you need us again!
5/5
GoogleWe recently sold our property with the Stone branch of James Du Pavey, and we cannot praise the team highly enough! The staff kept us updated with weekly phone calls, liaising with the solicitor …
Thank you for the kind words. It has been a pleasure to help you along with your sale and purchase. We hope you are settling into your new home!
5/5
GoogleMy thanks to all of the staff at JDP who I would highly recommend to sell your house. We recently sold our house with them encountering a few problems on the way, the …
Thank you for taking the time to leave a review. We are so happy to have finally gotten your sale through. There were some bumps, but we are so happy to have been able to help you over every hurdles and the sale over the line.
5/5
GoogleGreat that the pharmacist phoned to see how I was getting on with new tablets but also that he tied in that conversation with a friend picking up my prescription later. I am out of action for 6 weeks, post operation. It really felt as if I mattered and that they care. Brilliant. Thank you.
5/5
GoogleBuying a home is one of the most stressful processes you could go through - that said Jasmine @ James Du Pavey helped make that process a LOT easier. Not only was Jasmine efficient, she kept in contact, provided timely updates, chased where …
Thank you so much! Jasmine will be over the moon with your kind words!
5/5
GoogleFantastic service from James Du Pavey when purchasing my first house. Very professional, chased solicitors on my behalf and kept me up to date at each step. The whole process was super smooth and I completed in 11 weeks after my offer was …
Thank you so much Laura, we are so grateful for you taking the time to share this. We hope you love your first home, such an exciting time!
5/5
GoogleGreat experience with James Du Pavey Stone. Laura looked after me and was spot on start to finish. Perfect!!
Hi David, Thank you so much for taking the time to leave such a lovely review! It is very much appreciated, we are so happy to have got you moving so swiftly!
5/5
GoogleAfter using other estate agents with no success, James Du Pavey in Stone rose to the challenge and were very proactive with the result of a successful sale. I cannot recommend them highly enough.
Thank you so much Jane, this will mean a huge amount to the team. So pleased we could help you.
5/5
GoogleCan’t recommend JDP enough we have just brought our first home which was completed in just 34 days, the little things these guys do different make all the difference from wishing us good luck before our viewing to keeping us up to date with any progress. Thank you so much
Thank you Gary, buying your first property is a very special time, I hope you make wonderful memories in your new home! I am so pleased we managed a smooth process for you.
5/5
GoogleFantastic service, very professional and kept us informed throughout the viewing stage which has led to a SSTC.
Thank you for taking the time to leave such a lovely review Maxine as well as inviting us along to help with your home selling journey. The team are now working hard with your buyers and the solicitors to get the sale through to completion … More
5/5
GoogleI would just like to thank James Du Pavey for an excellent job in selling my property. At all stages of this process, their diligence and communications were first class. Any problems were often foreseen, and solutions discussed before …
What a lovely review, this will mean a huge amount to the team. Thank you for choosing us!
5/5
GoogleIt was really nice to meet you Aimee thank you for a perfect look around the property
Lovely to meet you Tamara. We were so thrilled to show you around the property and wish you all the best in your property search. If you have any queries or questions about and homes in Staffordshire we are happy to help.
5/5
GoogleAbsolutely brilliant service with lovely people did everything they could for us when buying our bungalow
Thank you so much for your kind review, it was a pleasure helping you move in to your dream home. We can’t wait to see the finished product!
5/5
GoogleMargo at James Du Pavey kept us informed throughout the purchase of our new property we very much felt we were looked after and are very happy in our new home.
Thank you for taking the time to write such kind words and leave a review! Congratulations on your new purchase and we do hope that you settle in well!
1/5
GoogleRude staff, owner is a time waster and charged my 5%. Ovoid at all costs!
Hi Kimberly, I think you may have the wrong business? Our staff cannot recall you, we cannot find you on the system and James doesn’t recall ever meeting you? We charge 1.1% + VAT not 5%. If we are mistaken then please get in contact with the office who will do everything in our power to fix any issues.
5/5
GoogleAbsolutely amazing, very helpful and kept in contact consistently the whole process, couldn’t recommend more.
Thank you for taking the time to leave a review Joe! We hope you settle into your new Staffordshire home well and wish you all the best.
1/5
GoogleHad a house viewing arranged for 11.30 am arrived at 11.26 am my husband reversed into a parking space and the car next to us drove off ,it was the estate agent leaving ! We walked to the property and waited for 10 minutes then rang James …
Dear Mrs Robinshaw, it was great to speak to you yesterday. As I explained on the call, it appears that we had an incorrect mobile number for you and that you had not received the Covid health questionnaire. As we explained when the … More
5/5
GoogleJames du Pavey, the Stone Team from to start to finish have been fantastic. Very professional,friendly,helpful. Plus, the communication is superb . …
Thank you Susan, recommendations like yours are so important to us. Have a great week.
5/5
GoogleWe recently bought our house through H&L in Kirkby Lonsdale. It was a great service from a great team of sales staff. Would highly recommend.
Many thanks Rich
5/5
GoogleCannot recommend highly enough - superb service all round from start to finish. 10/10 would use again! - cheers to Jessica and the rest of the team!!
Thank you so much Alistair, have a wonderful weekend. We look forward to working with you again in the future!
5/5
GoogleFantastic service. Whoever I spoke to in the office, all members of the team were fully up to speed with both purchase and sale, making what can be a complicated and stressful experience much more comfortable.
Hi Tom, thank you so much for your lovely review. It is hugely appreciated by myself and the whole team, it was a pleasure helping you sell your home and buying your new one. We hope you settle in well to your dream home. Thank you again, Jasmine and the team at Stone.
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