Trusted Agent profile · Stone

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James Du Pavey Stone reviews

4.8

★★★★★ Excellent

426 reviews across 1 platform

Christchurch House, Christchurch Way, Stone, ST15 8BZ

James Du Pavey's office in Stone, at Christchurch House, is rated 4.8 out of 5 across 426 reviews on 1 platform, including 426 Google reviews rated 4.8.

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4.8 / 5

426

Reviews on Google

This office

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Reviews

Every review we hold for the Stone office, from every platform, shown as written. First names only.

5/5

Google

Excellent service and outstanding communication from the whole team - JDP really made the process of buying our home smooth and the best thing was that you could trust in their professionalism and support. No query was too much trouble and they dealt with them quickly and efficiently. Thank you again!

Paul · 22 May 2024

Agent replied · 18 October 2023

Thank you for taking the time to write a review Paul, it means so much to the team. We hope you settle into your new home well!

5/5

Google

During the purchase of our first home the team at James Du Pavey were amazing from the onset and throughout. Harriet in particular went above and beyond to ensure our experience was smooth and efficient. We were provided with regular updates and a proactive service. We cannot thank the team enough.

Lucy · 22 May 2024

Agent replied · 27 August 2024

Hi Lucy! Thank you for taking the time to leave a review! We hope you are settling into your new home well and so grateful to have been a part of your house buying journey!

5/5

Google

The costs aside, I had a great experience selling my property in terms of the support from Leigh in the Arnside branch. As well as a very good flow of viewings resulting in a quick offer, she was very helpful moving along the glacial buyers solicitors.

Alison · 17 August 2024

Agent replied · 17 August 2026

Thank you Alison

5/5

Google

So we sold a property James du Pavey and what can I say, excellent service from start to finish. Jessica Bevington undertook the initial survey and produce the sales booklet. Once the property was up for sales the communication from the …

Edith · 9 October 2024

Agent replied · 10 November 2024

Hi Edith, Thank you so much for taking the time to leave a review here. We are so happy to have helped you with your big move and to get your property sold!

5/5

Google

From day one the support and help everyone here as been fantastic, I would recommend your company to anyone thank you all so very much.

Michael · 22 May 2025

Agent replied · 10 November 2024

Thank you so much for your kind review Michael. You know where we are for any of your home moving needs

5/5

Google

Bought our first house with these guys, had no issues and they sorted every thing quickly. Will consider using again when we come to sell

Ashley · 22 May 2025

Agent replied · 22 May 2026

Congratulations on your first home Ashley!! Wishing you all the best and hope you settle in well! You know where we are when you’re ready!

5/5

Google

I sold my house in Stafford through James Du Pavey with expert guidance from Pippa in 14 weeks - very smooth, very easy, excellent contact and regular updates. I couldn’t have asked for a better service from Pippa and would highly recommend James Du Pavey for your house sale.

Alex · 22 May 2024

Agent replied · 27 August 2024

Hi Alex, Thank you for taking the time to write such a positive review. We are so happy to have helped you to sell your Stafford property and to help make it your buyer's new home! You know where we are if you ever need any help in the future, Pippa and the team will be on hand to help!

5/5

Google

Personally not partial to Estate Agents, what do they do for their money, BUT James Du Pavey are different they work hard for the money. I only bought my home through them but they worked the chain hard and …

Ian · 9 October 2024

Agent replied · 27 August 2024

Thank you so much for taking the time to leave a review Ian and what lovely kind words you have left! We are so happy to have been a part of your house moving journey and really do hope you settle into your new home well. We hope you are … More

5/5

Google

Positive, helpful staff in Stone James du Pavey, .thanks to all x

Joan · 22 September 2025

Agent replied · 22 May 2026

Thank you Joan and a huge congratulations on your purchase! We hope you settle in well.

5/5

Google

Warm, helpful and professional throughout

Jen · 22 November 2025

Agent replied · 22 May 2026

Thank you Jen, glad to be of service and to be helping you on you home moving journey

5/5

Google

Excellent experience dealing with Charlotte and the rest of the team

Sam · 22 September 2025

Agent replied · 22 May 2026

Thank you Sam! Congratulations on your purchase! We hope you settle in well!

5/5

Google

James Du Pavey are brilliant sales people, very personal and family orientated. Karen showed us round a few houses and was brilliant!

Annabelle · 22 May 2025

Agent replied · 8 December 2024

Thank you so much Annabelle! We are so happy to have been able to show you around the houses that we have and to be a part of your home buying journey

5/5

Google

Very pleasant lady, took her to to answer our questions

Josephine · 22 September 2025

Agent replied · 22 May 2026

Hi Josephine, Thank you for taking the time to leave your thoughts here! We wish you all the best with your property search and hope to help find you the perfect home! Please do get in touch with any more questions and we will do our best to help

5/5

Google

Great service. All staff are helpful but particularly impressed with Rhys. Kept me in the loop at all times. Highly recommend!

Karen · 22 May 2025

Agent replied · 10 November 2024

Thank you for taking the time to leave your thoughts here Karen and congratulations on the big move!! We hope you settle well and you know where we are if you need us

5/5

Google

Whilst James du Pavey do charge a premium price…that’s because they give a premium service!!….the service that I have received has been outstanding!!, nothing has been too much trouble and I’m hard to please!!!..::I’d definitely recommend …

Jane · 9 October 2024

Agent replied · 27 August 2024

Thank you for taking the time to leave a review Jane, it is appreciated! We are so happy to have helped you to get the property sold! You know where we are if you ever need our help again in the future

5/5

Google

We had a fantastic experience with Karen at James Du Pavey today. She was professional and the viewing went smoothly.

Chloe · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave a review Chloe. So happy that your viewing went well!

5/5

Google

Great team providing timely updates.

Matt · 22 October 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave your thoughts here - Quick communication is really important in the buying and selling process

5/5

Google

Very professional approach to the house market experience, nothing is too much trouble. Would not hesitate to recommend them.

Kelvin · 22 May 2025

Agent replied · 10 November 2024

Thank you for taking the time to leave a review Kelvin, your kind words are appreciated! We try our best to make home moving as smooth and stress free as possible.

5/5

Google

The team at Arnside are extremely helpful and make buying a property an easy process. Special thanks to Gillian Bromley for going the extra mile to help with and sort the inevitable issues that can arise.

Barry · 17 August 2017

Agent replied · 17 August 2026

Thank you Barry, we enjoy helping people through the highs and hopefully not too many lows when purchasing and selling property with us.

5/5

Google

Fantastic service. Selling our house became a bit (a lot) of a saga as the sale fell through twice, firstly due to a time-waster changing his mind and secondly due to chain collapse. Third time lucky! We stayed with James Du Pavey for the duration despite the soliciting letters from some of their rivals, as they couldn't have done more to sell our house. They communicate well, their marketing is fantastic and they offer honest advice. We had a dedicated member of staff chasing our sale on the third occasion (Adrian) who was amazing. Thorough and kept us informed of the process. I cannot emphasise enough how having local named contacts keeps the process on track and I would not even entertain using an online estate agent and having to deal with yet another member of staff in a call centre. Well done team JDP.

Ruth · 8 June 2019

Agent replied · 7 June 2023

Thank you so much for taking the time to share your experience, thankfully third time lucky, wishing you all the best in your new home from all the team at JDP!

5/5

Google

Good communications and great service throughout our house purchase. They were willing to go the extra mile to ensure that everything ran smoothly. They were a very professional and helpful team. I would recommend them without hesitation.

Peter · 17 August 2024

Agent replied · 17 August 2026

Many thanks Peter

4/5

Google

Karen accompanied the viewing was very capable and welcoming. Was able to answer most of our questions.

Jean · 20 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave your thoughts here Jean! We are happy to be a part of your house buying journey

5/5

Google

Having previously used JDP I experienced the same level of fantastic service from start to finish. A seamless service from all staff who kept me updated of the process and assisted in the sale of the property. Many thanks once again

Andrew · 22 May 2024

Agent replied · 27 August 2024

Thank you for taking the time to write a review Andrew, it means the world to the team to have such positive feedback. We are grateful to you for giving us the chance to help you with your move. Moving house is stressful and we are happy to have been a part of your journey.

5/5

Google

Absolute pleasure to meet Karen, extremely helpful and informative. Thankyou for showing us around the property.

Christian · 22 May 2025

Agent replied · 22 May 2026

Thank you for taking the time to leave a review here Christian.We are pleased to hear that you had a pleasant viewing and hope to continue to help you with your search

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