Every review we hold for the Stone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house through James Du pavey as well as buying our new property through them.
They were excellent from start to finish, every staff member we came across was …
Isabelle · 9 October 2024
Agent replied · 27 August 2024
Our first review to include a photo! What a lovely site those boards are when the sold slips are attached! Thank you so much for taking the time to leave such lovely comments here and thank you for letting us be a part of the big move. We … More
★★★★★ 5/5
GoogleViewing property with a very professional representative from the company, prompt, friendly, and helpful service.
Karen · 22 May 2025
Agent replied · 10 November 2024
Thank you for taking the time to leave a comment here Karen! So glad you had a great experience and proud to be a part of your property search!
★★★★★ 5/5
GoogleOffice staff great and Karen showing us around the property was lovely and very informative.
Lorraine · 22 May 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave your thoughts Lorraine! So happy that your viewing went well and hope to help you further with your property search
★★★★★ 5/5
GoogleI very recently completed on a house that James Du Pavey were the selling agents for.
I had regular contact with them through the process and they were always there …
Joshua · 9 October 2024
Agent replied · 27 August 2024
Hi Josh,
Thank you so much for taking the time to leave a review.
It has been a pleasure to help to get you moving and we are so happy to have … More
★★★★★ 5/5
GoogleCharlotte and the rest of the team were incredible during our recent sale & purchase, the communication was faultless and we would highly recommend in the future.
Suitcase · 4 December 2024
Agent replied · 8 December 2024
SO happy to have been able to help you with the big move and thank you so much for taking the time to leave a comment here. We hope that you settle into your new home quickly!
★★★★★ 5/5
GoogleWe had a viewing on Saturday with Caroline who was fantastic and very helpful!
Rosie · 22 May 2025
Agent replied · 8 December 2024
Thank you for taking the time to leave a comment here! So happy to hear that you had a wonderful experience at your viewing on Saturday
★★★★★ 5/5
GoogleAs a buyer I found Kirsty and her colleagues consistently helpful throughout our experience of moving house. She was always happy to answer queries and to approach the sellers for further information if necessary.
Claudia · 17 August 2024
Agent replied · 17 August 2026
Many thanks Claudia
★★★★★ 5/5
GoogleVery good. Professional. Always available
Jj · 22 August 2025
Agent replied · 22 May 2026
Thank you for taking the time to leave your thoughts here - We look forward to helping you to find your new home
★★★★★ 5/5
GoogleOutstanding service from start to finish. I would recommend them to anyone. We had a really tricky sale and they helped us through it every step of the way. There communication was the biggest strength.
Thanks for everything!
Claire · 22 May 2024
Agent replied · 27 August 2024
Hi Claire, you are very welcome!! Thank you so much for taking the time to leave a review. We are so happy to have helped you to get moving and to be a part of your home moving journey. Property sales aren't always smooth sailing, however, … More
★★★★★ 5/5
GoogleJames du Pavey were very helpful throughout our purchase in Newcastle under Lyme.
Fraser · 22 May 2025
Agent replied · 27 August 2024
Thank you for taking the time to leave a review! We hope you settle into your new home in Newcastle Under Lyme well and wish you all the best for the future. Thank you for giving us the opportunity to be a part of your home buying journey.
★★★★★ 4/5
GoogleI could not complain about the service we received from the agent's, they kept me fully informed all the way through. When ever I spoke to anyone they were very polite and informative.
Calvin · 17 August 2024
Agent replied · 17 August 2026
Many thanks for your review Calvin
★★★★★ 5/5
GoogleWe received prompt and courteous replies to our emails from this agency. Our request for a video viewing was easily arranged and done by a professional and knowledgeable young man (James), who satisfactorily answered all our questions. Our overall experience was very good and we would definitely recommend James Du Pavey Estate Agents.
Karen · 22 May 2023
Agent replied · 18 October 2023
Thank you for your kind review
★★★★★ 5/5
GoogleThanks to all the team 🙌 …
Alison · 22 July 2025
Agent replied · 22 May 2026
Very glad to hear you had a good viewing with Karen! Looking forward to continuing to help you with your property journey.
★★★★★ 5/5
GoogleIncredibly efficient throughout the process. I was a buyer in this transaction. JDP were always extremely quick to respond to any queries and were clearly working hard for the vendor to make sure the sale went through.
P · 22 May 2024
Agent replied · 23 June 2023
Thank you for taking the time to write such a lovely review! We are so happy to have been part of your move and wish you all the best in settling into your new home!
★★★★★ 5/5
GoogleExcellent house viewing with Karen. Friendly and informative! A very pleasant experience.
Lorna · 22 May 2025
Agent replied · 22 May 2026
Great to hear, thank you Lorna. We're looking forward to helping you to find your next home.
★★★★★ 5/5
GoogleFriendly and professional. Meet on a Sunday which was very helpful.
Jacob · 22 May 2025
Agent replied · 10 November 2024
Very grateful to be a part of your property search, thank you for taking the time to leave a review
★★★★★ 5/5
GoogleGreat viewing with Caroline, who was very helpful and really knowledgeable
Lorraine · 22 May 2025
Agent replied · 22 May 2026
Fantastic to hear! So glad your viewing went well!
★★★★★ 5/5
GoogleJames Du Pavey Stone - by far the best estate agent I’ve ever dealt with! They really do take the stress away and we’re very informative from start to finish! The team as a whole were great so polite/friendly and really did go that extra …
Sara · 9 October 2023
Agent replied · 7 June 2023
Thank you for the lovely review. It was a pleasure to work with you both. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleBest property agent we met here.
Fast reply, good service!!
Wong · 22 May 2025
Agent replied · 24 October 2024
Thank you so much for popping a review on here!! Glad we have been able to help!
★★★★★ 5/5
Googlewe recently sold our house with James du Pavey Stone branch , Jasmine came out to do the valuation and she was extremely warm and professional, Eleanor the next day came out to do the plans and pictures which were excellent and too really …
Laura · 9 October 2023
Agent replied · 7 June 2023
Thank you for taking the time to write a review Laura! We are so glad that we managed to get you moving and hope you are settling into your new home!
★★★★★ 5/5
GoogleHarrowing experience with a key but the lady that dealt with me was extremely helpful. The staff at Kendal are always friendly and helpful. Keep up the good work.
Kim · 17 August 2024
Agent replied · 17 August 2026
Thanks for your review Kim
★★★★★ 5/5
GoogleMoving house has been a drawn out affair, with a six-member chain in different parts of the country, loss of our first buyer after two months and a tight schedule to meet deadlines set by other chain members. However, at no stage during …
John · 9 October 2023
Agent replied · 7 June 2023
Thank you for the kind words. It has been a pleasure working with you during your sale and we wish you all the luck with your new home!
★★★★★ 5/5
GoogleHaving recently completed the purchase of my new property using James Du Pavey (Stone) I found them to be extremely professional and very helpful. Throughout the process they made sure we were fully aware of what was happening and when and …
Chris · 9 October 2023
Agent replied · 7 June 2023
Thank you so much for taking the time to leave us such a lovely review, this means so much to Aimee and the whole of team Stone! We are so pleased to hear that the purchase of your new home was pain free, we hope you settle in well and have many happy years there!
★★★★★ 5/5
GoogleWe recently purchased our first home through James Du Pavey (Stone) and we couldn't be more pleased with the service we received. …
Charlotte · 9 October 2024
Agent replied · 24 October 2024
Congratulations on buying your first home!! We hope you are settling in well and want to thank you for allowing us to be part of your home buying journey! We know buying a home can be daunting and the team really do try and make the process … More
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