Every review we hold for the Stone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat staff, easy to talk to about any enquiries, very responsive, enjoyed our time with belvoir very much.PositiveResponsiveness, Professionalism
Marty · 1 January 2022
Agent replied · 31 December 2024
Marty, many thanks for taking the time to review us. The team go the extra mile for our clients and being recognised makes a very busy day much brighter! All the best, Adrian
★★★★★ 5/5
Direct reviewsExcellent service. Nikki excels in catering for their customers needs. Would highly recommend Belvoir for property dealings.
Jack · 23 August 2024
★★★★★ 1/5
GoogleAwful, Would never rent a property through them again! Any property issues are ignored by them! And then they charge you from your deposit for false issues.Disgusting attitude towards tenants!
Ashley · 2 January 2017
Agent replied · 31 December 2024
As an award winning agent, we take all complaints seriously. Mr Morris, If you have a detailed complaint, you are welcome to submit it to Adrian Walton (MD of Belvoir) in writing and it will be investigated in detail. We have a detailed log of all calls and e-mails and this shows a builder attended the property and carried out repairs promptly, and we had no subsequent notifications of any other issues from you that were not resolved. Your deposit is currently being processed by DPS and if they do not agree with the evidence we have put forward for dilapidation deductions, they will return the deposit to you. Adrian Walton - MD Belvoir Lettings Stone & Stafford
★★★★★ 1/5
GoogleAvoid at all costs, there is not a house wonderful enough to make me use this company! Would have given zero stars if that was an option
Craig · 2 January 2019
Agent replied · 31 December 2024
Hi Craig, as you are aware, at our suggestion, Staffs Borough Council Environmental Health team visited the house and found no evidence at all to support any of the claims you raised. The landlord released you from the contract early and the property was subsequently occupied by the landlord. We hope you are well settled in your new house.
★★★★★ 5/5
allAgents"property..."
I have been using Belvoir to manage my property for quite a few years now and am more than happy to recommend them. They are efficient and helpful and take all the concerns of letting a property away.
Linda · 1 February 2023
★★★★★ 5/5
Direct reviewsThank you Belvoir for making my dream come true, you guys explained every bits and bobs of the property and making the documentation was so easy. Thank you so much and wish you the very Best.
Nikil · 17 January 2023
★★★★★ 5/5
allAgentsOne of the
Thank you Belvoir for making my dream come true, you guys explained every bits and bobs of the property and making the documentation was so easy. Thank you so much and wish you the very Best.
Nikil · 16 January 2023
★★★★★ 5/5
Direct reviewsExcellent service and advice at any time. Always willing to help.
Michele · 30 July 2024
★★★★★ 5/5
allAgentsThe tenant finding service
The tenant finding service has been excellent, so full marks to all the staff.
Andrew · 4 March 2024
★★★★★ 5/5
allAgentsGreat
Would definitely recommend lovely service Julie and Liz delt with me got me into the flat within 2weeks and kept in touch they made the move out very simple and easy did all the paperwork very quickly that I got my deposit back within a week very good service
Meg · 3 November 2018
★★★★★ 4/5
allAgentsAfter having had two Agents
After having had two Agents where I didn't feel things were in control and always done to my liking I am very pleased with Belvoir so far. They have efficiently dealt with the handover and the Tenants seem pleased. Their advice has been good and always dispensed with a smile.
Martin · 13 December 2016
★★★★★ 5/5
Direct reviewsbrilliant, clear information and guidance
Geoff · 10 July 2024
★★★★★ 1/5
GoogleNo one got back in touch with me
Nicola · 1 January 2021
Agent replied · 31 December 2024
Hi Nicola, thanks for your comment, however having checked our recorded phone calls and all emails, we cannot find any contact to either the Stone or Stafford offices. If we have missed something please get in touch on Stone@belvoirlettings.com with the time and date of your enquiry so I can follow it up. We pride ourselves on our service and all enquires are important to us. Adrian Walton, MD
★★★★★ 4/5
GoogleGreat service but kept mentioning my sister
Bit odd isnt it mate.
Adam · 1 January 2024
★★★★★ 5/5
Direct reviewsAmazing estate agents. We had a very difficult time buying our new home but Belvoir delivered at every opportunity. Kelly in particular was incredible ????????
Rob · 13 December 2022
★★★★★ 2/5
allAgentsI have used this agency in
I have used this agency in the past for house rental as a landlord. I feel that staff are not very helpful as they have to pass everything by their manager, this makes decision making very long winded and not professional in the least.
Jon · 14 April 2017
★★★★★ 5/5
Direct reviewsVery helpful and smooth process into getting my new propperty
Chris · 16 December 2023
★★★★★ 5/5
Direct reviewsSold my house in 8 weeks from start to finish. Wonderful service
Joy · 28 October 2023
★★★★★ 5/5
GoogleLovely helpful staff
Sharon · 1 January 2021
Agent replied · 31 December 2024
Thanks Sharon for the feedback on our staff, it means a lot to them and us as owners. Adrian and Jo Walton
★★★★★ 5/5
GoogleLoved it ten out of ten x
Eric · 1 January 2024
★★★★★ 5/5
allAgentsThe agents are
The agents are very welcoming and very supportive throughout the whole process.
Josh · 4 September 2023
★★★★★ 5/5
Direct reviewsVery helpful and kept us in touch with the move.
Darren · 6 October 2023
★★★★★ 5/5
Direct reviewsTried their best to help courteous and friendly
Charlie · 10 November 2023
★★★★★ 5/5
Direct reviewsYou did a good job, but it???s what you are paid to do!
Robert · 4 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.