Every review we hold for the Stone office, from every platform, shown as written. First names only.
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5/5
GoogleHuge thanks to Gill, Kelly and Stacey for all their help with my recent house purchase. From our first viewing to final completion, handling my purchase was consistently professional, supportive, and on top of everything. Gill kept the process moving, communicated clearly, and was always ready to assist with any questions or concerns.
Buying a property can be daunting, but Gill made it feel easy. Her experience and dedication really stood out, and Iβm incredibly thankful for her hard work. I wouldnβt hesitate to recommend to anyone.
True credit to the Belvoir team. π
Ehsan Β· 6 September 2025
Agent replied Β· 9 August 2025
Hi Ehsan, I am glad our sales team has delivered a service "above and beyond" to get your sale over the line. Your personal recognition of colleagues means a great deal to the and is much appreciated. I wish you all the best in your new home and thank you again for the superb detailed review.
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5/5
GoogleWell where can I start. We used Belvoir Stone for buying our first home. We found the house pretty quick and I first spoke with Stacey to arrange a viewing. She was perfect from start to finish. Nothing was too big for her to sort for us. She was as excited as we were from the beginning up until yesterday when getting the keys. We met with her the first day on viewing one and on our last viewing to measure things up before completion. She was the nicest caring person throughout it all. Thank you so much Stacey you made us feel so welcome and were so patient with us. We want to thank Gill who chased both sides for us as well and again was so lovely all the way through nothing was an issue and although we never met she was still so patient and caring with us. Also a big thank you to Kelly for arranging and emailing me back on issues or questions also very patient with us and speaking the vendors side for us if needed. I cannot fault the team in Stone at all and I doubt Iβll be rushing to buy or sell again but would 100% recommend and use Belvoir Stone again.
Thank you all so much for getting it done in just over 3 months. You are all perfect.
Jack Β· 6 September 2025
Agent replied Β· 9 October 2025
Hi Jack, Thank you for taking the time to post such a detailed 5* review of our sales team, especially the hard work Stacey put in to help you find your first home. Kelly and Gill bring also many years of experience to property sales as well, helping clients to achieve their purchase/sale and your mention of their hard work is much appreciated. Adrian MD Belvoir
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5/5
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Outstanding Sales Service from Belvoir, Highly Recommended!
I had an excellent experience selling my property with Belvoir. From the outset, they provided an accurate valuation and offered very competitive estate agent fees. Impressively, they already had a potential buyer lined up even before the property was officially listed, and it turned out to be the perfect match.
Thanks to the teamβs efficiency and expertise, we completed a complex five-person chain within just 10 weeks. I canβt recommend Kelly, Gill, Stacey, and the entire Belvoir team highly enough. They are personable, professional, and bring a wealth of experience to the table. Most importantly, they deliver a truly personalised service that makes you feel supported at every stage of the process.
If youβre looking to sell your property, I wholeheartedly recommend choosing Belvoir!
Tessa Β· 31 May 2025
Agent replied Β· 1 June 2025
Hi Tessa, many thanks for your amazing words about our sales team and Belvoir in General - as you know there is much unseen work in sales and the dedication of our team to achieving a sale is unmatched. The whole package we offer is one I am immensely proud of, and our sales and lettings teams are at the top of their profession. Good luck in your new home and thanks again for a stunning review! Adrian Walton MD
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5/5
GoogleThese were not our estate agents, but acted for the people we purchased from. I thought Gill from Belvoir was absolutely on it during the process and we kept each other in the loop as much as possible. If we were to sell or knew someone selling in the area, I would recommend Belvoir in Stone due to their clear communication and proactive approach.
Kirsty Β· 6 September 2025
Agent replied Β· 27 August 2025
Kirsty - wow and thanks for taking the time to award us a 5* review! It is testament to the hard work and dedication our sales and lettings teams put in day in, day out and your great review reflects on their hard work. Thank You!! Adrian walton MD
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5/5
GoogleWe couldnβt have chosen a better Estate Agent than Belvoir. From beginning to end they kept us in touch with what was happening and what would happen next. It all went really smoothly and with very little or no stress. I would highly recommend Belvoir Sales. Also a big shoutout to Gill, Kelly & Stacey for their full support and patience π
Alison Β· 3 August 2025
Agent replied Β· 25 July 2025
Thanks Alison for your 5* review of our excellent sales team and I am glad we met your expectations and above all, made it a stress free experience. Adrian Walton MD
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5/5
GoogleBelvoir Stone work promptly and efficiently to deal with any tenant issues that arise, including finding new tenants and helping to resolve any problems as necessary. They have an excellent understanding of the local property market and good ability to match tenants to the most suitable property. I have confidence in the advice the give to keep me on the right side of legislation.
Matt Β· 8 June 2025
Agent replied Β· 8 June 2025
Many thanks Matt for your 5* review of our trained and qualified lettings team, they really appreciate the feedback. It is so vital to have that legislative backup as the Renters Right Bill is imminent and we have ensured all our landlords are fully up to speed on the many key changes to tenancies, both new and existing. Adrian Walton MBE ARICS FARLA
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5/5
GoogleBelvoir, Stone office, helped me sell my mother's house. They could not have been more helpful or professional at every step of the way from valuation to completion day. Emails were answered quickly and phone calls always returned. I'm sure their excellent communication assisted in the sale being successful despite various issues (not caused by Belvoir) arising. I wouldn't hesitate in using Belvoir again.
David Β· 14 May 2025
Agent replied Β· 15 May 2025
David, many thanks for your feedback on our sales team and their diligence in getting your mother's house sold. I am very pleased that you found the "end to end" service excellent, especially as the hard part is getting the sale completed. Kelly, Gill and Stacey in the sales team really go the extra mile for clients to achieve a positive result.
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5/5
GoogleFrom the perspective of the purchaser, we have absolutely nothing but positive feedback for the staff at Belvoir, Stone. All enquiries were promptly responded too, nothing was too much trouble. As first time buyers we were guided through the process carefully and efficiently. Special thanks to Gill who supported us specifically, answering my many questions. We greatly appreciate all the support. Thank you!
Danielle Β· 22 May 2025
Agent replied Β· 23 May 2025
Thanks Danielle and good luck in your first home - The sales team really appreciate your feedback on their hard work and thank you for taking the time to provide a review. Adrian Walton MD
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5/5
GoogleMe and my partner are renting our current property courtesy of Belvoir Stone. We cannot thank them enough. They are an amazing team and are always there to help you, especially Amy Ormond. She was so attentive and easy to reach throughout the whole process. We are so grateful, thank youπ β¦
Amy Β· 29 August 2025
Agent replied Β· 31 August 2025
Hi Amy and many thanks for you 5* review! We do our best for all our clients and especially in the current climate where rentals are so much in demand. Your recognition of our team and Amy are very much appreciated.
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5/5
GoogleWe are first time buyers and just completed on our house sale within 4 months. We want to say a big thank you to Gill, Kelly and Stacey for all their support, advice and patience in this process. The team at Belvoir really are amazing and we would use them again in a heartbeat.
Liberty Β· 29 July 2025
Agent replied Β· 9 October 2025
Hi Liberty, so pleased we have assisted you and that you have had great service from the sales team - they take great pride in their work and the personal mention and recommendation means a lot to them. Adrian Walton MD
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5/5
GoogleHad an amazing experience buying through belvoir! They were super friendly and contactable at all times. I even got email replies on a Sunday! Wow! They sounded so excited when they called me to say my offer had been accepted! The communication was so key with me struggling to get any communication out of my solicitor! They updated me on the process and as a first time buyer this was crucial. A nice airy office too located at the top of stone
Would definitely buy and sell through them again
Gill and Kelly were brilliant! 5*****
LAURA Β· 23 July 2024
Agent replied Β· 31 December 2024
Hi Laura, thank you so much for your superb review for our sales team! We understand the stress of moving and will do our best to keep all parties informed and solicitors engaged. Your feedback is testament to our service and very much appreciated - good luck in your first home!
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5/5
View Agents BuyerAmazing team in Belvoir Stone
Well where can I start. We used Belvoir Stone for buying our first home. We found the house pretty quick and I first spoke with Stacey to arrange a viewing. She was perfect from start to finish. Nothing was too big for her to sort for us. She was as excited as we were from the beginning up until yesterday when getting the keys. We met with her the first day on viewing one and on our last viewing to measure things up before completion. She was the nicest caring person throughout it all. Thank you so much Stacey you made us feel so welcome and were so patient with us. We want to thank Gill who chased both sides for us as well and again was so lovely all the way through nothing was an issue and although we never met she was still so patient and caring with us. Also a big thank you to Kelly for arranging and emailing me back on issues or questions also very patient with us and speaking the vendors side for us if needed. I cannot fault the team in Stone at all and I doubt Iβll be rushing to buy or sell again but would 100% recommend and use Belvoir Stone again.
Thank you all so much for getting it done in just over 3 months. You are all perfect.
Jack Β· 30 August 2025
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5/5
AllAgents"Perfect..."
Well where can I start. We used Belvoir Stone buying our first home. We found the house pretty quick and I first spoke with Stacey to arrange a viewing. She was perfect from start to finish. Nothing was too big her to sort us. She was as excited as we were from the beginning up until yesterday when getting the keys. We met with her the first day on viewing one and on our last viewing to measure things up before completion. She was the nicest caring person throughout it all. Thank you so much Stacey you made us feel so welcome and were so patient with us. We want to thank Gill who chased both sides us as well and again was so lovely all the way through nothing was an issue and although we never met she was still so patient and caring with us. Also a big thank you to Kelly arranging and emailing me back on issues or questions also very patient with us and speaking the vendors side us needed. I cannot fault the team in Stone at all and I doubt Iβll be rushing to buy or sell again but would 100% recommend and use Belvoir Stone again. Thank you all so much getting it done in just over 3 months. You are all perfect.
Jack Β· 30 August 2025
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5/5
GoogleEvery single member of staff was so helpful and kind and were quick to answer/resolve any questions/issues we had. Would HIGHLY recommend. And a massive thank you to Julie, Oliver, Amy and Adrian, you were all a huge help
Lauren Β· 24 September 2025
Agent replied Β· 24 September 2025
Thanks Lauren, the lettings team really appreciate your review. Adrian
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5/5
GoogleExcellent experience selling with the team, special thanks to Gill and Kelly who were super helpful, quick to respond to queries and got the valuation spot on to get several offers. Many thanks and would recommend to others looking to sell their house.
Adam Β· 10 August 2025
Agent replied Β· 13 August 2025
Thank yo for the 5* review Adam, the sales team really go the extra mile to make the process a smooth as possible and get the valuations correct to allow you to plan your next move. Adrian Walton MD
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5/5
AllAgents"Outstanding all round..."
This is the second time I have used Belvoir Stone and as previously have received an exceptional and outstanding service from Kelly, Gill and the team. Special mention to Gill going above and beyond to get the sale over the line despite multiple challenges and a real possibility of the sale collapsing. I would not hesitate to recommend Belvoir to others and they will certainly be my go to estate agents in the future.
Jodi Β· 20 February 2025
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5/5
GoogleOur experience of the Belvoir team in Stone has been brilliant, Always very helpful, friendly staff who managed our property very professionally! We would be very happy to work with Belvoir in the future.PositiveResponsiveness, Quality, Professionalism, Value
Laura Β· 22 April 2025
Agent replied Β· 31 December 2024
Laura, many thanks for your generous comments about our team and their great service. They work really hard to deliver the top levels of service and the appreciation of landlords is a real feather in their cap. Well done team!
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5/5
GoogleThank you, Belvoir, for helping me through the process of buying my new forever home. They were very honest, friendly and helpful. I was kept up to date with everything I needed to know and they made whole process so much easier.
So a big thank you to Gill and all the Belvoir team, I appreciated all of your help. Laura
Laura Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Laura, many thanks for your review and I am glad the sales team here delivered above and beyond for you - they take great pride in their work and your review means a great deal to Belvoir. Good luck in your forever home!
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5/5
GoogleA huge thanks to the lettings team at Belvoir Stone . Their professionalism and friendliness throughout the process made it so much less stressful and I would highly recommend them .
Terri Β· 25 March 2025
Agent replied Β· 26 March 2025
Many thanks for your 5* review Terri, we go above and beyond to take away the stress of moving home whenever possible and the lettings team really appreciate your feedback. Adrian Walton
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5/5
GoogleHuge thanks to Belvoir on their endless patients . A big shout to Gill at the Stone office ,whose cool head and diligence supported the sale of our property. Thank you .
Phil Β· 4 February 2025
Agent replied Β· 23 January 2025
Many thanks Phil for your valuable 5* review. Our team work their socks off to get sales to completion and their wide experience and diligence is key when over 30% of sales fall through between offer and completion. Your recognition of their expertise is really appreciated by the team. Adrian Walton MBE DL ARICS FARLA, Manging Director
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5/5
GoogleFinding a new place to live after 16 years is very stressing. My husband and I tried many letting agents. Only Belvoir was kind enough to help and it felt personal. The other letting agents (who I shall mention only initials DD, TG, SE) made us feel like we were just a number very commercial. 16 years ago my husband was with Belvior, and We are glad we tried Belvoir again. Thank you very much!!
Lixx Β· 30 March 2025
Agent replied Β· 1 April 2025
Many thanks for your glowing 5* review and I am so glad the Belvoir team assisted you and made the process as stress free as possible. Adrian Walton
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5/5
GoogleWe bought our little cottage in March from Belvoir in Stone. The service we received was amazing, particularly bearing in mind the problems caused by the pandemic. We then spent three months renovating the property, with a view to letting it when completed. Once again, Belvoir were fantastic. The property was let within a few days and our tenant is perfect. Thank you so much Belvoir, we can't recommend you highly enough. Nick and Penny Meakin.PositiveProfessionalism
Penny Β· 1 January 2022
Agent replied Β· 31 December 2024
Penny and Nick, many thanks for your 5* review detailing the sales and lettings experience you have received from the team at Belvoir. We all work really hard to ensure we leave no stone unturned to deliver an unrivalled service - your experience has shown we have a great team for sales and lettings who go the extra mile to deliver our clients expectations - thanks again for sharing your experience. Adrian Walton
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5/5
GoogleWe were both so grateful to Annabelle Goodall in the Lettings Department who played a significant role in the smooth transition of our move from South Wales to Stone. Over the years, we have rented a number of properties; without question, Annabelle proved to be the most helpful, reliable and professional Lettings Estate Agent we have had the pleasure to deal with. Thank you again Annabelle!
Pam Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Pam, firstly, very pleased you had a smooth move - we know it can be stressful! Thank you very much for your glowing review - it means a great deal to Annabelle and the team in Stone as we do our best to deliver a 5* service for all our clients. We invest in training and qualification for our staff, but the real reward is your appreciation of our efforts.
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5/5
GoogleI have been a client of Belvoir Lettings in Stone for 9 years, and have just sold the property that they have been managing for me. I've been very pleased with the service I have received. Repair issues have been dealt with quickly, rent has been paid quickly and accurately, and the tenants that Belvoir found for me were all very good. The team are efficient and knowledgeable, and I would recommend them to any Landlord.PositiveResponsiveness, Quality, Professionalism, Value
Tony Β· 1 January 2021
Agent replied Β· 31 December 2024
Many thanks Tony for your review as both a longstanding landlord and then vendor.
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