Trusted Agent profile · Stone
Verified
★★★★★
191 reviews across 4 platforms
42b Radford Street, Stone, ST15 8DA
Part of Belvoir, see every office.
Belvoir's office in Stone, at 42b Radford Street, is rated 4.7 out of 5 across 191 reviews on four platforms, including 121 Google reviews rated 4.7.
121
Reviews on Google
This office
1
Reviews on View Agents
This office
31
Reviews on Direct reviews
This office
38
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Stone office, from every platform, shown as written. First names only.
5/5
GoogleBelvoir in Stone are professional, efficient and a pleasure to deal with. They rented out a property for me in very quick time, dealt with all the checks and kept myself well updated. Their charges are reasonable and the after care is also extremely good. I would rate them highly.
Hi Paula and many thanks for your 5* review, it's much appreciated by the team who work really hard to ensure we deliver a great service for all our landlords and tenants.
5/5
allAgents"I had a wonderful experience..."
I had a wonderful experience with Belvoir. The whole process was really quick and really easy and they answered any questions I had. Amy was particularly lovely and I would recommend this company to anyone that was looking to move. Would definitely use again
5/5
Direct reviewsI???m not one for writing reviews but on this occasion I felt I needed to say what a pleasure it has been working with Gill, Kelly and the team at Belvoir. Their professional and extensive knowledge of the selling process was excellent, from the initial valuation of my property right through to coordinating with the new homebuyer. Thank you Belvoir, for making the whole experience of selling my home stress free.
5/5
Direct reviewsThe whole team at Belvoir have been supportive through what was a difficult sale with a challenging solicitor representing the buyer, but all of Adrian, Gill and Kelly perservered to get the sake completed, whilst Sandra and Julie kept checks on the property whilst it was empty in the sale process. A great team effort from all of the team at Belvoir. Thank you.
5/5
GoogleMyself and my girlfriend have recently moved into a place courtesy of Belvoir. All of the team were so helpful with everything, however Amy mainly dealt with us and she was absolutely super. She was attentive and so responsive, helped us move in so quickly of time and never left anything ambiguous or us guessing. She was great, can’t recommend enough.
Hi George, very glad you have found a new home and that the service from Amy and the lettings team was 5*! We work really hard to ensure a smooth process when moving and so glad you are settled in now. Adrian Walton
5/5
GoogleGill and the team were amazing when I purchased a property they were selling. Any questions I needed answering they were there and answered timely and precisely. Very friendly and knowledgeable staff
Dottie, many thanks for your excellent review of our sales team and I am glad we have you settled in your new home. Communication is sales and lettings is key and very pleased you have had the benefit of our wide experience to advise during your purchase.
5/5
Direct reviewsWhat a simply fantastic Company and Agent in Kelly Pepper. Belvoir was one of three companies invited to sell our property. They were ???head and shoulders??? above the other local Estate Agents, and did we make the right move with choosing this company. From the moment that Mrs Pepper walked into the house, she showed huge confidence in the prospective sale of the house. She detailed all the costs, terms and conditions, and how she anticipated the viewings etc would be undertaken. All arrangements made by her, including the obtaining of the Energy Certificate, came to fruition exceptionally quickly and easily, making the entire procedure stress and hassle free. The entire process has taken four months to complete from the first visit to sale completion. (A large proportion of which was taken up by legal requirements) Mrs. Pepper kept us ???up-dated??? almost on a daily basis, with fantastic advice and clarity. We cannot thank enough, Belvoir Agents and particularly Kelly Pepper, for the fantastic customer service and professionalism, whilst selling our house. We highly recommend Belvoir Estate Agents without hesitation. Thank you so much to everyone at Belvoir Estate Agents.
5/5
GoogleGreat service at Belvoir stone . Team were really helping with any queries especially Gill
Many thanks Danny, your review means a lot to the team who work so hard to achieve the property sales.
5/5
GoogleUsing Belvoir as our letting agent was the best decision we've made as landlords. Since moving to them they have handled all aspects of letting our property in a professional and friendly manner, for both us and the tenants. They've made a huge difference to our letting experience and would have no hesitation in recommending them.
Many thanks for your 5* review, the qualified and trained team really appreciate your time posting a review as a busy landlord.
5/5
GoogleAmazing team in Stone helped us find the perfect property in very short time. Definitely recommend it if you are moving around Staffordshire.
Hi Wojtek, glad we were able to sort a new home for you after the challenges of finding a property.
5/5
GoogleVery appreciative of everything this agency has done for me particularly Adrian. I've felt reassured and valued as a tenant that my wellbeing matters. Issues or works I've had have been dealt with quickly and Belvoir have kept me in the loop at all times. Highly recommended.
Many thanks Sarah for your 5* review. We strive to deliver a prompt service for all repairs and in this case this was a repair of a flat roof spanning two properties adding to the challenge! The team here in Stone really appreciate the time taken to review us and I am glad all is back to normal now. Adrian Walton MBE TD DL ARICS FARLA
5/5
GoogleWe had a really great experience in selling our property with Belvoir Stone branch. A very professional sales team who found us a quick sale. They also keep the sales process moving smoothly and regularly kept us informed. Very pleased and would always recommend. Ian & Sarah
Thanks Ian, the team are highly experienced and will always go the extra mile to ensure a sale goes through. We really appreciate your business from bot the lettings and sales sides of our business. Good luck for the future!
5/5
GoogleThe staff at Belvoir sales office in stone stoke on trent were fabulous. They helped with everything making our purchase go smoothly. The staff were professional and always contacted us to check things were progressing. I will defintly be using Belvoir and recommending them to family and friends.
Thanks for your 5* review Shamshad, our sales team work tirelessly to assist sales completing and we wish you all the best in your new home. Adrian Walton MD
5/5
GoogleAll of the team were at Belovoir were professional,helpful and always available when dealing with the sale of our property. I would recommend their services.
Thanks for the 5* review for our residential sales team Richard, much appreciated. Kelly and Gill have worked on this from day 1 and deserve the credit for getting it over the line. Adrian Walton
5/5
GoogleReally thankful I chose to go with Belvoir Stone. Found them to be honest, transparent and extremely helpful every step of the way. Very credible to deal with and you get a sense that you are in safe hands, start to finish. Genuinely thrilled.
Aaron, many thanks and the team were more than happy to guide you through the 175+ regulations that apply to landlords. We invest in training our team to ensure the best journey for our clients and glad to see that this has been your experience as we manage you home. Thanks again, Adrian
5/5
Direct reviewsBelvoir Stone is an excellent group of people, and they can be trusted. We had a great experience with them while renting our first house in the UK. They took us through the process very smoothly and guided us all along. They are honest people and keep things black and white always. Highly recommended!
5/5
allAgents"We couldn’t have had a more..."
We couldn’t have had a more positive experience. As always, there were a few hiccups in our home buying process however Gill and the team were quickly to hand and resolved any issues we had immediately.
5/5
GoogleThe team at Belvoir Stone have been fantastic and helped us through our rental experience. They have all been incredibly friendly, and made the whole process straightforward and simple. We love our new home and wouldn’t be here without Belvoir’s help.
Hi Shula, so glad our highly experienced team were able to assist you through the rental experience. Belvoir invest heavily in training and work to the highest standards in an unregulated industry, so thanks you for your review and we wish you both all the best in your new home that Belvoir manage. Adrian Walton MD
5/5
allAgentsExcellent
From start to finish the service provided by Kelly and the team was exceptional, if you are looking for a non pushy professional service I cannot recommend Belvoir highly enough, and will certainly use their services again in the future.
Simon, many thanks for the 5* review of our sales team. They are dedicated to making sales get across the line and your appreciation of their hard work is much appreciated. Adrian Walton MBE TD DL ARICS FARLA, Managing Director
5/5
GoogleWe recently moved to the country, and finding a house to rent was a huge struggle. When we came across Belvoir, we did not have to go anywhere else. Adrian, Sinead, Oliver, Amy, Sandra, they all had been a great support through out. We highly recommend this agency for people who are looking at ease of things. They were quick with referencing and other documentation, top quality. To describe in one word, "approachable"!
Hi Usama, thanks for you praise of our team, it means a great deal to them and I am glad we have found you a new family home.
4/5
GoogleBelvior estate agents provided a quick and efficient service to me on a rental property. After moving in there was an issue with a door and again this was sorted quickly. Friendly, quick and efficient service for renting a property.
Hi David, Thanks for your review and glad you are settled in your new home rented via Belvoir. Adrian Walton MD
5/5
GoogleWe moved from abroad to Stone and dealt with Adrian who was a fantastic help! Due to the location, we dealt with everything remotely and process felt seamless. Would highly recommend both Adrian and Belvoir.
Many thanks Neal for your review - and glad we were able to help when other agents did not! We invest much in technology and training staff to be able to go above and beyond! Glad to call by and see you settling in your new home and ready for a new chapter with the family. Adrian Walton MD
5/5
allAgents"Professional, Conscientous..."
We were nervous about letting out our lovely house but Belvoir really put us at ease and made everything very straight forward. It was clear from the outset that they have a wealth of experience and expertise. They were professional, realistic, conscientious and efficient. Our house rented quickly and all is going smoothly with our tenants. They have a great team that are always quick to respond to any queries.
5/5
allAgentsExtremely helpful from start
Extremely helpful from start to finish. Always a member of the team available to deal with any snags and get the sale through. Highly recommend. Special thank you to Adrian - reliable, professional and works with integrity.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Stone office has 191 reviews across four platforms: 121 on Google, 1 on View Agents, 31 on Direct reviews, 38 on allAgents.
Belvoir Stone is rated 4.7 out of 5 across all 191 reviews, and 4.7 out of 5 on Google from 121 reviews.
Belvoir Stone, 42b Radford Street, Stone, ST15 8DA.
