Trusted Agent profile · Stoke-on-Trent
★★★★★
144 reviews across 3 platforms
66 Roundwell Street, Stoke on Trent, Stoke-on-Trent, ST6 5AN
Part of Priory Property Services, see every office.
Priory Property Services's office in Stoke-on-Trent, at 66 Roundwell Street, is rated 4.4 out of 5 across 144 reviews on three platforms, including 131 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Priory Property Services hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
GoogleFantastic personal & professional service from start to finish. Paula, Matt & the team certainly have the expertise & knowledge to advise & guide you through what can be a stressful time. I will certainly recommend to others & use them again in the future. Thank you to all at Priory
5/5
GoogleWe used priory for our sale and to buy our new house, we mainly dealt with Matt who was brill, he was always friendly and went above and beyond for us to secure the house we wanted. whenever we called or asked a question they always came back to us the same day.PositiveProfessionalism
5/5
GoogleCompletely professional service from start to finish. From the first appointment with Matt, constant updates from the office, quick responses and a fast sale. I cannot recommend highly enough. I would not hesitate to recommend to any family or friends. A massive thanks to Matt and the team for all of your hard work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJust recently dealt with Matt at the Tunstall office and he has been a pleasure to deal with and I am just about to move in to a new house as I type this. Many thanks matt and all the best for the future.....
5/5
GoogleHad a great experience working with Priory, from both the buying and letting side. Matt is clearly very knowledgeable about the field and the area, which was very reassuring. Would definitely recommend!
5/5
GoogleA1 service received when both buying and selling with this excellent and reputable local agent. Paula, Matt and Judi cannot do enough. Always on hand to make the entire process a breeze - emails, phone calls and messages all replied to quickly, queries resolved, reassurance and support provided - our sale was completed in 9 weeks - absolutely fantastic. Highly recommended.
5/5
GoogleGreat and easy to deal with estate agents. No issues, whatsoever. Matt, Judi & Paula were fantastic. Helped me with my property purchase. Very intentive and easy to deal with.
5/5
GoogleI contacted Priory Estate Agents Tunstall for advice on a valuation and potential sale of a property. Paula got in touch, she is a very experienced agent, with a vast knowledge of the local area, and is very successful . She gave me very good advice, and dealt with all aspects over the sale period, providing regular updates.
1/5
TrustpilotMatt was a bully throughout the…
Matt was a bully throughout the process, consistent threatening emails. Phone calls sometimes twice a day. To me and my wife while we’re both working putting blame on us during the process. Even reducing her to tears on the phone. A nasty man and a nasty company.
5/5
GoogleMatt was really helpful, i was a first time renter and given a chance which other agents didn't because of this reason, replied quick to any emails i sent about questions. Made the process 10 times easier.PositiveProfessionalism
5/5
GoogleVery professional and excellent service. Matt has been more than helpful with the whole process. Would highly recommend if your looking to rent or buy.
5/5
GoogleExcellent made selling my home easy excellent friendly service and very helpful would highly recommend thanks Paula ,judi and Matt xx
5/5
GoogleStarted looking for a house to rent at the start of the year and it was very slow moving for a long time. Then we saw a really nice house to rent at a decent price that was listed by Priory, and we knew it was the one. Spoke to a man called Matt and he's been nothing but helpful since we first spoke to him. After about 6 months of searching at a snails pace, priory helped us to really get the ball moving.
5/5
GoogleMatt and Judi were brilliant all the trouble I had with my sale and they were fantastic made me feel really relaxed and reassured. They did a fantastic job I won't be selling up any time soon but I'll be recommending them to everyone! A big thank you!
5/5
GoogleFantastic team that deliver an excellent service! Would highly recommend Matt and the team, supported me throughout my house sale and chased feedback from all of the viewings which is 100% more than one of the larger national estate agents did with my previous sale.
5/5
GoogleRecently purchased a house through matt from priory and what a pleasure he was to deal with. He Referred me to there mortgage advisor and sorted a good local solicitor also as i didnt know who to use or what to do. Many thanks matt for all your help and assistance - for anyone reading this review you need to be dealing with matt / priory.
5/5
GoogleWe sold first home through Priory and I can't rate them highly enough. They were helpful from start to finish, and we were kept upto date and supported throughout the process. The house sold really quickly and we will definitely be using them for our next move.
5/5
FacebookGreat team, Very thorough , kept in the loop at all times . Paula and Judi were very professional and helpful during the process. Would definitely recommend to anyone selling in ST6 area . Phil Ashley
4/5
GoogleBrilliant yet again..Would recommend..... Thanks Paula and team..for all your help
1/5
GoogleEmailed and telephoned to arrange a viewing on a property I was informed that someone would get back to me as soon as possible and nobody did and the property has since been sold not good customer service 😕 …
5/5
GoogleHighly recommend, professional polite and friendly. Matt was so helpful and I didn’t have to chase anything, he made buying our first home a lot less stressful. 10/10PositiveResponsiveness, Professionalism
1/5
TrustpilotOnly applied for a house viewing where…
Only applied for a house viewing where lady who never said hers name rang me back and made me feel useless. First question she asked or im employed and where do I live. Then she asked or I got guarantor. Where I asked why would I need one she said otherwise they don't know I can pay rent... Seriously??? U can ask me for a guarantor only if I don't pass my check. U have no information not about my earnings none of my references not of my history. She made me feel like there is something wrong with me and I can't have roof because I said I'm not willing to have guarantor. Absolutely disgusting attitude
5/5
GoogleCan not fault the service provided by the team at Priory. Throughout the process they have been helpful and kept us well informed. Would definitely recommend Priory property services to my friends and colleagues in the future.
5/5
GoogleHad an amazing experience with Paula and the team (Matt & Judi) they were fabulous! Kept me up to date and sorted all problems! I'll definitely be recommending them to all my friends! Thank you!
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Tell us what you need and we'll put you in touch. Priory Property Services hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
