OneAgency Stoke-On-Trent reviews

★★★★★ 1/5

Trustpilot

Linked inability fake site

1. Linkedin used to be good. However, It's now a false networking site that just takes your data, browsing pattern, and promotes company advertisements. Get you to go premium membership by tapping into your data, fear etc 2. All jobs posted on Linkedin, 95% are fake jobs. 3. You complain about anything, you'll get banned by giving excuse of identity not matching. 4. Companies are posting adverts that has no relevance to a professional networking site. 5. Example, Companies promotion of AI when people are losing jobs wi5hin the samr companies 🙂 Linkedin is going to become obsolete soon as Next generation is not interested in legacy practices. I hope I get to see demise of this awful site asap.

Ams · 17 May 2025

★★★★★ 5/5

Google

highly Recommended, Professionalism at its best. been Fair throughout the whole process, This process took us longer than Expected due to unforeseen circumstances, but I truly admire Fiona Morris professionalism and her Calm personality helped me not to give up. I highly recommend One Agency Estate agent Especially Fiona Morris. Finally Got my House keys today. Five Stars to OneAgency Estates Agents

Zameer · 9 November 2024

★★★★★ 5/5

Google

I have recently sold my property with One Agency. I must say, that the Team's customer service, and attention to detail was impressive, josh, took brilliant photos, Fiona was excellent with keeping me updated on the progress, and on hand if I wasn't sure about anything. Dean has a great team. I would definitely recommend One Agency to sell your home.

Diana · 20 November 2024

★★★★★ 5/5

Google

Buying a house is stressful! But honestly the experience with One agency certainly made the process a lot easier. Fiona and the team were so informative, helpful and very quick with responses. Nothing was to much trouble. We can’t thank Fiona enough, definitely recommend the agency to anyone who is interested in selling or buying a property. Thanks again :)

Holly · 27 November 2024

★★★★★ 5/5

Google

I just wanted to take the opportunity to say how fantastic I feel Fiona from One Agency has been with us over the last 6 months and felt she deserved recognition. We have had continuous updates from Fiona, both via phone calls and email, and we weren’t even her client. We are buying a property in which One Agency advertised and we have had more contact and more updates from Fiona than we have our own estate agents, all the way through this long process. I am really grateful for all Fiona has done for us, and myself and my husband have both agreed that should we move house again, we would come to One Agency next time, and this is all down to the impression Fiona has made on us, and all of her support throughout. Thank you Fiona for your fantastic service!

Summer_Jackson · 23 November 2023

★★★★★ 5/5

Google

SUPERB!! Our experience with One Agency has been exceptional throughout when selling our home. All the staff we dealt with were pleasant, helpful, professional and knowledgeable at all times. We received regular chain updates via telephone and email from Fiona and any queries we had were answered promptly. In fact, she went above and beyond to ensure our move went as smoothly as possible. We could not fault the service we received and would not hesitate to recommend One Agency to our friends and family. Thank you so much to the One Agency team.

Simon · 23 November 2023

★★★★★ 5/5

Google

Selling your property can be a very stressful procedure, but I can highly recommend the services of One Agency who dealt with every aspect of our sale in a friendly and efficient manner. Fiona and the Team kept us fully informed regarding the sale and communicated with us throughout every stage on a regular basis. Any questions we had were dealt with promptly and efficiently and nothing was too much trouble. If you want an efficient, stress free sale then One Agency is the Estate Agent to instruct.

Ginny · 23 November 2023

★★★★★ 5/5

Google

Received excellent service from all the staff at One Agency, Fiona, Josh and Dean were all brilliant from initial enquiry right through to final completion of the sale. I was kept well informed at every stage of the process. Any concerns I had were dealt with promptly and in a friendly but also professional manner. Would highly recommend One Agency and would have no hesitation in recommending them to others.

Karen · 21 May 2024

★★★★★ 5/5

Google

I can’t thank one agency enough for All there help selling my house. Fiona has been amazing keeping me updated all the way through the sale. Very professional would recommend them 100% Also they went out of there way after closing on Friday to get the keys to my buyer Thanks to Dean and Fiona. X

LISA · 14 December 2024

★★★★★ 1/5

Trustpilot

The ensh**ification of Linkedin

The ensh**ification of Linkedin It is virtually impossible to raise a complaint with Linkedin. Searching complaint in the help center provides a narrow form about age restrictions. You will have to find an adjacent form to complain through using the other option. However, the customer service actively prevents escalation of any claim. They follow a template, and will stop responding if your questions are too pertinent. I wanted to raise a complaint, and the process resulted in my account being restricted and the complaint not being addressed.

Patrick · 17 June 2026

★★★★★ 5/5

Google

I would highly recommend One Agency .From initial valuation to completion on the property the service was faultless. It sold within a day at the valuation price. Dean was spot on . Fiona kept us informed throughout, chasing up behind the scenes. Staff were always available for queries and were polite and extremely professional. The fees were very competitive. Look no further than this estate agents to sell your property !

Angela · 22 March 2024

★★★★★ 5/5

Google

At a very difficult time having to sell a property Fiona, Jodie, Joshua & Dean were a god send. All very professional at all times, understanding & took away alot of the pressure & stress away that i was already going through. Constant updates, advise & helping me through small obsticles & guiding me along the way i really could not have done it without you all. Highly reccomended, highly professional and i thank you from the bottom of my heart and i hope your strength as a team continues to shine x 🥰

Sharon · 25 August 2023

★★★★★ 5/5

Google

The best service and experience a young family could have buying our first home. Excellent communication which just takes the pressure off when worrying about what's going on and waiting to hear. Always available for any questions however small they were. The service from Fiona was amazing throughout and made our experience less stressful. Finally a small gift of goodies was greatly appreciated and was a nice finishing touch to what was a great service. Thank you so much in being a part of us purchasing our first family home.

Jason · 25 August 2023

★★★★★ 5/5

Google

Outstanding experience with OneAgency Estate Agents! The team was professional, efficient, and genuinely supportive throughout the entire process. They communicated clearly, handled everything smoothly, and made what could have been a stressful experience feel easy and straightforward. I truly appreciate their dedication and would highly recommend them to anyone looking for reliable and top-quality estate agent services.

Abujor · 3 April 2026

★★★★★ 5/5

Google

I recently purchased a property through One Agency, and I am incredibly impressed with their exceptional service. Fiona, the Sales Manager, deserves special recognition for her dedication and support. She was proactive, prompt in her responses, and guided me through the entire process with professionalism. The entire team at One Agency demonstrated expertise, commitment, and a genuine care for their clients. What stood out the most was their proactive approach. They anticipated issues, took necessary actions in advance, and provided valuable advice. Their attention to detail ensured a smooth and efficient transaction. Communication was excellent, with regular updates and prompt responses to my queries. This level of transparency and willingness to address concerns built trust and confidence. In summary, I am extremely satisfied with my experience with One Agency. Fiona's outstanding support, combined with the team's expertise and dedication, made my property purchase stress-free. I highly recommend One Agency as a reliable and professional estate agent. Their proactive approach sets them apart from the rest. Thank you to Fiona and the entire team at One Agency for their exceptional support.

Valeriu-Adrian · 26 July 2023

★★★★★ 5/5

Google

I chose to go with one agency after not being happy with a previous agency that listed my property. From start to finish one agency have been outstanding and I really feel they have gone above and beyond to help and give me the best selling experience! They really are a fantastic estate agent and I would use them time and time again highly recommend. I owe a massive thank you to Fiona and Josh especially for making my sale easy and smooth and talking me through the whole process and the constant updates and reassurance. Thank you once again!

Abigail · 26 July 2023

★★★★★ 5/5

Google

My house sale was complicated and protracted involving probate. I had no previous experience of selling under these circumstances. However, Josh and Fiona were ever present to expertly guide me through the process for which I thank them. An expertly handled transaction with no hidden fees. I would not hesitate to recommend their service and that of One Agency ( Stoke on Trent )

Steve · 24 June 2024

★★★★★ 5/5

Google

Highly recommend the services of OneAgency, having now brought and sold with them, I hand on heart wouldn't even entertain using another agent! It took 6 months for my purchase to complete in 2020 because of tennet issues (which I was aware of at purchase) that were out of everyones control, and at no point during that long wait did I worry...Fiona was in constant contact, always available if I needed something and she genuinely, made what could have been a agonising six months an absolute walk in the park. When it came to sell in Feb of this year, I obviously used OneAgency and again have found it to be a faultless process. With the current market and the nature of a chain, its been six months from start to finish, and the piece of mind it gives you having an agent that you have unwavering confidence in, is invaluable. Top notch agents, who I'll be working with for a long time to come!

Phirpo90 · 21 June 2023

★★★★★ 5/5

Google

Great customer service…. Jodie Chivers was an absolute professional from the initial phone call through to the property sale. Jodie communicated with myself through every step of the process and kept everything to the projected timeframes. This was my first house purchase and she helped with guidance and relevant advice throughout the course. I will definitely be using OneAgency for my next house purchase, I can not recommend Jodie and OneAgency enough. Thank you for the support it is highly appreciated 🙂

Earl · 21 June 2023

★★★★★ 5/5

Google

We first got in touch with one agency, in regards to selling the family home after the passing of our mum and dad Front the very start Dean and Fiona, were absolutely amazing, with the process of selling the house, the understanding of the sentiment of having to sell the house. During the whole process, communications were second to none, any updates we were informed about straight away, nothing was to much for Dean and Fiona in regards to asking questions, any queries we had whilst going though the process of selling the house. Professionalism was maintained up and beyond. I would not hesitate for 1 second to use One agency and having Dean and Fiona in helping to sell anyone houses or any future houses. 5 stars 🌟 all the way and all day long. Thank you Dean and Fiona for all your help during the process. Take care. Carmelo. Angela and Natala.

Carmelo · 21 June 2023

★★★★★ 5/5

Google

OK so I'm not your typical home buyer, the majority of my experience is via friends family and working in construction and development a good few years ago. But what I do know is that One Agency break the mould, if found them to be nothing like the kind of agents I dealt with in my construction days, or had heard about from friends and family. I never wanted for information, I knew through the whole buying process if there was any movement in the process, Fiona always called me before my conveyancer had emailed/phoned. This meant I could concentrate on my day job with out the process ever getting in the way of that. Thanks Fiona, Dean and I'm sure your whole team working in the background.

Mark · 21 June 2023

★★★★★ 5/5

Google

I would recommend One Agency to anyone. Dean, Fiona and everyone in the office have been amazing at helping me to sell my home. From the initial phone call Dean was very prompt at coming out to give a valuation and then to take photographs. There was never a time I needed to call and chase as Fiona kept me in the loop with everything that was happening, they were always available to answer any questions I had. What a fantastic team!

Blaize · 21 June 2023

★★★★★ 5/5

Google

As a family we have no hesitation in recommending OneAgency; for their efficiency and professionalism throughout the sale of our property. Dean and his team are very personable and understanding from first contact through valuation, marketing, guiding, advising and liaising with all parties involved to reach the ultimate goal - a successful completion of sale. Fiona is brilliant- she kept things moving for us, keeping us up to date at every point. Phone calls always taken, questions, queries always answered. We were very impressed with her communication skills. It was refreshing to be able to pick up the phone and speak to someone at all times and for them to call back if need be. Well done to all the OneAgency Estate Agents team. We can't praise you enough thank you.

Margaret · 21 June 2023

★★★★★ 5/5

Google

We were recommended to use One Agency by a good friend. As soon as I got in touch with Dean to sell our house we didn’t look back. Dean valued our house and then it was over to Josh for the photos. It was then Fiona who dealt with our sale. We had a few bumps along the way with one thing or another but communication with Fiona was always excellent and so professional, she was always at the end of the phone sometimes numerous times daily with her kind, calm manner. We were kept up to date in a timely manner every step of the way. I honestly cannot thank Fiona enough for making it all so easy and as stress free as possible. I would highly recommended One Agency, they are an amazing team and their service is five star

Angela · 21 June 2023