5/5
GoogleGreat company. Really helped when I needed advice about the local property market. Highly recommended
Agent replied · 17 June 2024
Thank you Zoe
Trusted Agent profile · Stoke-On-Trent
Goodchilds Stoke-On-Trent reviews
★★★★★
332 reviews across 2 platforms
27, Piccadilly, Hanley, Stoke-On-Trent, ST1 1EN
Goodchilds's office in Stoke-On-Trent, at 27, is rated 3.4 out of 5 across 332 reviews on two platforms, including 188 Google reviews rated 4.1.
Reviews
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleI've been with Goodchilds over 3 years in my current property and experienced nothing but professionalism and efficiency along the way. Their team member Brad always gets things sorted if ever I need anything looking at and will go the …
5/5
GoogleI moved our house to goodchilds after 6 months and 2 viewings with another estate agent. Within a few weeks we had viewings and an have an offer accepted. Their virtual tours On the listing are superb and really helped sell our house.PositiveResponsiveness, Professionalism
5/5
Google100% Recommend using Goodchilds Stoke-on-Trent. Tracy and Bradley have been excellent throughout the whole process from enquiry to move in all complete in 1 week.
5/5
GoogleI do not hesitate in recommending the team here at Goodchild's Hanley. They assisted me recently in sale and previously in purchase. Thoroughly recommended.
5/5
TrustpilotJust used their online chat and chatted…
Just used their online chat and chatted with a very pleasant and helpful lady who quickly helped me with the issue I had. I don't usually like using "chats" but she helped me and made the whole experience quite enjoyable. Thank you.
5/5
GoogleWe sold a house with them recently after a bad experience with another agent. Goodchild's exceeded every expectation from start to finish! Sold for the asking price within no time at all and nothing was too much trouble even after we had sold. Definitely 100% recommend them!
5/5
GoogleSold our house very quickly, Friendly, helpful & Professional. Would definitely recommend!
Agent replied · 17 June 2024
Hi Gina, thank you for using us to sell your property. It was a pleasure dealing with you and I hope you're enjoying your new home.
5/5
TrustpilotFor Stevie Lee Bartlett darling!!!!
For Stevie Lee Bartlett darling!!!!Goes extra mile for all and always positive, kind and caring!!!! Speedy reply and get the job done promptly!!!Thank you darling!!!!❤️❤️❤️❤️👏👏👏👏👏👏👏
5/5
GoogleExcellent customer service. Goodchilds were always contactable, friendly, professional and have a very efficient way of working. We've had a seamless experience with them and I would definitely recommend them if you're looking for an Estate agent.
5/5
GoogleExcellent service from the team at Hanley! As a previous tenant and through my house purchase, they were always helpful, courteous and worked with the utmost professionalism at all times. So much better than any other estate agency I have ever used. Highly recommended!
1/5
TrustpilotDid a visit - no more communication
Did a visit, never gave me a valuation. no follow up - dire communication - exactly what you would expect from a poor estate agency
1/5
TrustpilotSuper horrible service
Super horrible service, zero reply and follow up. It’s a lie of the name “Fallowell” Don’t use this agency.
1/5
TrustpilotDO NOT USE
All they have ever done is pester us to keep dropping our asking price. I'm going to use Purple Bricks and save myself £5k. NewtonFallowell are useless, rude and incompetent. DO NOT USE
1/5
TrustpilotThis is the whorst agency ever
This is the whorst agency ever. People stay away from them. They take my money and no answer why!!! Choose another one. Please be careful because this one is 💩 craps!!!!!They are cheaters!!!!!!!!!!!!!!!!
5/5
TrustpilotBest estate agent ever (in Burton on Trent anyway)
We've sold our last three properties with Simon's team (Burton on Trent office) and have found them to be a great agent e.g. comms and advice are good, very friendly and helpful, etc.Highly recommended *****
1/5
TrustpilotReally bad experience
Really bad experience. No helpful at all during the sale neither after. We had a issue with the boiler and they just suggested us to google it! Awful experience
5/5
GoogleExcellent service throughout. I was kept in the picture from start to finish .
2/5
GoogleStaff didn't turn up for an appointment. Very unorganised in getting my guarantor. Very ignorant staff member who turned up at an appointment this morning after being let down by them yesterday
1/5
TrustpilotCommunication was extremely poor and…
Communication was extremely poor and updates not forthcoming Ended up chasing solicitors ourselves
1/5
GoogleExtremely Annoyed with their behaviour. Advice to Goodchild as a business "Never make a promise you can't keep" Advice to Customers " Your time is worth more than dealing with them, so find another estate agent"
5/5
GoogleProfessional service and friendly staff, they provided all the support possible and followed up until we received the keys. Highly recommended
5/5
GoogleOur house was sold within 12 hours of taking pictures It was a very speedy and efficient service, would highly reccomend goodchilds, they contacted us every step of the way
5/5
TrustpilotGreat team at Mansfield
Great team at Mansfield. Had Tracey and Jordan who are extremely helpful and always on hand to answer any queries. Would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
