Trusted Agent profile Β· Stoke-On-Trent

Findahome Online Ltd Stoke-On-Trent reviews

β˜…β˜…β˜…β˜…β˜… Excellent

220 reviews across 3 platforms

80 Victoria Road, Stoke-On-Trent, ST4 2JX

Findahome Online Ltd's office in Stoke-On-Trent, at 80 Victoria Road, is rated 4.8 out of 5 across 220 reviews on three platforms, including 155 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

155

Reviews on Google

This office

Facebook logo

4.7 / 5

27

Reviews on Facebook

This office

Trustpilot logo

38

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Findahome Online Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing Service

Honest, helpful, experienced, knowledgeable…What a fab team, will go the extra mile..very customer focused, professional. Wouldn’t use any other Estate Agent. 5 star ⭐️ all the way.

Phyllis Β· 13 August 2025

5/5

Google

I've had the experience of many Estate agents in my time and find this Estate Agents to be the most professional, genuine and non pressuring.

Trevor Β· 29 June 2024

Agent replied Β· 24 August 2024

Thanks for taking time to review out services. It was very nice meeting you the other day. We look forward to working with you in the future. Kind Regards from Tom and the Findahome Team.

5/5

Google

Excellent friendly team to work with. Arranged two viewings the day the property went live. Value for money service. Kept us updated promptly. Well done Tom, Cyan and Steve.

Wendy Β· 14 April 2024

Agent replied Β· 13 June 2024

Thanks for the 5 star review, Wendy. We very much appreciate it. It has been great working with you. It was very pleasing to get the property over the line! Kind Regards from Tom, Cyan and Steve.

5/5

Google

I am a tenant in one of these properties and I've never been so happy. Issues are dealt with swiftly and to an excellent standard, the agents are so friendly, helpful and always there for you. Excellent company. I won't want to deal with anyone else from now on.

Lisa Β· 14 June 2022

Agent replied Β· 13 June 2024

Hi Lisa, Thanks for taking the time to review our services. We really appreciate it. We are glad that you are happy in one of our fully managed rental properties. Kind Regards Tom and the team at Findahome.

5/5

Google

Findahome Online Estate agents are very professional approach. We have Good experience with them. If you are looking for good letting agent in Stoke-on-Trent we will recommend this agency....... Thank you Findahome for your valuable support... 🏠🏠🏠🏠 …

Bonny Β· 14 June 2023

Agent replied Β· 13 June 2024

Hi Bonny, thanks for the 5 star review. We are pleased that you have been happy with our service. We hope that you are settling well in your new home. You know where we are if we can help with anything. Kind Regards from the Findahome Team.

5/5

Trustpilot

I recently bought my house through…

I recently bought my house through Findahome Online, and the experience was excellent.

Unkown Β· 5 November 2025

5/5

Google

Excellent and professional service from start to finish from Tom and Joe. Joe especially went above and beyond during a stressful and prolonged sale. He always maintained communication,key in this process and never failed to support us. Findahome provide a five-star service,with competitive rates .Would highly recommend them. Thank you.PositiveResponsiveness, Professionalism, Value

Simon Β· 25 August 2021

Agent replied Β· 24 August 2024

Hi Simon, Thank you for taking the time to review our services, it is much appreciated. We hope you are settling in to your new home. All the best. Regards Tom and Joe.

5/5

Google

A fantastic team. Went above and beyond. Friendly and professional and knowledgeable. I would highly recommend this company Keep up the good work 5 ⭐️⭐️⭐️⭐️⭐️

Susan Β· 15 March 2024

Agent replied Β· 13 June 2024

Hi Sue, thank you for the 5 star review. It is really good of you. It has been great working with you. Kind Regards Tom, Steve and Cyan.

5/5

Google

Excellent and professional service from start to finish from Tom and Joe. Joe especially went above and beyond during a stressful and prolonged sale. He always maintained communication,key in this process and never failed to support us. Findahome provide a five-star service,with competitive rates .Would highly recommend them. Thank you.PositiveResponsiveness, Professionalism, Value

S Β· 14 June 2021

Agent replied Β· 13 June 2024

Hi Simon, Thank you for taking the time to review our services, it is much appreciated. We hope you are settling in to your new home. All the best. Regards Tom and Joe.

5/5

Google

We have used Findahome for about 6 years to manage our rental properties. They are a very professional company and take the hassle out of trying to do the job yourself. Fees are very reasonable.

Howard Β· 14 June 2023

Agent replied Β· 13 June 2024

Thanks for the 5 star review, Howard. We all really appreciate it. Kind Regards from the Findahome Team.

5/5

Trustpilot

Extremely happy with the service

We have recently sold our property through Findahome. We have used them for over 10 years now. The whole team are both professional and efficient whilst being very friendly and approachable. We have recently recommended them to a family member and they were also highly delighted with the service. We will definitely use them again should the need arise.

Pam Β· 29 December 2023

5/5

Google

It's the second time I have used Findahome to sell my houses and I can't thank them enough for all the help & support they have given me. They are a very friendly, reliable and professional local estate agent at a good price. Thanks to you all Rachael & KevPositiveResponsiveness, Professionalism

Rachael Β· 14 June 2021

Agent replied Β· 13 June 2024

Thanks for the review Rachael, it is much appreciated. All the best to you and Kev in your new home. Thanks for using our services. Regards Tom, Joe and Laura.

5/5

Google

Very professional excellent photos taken of our property which helped us to project our home for a sale. Booking for viewings was so easy and always followed up by a txt/email Wou,d definitely recommend their services and excellent attention to detail.PositiveResponsiveness, Quality, Professionalism, Value

Susan Β· 14 June 2022

Agent replied Β· 13 June 2024

Hi Sue, Thanks for using us to sell your home. We are really appreciative of you taking the time to review our services. We are pleased that you were happy with the service. All the very best to you for the future. We hope you settle in well to your new home. Kind Regards Tom, Joe and Laura.

5/5

Trustpilot

Great Estate Agents

The staff were really friendly helpful and professional and were always available to answer any questions or queries. I was kept informed throughout the buying process and the fees were very reasonable. Would definitely recommend.

Tony Β· 4 May 2023

Agent replied Β· 12 June 2024

Thanks for the 5 star review, Tony. It is much appreciated. You know where we are if we can help in the future. All the best. Kind Regards Tom and the Findahome Team.

5/5

Trustpilot

The BestπŸ‘πŸ‘

A brilliant team who where extremely polite and friendly and helpful and nothing was to much. They gave instructions and advice throughout the selling of the property. Would recommend to everyone who need to sell. Many Thanks to all the staff. Keep up the good work 5 🌟🌟🌟🌟🌟

Susan Β· 9 July 2024

5/5

Google

We have used find a home a few times they provide a great service that is value for money and are very friendly to deal with. We Highly recommend their services to anyone thinking of moving for a smooth stress free transaction.

Steven Β· 14 June 2022

Agent replied Β· 13 June 2024

Hi Steve, Thanks for taking the time to review our services. It is always a pleasure selling your properties. All the best in your new home. Regards Tom, Joe, Steve and Abbie.

5/5

Google

The team is fantastic, communications is amazing, they exchanged on my mother and law’s house, great service amazing staff

Scott Β· 15 March 2024

Agent replied Β· 13 June 2024

Thanks for the 5 star review Scott and Claire. We very much appreciate it. All the best from the Findahome Team.

5/5

Facebook

Back in October we found a house that we really liked that was on the market with Findahome Online, the only problem was that our house was not on the market yet and the seller was not willing to accept offers from anyone who had not sold their own property. So we had to act quick! I contacted Findahome Online on the Thursday evening, by Friday afternoon my property was on the market, with two viewings on the Saturday, it was sold by Monday morning and we had our offer accepted on the house we really wanted to buy. They are very reasonably priced and I cannot thank them enough for all their help and support. Joe, Tom and Laura have been great, helping out with any queries that we had and liaising between the chain. I can really recommend using Findahome Online, you won't be disappointed.

Steff Β· 8 January 2021

5/5

Google

A brilliant professional team,very supportive and down to earth.Would definitely recommend them We experienced a few other agents along our journey and we would say choose carefully.

Debbie Β· 14 June 2023

Agent replied Β· 13 June 2024

Hi Debbie, thank you so much for the 5 star review. Glad we got there in the end. Thanks for your kind words. It means a lot to the whole team. All the best. Kind Regards The Findahome Team.

5/5

Trustpilot

A very friendly and professional team

A very friendly and professional team. I can not recommend them enough! From start to finish the whole process has been amazing and nothing is ever too much to ask. Great communication from Tom, Steve and Cyan and I will recommend anyone who’s looking for an estate agent to choose them. Cannot fault anything!

Charlie Β· 11 October 2023

5/5

Trustpilot

Best letting agency ever!

I have been letting my property through Findahome Online letting agency for several years now and am still absolutely impressed with their performance. They are friendly, professional, reliable and are always there to help. Thank you so much guys, you are the best!

Nadia.K Β· 31 May 2024

5/5

Google

I have used findahome online a couple of times now when selling a property and each time they have been fantastic. Very professional, friendly and helpful. I will definitely be using them again in the future.

Louise Β· 14 June 2022

Agent replied Β· 13 June 2024

Hi Louise, Thank you for reviewing our services, we really appreciate it. All the best to you and your family. Kind Regards Tom and all at Findahome.

5/5

Google

Brilliant service again from findahome. The valuation was fair and reasonable, the photos and marketing were excellent, and there was great support and communication throughout the short time it took to sell. We would recommend findahome to anyone looking for an agent.PositiveResponsiveness, Quality, Professionalism, Value

Rob Β· 25 August 2020

Agent replied Β· 13 June 2024

Thanks for the review Rob. It is much appreciated. All the very best to you from all at Findahome.

1/5

Facebook

DON’T USE THEM. What a shocking experience. I will never recommend findahome to anyone. They never answer the phone, or reply to emails. On day of completion no one was available to have the keys. I was seconds away from posting them through the door at findahome when I received a phone call stating no one was in the offices today, and that I would have to drop the keys off. I’m self employed, and lost earnings on that day due to their poor staffing arrangements. I then made a complaint which they didn’t even realise they had this was 4 weeks later after completion. I am now in disputes with them and it has gone to county court, as I feel the service I received was not adequate for the amount I was paying so requested a discount. Then dispute will continue. DON’T USE THEM

Samantha Β· 2 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Findahome Online Ltd Stoke-On-Trent

Has Findahome Online Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Findahome Online Ltd, Stoke-On-Trent won Trusted Agent.

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