Trusted Agent profile · Stoke-On-Trent

Findahome Online Ltd Stoke-On-Trent reviews

★★★★★ Excellent

220 reviews across 3 platforms

80 Victoria Road, Stoke-On-Trent, ST4 2JX

Findahome Online Ltd's office in Stoke-On-Trent, at 80 Victoria Road, is rated 4.8 out of 5 across 220 reviews on three platforms, including 155 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

155

Reviews on Google

This office

Facebook logo

4.7 / 5

27

Reviews on Facebook

This office

Trustpilot logo

38

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Findahome Online Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.

5/5

Google

Thus far I am super impressed with the service I have received as a first time landlord. I’ve chosen the full management package and the tenant they’ve found me is so far a dream. I understand it’s early days but fingers crossed it remains so.

Daryl · 14 April 2024

Agent replied · 13 June 2024

Thanks for the 5 star review, Daryl. It is very kind of you, much appreciated. Kind Regards from Tom, Steve and Cyan.

5/5

Google

Couldn’t recommend Tom and his team enough, always happy to help and any issues dealt with promptly! Very happy tenant!

Alicia · 14 June 2022

Agent replied · 13 June 2024

Hi Alicia, Thank you very much for the 5 star review. We really appreciate it. Glad you are happy in your rented property. Kind Regards Tom and all at Findahome

5/5

Google

Excellent service and kept me updated through the whole process. Special mention to Joseph Shenton who was very professional throughout

Ryan · 14 June 2022

Agent replied · 13 June 2024

Thanks for taking the time to review our services, Ryan. We really appreciate it. Kind Regards from Joe and the Findahome Team.

5/5

Google

Outstanding service provided by Tom and Joe at FAHO! I cannot fault these guys. They looked after me every step of the way, they come highly recommended! Supportive, efficient, professional and incredibly helpful. I have absolutely no hesitation in recommending Tom and his business to anyone needing the best Estate Agents in the area! You will get well looked after. Thank you for everything you have done for me guys.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 25 August 2021

Agent replied · 13 June 2024

Hi Kate, Thanks for taking the time to review our services, we really appreciate it. All the very best to you in your new home. Kind Regards from Tom and Joe.

5/5

Facebook

Sold a house with FindaHome just before Christmas. The team were all really helpful and supported us through a very stressful time. Thank you to you all (especially Hannah, Laura, Steph and Tom)

Laura · 10 January 2019

Agent replied · 22 June 2026

Thank you so much for reviewing our service Laura. We hope you are settling in well to your new home. Hope you have a great 2019 👍🏡

5/5

Trustpilot

From the moment we were recommended to…

From the moment we were recommended to findahome online, the process has been smooth with excellence communication from the team

Martyn · 24 February 2026

5/5

Trustpilot

This was the sale of my late mums house…

This was the sale of my late mums house which was hard anyway but the team at findahome were absolutely amazing they made a difficult process run really smoothly and were always quick to answer any questions I had . Thank you to all of you you’re fantastic 😘 xx

Julie · 14 April 2025

5/5

Google

Tom, Joe and Laura are a brilliant team and supported us throughout the whole process. This is the second time we have used Findahome and both times they have been professional, polite and secured our sale with ease. They are always at the end of the phone or email when you need them and are very good value for money and wouldn’t hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Siobhan · 14 June 2021

Agent replied · 13 June 2024

Thank you so much for the 5 star review, Siobhan. All the very best to you and your family in your new home. Kind Regards Tom, Joe and Laura.

5/5

Facebook

I purchased a property from Findahome Online and they were brilliant from start to finish. We had quite a tricky sale that took 38 weeks to complete but the team were always on hand to help chase solicitors and contact the vendor with our queries to try and get things through as quickly as possible. All the team were really friendly and professional and made the stressful experience as easy as possible. Thanks Findahome Online!

Lauren · 10 January 2019

Agent replied · 22 June 2026

Thanks for taking the time to write a review, Lauren. You were a pleasure to deal with. All the very best in your new home 🏡

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish, Tom provided a excellent valuation for my property which was easily achieved within a few days, highly recommend there services

Jamie · 15 November 2025

5/5

Google

We were looking for a house and this company assisted us to find one immediately. The Managing Director (Tom), was very helpful right from the beginning of our search to the day of handing over the property to us. Management and staff of Findahome Online Estate Agents are very friendly and supportive, we recommend this estate agent to any person looking for a home.PositiveResponsiveness, Quality, Professionalism, Value

Agnes · 14 June 2021

Agent replied · 13 June 2024

Thanks for the 5 star review Agnes. We really appreciate you taking the time to review our service. Kind Regards from Tom and all at Findahome

5/5

Google

I would highly recommend findahome , I have just sold a property with this company and I must say that having moved house a lot over the years I found this company to be very professional in its approach and there staff a pleasure to do business with and would not hesitate to use them again if needed in the future, many thanksPositiveResponsiveness, Quality, Professionalism, Value

Philip · 14 June 2021

Agent replied · 13 June 2024

Thanks for the 5 star review, Phil. We really appreciate it. All the best in your new home. Kind Regards Tom, Joe and the Findahome Team.

5/5

Google

We would highly recommend Findahome. Tom, Joe and Laura have been with us every step of the way in quite a stressful house sale! They were always there by phone and email responding very quickly and professionally at all times. Although we are not planning to sell a house again for a very long time, if we did we would definitely use Findahome.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 14 June 2021

Agent replied · 13 June 2024

Thanks for taking time to do us a review, Sharon. We really appreciate it. All the very best to you and your family. We hope the move went well. Regards Tom, Joe and Laura.

5/5

Google

Nothing is too much trouble at find a home .they go above and beyond to help you.so very patient and very professional.i would not hesitate to use find a home .and I would definitely recommend them .Steve and Joe are very hard working.thankyou very much for your help

Kay · 14 June 2023

Agent replied · 13 June 2024

Thanks for the 5 star review, Kay. We really appreciate it. Thanks for your kind words too. All the best in your new place. Kind regards Steve, Joe and the Findahome Team.

5/5

Facebook

Findahome have been managing rental properties for me since 2015, and I wouldn’t use anyone else. Tom and the team are knowledgeable, approachable, efficient, and are too draw in managing a landlords legal requirements like gas certification and EICR.

Alex · 23 October 2022

5/5

Google

I would highly recommend Findahome Online. I have now sold two properties using this agency, saving myself a substantial amount of money and at the same time benefiting from the excellent service provided by Tom and his able assistant Joe. They make what could be a potentially stressful time into a positive and enjoyable one with their good humour and conscientiousness.PositiveResponsiveness, Quality, Professionalism, Value

Aitchy · 14 June 2021

Agent replied · 13 June 2024

Thanks for the lovely review Howard. It's been a pleasure selling another property for you. All the best to you and your family. Kind Regards Tom and Joe.

5/5

Trustpilot

A returning happy customer!

We had used findahomeonline previously and received a fabulous service then, and once again we have not been disappointed. We had a super quick sale and Tom, Steve and Cyan have made what can be a tricky process at times, much more bearable. The level of customer service and professionalism has been outstanding and Cyan and Steve have often gone above and beyond, which has never gone unnoticed or unappreciated - so thank you once again!

Donna · 22 August 2023

5/5

Google

We sold our home with Findahome Online, within 10 days of it going on sale. From our first dealings with Joe, Tom and Steph, to our moving date, they made our journey easy, manageable and stress free. They dealt with our queries and passed information to us, both timely and efficiently. The service we had was always friendly and professional. Thank you all.

Sandra · 14 June 2021

Agent replied · 13 June 2024

Hi Sandra, Thank you very much for reviewing our services. We wish you and Alan all the very best in your new home. Kind Regards from all at Findahome.

5/5

Trustpilot

Superb Service

This is the second time I have used Findahome, they have been superb on both occasions. The teams communication has been fantastic throughout the process. All this great service at a really competitive price. I would highly recommend them.

Bronwyn · 14 May 2025

5/5

Google

I recently purchased my home with the help of these wonderful people.They are professional and efficient but incredibly kind and supportive..the service they provide goes way above expectations. Would not hesitate to reccommend them . Sincere thanks to all.

Joy · 17 October 2023

Agent replied · 13 June 2024

Hi Joy, Thank you so much for taking the time to review our services. We wish you all the very best in your new home. Kind Regards from the Findahome Team.

5/5

Google

I have sold two properties with findahome and would never use anyone else. Viewers coming to see our property even commented on how good they were in terms of professionalism and communication. They offer the price of an online agent with all the benefits of a traditional local estate agent and they never once let us down.PositiveResponsiveness, Quality, Professionalism, Value

Katie · 14 June 2021

Agent replied · 13 June 2024

Hi Katie, Thank you so much for reviewing our services, we really appreciate it. We hope you and your family are settling well into your new place. Kind Regards from the Findahome Team.

5/5

Google

I used Findahome to find my rented property, both Joe and Tom are lovely to deal with. My moving process was made wonderfully easy by the team and Findahome, I have never come across such an amazing estate agency team. I will not be using anyone but Findahome from now on!PositiveResponsiveness, Quality, Professionalism

Molly · 14 June 2022

Agent replied · 13 June 2024

Thanks for reviewing our services Molly, we really appreciate it. It's great to hear that you were happy with the service you received as a Findahome tenant. Kind Regards Tom, Joe and the Findahome Team.

5/5

Google

We have recently been instructed by Findahome Online to complete their tenancy inventories. The team are lovely, proactive and thoughtful to our expectations and we look forward to working with the team again soon.

Kelly · 15 January 2024

Agent replied · 13 June 2024

Thanks for the review, Kelly. It has been great working with you. We look forward to a long standing working relationship.

5/5

Google

A sensational estate agents. Local and traditional. From my own experience, they were professional, productive and comprehensive. Tom and Joe both have an excellent eye for attention to detail. They also inject a sense of humour and personality into the service, which is an underappreciated quality. I will certainly be recommending Findahome Online until the day I pass away!!!

Andrew · 14 June 2021

Agent replied · 13 June 2024

Thank you so much for the positive review Andy. It is greatly appreciated. All the best to you and your family in your new home. Kind Regards Tom and Joe.

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Questions about Findahome Online Ltd Stoke-On-Trent

Has Findahome Online Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Findahome Online Ltd, Stoke-On-Trent won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Findahome Online Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-On-Trent.

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