Trusted Agent profile · Stoke-On-Trent
★★★★★
1,330 reviews across 2 platforms
75 The Strand, Longton, Stoke-On-Trent, ST3 2NS
Butters John Bee Lettings's office in Stoke-On-Trent, at 75 The Strand, is rated 4.3 out of 5 across 1,330 reviews on two platforms, including 269 Google reviews rated 4.7.
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
5/5
TrustpilotUsed BJB for rental
Used BJB for rental - received fantastic service, they even turned up to work half an hour early to give me the keys to the house upon completion as I had one of those mornings where I had to be at 2 places at once!
5/5
TrustpilotVery good
Very good. Kept me well informed throughout the sale of my house.
Thank you so much for your kind words, especially with regards to keeping you well informed throughout the process. I am glad that you are pleased. If you need any assistance in the future, please feel free to contact us.Kind regardsPhil JonesBranch Manager.
5/5
GoogleVery efficient friendly service that you
Thank you for your review :)
5/5
TrustpilotI had Stacy help me out over a problem…
I had Stacy help me out over a problem with a leaky roof in the bad weather, she was prompt and helpful and couldn’t do enough. A few days later all sorted I would happily recommend the service I received. Thanks
5/5
TrustpilotRemoving the Roadblocks
After encountering some hurdles in an application process with another property, BJB really helped me remove the roadblocks and provide me with what I needed to continue.Debbie Ashford-Thom moved heaven and earth to help me complete my application. Fantastic customer service.
4/5
TrustpilotI'll rate them 4 stars because there…
I'll rate them 4 stars because there was some issues with the house we rented, which lead me to think that they really don't check if everything works, other than that our agent Lucy and all others did a great job
5/5
TrustpilotWonderful member of staff who was very…
Wonderful member of staff who was very helpful with us today regarding selling a property ( name could of been Natalie). Made it sound so easy and straight forward. Thank you for your time today, most certainly will recommend!
5/5
TrustpilotHigh recommended trust agency
High recommended trust agency Layla she's very helpful will allways recommended
Dear Ilyas Komurcu, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. Thank you again for your star rating!Regardsbutters john bee Winsford
5/5
TrustpilotEfficient service at BJB
I have been dealing with Andy Pass at BJB and I must say he is very professional. He is always quick and organised and resolved my recent issue immediately and with the outcome I was hoping for - highly recommended.CreweLandlord
5/5
TrustpilotReally good agency
Really good agency,Lucy from BJB help us with everythink, thanks
Dear Stefan, Thank you for your kind review about Lucy and our team, we really appreciate it. Kind regards, Lettings Branch Manager
5/5
TrustpilotHappy with the service
Happy with the serviceJenna is polite helpful and efficient
Dear Stephen,Thank you for taking the time to review the service you have received from us in the Winsford office. I am happy to read that you found the service to be efficient and wish you and your new tenants all the very best of luck.Do let us know if we can be of any further assistance with any future properties.Kind regards,Jenna StelfoxLettings Manager
5/5
TrustpilotChanelle Smith
I speak with Chanelle from Wolverhampton BJB on a weekly basis - she is a lovely person to deal with, nothing is too much trouble, and she has a can-do attitude - a real credit to your company.
5/5
GoogleA friendly, efficient and very capable team. Butters John Bee are highly recommended.
5/5
TrustpilotJust had a very positive experience…
Just had a very positive experience with Andy Pass (Property Manager). I required assistance responding to number of questions I received from my buyer. Andy, responded quickly and went over and above what I expected. Thanks again Andy! Adam
5/5
Trustpilot12 Beck Road
Excellent service & very helpful. Would strongly recommend.
Dear Mark Thank you for your review on the great service you have received from the BJB Newcastle Branch. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotAfter having difficult tenants
After having difficult tenants, BJB turned the situation around with their customer service and knowledge of the industry. Stacey O’Hara and Andy Pass exceeded my expectations with their professional support and advice. I would highly recommend BJB.
5/5
TrustpilotGood communications and prompt listing…
Good communications and prompt listing achieved early interest and sale despite difficult market conditions for viewings. Friendly, competent team were a pleasure to deal with - would certainly use them again - if the need arises!
5/5
TrustpilotI have a couple of properties rented…
I have a couple of properties rented out and managed by this company mainly dealing with hayley kelly from the start who was very helpfull, informative, polite and friendly.Very good customer service and I'd recommend her to anyone.
5/5
TrustpilotOverwhelmingly straightforward
Lisa led the process with ease, patience and overwhelmingly straightforward. The liaison was at it's best and she worked well for me as a buyer but also balanced with that of the seller to progress the sale to completion. Highly recommended.
5/5
Trustpilotexcellent service and an excellent…
excellent service and an excellent letting agent
Valentin, thank you so much for the positive review!
5/5
TrustpilotQuality service from Chelsea at…
Quality service from Chelsea at Newcastle
Hi Tracy Poxon, we are very happy to have provided you with such a positive experience!
5/5
GoogleA friendly and professional service.
Hi Joanne Cameron, we are very happy to have provided you with such a positive experience!
5/5
TrustpilotCharlotte Foden came to photograph my…
Charlotte Foden from the Stafford branch came to photograph my rental property and within 24 hours the property was online and she was already booking viewings. Very impressed with such a speedy and professional service, thank you!
5/5
TrustpilotVery professional!
Very professional and a great company!! Nothing is too much!! My main contact has been with Chanelle Smith. I cannot thank her enough for all her support. Very much an asset to this company. Pauline
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