Trusted Agent profile Β· Stoke-On-Trent

Butters John Bee Lettings Stoke-On-Trent reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

1,330 reviews across 2 platforms

75 The Strand, Longton, Stoke-On-Trent, ST3 2NS

Butters John Bee Lettings's office in Stoke-On-Trent, at 75 The Strand, is rated 4.3 out of 5 across 1,330 reviews on two platforms, including 269 Google reviews rated 4.7.

Google logo

4.7 / 5

269

Reviews on Google

This office

Trustpilot logo

1,061

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.

5/5

Trustpilot

We deal with BJB on a day to day…

We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!

Adam Β· 19 August 2020

5/5

Trustpilot

the staff are very helpful and polite

the staff are very helpful and polite, they made thing very simple and easy to understand things for me to buy a property in the area. Thank you, everyone, at Butters john bee, all the best to you all.

Jo Β· 6 June 2019

5/5

Trustpilot

New landlord

It has been a pleasure working with this Company. As a new landlord they have dealt with everything for me. Elisha has kept me fully informed all the way through. Pleasure to do business with x x

Sue Β· 30 March 2020

5/5

Trustpilot

I reported a problem to Danielle on…

I reported a problem to Danielle on Tuesday by Wednesday afternoon someone was here to fix it, really quick to respond to my problem and kept me up to date with phones calls and emails. πŸ‘πŸΌ

Kerry Β· 10 July 2020

5/5

Trustpilot

letting my property

simple and completely stress free letting of my property with a very friendly Rebekka Gill. paying their fees is well worth avoiding the headache of finding a tenant and managing the property. highly recommended!!

Shaun Β· 16 December 2020

4/5

Trustpilot

What lovely service I had from Julie…

What lovely service I had from Julie today. She was very polite and approachable. Made me feel very comfortable to address my query with her. Hope to speak to her again when contacting the company.

Louise Β· 26 August 2020

5/5

Trustpilot

Very pleased

Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldn’t hesitate to recommend these ladies at BJB Newcastle.

Mrs Β· 28 November 2020

5/5

Trustpilot

Another superb dealing with butters…

Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry

Mr Β· 26 November 2020

5/5

Trustpilot

Abi at the Newcastle under Lyme office…

Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.

Bev Β· 6 October 2020

5/5

Trustpilot

Butters John Bee staff are very…

Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the β€˜extra mile’ so that we are happy to remain with them.

Elizabeth Β· 28 May 2020

4/5

Trustpilot

Bought my house through Butters John…

Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!

Patricia Β· 9 January 2020

5/5

Trustpilot

Butters John Bee

Recently started working with Butters John Bee property management. I find Stacey O’Hara extremely informative, helpful and professional! Stacey makes the whole process really straightforward! It’s a pleasure to work along side you!

Chris Β· 5 August 2020

5/5

Trustpilot

Butters John Bee new tenants.

Butters John Bee quickly found reliable tenants for my property. I was kept fully informed throughout the process. This occurred during the covid 19 lock down. Social distancing was observed during all meetings.

Alan Β· 4 August 2020

3/5

Trustpilot

Have rented a property for 6 years…

Have rented a property for 6 years staff are friendly and helpful but I have reported repairs many times and still not been fixed but apart from that my experience has been positive

Sarah Β· 23 July 2020

5/5

Trustpilot

Molly Farrelly

Spoke to molly today. Just had to leave a review. It’s so refreshing to speak to staff at BJB, they are always so efficient and helpful. Thank you molly and BJB

Christine Β· 5 January 2021

5/5

Google

Josh and Claire at Longton BJB have been extremely helpful and friendly. Selling a property can be very stressful, but speaking with them clarified and simplified everything.PositiveResponsiveness, Quality, Professionalism

Nikki Β· 13 June 2021

1/5

Google

Rang them to arrange a viewing for a house, cash sale no mortgage so no hassle and they never got in touch.

Robert Β· 13 June 2022

5/5

Trustpilot

Michael at Crewe

Michael Ferris met with us to discuss letting out our house, we found Michael to be upfront, approachable and knowledgeable. Based on this we will be using BJB to let our house.

Mr Β· 15 July 2020

5/5

Trustpilot

what a delight to have a company thaT…

what a delight to have a company thaT TRULY LOOKS AFTER THE CUSTOMER,,all the staff we engaged with were more than helpful and found us a suitable tenant ,, many thanks ,,, pat valler

Patricia Β· 6 October 2019

5/5

Trustpilot

First time seller

As a first time seller, I am extremely happy with the service from, Bev, Paula & James from the Telford office, very helpful, Property sold less than 2 weeks from signing. Thank you team

R Β· 30 May 2019

5/5

Trustpilot

Lucy Strassmann: Model of efficiency

Instead of my dealing with 3 persons during a change of tenancy, Lucy took it all on board. That included finalising outstanding works which had been dragging on for 6 months.

Harold Β· 14 July 2020

5/5

Trustpilot

Stacey is brilliant

I’ve dealt with many Letting Agencies over the years, but Stacey really does stand out. A good balance of professionalism and efficiency, she really is a pleasure to deal with.

Kerry Β· 16 October 2020

5/5

Trustpilot

Debbie Ashford-Thom

BJB has been extremely helpful. Debbie, in particular, has been very quick to deal with matters arising. She has been very responsive in communication and extremely polite. Thanks very much, Debbie!

Y Β· 24 June 2020

5/5

Trustpilot

I have to speak to Ben fairly often…

I have to speak to Ben fairly often over some rental properties, and he's always super helpful, has a positive can do attitude, and seems to work very efficiently.

Kerry Β· 18 December 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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