5/5
We deal with BJB on a day to dayβ¦
We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!
Trusted Agent profile Β· Stoke-On-Trent
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1,330 reviews across 2 platforms
75 The Strand, Longton, Stoke-On-Trent, ST3 2NS
Butters John Bee Lettings's office in Stoke-On-Trent, at 75 The Strand, is rated 4.3 out of 5 across 1,330 reviews on two platforms, including 269 Google reviews rated 4.7.
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
5/5
We deal with BJB on a day to dayβ¦
We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!
5/5
the staff are very helpful and polite
the staff are very helpful and polite, they made thing very simple and easy to understand things for me to buy a property in the area. Thank you, everyone, at Butters john bee, all the best to you all.
5/5
New landlord
It has been a pleasure working with this Company. As a new landlord they have dealt with everything for me. Elisha has kept me fully informed all the way through. Pleasure to do business with x x
5/5
I reported a problem to Danielle onβ¦
I reported a problem to Danielle on Tuesday by Wednesday afternoon someone was here to fix it, really quick to respond to my problem and kept me up to date with phones calls and emails. ππΌ
5/5
letting my property
simple and completely stress free letting of my property with a very friendly Rebekka Gill. paying their fees is well worth avoiding the headache of finding a tenant and managing the property. highly recommended!!
4/5
What lovely service I had from Julieβ¦
What lovely service I had from Julie today. She was very polite and approachable. Made me feel very comfortable to address my query with her. Hope to speak to her again when contacting the company.
5/5
Very pleased
Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldnβt hesitate to recommend these ladies at BJB Newcastle.
5/5
Another superb dealing with buttersβ¦
Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry
5/5
Abi at the Newcastle under Lyme officeβ¦
Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.
5/5
Butters John Bee staff are veryβ¦
Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the βextra mileβ so that we are happy to remain with them.
4/5
Bought my house through Butters Johnβ¦
Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!
5/5
Butters John Bee
Recently started working with Butters John Bee property management. I find Stacey OβHara extremely informative, helpful and professional! Stacey makes the whole process really straightforward! Itβs a pleasure to work along side you!
5/5
Butters John Bee new tenants.
Butters John Bee quickly found reliable tenants for my property. I was kept fully informed throughout the process. This occurred during the covid 19 lock down. Social distancing was observed during all meetings.
3/5
Have rented a property for 6 yearsβ¦
Have rented a property for 6 years staff are friendly and helpful but I have reported repairs many times and still not been fixed but apart from that my experience has been positive
5/5
Molly Farrelly
Spoke to molly today. Just had to leave a review. Itβs so refreshing to speak to staff at BJB, they are always so efficient and helpful. Thank you molly and BJB
5/5
Josh and Claire at Longton BJB have been extremely helpful and friendly. Selling a property can be very stressful, but speaking with them clarified and simplified everything.PositiveResponsiveness, Quality, Professionalism
1/5
Rang them to arrange a viewing for a house, cash sale no mortgage so no hassle and they never got in touch.
5/5
Michael at Crewe
Michael Ferris met with us to discuss letting out our house, we found Michael to be upfront, approachable and knowledgeable. Based on this we will be using BJB to let our house.
5/5
what a delight to have a company thaTβ¦
what a delight to have a company thaT TRULY LOOKS AFTER THE CUSTOMER,,all the staff we engaged with were more than helpful and found us a suitable tenant ,, many thanks ,,, pat valler
5/5
First time seller
As a first time seller, I am extremely happy with the service from, Bev, Paula & James from the Telford office, very helpful, Property sold less than 2 weeks from signing. Thank you team
5/5
Lucy Strassmann: Model of efficiency
Instead of my dealing with 3 persons during a change of tenancy, Lucy took it all on board. That included finalising outstanding works which had been dragging on for 6 months.
5/5
Stacey is brilliant
Iβve dealt with many Letting Agencies over the years, but Stacey really does stand out. A good balance of professionalism and efficiency, she really is a pleasure to deal with.
5/5
Debbie Ashford-Thom
BJB has been extremely helpful. Debbie, in particular, has been very quick to deal with matters arising. She has been very responsive in communication and extremely polite. Thanks very much, Debbie!
5/5
I have to speak to Ben fairly oftenβ¦
I have to speak to Ben fairly often over some rental properties, and he's always super helpful, has a positive can do attitude, and seems to work very efficiently.
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